Water Quality Plumbing Co.

I can't say enough about this company A+!  The plumbers who were here for 5 days re piping our house to the sheet rock guys were extremely professional and friendly!  I felt extremely comfortable leaving them alone in my home.  Great service all around. More...

Reviewed on Yelp

Excellent Service.Needed the water heater replace.The technicians name was Arnold. He was on time, very professional and informative. Before long the work was done and he left the place clean and tidy. Will call here again if I need more work done. More...

Reviewed on Google Maps

Awesome job installing my water softeners.  Great crew and stellar customer service all the way around!

Reviewed on Yelp

We recently had a sink drain giving us problems. Having used Water Quality once before and remembering their professionalism and quality service many years back in a different home, we gave them a go again. Jason was great to work with and they were able to schedule us in quickly. The technician was organized and efficient, as well as easy to talk to and professional.Water Quality Plumbing has an outstanding reputation in the area - they are a strong honest company and will leave you satisfied. More...

Reviewed on Yelp

I would have given 5 stars to this business. But they screwed up themselves for few dollars.Hired this company to do a full repipe of the house and install new water softener that I bought from them. One of the plumbers damaged the bath tub while replacing the shower head; smartly put a patch and then denying it since then. After a long debate on over 2 months they agreed to bear 50% of the expense of tub repair and refinish.Lesson learnt:1. Never pay the contractor in full until you get all the work done (period). They agreed to take care of the damage so I paid in full and regret ever since.2. Inspect everyday's work thoroughly without fail. Positives:1. Good quote for full repipe work. They were not the cheapest though. No issue with the repiping or water softener so far.2. Release of Payment after the final city inspection was the important factor for choosing them for this work.3. Business office staff is respectful and cool. Trina and/or Christina: you guys are awesome!!!4. Sheet rock patching and was texture was done nicely. A very skilled chap whoever did that.Negatives:1. Broke the tub and put a filthy patch and denied having done it.2. Plumbing company owner walked my whole house with shoes on whereas the city inspector was wearing the shoe covers the whole time during the inspection. Extremely unprofessional.3. We were unable to clean the tub coz of the patch and the plumbers declared the patch as old. Plumber who came to inspect the tub calls it  "filthy".4. Took 2 weeks to complete the repipe work. That means that either you cannot clean your house till all the work is done and consider it declared filthy by the plumbers or clean your home everyday. More...

Reviewed on Yelp

Marty Satalino Jr. and his team are the bomb!  He has been in the business for years and knows what needs to be done.  We bought a house 10 years ago in LG with plumbing problems from the beginning.  We have had many different plumbers out here.  One group recommended a repipe that was not necessary.  There are a lot of scams out there so be careful. Once we started with Water Quality, the problems have disappeared.  They work within your time frame and budget to get things done.  We had several things to tackle and did not have to do it all at once.  Now, we are done!  Clean outs installed, Sewer line, small portion repipe under house and kitchen remodel with new gas line as well as sink/fridge is perfect!  There were a few hiccups but they immediately responded and solved any problems that came up and took full responsibility.  This is why they deserve 5 stars!  No one wants to take responsibility anymore and I truly appreciate the immediate response and QUALITY care we have received.  Thank you! More...

Reviewed on Yelp

Found water on the floor behind the washing machine and assumed that the line was clogged. Was able to have a service person come out right away who discovered that the pipe behind the wall was leaking. He replaced the leaking pipe quickly and recommended that I have the floor checked as well for water damage. Very happy with the excellent customer service, quick response to my request, knowledgeable and professional service person. Highly recommend. More...

Reviewed on Yelp

They gave me good technical info on water softener options and responded really fast to replace our old unit. Their installation was fast and professional and everything has worked perfectly.

Reviewed on Yelp

These guys were able to come out quickly to replace a leaking garbage disposal.  Phil was one time, quick and professional.  Would definitely request him again.  Unfortunately, he moving to Reno.  San Jose's loss but Reno's gain...  Good luck Phil... More...

Reviewed on Yelp

After reading many positive reviews about Water Quality Plumbing, I called them to service my GE water softener. Jason showed up at the appointed time and inspected it. He explained that the current softener is not worth servicing because it is more than 15 years old and provided me with a quote for a new water softener. The quote was on par or less than others I spoke to afterwards. Jason did not charge for this first visit! A week later I called them to fix up the installation appointment. Again, Jason showed up on time, did the 'picture perfect' installation and went over the details of the new softener. He took about 90 minutes to complete the installation and clean up the area. He did a fantastic job! I would confidently call them should there be any plumbing need in the future. More...

Reviewed on Yelp

I needed a water softener installed in my house (some of the plumbing for it was already there) and requested quotes from 2 reputable companies. Water Quality's bid was significantly lower  for a 48k grain system. Technician, Steven, was on time and did a great job installing the softener in couple of hours including a drain line and a trip to Homedepot. Water hardness used to be terrible, over 20 grains per gallon and now down to virtually zero. More...

Reviewed on Yelp

I have worked in the Real Estate and Property Management business for more than 20 years now. I have been using Water Quality Plumbers for 10 years. We have had every kind of plumbing repair completed by them including re-piping of apartment buildings. They will complete the job and do what is asked in a professional and clean manner. They have a high knowledge of what is needed and how it should be done. I really love their staff and admin office, very friendly. Don't believe those other grouchy tenant reviews as they are just upset their pipes were being replaced and they had Water Quality troopers coming through their living rooms; ) Their apartments were cleaned after the job was completed and they were given free rent by the landlords :) I will continue to use Water Quality Heroes. Thank you! More...

Reviewed on Yelp

These guys are just so good from start to finish. From the first call talking to a really pleasant person instead of endless prompts, to Phil, the guy who cleaned out our sewer line and who was super nice, experienced, professional and on time and who did the work exactly as estimated at a very reasonable rate. And the follow up call I needed to make after hours to a voicemail system that works flawlessly and got the message to the right person, they clearly pay attention to the little things as well as big... it just adds up to an excellent experience worth writing about. HIGHLY recommended. More...

Reviewed on Google Maps

The owner connected with me to help resolve our long term issue. He says he will honor refund for last tech call. He believes prob may be with tankless water heater installed by builder. He provided a number and go to person for my brand name tankless heater. I appreciated his attention to try and help us  resolved our hot water problems. Little tip about recirculating pump timers (needed for a tankless only), if pump does not have water running through it say due to a leak or shut off from water main and you don't know to turn off your pump, it will burn out even in a span of 15min! Pump is approx $450-$500 just the part. I hope this helps those who think paying extra for a timer for the luxury of having instant hot water, not worth it. Wish I had known this. More...

Reviewed on Yelp

I had these guys install a new water softener today. They did a wonderfully professional job. From getting an estimate to installation there was no b. s., no up-selling, and they kept every promise they made, big and small. Jason was professional and never tried to "sell" me. I can't express how pleasant that was (contrast that with Costco's eco-water rep... can you say twice as expensive and up-sell galore?) Stevie did a pro job at installing the softener. He even consulted me periodically about my preferences just to be sure that I was 100% satisfied. Thanks guys. I just found my new plumber for my house and rental property. More...

Reviewed on Yelp

We recently noticed a gas pipe near our pool equipment needed to be repaired and called Water Quality Plumbing.  Phil arrived on time and with a positive attitude; he was a pleasure to be around.  Our water heater was challenging to re-light but Phil got it going and made a suggestion on what we will need to do to make it easier to light in the future. More...

Reviewed on Yelp

My mom recommended these guys. She had them install a whole house water filter and she loved them!I also wanted a whole house water filter and soft water system. Jason came out and checked out the job. He sent me a quote and I placed the order. A week later  Jason came by and installed it. We started talking about other things I wanted to get done like an under the sink R.O. drinking water system and changing out my water heater. The same thing again, I received a quote and ordered both. Phil came and installed our water heater and Jason installed our drinking water system. I set up the house with almost everything I needed in a matter of 2 weeks! Both guys are very professional and knowledgeable. I found a plumbing partner for life! I will definitely recommend them to everyone! More...

Reviewed on Yelp

I just had a complete repipe done by Water Quality Plumbing.  I haven't seen so much copper.  Great service!  The estimate was right on.  He told me what needed to be done along with the inspections.  They submitted a very complete estimate and a very fair price.  The team that came to my house were here on time, everyone had a job and did it very well.  They were neat (laid down tarps in the house) and cleaned up after themselves when they left.  The inspector came (naturally I passed).  Jose came and completed the drywall.  Hooray, now I have the greatest water pressure--even my sprinklers. More...

Reviewed on Yelp

Good service period !Phil Smith installed my water heater without any issues.On time, efficient did a great job !Thank you.

Reviewed on Yelp

After seeing many positive reviews, I called and booked an appointment for a plumbing repair. Jenny was friendly and helpful while booking the appointment. Phil arrived within the stated time frame. He was courteous, friendly, knowledgeable and efficient. He quickly fixed the problem and left no mess behind. The price for the repair was reasonable. I would call them again. More...

Reviewed on Yelp

The team at water quality is excellent with a very fair pricing! They also have weekends and emergency services. You should call the Water Quality Plumbing next time you need help with any plumbing, they have honest pricing with excellent results! One of the best service I have seen in years! More...

Reviewed on Yelp

Phil is the best! Our water heater broke midday and we were worried we'd go days without hot water. Phil got our new water heater installed and running by 4pm! Friendly and professional, plus answered every question I had. Would immediately recommend to anyone. More...

Reviewed on Yelp

We are frequent customers of Water Quality Plumbing given we own several investment properties. We've worked with other plumbing companies in the past but Water Quality provides the best service. We always request Phil. He is polite, professional and extremely knowledgeable. Nobody does a better job! More...

Reviewed on Yelp

The diverter for my bathtub's spout began leaking water and needed to be replaced. I originally had a 5-star plumber with 400+ reviews come out who only ended up rendering my shower unusable and gave up. Yesterday, this plumber was able to solve a tricky problem that eliminated the spout but at least made it so I could use the shower. Service was professional from scheduling an appointment to the actual work done. He showed up on time, did quality work, was neat & tidy and got my shower working again. The only reason for 4 (instead of 5) stars is the little plate used to cover the hole left by removing the spout was charged at $22 - this kind of item retails for less than $10 at Lowe's. I expected to pay a premium for parts used but a 120%+ markup over retail price is excessive. More...

Reviewed on Yelp

Phil was excellent today!  He met some challenges that would discourage most guys, but not him!  I love his positive can do attitude.  I believe that is what enabled him to press through a few difficult roadblocks for what should have been a relatively routine job.  If you need someone with experience and knowledge in plumbing, ask for Phil! More...

Reviewed on Yelp

Our water heater pilot stopped working recently.  The folks at water quality plumbing responded quickly.  Phil was very professional, friendly and finished the job efficiently.  He  replaced the pilot assembly and got it working again.  We recommend them and ask for Phil if possible. More...

Reviewed on Yelp

Phil is solid. He did fast assessment on a number of issues for our single family home including shower, kitchen, and exterior water issues. He was quick at giving explanations, alternatives, and even corrections to the home inspection report. This is the type of expert and company you want to work with when you want honest, fast, and prompt help. I would work with Phil and Water Quality Plumbing again and will be recommending them to friends.Thanks so much Phil! More...

Reviewed on Yelp

My first experience with Water Quality was a water heater warranty issue, when they fixed in less than 40 minutes a water heater that another plumber had told us would need to be replaced. Since then, we have had them out for two emergency calls, and last year for a complete repipe on our home. They have, on all of these occasions, been prompt, courteous, professional, knowledgable, pretty much everything you want in a service provider. I have recommended them to friends who have needed work done and those people have been just as pleased with their work as I was, and I will continue to recommend them highly to anyone needing a plumber. More...

Reviewed on Facebook

Had outdoor piping repair that was estimated at 2 to 3 hours. Stevie came and did a great job in one hour. Thanks Water Qual.      8/2/18 had Water Quality (Stevie) do additional work. He adjusted my house pressure and replaced a defective piping component. More fast, high quality work! More...

Reviewed on Yelp

I've used Water Quality Plumbing on several occasions and I always find them professional and courteous.  It's my second water heater replacement with them and Phil did a great job!  I asked to see the anode because the 6 yr warranty lapsed 2 weeks ago (WTF)... not in great shape, but he's seen worst.  Too bad they don't have an extended warranty plan (he mentioned that Bradford & White should last 12 years typically)...  I still think its a manufacturing conspiracy (planned obsolescence).  He also quickly swapped out my leaking toilet flapper valve too (since he was there, why not).  Thanks Phil! More...

Reviewed on Yelp

I had two old water heaters installed by the previous house owner more than 12 years ago.  Popping noises made me concerned about potential failure and residue buildup, so I called Water Quality Plumbing and made an appointment since they had installed the old units, and I saw the company receives good Yelp reviews.  Phil showed up on time on a Thursday morning.  He's totally professional, highly competent and good-natured.  After examining the two heaters and giving me a reasonable quote, I decided to replace both units.  Phil scheduled me for the next day, and Phil and Stevie showed up on time.  They worked great as a team, and Stevie impressed me as much as Phil.  All the work is solid and neat, and they cleaned up afterwards very well.  I'm very happy with the job and will call WQP for any future plumbing needs.  Thanks guys! More...

Reviewed on Yelp

We had a water leak under our kitchen sink and couldn't figure out where the water was come from. Stevie found the leak within a few minutes and suggested we replace the faucet. We were lucky that he had a faucet with him. He was super professional and answered all of our questions. Would definitely recommend! More...

Reviewed on Yelp

Had a great experience with this company! The service providers were honest, competent, friendly and efficient. We had them install a water softener and piping in our home and they patiently described how to use the softener and even identified a part from the 3rd party manufacturer that was broken, describing how to replace it and work with the softener while waiting for the part to arrive. We will ping them again when we have other plumbing needs in the future. More...

Reviewed on Google Maps

I had a plumbing emergency and needed help within 24 hours. My friend Lisa who has lived in San Jose her entire life is always a great resource when I need a referral. Several years ago she hired Water Quality Plumbing so I called them for help. They were able to get someone out to help me because it was a leak and knew that it was important.Jason came out and gave me the options I had with my water softener/filter system. I could just disconnect since I wasn't using it or the other option to continue using it. I didn't think it was still in use until it started leaking so I said let's disconnect it! He was thorough with what the cost would be of the various parts right off the bat.I asked him if he installed these systems, since this one was old, and he told me yes. He mentioned people can ask $5K-$8K for these systems so to be careful for that. He handed me a brochure and said since I was living alone in the house I didn't need anything fancy.Right away I had a good feeling about Jason and knew he was trustworthy. I know everyone is skeptical of mechanics and plumbers so not only did I appreciate the referral, but also how honest and upfront Jason was. I definitely recommend working with Jason and will in the future when I have more plumbing needs. More...

Reviewed on Google Maps

Water Quality Plumbing is the best plumbing company!  Look no further!  Stevie came out to snake our pipes.  He was right on time and very professional. You could immediately see he is an expert in his field.  Stevie explained what was wrong and what needed to be done.  Not only was Stevie extremely professional, knowledgeable, thorough, and efficient, he was so kind and courteous, and provided outstanding customer service!  We HIGHLY recommend Water Quality Plumbing, and Stevie! More...

Reviewed on Yelp

Stevie did a great job replacing my gas water heater. He was right on time for appointment and worked fast. I provided my own new water heater and he did the replacement and haul-away. I had quotes from 8  plumbers based on nextdoor reviews and these guys were the second lowest price for my job spec. Very happy with quality and price. More...

Reviewed on Yelp

Very happy with Water Quality Plumbing!  Our water pressure was very low in the kitchen sink faucet, master shower and master toilet.  We decided to purchase the type of toilet recommended and had them install it. All issues were resolved quickly & satisfactorily.  Staff is professional & efficient & Marty was great.  Highly recommend and will use their services again! More...

Reviewed on Yelp

Phil and Stevie are Plumbing Rockstars!! Two other plumbing companies told us that we had to replace our 50-year old cast iron pipes this week when our laundry sink wouldn't drain. Phil looked at the sink and said, "I'm pretty sure I can clear this." He and Stevie brought in a small, motorized machine and a few minutes later I heard jubilant cheers. Thank you so much, guys. You did what two other plumbing services couldn't.... or wouldn't.  I will tell all my neighbors and definitely use Water Quality Plumbing in the future. Hooray! More...

Reviewed on Yelp

Called Water Quality Plumbing this morning about a leaking hot water heater and they were able to send someone out to the house same day. Repairman spotted issues with the previous installation which he repaired at no cost to me. I'm very happy with these guys and already asked them back for more stuff that needs to be fixed. More...

Reviewed on Yelp

Re-pipe of 2 story house - professional, responsible and competent - Good pricing - better pricing than the radio advertised re-pipe specialists. It takes two weeks to completely re-pipe a 2 story house. The water is shut off only one day - the 5th day of the first week. They run the pipes in parallel to the existing pipes then on the day for connection, testing and flushing the water will be off. The insulation of the hot water lines, removal of the old pipes, drywall repair and city inspection takes place the second week. Drywall repair was superb.They arrive at the same time each morning and did cleanup each day. Be aware that you may need to assist or ask for better protection of wood floors as the tarps can be inadequate protection if something is dropped from a ladder height. Recommend that you ask for what shower valves will be installed in order to participate in the selection; the design may be important to the look of your bath/showers. More...

Reviewed on Yelp

Had a problem with the connection to our water heater over the holiday weekend. We had to shut our water main off so it was a bit of an emergency. I have used Water Quality several times at my mothers home and have always been pleased. Phil was able to come out the same day. Although we were prepared to replace the water heater if need be Phil assured us it was just fine which saved us lots of money. He had us up and running in less than 2 hours. This is a great company. Thanks Phil! More...

Reviewed on Yelp

I used this company 6 times. Generally, their plumbers are pretty skilled and knowledgeable. But, their hourly rate is not cheap. For the complicated plumbing issues or new water heater installations, I recommend to use this company. More...

Reviewed on Yelp

Fantastic company.  We had a serious backup in our kitchen sink, dishwasher and bathroom sinks.  Based on some neighbor recommendations and yelp reviews we called Water Quality Plumbing.  Initially Phil and Stevie came out and attempted to snake the pipes which they had to do from the roof of the house.  The pipes were so badly clogged it was like concrete and wouldn't break up.  We would need to have some old pipes replaced and we also asked that they put a cleanout outside our kitchen so when we do need work done they won't have to go on the roof.  Today Phil and Jose came to do all the pipe replacements and build the cleanout.  They were both great.  Once under the house Phil found some cracked galvanized pipes and some other incorrect piping connections. This was all work that was not in the original work plan and estimate.  He replaced the damaged pipes and corrected the bad connections.  While Phil was under the house Jose was assisting him and also building the new cleanout.  They both did an amazing job.  They were very polite, friendly, neat and cleaned up after the work was completed.  They also did not add any additional charges for all the extra work they did.  This is the kind of company you want to give your business to. More...

Reviewed on Yelp

I just want to say how delighted I was with water Quality's Service. I had problems with my shower not draining.I had called 5 other plumbing companies, and I either reached voice mail or they were not available.   Phil came out after hours and was able to sort out the problem immediately, and snake the shower drain.  Yeah, my plumbing problem resolved.  Phil was very professional and personable, and I would ask for him again. Thank you, Pam More...

Reviewed on Yelp

They are great! Trustworthy, knowledgeable, dependable, and honest. That's really what you want when you've got a plumbing problem. That's why Water Quality Is the only company we use in my neighborhood. I've been they're customer since I became a homeowner in 2005. They know what their doing and they're honest and affordable no matter what your issue. My issue was a water heater. I trusted them when they said I needed a new one (after 14 years). I was a dolt and believed it would last forever. They had a new one in the next day. Best price & best service. More...

Reviewed on Yelp