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Wizz Clean

Gainford, County Durham, County Durham

(5)
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‘19 Certificate of Excellence, 2019

About

We offer professional standard cleaning services at an affordable price! We are a family business dedicated to providing regular or one off cleans, end of tenancy packages, fridge and oven cleaning and pre/post event packages. We are Alzheimer’s friendly and provide a fully flexible, tailored service that suits the customer.

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19 hires on Bark

Reviews (5)

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4/5

5 customer reviews

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28 July 2018

Cleans started well but turned sub standard- tried to blame trainee for this however I feel this is not the case. Poor time keeping- would turn up an hour either side of agreed time without prior notice. Damage to property. Did not own up to mistakes/ human error. Pressed for personal information. Although they offer discount for disabled people I feel that they had little or no understanding or experience of working with vulnerable adults. More...

verified
22 April 2018

House Cleaning

Not terribly impressed. They clean well enough but follow set list of jobs regardless of whether it needs cleaning or not. I want someone who uses initiative. I have stopped using them after they moved furniture that I had asked them to leave. More...

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Reply from Wizz Clean

you stopped using us because we didn't put an extension socket back in the right place, and we turned a switch off when we finished using it. The list we follow is to ensure nothing gets forgotten and what gets cleaned depends on the customer. We did everything you asked. Dust removal everywhere, floors and windows. We always clean behind furniture which you were aware of. You stated in your email that you had no complaints with our service or cleaning standards, just that you were extremely annoyed that you had to put the extension socket back in the right place and turn the switch back on. We used our initiative when moving the bed to clean the massive amounts of dust (that was visible from the sides) behind it. We are sorry that you weren't happy with our services and if you would like to take this matter further please send a written complaint to support@mywizzclean.com and we will look into it. :)

verified
23 March 2018

House Cleaning

My house has never looked cleaner. They are more than happy if you ask for something to be added as a one-off. They are really pleasant and reliable. I would recommend them to anybody looking for a service. More...

verified
12 December 2017

House Cleaning

They are an absolute joy to have them as my cleaners it is a blessing i have always kept a neat & clean tidy flat but i became disabled after 2 failed spinal operations 9 year's ago & gradually became to do less & less after my mam passed away 5 year's on i am now disabled housebound on waiting list for a 3rd operation that's needed wiz clean has become my cleaners they have saved me & my flat they have brought my flat from been dark dingy n drab in need of a good clean now it's absolutely bright clean n spotless a pleasure once again to live in i would certainly recommend them to anyone they certainly wouldn't be disappointed they are so friendly they put you at ease & absolutely thorough threw out & last but not least they have a total understanding of my situation they have rescued me & my flat can't find fault thankyou Natalie & Gordon kind regards Debbie Xx oh i nearly forgot to say the are value for the money more than in fact defo won't get cheaper than them quality also Debbie X

verified
30 November 2017

House Cleaning

Wizz Clean was able to help us despite very short notice. They were industrious and friendly and did a thoroughly professional job at an affordable price.

Q&As

We began our cleaning business in 2017 with just 2 customers. 2 years on we have many more customers in the County Durham area: residential, commercial and holiday lets. We are very proud to be a preferred supplier for Sykes holiday cottages. So whatever your needs, be it a weekly spruce up or a one off deep clean, laundry, changeover cleaning or property management, we have a team of dedicated staff to provide the service you want.

We bring our own professional standard cleaning products, cloths, colour coded mops etc. All our products are ECO friendly and zero waste. All our cloths, mops etc., are freshly laundered for each client. All you need is a hoover!

Making people happy! We love to see our customers happy faces when they have received their cleans! We know we have saved them time and effort and made life a little easier!

We are operating as usual in line with government and health & safety guidelines. All our staff will wear a mask and respect social distancing. They carry alcohol hand gel to keep their hands clean in addition to extra hand washing. All staff now carry Covid appropriate sanitizer to clean all high touch surfaces before they leave. Any masks and gloves worn will be disposed off double bagged in your outside bin to prevent the spread of Covid. All our products and equipment gets sanitized after each customer, and we monitor staff health closely to ensure your cleaner does not have any symptoms of Covid-19.
We are introducing temperature checks for all staff before every job they attend to.
Customers are required to inform us of any symptoms no matter how mild and any contact with people who have symptoms of, or have Covid-19 so we can ensure the safety of our workforce and our customers.
If you visit our website you will find our Covid-19 Policies and Risk Assessments, as well as an update on the current situation.
www.mywizzclean.com

Services

General Cleaning up to 2 weeks apart.
£10.50 per hour, per cleaner.

General Cleaning 2-4 weeks apart.
£11.50 per hour, per cleaner.

Deep Cleaning Service for customers wanting a deeper clean or those that just need a one off or ad-hoc clean.
£13.00 per hour, per cleaner.

In depth cleaning inside and out. Includes carpet cleaning, external windows and jet washing of patios/decking/driveways.
Landlord Satisfaction Guarantee: Free rectification if your landlord isn't happy. (T's & C's apply)
£14.00 per hour, per cleaner.

Machine carpet clean with pre stain treatment.
£15.00 per hour.

Wheelie bin cleaned and sanitized.
£2.50 per bin.

Washing of external windows up to 2 floors high. Includes frames, sils and doors.
£10 Full House

(max 12 windows- additional windows charged at £1 per window.)

Jet washing of outdoor areas with appropriate cleaner for the surface type.
£15.00 per hour.

Deep Cleaning of Oven including all removable parts and hob.
£25 per Oven.
(includes grill or top oven on smaller cookers.)

basic laundry, wash, dry and fold.
Price includes collection and return.
£8.00 per 5 kg load

For larger amounts of laundry.
Wash, Dry and fold.
£20.00 for 20kg

Removal of bedding, and remaking with fresh bedding.
dirty bedding taken away to be washed, dried and ironed.
(Max Items: 1x duvet cover, 4x pillow cases, 1x sheet.)
£5.00 per bed

Wash dry and iron. Price includes collection and delivery.
£10.00 per 5kg load.

Duvets washed and dried.
Prices from £3.00 (for a cot bed duvet)

Washing and drying of blankets.
Prices From £2.00 (cot blanket)

Mattresses cleaned and sanitized.
£5.00 per mattress

Pillows and cushion inserts washed and dried.
£2.00 per pillow/cushion insert.

Washing, drying and ironing of curtains.
Individual Quote required.