Loading...

Please wait ...

W

West Coast Hot Mop

Miraflores (historical), California

(45)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

Reviews (45)

Leave a review
5/5

45 customer reviews

Loading...
15 November 2019

West Coast is the best.  Fantastic service.  Said they would be on the job between 7 - 7:30.  Showed up at 6:50 and was done by 8 AM.Excellent Job Too!!  Looks great.

Reviewed on Yelp

9 September 2019

Fast and reliable-- great job guys.  I've used West Coast Hot Mop for two different shower pans up at Big Bear.  They show up on time and on budget.  Zero Complaints!Al

Reviewed on Yelp

4 September 2019

I had someone scheduled to hot mop my shower and the tiles were scheduled to be done the next day. I was in a real bind since the hit mop person was a no show after many attempts to contact him. I needed someone that day to avoid having to reschedule all the other jobs that needed to be done. I found Westcoast Hot Mop on line. I spoke to Eli and told him my situation. He was awesome!!! He was so helpful and understanding and took care of it. I had someone scheduled and at my house within a few hours!!! I highly recommend them for their excellent customer service, very reasonable and quality work!!! More...

Reviewed on Yelp

22 August 2019

Great company!  Came through for me on very short notice at a fair price.  Slight booboo on job site that was immediately corrected.  Final hot mop job completed and passed 3-day leak test.  3 days only because I couldn't pull the plug earlier.  All persons involved very pleasant to work with and paid attention to my concerns.  Thanks West Coast, I will certainly recommend you to anyone seeking your type of work. More...

Reviewed on Yelp

27 July 2019

They were easy and accommodating to schedule on a 2 day notice.  Showed up and did great work, hot mopped a 15 sq. ft shower pan n 45 minutes  and left everything clean.

Reviewed on Yelp

5 July 2019

Elijah and his team made it happen on July 4th. I had scheduled another company to do the hot mop for 3 shower pans on July 4th at the last minute they canceled. I called WC HOT MOP at 8.30am and they showed up at 9.40 am. They communicate and executed well. I would highly recommend every General Contractor or Home Remodeler in LOS Angeles needing Hot Mop sub Contractor call them first. They had a professional and friendly guy come out and knocked it out in a few hours. Hot Mop Service done right! I took a picture of the truck outside my  jobsite . More...

Reviewed on Yelp

20 June 2019

Ditto to every other 5 star  comment on yelp. This company rocks. Thank you to the team.

Reviewed on Yelp

11 April 2019

Great job!! Showed up on time and knocked out the job quickly. Kept the site very clean for such a messy job.

Reviewed on Yelp

3 April 2019

These guys rock!Jesus came out and was friendly and professional. There job is clean, and they even secured the curb at the shower stall that my contractor's didn't do properly. Thank you west coast hot mop,  I definitely recommend this company! More...

Reviewed on Yelp

12 March 2019

I have been in the tile and flooring business for over 3 decades and my local guy in San Diego was not available for a week. I reluctantly called them and Dealt with Dave over the phone after a phew photos being sent via email Dave took care of me. I don't remember the guys name who moped the pan for me (Sorry man) but this guy did the cleanest job I have seen in years and the price was great.Thank you,Derek De Rieux GM Craft and Bulk/ California Flooring and Design More...

Reviewed on Yelp

13 February 2019

This by far best hot mop company I've ever used. I done jobs from San Diego to Los Angeles....

Reviewed on Yelp

3 December 2018

West coat did a clean and quick water tight job. Will be definitely using them in the future.

Reviewed on Yelp

14 September 2018

Fantastic customer service called and the gentleman walked me through the entire service. Told him I was looking for hot mopping services in Northern California and he pointed me in the right direction. Customer service goes along way in this industry and I would recommend them to all family and friends. More...

Reviewed on Yelp

8 August 2018

Prompt and clean...great worker. Came out within two days of our first inquiry. We would use this company again!

Reviewed on Yelp

22 June 2018

Great job!! Arrived at the appointed time, even with the accident and massive traffic jam on the I-15. The young man set straight to work, was very polite and actually cheerful. He took every precaution trying to keep the hot tar odor contained in the small bathroom, but obviously the man had to breathe so we decided a fan directed at the window and open door behind the fan would create good airflow. Hot mop done in very good time, considering his use of 3 buckets worth of tar, there is very good coverage. Small workspace was difficult but he didn't seem bothered. Fair price for work done. All in all an excellent experience. I would gladly recommend West Coast Hot Mop! More...

Reviewed on Yelp

3 May 2018

We were so pleased with their responsiveness, instant quote, and the service was outstanding! The technician who came to our home was top-notch, extremely professional, and had a great sense of humor. We highly recommend this company!

Reviewed on Yelp

17 April 2018

Wow, we are oh so very impressed with the entire process of using West Coast Hot Mops - Big kudos for a well run company and quality employees.  We are homeowners building a master bedroom.  I was trolling the internet and filled in their "self quote" and received a very high price for the job.  However, Leroy saw the quote and checked my math - I had put in inches as feet - Duh - yes a 27 foot bench would be expensive.  He called and asked if that was the correct dimension.  We corrected it and he gave us a new quote that was VERY reasonable.  His follow up was incredibly fast, accurate and friendly.  We booked their services and Leon came to do the hot mopping.  He was a pleasure to have in our home, quick, efficient and REALLY knew what he was doing.  Attention to detail and quality of work.  We could not be happier with the service and workmanship that was done.  Thanks for making the job so easy for us! More...

Reviewed on Yelp

6 December 2017

This team takes contractor services to the next level! From receiving an automated bid through their website, confirming pricing and scheduling the job and confirming via text that the shower was blocked and configured properly, this team is super professional.  They provided a free test plug and suggested best ways to vent the house to minimize the odor.  Thanks West Coast! More...

Reviewed on Yelp

12 November 2017

I just want to say how pleased I am with choosing West Coast Hot Mop.  From Heather who I first spoke to, Leroy who answered questions on email and text to Jesus who did the the job, everyone was so pleasant and professional. Jesus added extra tarps to protect our new carpet and the finished pan looks perfect. More...

Reviewed on Yelp

13 October 2017

Great customer service, great pricing and did an excellent job hot mopping my shower pan. Contacted them on a Saturday and had the hop mop done by Tuesday. I would definitely recommend them for any hot mop job you might need done. Very easy to deal with and kept me well informed on the whole process and what needed to be done before they showed up. I will use them again for any other hot mop needs that come up. More...

Reviewed on Yelp

30 September 2017

From receiving my quote within an hour to the excellent work being completed, choosing West Coast Hot Mop Shower Pans was the absolute best decision in choosing a hot mop contractor. BIG THANKS to Leroy for all the help and great communication, and BIG THANKS to Candido for the excellent work. These guys are the epitome of customer service. More...

Reviewed on Yelp

19 August 2017

Excellent excellent excellent customer services! Can't stress enough how Leroy and Heather kept me informed throughout the process. From getting a quote on yelp to scheduling via text and calls to receiving the receipt via email, Leroy and Heather were very knowledgeable, responsive and patient. I am remodeling my bathroom, and it's stressful to manage the project with the tiling guys, the plumber, the general contractor, etc. West Coast was the only part of the project that I didn't have to worry about. I will definitly use them again! More...

Reviewed on Yelp

10 August 2017

West Coast hop mops was awesome! Leroy and Heather were extremely helpful with answering all of my questions. They provide you with simple instructions and pictures along with a very informative video on how to prep for your shower pan. You can get a quick online quote so there aren't any surprises when they show up. Communication was spot on. Leon was my hot mopper. He was right on time, extremely friendly and very knowledgeable about his trade. Everything was cleaned up as if he wasn't there. They even give you a free drain plug to test your pan. I'm totally satisfied and would definitely hire them again. More...

Reviewed on Yelp

26 June 2017

I called to set up an appointment and they were very accommodating,  they arrived in the time frame promised. The technician was very polite, knowledgeable and thorough. I have already recommended them to a few of my friends. Great Job West Coast Hop Mop! More...

Reviewed on Yelp

4 May 2017

This company really does things well.  I spoke to 3 different people there over the course of planning, scheduling and coordinating the work.  They all had my information readily available and knew my project. They had me text them pictures of the work area and pointed out issues so I could correct them before they came out to avoid trip charges. On the day of the work, I received a text with a 2 hour window, which was later refined to a half hour.  The worker showed up right on time and did an excellent job.  I wish all contractors were like this! More...

Reviewed on Yelp

26 April 2017

Let me start off by saying that my master bath remodel has been a HUGE nightmare. Companies not showing up on schedule, weeks and weeks of delays. I called west coast and spoke to Heather. She was extremely helpful, scheduled me in 2 days. I Was given a 9-11 window. I was called at 9;30 to let me know the guy was running a little  behind from the job ahead of mine. He showed up at 11:30. Did a great job and cleaned up after himself. Thank you!!! This was the only company I've delt with that has actually done their job and did it correctly. . 5 stars isn't even enough. More...

Reviewed on Yelp

16 November 2016

I had a new shower that needed a hot mop   I called West Coast Hot Mop to get a quote and set up an appointment. To my surprise, they were not only very competitive with their pricing but also able to accommodate me on the same day. Wow, what customer service!A young man showed up that looked like a teenager. Truthfully, I was a bit worried at first but couldn't have been more wrong. This young man by the name of Jesus was as professional as they get. He worked fast and diligently. I wish all my construction guys worked like this. Seriously. If ever a friend needs a referral, this is the place. Look no further than West Coast Hot Mop. Thanks for the great job! More...

Reviewed on Yelp

20 October 2016

Found these guys online and had them compared to DK shower pans. Not only were they better on the pricing but they were quick and professional. Since i was able to start right away they had a opening that day and sent Leon to mop one of the showers. Not only was he super careful as they should be but he was friendly and very knowledgeable about the process. Both the owners Leroy and Heather were quick to answer emails and respond to questions. Their website is helpful and their CRM software for tracking quotes and invoices were all top notch. Would highly recommend them and reuse them. More...

Reviewed on Yelp

9 October 2016

This was the first time I have re done a shower and so I was not too familiar with prepping for a hot mop. Heather was my main contact and she was so helpful with pictures and directions. I was nervous that it was going to be done correctly on my end before they showed up but it was. Leon did an amazing job and was a cool guy as well. Well done everyone! More...

Reviewed on Yelp

20 August 2016

I needed the hot mop done immediately at our new condo in Dana Point as I found out last minute our contractor couldn't come through.  I spoke with Heather and she was AWESOME!  She was able to get me on the schedule within 2 days and on the 'stand-by' list right away.  They ended up coming a day early and we were first on the schedule.  She really saved my job timeline.  She was very easy to work with and I was able to text her for everything after the initial phone call which is much quicker.  She answered all of my questions and was very helpful.  Leroy also was very helpful.  The young gentleman that did the work was so kind too.  What a great team of people!  Call them.  You won't regret it!  Thank you so much for everything! More...

Reviewed on Yelp

13 July 2016

Personally I don't think the best measure of a good service provider is the customer just getting what they expected. Rather, when there are extenuating circumstances, mistakes made by the customer or the provide. It is then we see distinct differences in providers. In my case there were adverse conditions and events and seeing how Leroy and his team responded proved West Coast Hot Mop is a superior provider. I would recommend no other. More...

Reviewed on Yelp

11 July 2016

I own my own Handyman service and have used them 3 times now to hot mop my custom shower pans. Great price, always on time and so easy to work with. Keep up the great work! Jonathan Wright Wright Way Handyman Services More...

Reviewed on Yelp

29 June 2016

Based entirely on Yelp reviews, I hired West Coast Hot Mop to prepare my new shower for tiling.  The quoting process was quick and easy.  The crew arrived precisely when they promised, and wasted no time preparing the space.  In less than an hour, they completed their work, meticulously cleaned up, and provided me with instructions for next steps.  I would have no reservations at all about recommending this company.  Job well done! More...

Reviewed on Yelp

13 May 2016

I hired West Coast Hot Mop to come hot mop our shower today. I called earlier this week to inquire about their pricing and services. I was impressed by how friendly and helpful Leroy was on the phone. He even texted me pictures of what the shower blocking and bench should look like after our conversation. I received a quote of $300 for our shower size with a bench. I got a quote from DK Hot Mops too and it was $25 less but I didn't feel they were as friendly and their reviews on Yelp weren't as good. I felt it was worth the extra $25 to hire West Coast. I texted yesterday afternoon saying I was finished with the blocking and bench construction and was told they had an opening the next day. I texted a picture of the shower blocking and bench to Leroy to make sure it was ok. He said "Looks Great." I was given a time frame of 11:30-1:30 of arrival for the guys. I was called around 11 and was told they would arrive at 11:45. The were there right on time. They spent about 1.5 hours working on the hot mop. The whole time they were friendly and talkative. They cheerfully told me about the process and what to expect. They even installed a free drain plug for me so I could do the water test later. They were clean too and kept my house and pathway to the bathroom free of mess. So happy I called West Coast and would definitely call them again for our next hot mop project. More...

Reviewed on Yelp

27 January 2016

My contractor referred me to West Coast hot mops. They were so great I used them for multiple projects. What I love is their attention to detail. They sent photos on how my shower pan should be prepared before they came out. Other companies would not be as accommodating. As a female it's difficult to find honest and reliable work. They were able to answer all questions and concerns. Thank you for doing a wonderful job. I highly recommend their services. More...

Reviewed on Yelp

23 October 2015

We had our new shower pan hot mopped today and couldn't be happier with the experience. The company was very communicative, giving me a quote over the phone that they stuck to, and calling when the guy who did the work left his previous job to let me know of his timeline. The guy who did the work was very nice, worked fast, did a great job, and cleaned extremely well afterwards. I would definitely recommend using this company for all your hot mop needs. More...

Reviewed on Yelp

7 October 2015

Great experience from beginning to end. I called on a Sunday and Heather assisted me with the quote. She asked a few questions and followed up - our phone conversation - with an email that included the quoted price and a link with the instructions (pre hot mop). Video was short and clear. Very easy to understand what needed to be done before they could come to apply the hot mop. The service was scheduled for next day but we needed more time to seal our shower correctly. They came on Tuesday and it was done in about 2 hours. The guy who came was nice and polite. He did a great job and everything looked great when he was finished. The only thing about this 'product' is the strong smell of tar. You can't get around it. The tar is applied hot so it will smell. I would recommend opening all windows and doors and turning on fans all over the house. We closed the doors in every room so it really helped. The smell was all gone by 5pm that same day. We would definitely reccomend this company to friends and family. Their price was also fair and reasonable. We are very happy with the overall experience. More...

Reviewed on Yelp

31 May 2015

My main contact was Leroy who gave me an appointment 2 days after and very patiently explained prep work to me. I like that he emailed me the link to the video and sent me pictures and did whatever it takes to help with getting the work done. Leroy's team showed up on time and finished the hot mop within 2 hours. Couple days after, when my contractor was getting ready to frame and tile, we realized the drain was clogged. Eventually we had plumber come in and figure out that the hot mop did not cause the clog but at the time when I called Leroy to complain, he was very professional and assured me that if my plumber determined that the source of clog was the hot mop, the company will own up to it and pay for my cost. I very much appreciate it. This is a very professional and competent team. One warning though: you really have to be completely prepared before your hot mop appointment. West Coast is extremely busy. If you are not prepared, they'll give away your appointment in a second. Can't blame them though since they want to profit as much as possible from their time. More...

Reviewed on Yelp

13 February 2015

Our company, Anaheim Hills Tile Supply, uses West Coast Hot Mop exclusively for all of our hot mop needs.  These guys are great!  Price is fair and service is excellent.  Never a single issue.  Thanks for running such a great company Leroy! More...

Reviewed on Yelp

30 December 2014

West coast hotmop is the best around great service and a can do attitude. They also have affordable prices. As a general contractor I have used many companies and west coast hotmop is the best hands down. Thanks for another great job.Brian JuranJuran construction services More...

Reviewed on Yelp

12 December 2014

Beautiful work! Organized and professional; on time and efficient; professional personnel.  Would absolutely recommend West Coast Hot Mop!

Reviewed on Yelp

18 August 2014

This company is great! I wish everyone was as prompt and courteous as they are

Reviewed on Yelp

22 April 2014

It was a pleasure to deal with this company, starting from estimate till the job was completely done. Leroy  took excellent care of us, going far and beyond  to make sure all prep job was done well  because I was unfamiliar with hot mopping process, prep etc.  The technician  Felipe arrived right on time despite he was coming to San Diego  from Orange County. He was very polite, very caring and  very professional , covered floors for protection and worked hard  waterproofing my master shower. Guys, you are the best ! Thank you ! More...

Reviewed on Yelp

22 November 2013

They've done 3 shower pan hot mops for me. High quality work. They're a bit more expensive than some others, but they seem to be able to get someone out on the job faster than everybody else. Each time, they were able to do the job the next day More...

Reviewed on Yelp

8 October 2011

Leroy took great care in making sure that he schedule the shower hot mop for my project. He contacted me several times for the scheduling, once to see if he could get the technician in a day sooner. The hop mop technician did a great job. He was very nice, and clean too (of course he showered!). He laid plenty of tarps down to keep the path to the work area clean. Thank you West Coast Shower Pans. GREAT job! :) More...

Reviewed on Yelp