Vybe Hair Design

This salon is super friendly with excellent service. I was served by Warron and Michelle. They are so nice, and I spent a good time with them during my haircut. Warron gave me a nice new hair style and I love it! Will definitely come back again. More...

Reviewed on Google Maps

Have been seeking a new 'go to' salon for a while now and was absolutely delighted with my cut (by Warren) at Vybe. Booked a last minute appointment and my straggly rats tails were transformed into a very coquettish 30s style chippy bob. Thank you Warren, also want to get hold of some of that sparkly spray used at the end of my cut? ... I will definitely be back ;) More...

Reviewed on Google Maps

Easily the worst experience with a salon I’ve ever had. For a company that says how important customer service is, I was treated awfully.

1. I asked for a balayage to cover my roots that had grown out from previous highlights and blend in, stylist said I should have highlights instead as it would ‘look the same’. She proceeded, and the end result was poor to say the least. Pics for evidence. The lighting in the salon is bad, as a few staff mentioned prior. I had a blow dry which wasn’t completed properly. I was only able to see the mess they made once I had stepped out into natural lighting.

2. Went into the salon to ask for them to fix my hair, and was introduced to Warren who agreed it was awful, and booked me in for a fix up. I went in and had the treatment done. I heard conversations where Michelle (the owner) was telling Warren to charge me full if I didn’t complain, but if i did complain I should just be charged £30. Red flag. Treatment finished and looked better. Was told I had to pay £30 for the blow dry, so I paid without argument. Stepped out into natural light, and instead of brown to match my natural hair colour the top of my hair was now ginger. Pic attached.

3. Emailed saying I wasn’t happy as I now have ruined hair (my hair is long so it’s not an easy fix as it needs to grow out), and that I wanted a refund. Michelle told me to speak to Jay, another stylist, so he could fix it. I said no as I’ve already had 2 treatments and I don’t want another bad one, so I asked for a full refund again.

4. They ignored my emails and messages for a month. They previously responded nearly instantly. Found out they blocked my Facebook account, so messaged them on my partners account. Michelle replied saying she would email me her situation. A few days pass and we try to message them on my partners account. This account is now blocked.

5. I send an email (all emails and messages sent were polite and professional) saying how I know they’ve blocked us, and we’ll be taking it further if we don’t hear back. Funnily enough, they respond in 20 minutes, disputing my claims, saying it was MY fault, and that I was threatening and harassing them along with other lies.

Michelle also stated that it would cost £200+ to fix my hair for a third time which is clearly inflated.

Regardless of however many years of experience their team have they still cannot provide such good service so don’t be fooled.

I have read many reviews from this hair salon, before they were called Vybe Hair Design, one main point being their VERY unprofessional behaviour. I also felt this when having my hair done, the eye rolling and the little comments that were made around the team made me feel uncomfortable.

It’s very clear they shouldn’t be running a business if this is their attitude towards complaints and business in general. I’ve had opinions from other salons saying the result was awful. More...

In one session Jay was able to sort out my previous disastrous haircut.
Jay is very knowledgeable in getting the right cut to suit. He begins by talking through the design while your hair is dry. Also excellent head massage, and coffee. More...

Reviewed on Google Maps

Was taken very good care of by Warren who nailed the colour and cut I was after. Will definitely come again!

Reviewed on Google Maps

Lovely atmosphere in the salon and everyone was smiley and friendly. Jay was absolutely amazing. He sat me down and we talked about exactly what I wanted. Really lovely and chatty. Made me feel really comfortable. Loved the complimentary head massage too!! That really made it 5*. Thanks for a lovely experience! More...

Reviewed on Google Maps

Excellent hair cut and pleasant staff. Highly recommended

Reviewed on Google Maps

Brilliant service... nice and relaxed and jay did an amazing job on my colour x Thankyou

Reviewed on Facebook

A brilliant VYBE YES Warren excellent in every way hair amazing thank you will be back Nancy

Reviewed on Facebook

SO looking forward to having my hair done by Jay at his new place of work. Went blonde a couple of years ago at his suggestion and have never had so many compliments!

Reviewed on Facebook

Just had my cut done by Jacqui, so happy she is back!
If you want a salon with a lovely welcoming relaxed atmosphere mixed with fantastic stylists, this is the place to be!

Reviewed on Facebook

Had my hair done today by jay and all I can say is I’m absolutely in love � went from a blonde to a beautiful rose pink with darker roots an couldn’t be more over the moon with the outcome ! The atmosphere was chilled an lovely and very welcoming I’ve already booked my next app.. thanks guys see you soon ��� More...

Reviewed on Facebook

Massive thank you to Jacqui for the wash cut and blow dry, my hair is so much lighter and a lovely shape! Can actually look after it now �

Reviewed on Facebook

Jay did a gorgeous job, adding some fresh blonde highlights and a splash of pastel pink to frame my face. I feel pretty, but still look professional at work. I also have very fine, flat hair, but he's shown me I can actually have full, textured hair with just the right cut and a few styling tips. Left feeling very optimistic that I can get the same look at home using his advice. Very reasonably priced products to treat yourself to as well. Easily one of the best cut and colour jobs I've ever had done, and the service was warm, relaxed and friendly. More...

Reviewed on Facebook

I haven’t had a great experience with hairdressers in the past and have never felt like I was really listened to in terms of the look I am trying to achieve. But that all changed today. Warren and the team worked so hard to get me the look I wanted and in a way that is kind to my hair and will last. I am so glad I came to this salon and would recommend it to anyone. A talented and experienced team who are very approachable and trustworthy. I felt totally relaxed and pampered and love my new hair. Thanks so much! More...

Reviewed on Facebook

�

Reviewed on Facebook

Amazing!! ��

Reviewed on Facebook

Jacqui is a super hairdresser. Very helpful with choices, and any ideas that I put forward are always met with professionalism. She is very skilful with cutting, colour and extensions. More...

Reviewed on Facebook

Jay is the best hairdresser I've ever had!! 10/10 every time!!!

Reviewed on Facebook

Amazing salon!! Staff are so lovely and welcoming, very talented stylists would always go back! And would recommended to anybody!�

Reviewed on Facebook

Vybe hair certainly is a good feeling thank you warren brilliant as always my hair definitely has the vybe NANCY

Reviewed on Facebook

Had a fantastic hair cut by jay probably the best hair cut ive ever had.

Reviewed on Facebook

Really lovely staff that really listen to what you want to achieve. Warren gave me a brilliant full head of highlights. So pleased!

Reviewed on Facebook

I think I've just had the best haircut experience of my life!! Went in with a disaster after attempting to cut my own hair, and Warren was an absolute star! He listened to everything I wanted whilst advising what he thought would look good, and constantly talked to me throughout to explain what he was doing. I've had haircuts where I've been rushed in and out the salon, but Warren put a lot of care and attention into my haircut- not to mention doing an absolutely gorgeous blow dry, giving me beach curls that I love!! I honestly can't recommend this salon enough! More...

Reviewed on Google Maps

Love this place. Great customer service, amazing, professional and friendly staff. This salon use great products and the hairdresser is great too. I finally found the hairdresser for me at cube hair design “ warren “ . Love it, love it and love it. Thanks More...

Reviewed on Google Maps

I have been having my hair coloured and had extensions done by Jacqui for some years now. Just a treasure. Wouldn't change her. She always does her best to make sure you get the colour and extension length you desire. My hair has never been healthier. More...

Reviewed on Google Maps

I have been having my hair extensions done by Jacqui for a few years now and would highly recommend her. She is very professional and her application of the hair is very neat. I never have any problems with the hair supplied and out of full head of extensions I only have 1 or 2 fall out once in a blue moon. Jacqui gives a very natural look when applying hair extensions and I am always complemented on how well the colour and the cut blends in to my own hair! I would highly recommend Jacqui and the salon for anyone looking to make their hair fuller, thicker and longer.

Overall, excellent salon, lovely atmosphere and very friendly! More...

Reviewed on Google Maps