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While You Wait Repairs

NW11, London

(592)
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‘15 Certificate of Excellence, 2015

About

While You Wait Repairs has been serving customers since 10 years. We are located in North-West London. Our company has been a great success! Considering the great customer service offered by our expert & experienced technicians. As we have been in the business of mobile repairs for the past 10 years, we have acquired great technical expertise and experience in this field.

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2 hires on Bark

Videos (7)

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Reviews (592)

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4.5/5

592 customer reviews

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24 May 2023

Simply the best! Fast service at reasonable prices. Special thanks to Peter who was outstanding.

Reviewed on Google Maps

17 May 2023

My ONEPLUS NORD (pretty rare) phone, needed a new USB port for charging as mine was very unrelayable. ONEPLUS service would have taken me 5-7 days of me being without phone. Brough the phone into the shop after fixing an appointment in the morning and the service was done within 45 min. Super fast and very satisfied. More...

Reviewed on Google Maps

30 April 2023

I randomly came across this company on the web whilst considering other options than leaving my phone for 24 hours with password provision with i smash and paying £280 for screen and display exchange on my samsung g s10. They replied to my whatsapp text message within the same minute and I was booked in for the next day, the repair took under 10 minutes and no need to provide password. The staff were very friendly and the service actually quite impressive. Can't recommend more. Forgot to say, they only charged £180 More...

Reviewed on Google Maps

30 April 2023

Came across another one of their shops by chance after 5 years of my first time using them. They're an absolute god send. Screen like new, data intact and panic gone. Absolutely brilliant. OnePlus 6T

Reviewed on Google Maps

31 March 2023

Left my OnePlus with them for a week. They were able to fix it for the original agreed price that was a third of what another company offered.

Reviewed on Google Maps

31 March 2023

Unrespectable service. I hate is.wasted time( i didn t admit anything and i never heard about u before. Lying is not ok.) Dis-gus-ting.

Reviewed on Google Maps

31 March 2023

Nice People, they fixed my iPhone 14 pro max back glass within 30 minutes at very affordable prices. Highly Recommended.

Reviewed on Google Maps

28 February 2023

Absolutely AMAZING mobile repairers. First class service, so professional, expert and friendly - My BlackBerry screen broke so I couldn't use the phone so Peter and his superb genius technician at WhileYouWaitRepairs fixed it for me this morning (Sunday morning) within an hour. So impressive Also as a nice bonus I went next door for breakfast and sat outside in their outdoor seating area so it's really convenient. I tell you what, the name is absolutely spot on - they really do fix your phone/device "While You Wait". Highly recommended 10/10 More...

Reviewed on Google Maps

28 February 2023

Highly Recommended

Reviewed on Google Maps

28 February 2023

Quick and great response time!! I had my screen replacement work for OnePlus 7 and after like asking around in 10 shops I found this place and they fixed my phone within minutes. Highly recommended!

Reviewed on Google Maps

28 February 2023

Confirmed a day in advance to get the right part and color, drove 45 min and upon arrival, all i get is sorry :(

Reviewed on Google Maps

31 January 2023

Fantastic 10/10. Polite and friendly service; quick and quality repair. I checked online - the prices they offer for their services are among the best you will find anywhere in London. Will return any time I have problems with my phone. Highly recommended. More...

Reviewed on Google Maps

31 January 2023

Amazing staff and very friendly people too

Reviewed on Google Maps

31 January 2023

Professional & friendly staff! Peter made a great job with fixing my Huawei P30 whilst I was waiting in the shop. They use original parts and have fair prices too. Thanks so much!

Reviewed on Google Maps

31 January 2023

Professional & friendly staff! Peter made a great job of providing me a great service over the phone. I shall definitely keep you in mind for future repairs.

Reviewed on Google Maps

31 December 2022

OnePlus phone, cracked screen and glass back, phone unusable. 30 mins later was like new. Friendly and reasonably priced. Worth the extra distance!

Reviewed on Google Maps

31 December 2022

What a scam it is! He charged me 30pound for fingerprint sensor where the sensor only costs 6pound on AliExpress, what a money cow! Be warned against this repair store! Never going back again! More...

Reviewed on Google Maps

31 December 2022

These guys are awesome. Over 3 years ago I got my Blackberry screen replaced after it smashed and it was the most seamless service ever. Reassuring, positive and excellent workmanship and VERY reasonably priced. I dropped my phone few weeks ago and my screen stopped working completely. Went back to the store and not only did they replace the screen at a very good price but also replaced my battery and now the phone is literally as new. VERY HIGHLY Recommended Jay More...

Reviewed on Google Maps

30 November 2022

Fixed my iPhone XR in 10 - 15 minutes fitted a screen protector for no extra cost good service definitely coming back if i break a phone again 10/10 shop

Reviewed on Google Maps

30 November 2022

Had my Samsung Galaxy s8 Active FPC connectors replaced as i love my phone ....many shops didn't even look at it to fix it . Thank You so much for this

Reviewed on Google Maps

30 November 2022

worst phone repair shop lowest quality fake screens couple days after they fitted screen my iphone started to freeze and touchscreen was not working had to replace screen again dont go to this place pay abit extra and go somewhere better as it will save you from having to spend more money repairing it again reply for owner - dont act dumb I made a booking with you so you can search my name and find my booking details you repaired my iphone x

Reviewed on Google Maps

30 November 2022

Went to “While you wait repairs” My wife wanted to get her iPad repaired. Very reasonable prices. Great customer care from the owner Would not go anywhere else

Reviewed on Google Maps

31 October 2022

Fast quality while you wait service!

Reviewed on Google Maps

31 October 2022

Peter saved my sanity he sorted my locked phone in minutes

Reviewed on Google Maps

31 October 2022

Brilliant phone shop. Patient and kind to the older generation!!! Not greedy. Great prices!

Reviewed on Google Maps

31 October 2022

Great

Reviewed on Google Maps

30 September 2022

Super fast - only 10 minutes to change cracked screen - and super kind people. Great store!

Reviewed on Google Maps

30 September 2022

Reviewed on Google Maps

30 September 2022

Great. Fair price for replacing my daughter's Motorola phone screen and quick too. Highly recommended.

Reviewed on Google Maps

30 September 2022

Great service and experience, quick and easy repairs, there's nothing these guys cannot solve would most definitely recommend to others in the nearby area.

Reviewed on Google Maps

30 September 2022

Reviewed on Google Maps

30 September 2022

Reviewed on Google Maps

31 August 2022

Excellent in ALL respects! Thank you. 🤗😁

Reviewed on Google Maps

31 August 2022

Reviewed on Google Maps

31 August 2022

Excellent service! I was in and out under 10mins. Went in to fix my iPhone XS Max screen and it looks good as new. Highly recommend

Reviewed on Google Maps

31 August 2022

Reviewed on Google Maps

31 August 2022

Great service, fixed phone very quickly. Thanks

Reviewed on Google Maps

31 August 2022

Reviewed on Google Maps

31 August 2022

Quick service when replacing my pro 20 screen but nothing like the original screen obviously a cheap knock off quality one as the colours are muted and is only about 50% of the original screen brightness, if they had told me this before I wouldn't have wasted £100 with them and just purchased a new phone, you get what you pay for and in this case they don't tell you the whole story, my phone was only broken for one night and I had another identical phone purchased at the same time to compare it to, I pointed this out in the shop as soon as it turned on and was told it's the shop lighting that was bright. .wouldn't go back for any other repairs More...

Reviewed on Google Maps

31 July 2022

Reviewed on Google Maps

31 July 2022

Due to the extreme heat we had my hands were all swollen and sweaty, as a result I dropped my phone and smashed the screen. After some research on phone fixers I decided on while you wait repairs in Golders Green I made an appointment and almost instantly was contacted with price details and info on the shop, communication was first class I have to say. I found the store very quickly and I have to commend the owner and his staff on the great respect shown for his customers. He allowed us to stay in his beautiful air condioned shop and wait whilst the repair was carried out. I like the fact that he valued his customers and was very sociable and helpful, I would highly recommend them. The glass replacement was done to perfection, it was the best price on the market for my expensive mobile and I saved £100 by going to them. Keep up the good work and thanks for showing such kindness to your customers More...

Reviewed on Google Maps

20 July 2022

I accidentally dropped my phone and completely broke the screen and all liquid crystals inside. Despite the very long distance from home, I choose to go for this company as the reviews very mostly good. I WISH I NEVER MADE THIS CHOICE! They changed my screen with a compatible one, which by the way is not even 100% compatible, a few months ago and for some time it worked more or less well. After that, it started going mad more and more until now that is completely out of my control, like it blinks all the time or starts phone calls every time I'm in a (WhatsApp or whatever social) conversation with someone, to that person without me not even going near the phone call button and most of the times the screen continuously blinks during phone calls or when listening to voice messages, preventing me to press whatever button. Sometimes it does stuff by himself as if I'm obsessively clicking something, while I don't even touch it. It is becoming impossible using it and after just a few months I see myself forced to change my phone, which otherwise always worked perfectly. I STRONGLY RECCOMEND NOT TO GO WITH THEM IF YOU DON'T WANT TO WASTE YOUR MONEY AND NEVER CHOSE COMPATIBLE SCREENS TOO UNLESS YOU VERIFY WHO YOU BUY IT FROM! More...

30 June 2022

Had my iphone x repaired. Apple wanted £259 to replace a screen that was replaced by them which had lost touch function and was not cracked. While You Wait Repairs had a really cheap price 80% off! I thought it was too good to be true. Fixed in 30 mins. Amazing! More...

Reviewed on Google Maps

30 June 2022

Reviewed on Google Maps

30 June 2022

Fixed two phones in 40 minutes! And affordable prices. Edit: unfortunately the earpiece is broken after the screen repair, disappointing

Reviewed on Google Maps

30 June 2022

Awesome service. They were able to quickly fix a busted headphone jack on my handheld game system. Cheers!

Reviewed on Google Maps

30 June 2022

Good quality screen , does it all in 10mins , really good price , all you need from a phone repair shop . Definitely coming back ! Thanks Peter and the technician!

Reviewed on Google Maps

30 June 2022

Reviewed on Google Maps

30 June 2022

very helpful staff and fixed problem on old fidelity record player, will deffinetly use this shop for all my mobile and other needs 10 outa 10 and 5 star for service and politeness.

Reviewed on Google Maps

31 May 2022

Reviewed on Google Maps

Q&As

All Mobile phone parts used are either genuine or high and best quality parts.

In case of Water Damaged Phones and Phones which are not powering on, the repair process is usually very tricky and tedious. Repairing phones with such cases are not done on while you wait or same day repair basis. On receipt of such phones, we take the phone and properly diagnose the problem and part which needs to be replaced. It is only after a thorough diagnosis is when we recommend the type and price of the repair on the same.

Any or warranty claims shall be entertained provided the original invoice/receipt of the mobile phone repairs exists. You would need to send us a scanned copy of the same, along with the faulty mobile phone set. It will then be inspected for any physical or liquid damages. You can read in detail about the warranty and return back policy in this designated section.

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