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V

VSS Security Services

Phoenix, AZ

(123)
V

VSS Security Services

Phoenix, AZ

(123)

Reviews (123)

Leave a review
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Alex N

15 October 2019

Very Professional, from the quote to the finish. Crew was outstanding. results were amazing.

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Nicki M.

3 October 2019

Keith and Dylan did an excellent job for us on our gutter installation.   Friendly and considerate too!

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Ramona W

30 September 2019

Great company, great customer service, great price, and great job

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azskip

28 September 2019

Competitive price. Excellent work! Just had torrential rain, about 3 weeks after the roof was done and no leaks! I highly recommend Renco Roofing.

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Janet

26 September 2019

They were GREAT to work with! They treat the customer right and do an awesome job. I trust them and they have an extremely huge amount of knowledge! They do a great job cleaning up afterward, too! I won't hesitate to have them again! More...

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Mary Bartel Staker

15 September 2019

Excellent experience. Renco Staff reviewed the project, quoted and then did the job. They cleaned up each day. Excellent Staff who take pride in their work. Definitely worth waiting for.

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Dawn R

10 September 2019

Renco was great. They showed up on time and were very fair. The team did a great job on our repairs. I would highly recommend them!

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Darwin K

10 September 2019

Crew was friendly and diligent, cleaned up after the job was finished, and after several rains, no leks. .

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Dan N

30 August 2019

Renco did a nice job for us. They adhered to the estimate, had multiple crews do the job and finished it well, as nearly as we can tell. Their follow up with us has been a positive. More...

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thina bean

29 August 2019

My man use to work for them .work lot of hours

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Louise Kvande

29 August 2019

Had Renco come out and replace my foam roof. It had 3 layers they had to remove. One being gravel. Have to admit, I came home from work to a total mess!! But the crew did their best to clean up. Them the project manager, Adam came back and did the repairs. All in all, I'm pleased with the results. Renco may be more costly than the dude that drives by looking for roof repairs, but these guys really came thru! Thanks Adam!! More...

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Sue Tackelson

9 July 2019

We just had Mark and Crew from Renco Roofing replace our old roof with a new foam one. They were great fabulous job clean neat and very pleasant. We have another section of roof to do and they will definitely get the job. We highly recommend them. Thanks for the great job More...

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Matt S.

28 June 2019

The professionalism on this company is TOP NOTCH! They came out, gave a fair estimate and completed their work in a prompt manner. Even after the work was done and my HOA was petty about a very small detail that needed to be fixed, they came out and fixed the issue, free of charge. Can't recommend them enough. More...

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Maria Larson

30 May 2019

I was very impressed with Teemu from Renco Roofing. His customer service was outstanding. He was a very nice professional young man. He knows his job very well and stands behind his company! When it was time to do the roof his crew showed up everyday, and cleaned up at the end of the day. They actually finished the roof a few days early! I was very impressed with this company and will refer them to everyone! More...

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Rido

30 May 2019

I had RENCO roofing guys working on my tile roof at Glendale AZ 85308. They did no question ask excellent work. The attention to details was outstanding. No cutting corners, just right and the place was left clean. I will use them again. Richard D. More...

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Randolph Ek

17 May 2019

I had a flat roof that had been repaired several times. Mark and the crew were super. The ripped of the old roof. Replaced rotted plywood and fascia board and foamed and sealed it. They did a marvelous job and were very conscientious. My satisfaction was their primary concern and the work was phenomenal. Would definitely use Renco again. More...

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Jennifer Jolls

30 April 2019

Needed a leak detective to help figure out a leaking window. First place I contacted automatically went to fixing the roof (thousands of dollars). Brandon from Renco came out and deduced that a woodpecker had pecked a hole in the pop out above the window and that was where the rain was going. He filled the hole and that was that. Saved me headaches and lots of money. Honest company. I wouldn't go anywhere else for my roofing needs. More...

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Charlie Stierman

30 April 2019

After giving me a new roof, we had a very difficult problem. In the end Devon worked very, very hard over several weeks to fix the problem, drywall and paint the area. Looks like new. And Richard is definitely the nicest and most professional employee they could ever have. More...

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Joseph Flores

30 April 2019

My job

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Guy Vetrano

30 March 2019

Mark and Dave really came through for me. Had an issue with drainage and looks like they got it handled. Really did a great job and very professional

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Teresa Tillman

30 March 2019

Renco Roofing was highly recommended to me by a reliable contractor who always uses and refers Renco to anyone looking for a new roof. They were on time, courteous and did a wonderful job cleaning up the job site each day. I would gladly refer them to anyone! More...

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William Jensen

28 March 2019

im a former employee of the company before i moved to Kentucky in 2013 where always have positive things about the company i became a shift supervisor í cincinnati for ohio for a long time and now i worm for a different security company as an assist security site manager.security experience helps you get promoted faster depending which company you decide to work for :) More...

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Mike Rutigliano

28 February 2019

This company did a great job on my roof as well as they were the only ones willing to help after the rain storms in October, 2018. All other companies apologetically told me they could get to my roof in May of 2019. Renco got it completed in January 2019. These guys are excellent. More...

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Justin Kinnaman

28 February 2019

I have corners that are folding upThey told me edges would lay down when warmed up but have not but am giving them the opertunity to fix it n have bin call in to make it correct they got tar all over n came and cleaned it all off so they do what they say they are going to do very good people to work with n deal with if there is a problem they work hard to correct the problem until u are satisfied would hire them again

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Kelly Karbon

30 January 2019

Our experience with RENCO Roofing was stellar! Brett Raisanen performed a thorough inspection of our roof and provided a detailed cost estimate. The roof was 22 years old, so it was time to replace. The crew that did the work arrived on time, very efficient and professional, cleaned up and hauled away the debris and completed the whole job in just a day and a half! Wow! Brett followed up the next day and reinspected the roof to make sure everything was done properly. My husband and I couldn't be happier. We highly recommend RENCO for all your roofing needs! More...

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Charles Erwin

30 December 2018

Mark and Richard from service just came out and repaired a couple of surface bubbles in a very timely fashion. I appreciate their helpfulness and professional work.

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Cathy McCune

30 November 2018

I called a couple of different companies to get quotes on replacing our back patio roof that was ripped off during a storm. RENCO was the only one who called to verify appt, showed up on time, did proper measurements and had the quote back to me in a timely manner, and the whole job was done for the original quoted price. The installer was on time an did a great job. They really were easy to work with from beginning to end. Would highly recommend them More...

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Brent Mcdonald

30 November 2018

Renco just HANDLED IT. From the quote through the completion of the work everything went fast, smooth and easy.

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Mitchel Hirsh

29 November 2018

Absolutely first class organization. Fair price great service. I’m happy.

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Mike Toney

30 October 2018

Everyone I meet from this company impressea me, they care and tell me the truth. I have had them do my house and my daughters roof from storm damage. Good people, good company

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Linda S.

29 October 2018

We had an issue after all of the recent heavy rains and called to have someone take a look. Brandon Simonson from Renco came out and determined the issue and fixed it in a matter of minutes. Super quick, no charge, super nice. Will definitely keep his card and recommend to others. More...

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Tamara C.

21 October 2018

We needed a Roofing contractor after a heavy rain caused a water stain in a closet in the home.  We didn't know how serious an issue we were facing, but we chose RENCO Roofing based upon the positive reviews online.  We are so glad that we chose them.  Jari is the person who came to the home to review the situation.  From the first interaction, he gave us a positive experience.  He called prior to the visit, he was on time, he was professional and friendly.  He was very clean and neat both in appearance and in the care he took when entering and working in the home.  He explained things and even gave me the choice of stepping up the ladder to see the damage from the crawl space or the choice to see a picture.  We don't know anything about this business and he could have taken advantage of that, but he explained that this was a very minor issue that could easily be taken care of with some repairs where an electrical conduit enters the home on the roof.  When Jari was finished with his inspection and review, I told him that my husband was a few minutes away and would be back soon.  Jari waited for my husband to arrive so that any questions he had could be answered.  I was very impressed that he waited for my husband even though the repair would be done by an electrician and not by his crew.  This time around, we were lucky that it was a minor issue.  When the time comes that we need any work done on the roof, we will be sure to call RENCO Roofing and ask for Jari.  His honesty, integrity and service were outstanding! More...

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Joseph Latkowski

18 October 2018

I am a member manager with. CAAM.

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Linda Lang

22 September 2018

I love being a part of the AACM family

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Jodi James

22 September 2018

Great Association! This provides so much value and referral opportunities.

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Eryn Genievieve DeSable

6 September 2018

My supervisors are the best! A guard check can easily turn into a hour long chitchat session. ❤️Sometimes we have our ups and downs in this industry but that’s anywhere you go. Been around for almost 5 years and hope to see more to come. More...

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Dave Morgan

30 August 2018

RENCO Roofing is awesome! We had RENCO perform a pre-purchase roof inspection on a residential foreclosure. The meticulous detail and professionalism of the report lead us to use RENCO to perform the work. GREAT JOB! Our HIGHEST RECOMMENDATION for RENCO ROOFING!!!! More...

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good times

30 August 2018

Best roofing company in Arizona. Honest, fair and always very informative

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Jennifer Neff

30 August 2018

What a wonderful company! They communicate professionally, were prompt, and very willing to answer all customer questions. Brady went above and beyond to assure that my questions were answered and my roof serviced thoroughly. Clearly not in business simply to make a dollar, but truly want to make a positive difference for customers. It is no surprise that so many of my neighbors recommended Renco! More...

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Brett Bennett

3 August 2018

Over and above what was expected. Excellent customer service, great repair team, superb job on the roof repair, and they left my place looking better (on the roof and on the ground) than when they arrived. Also, very timely! Thank you!

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Danny Niemela

30 July 2018

Renco Roofing has always taken care of our roofing needs and would recommend them to anyone! They stand behind their work 100%, any issues or concerns that came up they handled quickly and professionally.

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Michel avery

30 July 2018

The team from this company had great communication levels with us during all time of the roofing installations. The results were perfect by these roofers and we like their work.The contractor was a friendly and dedicated technician and was on work during all requirements. More...

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Shirley Hamilton

30 July 2018

Today Yari, estimator, stopped by to look at my roof. On one of the ridges, I had one tile that had come off and was laying on the roof and several surrounding tiles had loose nails. He went up on the roof, re-installed the tile, replaced the nails and checked the entire roof. He then came in the house and told me that the rest of the roof looked fine, but since it’s 18 years old, in the next 2-5 years, I would need to think about having the underpayment replaced. He explained the entire process, gave me a rough, “balllpark” figure (for my future financial planning). He also told me the areas I should expect to possibly see water leaks in the next few years. Yari was prompt, personable and extremely knowledgeabe. He took the time to fix the roof and inform me of what to expect in the next five years. After all of that, he charged me nothing. That’s right—$0. I am so impressed with Yari and his customer service and will not hesitate to call Renco when it’s time for the underpayment on the roof to be replaced. In fact, I just called a friend to give her Renco’s information so that she has it for future reference. She just recently needed a roofer and was not happy with who she hired. I cannot say enough positive things about this company and Yari. In fact, the girl in the office (Shaila), was incredibly personable and friendly as well. She was very helpful and knowledgeable and immediately set up an appointment for me, all with a smile in her voice. What fantastic customer service. Thank you. More...

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Bill Weaver

30 July 2018

We have used Renco for roofing for many years and you just cannot go wrong using their services. This time we had them put in gutters on the house and the barn and it was flawless. The installers were courteous, left the job sight clean and made recommendations that improved the appearance and function of the gutters. Most importantly they did not laugh about the terrible job I had done when I installed the first gutters (the ones they replaced). I welcome contacts from anybody who wishes to verify what I have to say, and that I am an actual customer, which I am. Many roofers will say they are cheaper and some will offer special deals and make outrageous claims about their warrantees but here is the deal on all that.The warrantee is only good if they stay in business, under the same name and registration. Look for honest people doing quality work, like Renco, and the warrantee will also be valuable.Cheaper is a bad measurement in roofing bids because the quality of the materials can vary so much. And then there is workers compensation and product liability coverage they can cut corners on. Each of those can end costing you much more than you might have saved getting the cheaper quote.Materials is obvious - cheaper materials means work that will not last or might leak, or worst case blow off in a big storm. Renco will be happy to tell you what the difference is between what they use and what you might buy at Home Depot for example. Both quality products but the stuff Renco uses will last longer and be out on professionally which makes a difference.Insurance is less obvious but might be more important. A company that is cutting that corner clearly is not concerned about your home or your safety. If they have a bad event they may go out of business to avoid the legal issues, or hem not being covered might fall back on you the homeowner of somebody gets hurt. Basically people who are "Wlidcatting" roofing are putting you at risk and saving a few hundred dollars is jut not worth it.In the end it is best to get work your family must count on done by professionals who do not cut corners. Call Renco and will love the results. More...

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amber

30 July 2018

My hoa hired this company. They started my building at a reasonable time after 7am on a weekday and finished my building before 5pm. They came and notified me of a concern with my ac unit and wanted to make sure it was working properly which it wasn't. They stayed about an hour after they had completed the roof to fix my ac unit and make sure it was blowing cold again. All the guys I spoke with were polite and friendly. More...

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jorge martinez

30 July 2018

I am a real estate agent in the valley and I work with a lot of contractors daily. The last roofer I was working with stood me up and we were close to a closing, I got recommended to Brett at RENCO roofing from a friend of mine and after explaining the issue to Brett he went out the very next day to fix the issue at no cost since he felt the job was to small to charge! I can tell that he cares a lot about costumer satisfaction and well now I have a new roofer for life. I will highly recommend Brett at RENCO roofing to anyone. More...

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gail

30 July 2018

Renco Roofing was referred to me by several people who have used their services and loved them. I am very happy with their work. They are professional, courteous, and very good. I attached a few photos to show their work. The photo of the home plus roof is my home. It illustates the clean lines of the roof, the attention to detail like dying the white cement red to blend in with the tiles, and the near perfect alignment of the tiles along the roof. For comparison I attached a photo of part of the roof of neighbor's home that has just been reroofed. Notice the contrast of the white cement with the red tiles, the crooked alignment of the tiles on the roof and the choppy roof line. More...

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DuBois Area Jaycees

30 July 2018

We solicited several bids to re-roof our home. It had a tile roof that was over 20 years old. We selected Renco based on Yelp reviews, interactions with sales staff and price.Keith, from sales was excellent. He met with us several times to answer questions. We are the type of customer who reads the contract and marks it up. Keith/Renco negotiated revisions with us. They also developed a plan to replace the roofing membrane while reusing most of the existing tile. None of the other bidders offered this option, which saved us a good deal of money.Renco was ready on the date specified in the contract and completed our roofing project in 3 days. The crew assigned to our home had all worked for Renco for a number of years. They worked well together and appear to have done a fine job (next rains will tell). The yard was cleaned daily after work was completed. We bought them pizza on the last day. Job well done - Thanks Renco!! More...

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Peter Nason

30 July 2018

I just had my roof replaced and I am very happy with the work RENCO roofing performed. The process went very smoothly from initial inspection to completion of the work; the work crew, led by Polo, was very good and cleaned up each day prior to leaving my property. This is the second time I have used RENCO, and would not hesitate to use them again. More...

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Scott Wright

30 July 2018

No pressure, easy sales experience. The crew was very family friendly and cleaned up daily. Highly recommended.

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William Stoneking

30 July 2018

Great experience...very professional. I will return for their services in the future!

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Amy Riviere

30 July 2018

Lars came out 2 days after we contacted RENCO, super nice guy, he went over everything we needed to know so we went a head and scheduled for them to replace our flat roof. They called us day before the scheduled day to confirm the job and what time they would arrive. Mark and his crew worked on our roof from 5am to 3, they got it all done in one day!! Very clean, covered everything around our house ( car, pool, patio furniture etc.) to protect it from over spray, to make sure it didn’t get anything on it. We went with this company because of the good reviews and also how easy and knowledgeable Lars was. We are very happy !! We would recommend this company to anyone who’s in need of a new roof! Mark and his crew gets stuff done! As for price, I’m happy with what we paid, could probably have found lower, but we were not looking for a Groupon deal, wanted a solid company that stands by their work. More...

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Fancy N.

13 July 2018

Lars came out 2 days after we contacted RENCO, super nice guy, he went over everything we needed to know  so we went a head and scheduled for them to replace our flat roof. They called us day before the scheduled day to confirm the job and what time they would arrive. Mark and his crew worked on our roof from 5am to 3, they got it all done in one day!! Very clean, covered everything around our house ( car, pool, pattio furniture etc.) to protect it from over spray, to make sure it didn't get anything on it. We went with this company because of the good reviews and also how easy and knowledgeable Lars was. We are very happy !! We would recommend this company to anyone who's in need of a new roof! Mark and his crew gets stuff done! As for price, I'm happy with what we paid, could probably have found lower, but we were not looking for a Groupon deal, wanted a solid company that stands by their work. More...

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Ande Allen-Darrow

29 June 2018

It is the best association. I am honored to be a part of it. Linda Lang is a phenomenal person. I am a better person, better educated, a knowledgeable manager, a more confident person because of AACM. They are dedicated to making the HOA industry and its management the best it can be. More...

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Phyllis Carpenter

27 June 2018

Great organization for the HOA industry. Provides education for managers and support staff, opportunities for vendors, stays ahead of legislative concerns and a great resource for client Associations.

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Andrew Moschetto

22 June 2018

I’ve known Tom and Betsy V. since 1987, and VSS since it’s inception. As the Security Manager for Cigna Healthplan of Arizona, and a member of the Arizona chapter of ASIS back in the day, I have never done business with finer people anywhere. If it’s professionalism, integrity and service you’re looking for, look no further than VSS Security Services! More...

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Bill W.

7 June 2018

We have used Renco for roofing for many years. They have put roofs on my house, my barn, and several rental houses that we have owned over the last 20 years. There has never been a time that we were not satisfied with the work. In addition if you notice a problem they are normally on-site to fix it within 24 hours, sometimes faster.In this instance we use them to install gutters on our house and my barn. Let me say right away that no one laughed about the terrible job I had done when I installed the original gutters, the ones they came out and replaced. I say that with humor, however, their installers are very professional, leave the job site clean, call prior to arrival, and do beautiful work. I had in fact done a terrible job when I installed the original gutters and they had never worked right which is why I called Renco to come fix my problem.At this point I would like to say something about "cheaper".  Just because I think it's a good idea to always know the market for any product you're buying I had called around to some other gutter people. In every instance one of the first things out of their mouth was that they are cheaper. Because I know the value of quality that is not the best way to sell me something!  I am not looking for cheaper, I am looking for somebody who knows how to price the product and it does the job I can count on. When I get alternating bids I am really looking for what the market price is and then I look for the best provider within that market price range. Renco has never disappointed me.If you are looking for somebody who understands how to price a product properly, produce a job for the long-term that will give you the results you are actually hoping for, and are people you would actually like to talk to, call Renco. More...

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Fran T.

23 April 2018

Lars from Renco came out and did an estimate for us prior to purchasing the home (during the 10 day inspection period).  Once we closed, Lars had to come back to update the estimate for the HOA.  Lars also went on a hunting expedition to find a tile that matched ours since the company went out of business.  He found an exact match.  HOA approved the work and RENCO did a fantastic job for us.  They also did our sons roof (that is where we got the recommendation).  Highly recommend! More...

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John E.

19 April 2018

RENCO Roofing completed a major roofing project for our condominium association in five star fashion. They reroofed two flat roof buildings and sealed four other buildings, replacing over twenty skylights to code in the process. They submitted the lowest qualified bid and made sure the board understood it. They completed the work and left the site clean. They are responsive to our 30 owners addressing all issue quickly. For the past ten years they have honored their warranty responding quickly to calls. Having worked in the facilities maintenance world for many years I find it a pleasant experience to work with RENCO. They have proven to do quality work at a fair price, honor their word, and respond to issues quickly. More...

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Brent M.

2 April 2018

Brett Raisanen and his company are a STAND UP organization.  They fixed my roof and I have since referred them to several friends who all thanked me.  You won't find a better more caring and ethical roofing company.  They meet you beforehand to tell you what to expect and explain the process and the follow up afterwards to make CERTAIN you are happy.  TOP NOTCH More...

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Kevin Christopher Young

4 December 2017

waited years to get my CAAM, and now I am honored to have it. Great Organization.

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Gail G.

23 November 2017

Renco Roofing has done 2 jobs for me in the past and will start another job in a week. They are competitively priced, are efficient, courteous, and friendly.I have recommended Renco to other friends who have been equally impressed.... More...

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William Jensen

18 November 2017

I am a former employee with the company before I moved to Kentucky in 2013. They are a great company to work for as well nothing negative about them. I'm working for a much larger company in Cincinnati Ohio as a shift supervisor in a bank tower. Been with securitas a little over 5 years now. Working my way up towards my goal as a site manager. All the staff that remembers be I am doing well. More...

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Jorge Martinez

3 November 2017

I am a real estate agent in the valley and I work with a lot of contractors daily. The last roofer I was working with stood me up and we were close to a closing, I got recommended to Brett at RENCO roofing from a friend of mine and after explaining the issue to Brett he went out the very next day to fix the issue at no cost since he felt the job was to small to charge! I can tell that he cares a lot about costumer satisfaction and well now I have a new roofer for life. I will highly recommend Brett at RENCO roofing to anyone. More...

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L.J. Steven

24 October 2017

Great.. my sixth day. At my site we need a lock box or a safe for our site phones.. all n all I like the Co

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Jeff Sobieralski

25 September 2017

Fast response whenever I call! Excellent communication!

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Kerry Haynes

24 August 2017

The crew just finished my roof. What a great job. Awesome

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L B.

11 August 2017

Just finished up our appointment with Keith. He arrived on time as scheduled.  I found him very knowledgeable, honest and in comparison to the other quote we received from another roofing company - extremely reasonable.  If you have any roofing needs or issues, I would not hesitate to call Renco and ask for Keith! More...

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Brandon Olivas

30 July 2017

RENCO is one of the most professional companies I've ever had the pleasure of doing business with. Brett is the epitome of professionalism, he's quick, efficient, saw my military memorabilia and took the time to thank me for my service. For those looking for a company they can trust at a far better price than others that I quoted, please save yourself time and utilize RENCO. More...

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Sunil Ciszewski

30 July 2017

They did a good job putting in our foam roof at a fair price.

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Frank PJ Peake

16 July 2017

Top organization to bring professionalism and accountability to HOA Management in Arizona.

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Kirk M.

13 June 2017

We didn't end up using their services - my review is based on the bidding process.RENCO was very fast to respond to my bid request through Yelp. They set up an appointment, Keith called the day before to confirm, and he showed up on time. He was very honest about our needs and gave us a free bid.Turns out, we didn't need the work done as desperately as originally thought. In the future, when we need roofing work, RENCO will be the first call we make! More...

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Julie C.

31 May 2017

I am a property manager and deal with contractors all the time.  Keith with Renco Roofing is fantastic. Knowledgeable, honest, and quality driven.   They are easily my Go-to roofing vendor. More...

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Yabin L.

15 May 2017

We had a couple of concerns regarding the tiles on the roof. Keith came out and did an inspection, put few tiles back in place, found and fixed a broken tile, and DIDN"T CHARGE US ANYTHING! Definitely would use them again and recommend them to others. Thanks for a great experience! More...

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Vicki G.

26 April 2017

We were very pleased with the service and pricing at Renco! Everyone I talked to was so courteous and knowledgeable and did a great job! The work was done quickly and the guys cleaned up so nice after the job. I would definitely use them again in the future and recommend them to others. Nowadays, it's hard to find good service like this. More...

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Susan B.

19 April 2017

I called RENCO Roofing and scheduled an appointment for an estimate. The date was set I was told that Jari would be the person coming out for my estimate.   The day before Jari called to confirm the appointment (which was nice and really unexpected).  Jari was exactly on time and very professional, he gave me great advice and an education on roofing tile, underlayment, expected lifespan and options for me to consider when making my decision.  NICE GUY!  Jari you represent your company well. I will be calling RENCO Roofing again for my next project.  Hopefully they are all like Jari.  Thank you! More...

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K L.

10 April 2017

I called several roofing companies in February during the heavy rains here in the valley. I got quotes from a couple but Shane @ RENCO was the most responsive. His prices were on par with the rest of the quotes - not the cheapest and not the most expensive (not including Lyons Roofing was $4K more than the rest). I chose RENCO because he was the last one I met with and I was leaving for Europe for a month so I had to make a decision. They patched the roof to hold it until I returned from my trip and scheduled the full work when I returned. They did a great job and I'm very happy with the results. Thank you Shane! More...

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Barb S.

4 April 2017

Keith was our contact guy. Answered all our questions comparing a "fix-it" or "replace it" job. They called at 7:30 p.m. on a Thursday to ASK if they could come on Friday instead of the two-week later date we were set up for. A large crew finished total reroof on our steep, 2-story house in less than 2 days. We had great communication from the beginning whether by phone or emailing. Their pricing was middle of all the estimates we got but they had no small print compared to the "fine print', and non-covered things of the lower priced businesses. More...

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Bre B.

30 March 2017

I am so irritated with the unprofessional experience I am having with this company.  Brett came out to my scheduled estimate appt. and was friendly and great at explaining the process. He followed-up to see if I had any further questions. I decided to go with Renco b/c of the positive reviews and my experience up until that point.  I signed the contract and put down my $2,400 deposit. After 2 days of no one calling me to discuss when we were setting up a date to complete the roof, I decided to email them. After 2 more days of no response from the email, I decided to call them to see what was going on as I started to feel nervous I was being taken advantage of. Someone called me back, I explained my worry and stated I knew they were busy and that's fine; but I would just like to be kept in the loop.  I don't mind if it's 2 weeks until my roof is done as long as an appt. is set. Also, someone was supposed to come out to give me samples so I could pick a shingle color, but that hasn't happened either.  I was told someone would call me by Wed (which is 7 days after they took my $2,400 deposit) to discuss and set up a date.  No one contacted me on Wednesday. I should not have to continue to f/u with a company that has already cleared a deposit I've given them. If I had not signed a contract that stated I would lose the deposit if I backed out; I would definitely have taken my business elsewhere by now.Update:The day after I posted my complaint, I was contacted by several members from the Renco team to apologize for not communicating effectively with me. Communication improved 150% and they scheduled a date/time to complete my roofing and spray foaming. They came as scheduled that day, and had a large team to complete the job in a timely manner. They cleaned up appropriately, and my only complaint was that 3 plants in my flower bed were stomped on and destroyed during their process. That was a little frustrating, only because this was the first year I've finally been able to get my plant looking good and thriving. Other than that, Renco did great and I've already had several neighbors complimenting the roof and asking who did it. More...

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Cindy F.

24 March 2017

Brett is an honest guy who knows his stuff.  I have a small house.  One man did all the work.  It's a work of art.  I am so pleased.  I changed the roof color and removed the tile caps.  What a difference those suggestions make.  Highly recommend. More...

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Iris B.

24 March 2017

Very professional company.    They showed up on time, Lars checked my roof and was very informative and not pushy.    I decided to have my shingle roof sealed.   I was contacted the following week by their supervisor and advised of my work date.   Everything was completed within 2 days and I was very pleased with their entire team.   I will definitely use them again when I have to put new shingles on my roof.  Great company.    Thanks Renco! More...

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Tyler Wilkerson

5 March 2017

Started the beginning of the year and no regrets. Wouldn't trade this company for another.

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John S.

24 February 2017

I would recommend Renco for roofing work. Their employees are highly professional and their work is very good quality.I needed my rotten fascia replaced which required some repairs to the flat roof which is foam with a a polyurethane coating.  I got estimates from several companies but Renco was one of the two that could do both the fascia and roofing work. I think Renco is mostly a family companies with many of the employees being related.  I first met with Keith for a proposal, but he was the best to help coordinate the different phase of the work, and help address and resolve any problems, which because of the weather were a few.  I particularly was impressed with the work on the fascia.  He was such a hard worker and the quality of his work was excellent. Then the roofers followed with the repair of the flat roof which required foaming and repairs to the coating where it was damaged by the fascia removal and replacement.  After all that, Renco recoated the roof to finish the project. There were a few problems because of the raining weather, but Renco always quickly responded to my calls and emails and promptly addressed the issues.Again, Renco is very professional and their work is very good quality. I will use them again in the future if I need any future work on my roof. More...

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Jenna B.

16 February 2017

Renco did our roof several years ago. The crew was polite and cleaned up after themselves every day. To this day, there have been no issues and the roof still looks great!

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Scott S.

11 February 2017

Professionalism at its Best!! so pleased from start to finish and a final follow up! Lars was so informative,honest and helpful, friendly~What a great team you all have there at Renco! All work was explained, mapped out and thoroughly explained in regards to our options. We were very blessed to have such professionalism perform such an awesome service! Also, bonus... 10 year warranty! yes!! Great companies and service still exist~  Thanks Renco~~ Blessings~ Have a great year~ More...

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kenneth v.

10 February 2017

While inspecting my roof for a quote, the appraiser fixed a couple of broken tiles for free. WOW He said that of we decided to wait on the new roof, at least your tiles were now OK.. The quote was very competitive., We went with Renco. Our New roof is about 5-5 weeks away. More...

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Bruce R. Kane

20 January 2017

VSS is a great place to work love it all they treat you like family. I have been there for over 4 years and for many more to come.

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Rebecca D.

6 January 2017

Should have written this a few months ago but very happy with the service Renco provided to my company. I met with several contractors for estimates for a new metal roof for the building. Out of five contractors, Lon at Renco was by far the most responsive, service oriented, and customer focused. Our business owner was able to negotiate a great price with Renco and Lon was very patient, taking the time to work out all the details and thoroughly explain the plans. The finished product looks great and the best part is we had some metal left over and Renco was nice enough to help us create a little backyard table out of it. Way to go the extra mile for the customer. Highly recommended. More...

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Tony K.

5 January 2017

Amazing service. Keith was great to deal with and it never felt like he was trying to get a sell. I tried to pay the guy, but he refused. I have an odd leak in my roof and he has come out multiple times to inspect and patch my roof. This all came about when I was quoting out a job and Renco was up. I was blown away that out of 6 of Yelp's top roofing companies, Keith at Renco was the only one that wasn't selling, was actually helpful and attempted to do an easy fix, free of charge; TWICE! Others that came over wanted $250 for roof maintenance and spent more time finding what else was wrong with my roof so that he could bump the quote up. I had a small leak and these other companies were telling me that I need a new complete roof, Keith put that to bed. Rest assured when I do need a new roof, I will be calling Keith at Renco. Thanks for the honest service. You got yourself a lifetime customer. More...

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Susan S.

17 November 2016

Several months ago I hired Renco Roofing to  install a new roof.  Shannon came out and explained the process.  He was professional and was able to explain the process to me.The men came on the day appointed and appeared to work hard in order to complete my work in a timely fashion.  My only complaint was about the trash being left, as well as.  roofing material left on the property.  MY issue was addressed within the hour and Aaron came out to clean the areas in question.  He spent two hours cleaning the back and looking for any roofing materials in my back yard.  It was completed to my satisfaction.  I enjoyed working with this team and would recommend them highly More...

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Shelly C.

26 September 2016

These guys are the best in the valley.  We had some broken roof tiles and a few other roof problems when we sold our home and they came out quickly to fix them and were very reasonably priced.  They were easy to be reached and very professional documenting all their work and the charges.  I highly recommend them. More...

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Kathy Stuart

30 July 2016

Fast & Easy to get my repairs done.Gentlemen working, professional and friendly, respectable and timely.These guys are great, they are local, and did everything we asked and then some. Even the clean up!!!

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Valerie E.

7 June 2016

I needed to repair a chimney flashing on my roof as a result of a home buyers inspection.  Renco was the only company who replied to my request for a quote here on Yelp, and were able to send someone out the next day.  Keith spent a few minutes looking at the issue and promptly told me it could be done much more cheaply by a handyman or even ourselves with a $20 part.  Considering his minimum to do the work would be $500, this was huge! He didn't have to tell me that- so I am grateful for his honesty.  I am moving out of state, but will definitely recommend Renco for major roof repairs or installation to you and to my friends. More...

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Monique M.

26 May 2016

Lars, the Renco Representative, did a good job explaining what needed to be done and the basis for our estimate to re-roof our porch. They called us when their crew needed to come a couple of hours late on our scheduled day and provided a detailed explanation for the delay. The roofing crew quickly and efficiently went to work when they arrived. We are very satisfied with their service. More...

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Shea C.

24 April 2016

Renco Roofing exceeded ALL expectations regarding their GREAT approach to customer service in completing the roofing job at my home. The first point-of-contact from the company (Lars) provided a comprehensive overview of the necessary items needed to complete the scope of the project. He outlined the steps in the process that the company would follow and answered all of my questions. Please note that they are a terrific group of professionals committed to doing a thorough job for the consumer. As a small (minor) note of observation, I encountered a miscommunication glitch concerning the project scheduling (specific working days) for the roofing team. Other than that, the roofing team was terrific throughout the roofing process (finished my job in under 10 days) and the project manager (Aaron) came by on the last day to review everything, as well as to finish all of the requested final details. We have not had a big monsoon rain yet, thus, I am unable to address that type of follow-up in this review. However, Aaron did assure me that they would follow-up promptly to address any problems regarding warranty requests. As a final note, besides offering wonderful customer service, Renco also offers a fantastic workmanship warranty. They stand behind their product and have a caring approach to their business interaction with the customer. I appreciate that style of doing business and definitely recommend them as an excellent company to utilize for roofing services. More...

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Sandy H.

19 April 2016

I hired Renco after reading the reviews on Yelp.  I got 3 quotes, 1 was very high and Renco and other were very comparable. Work was scheduled 4 weeks out.  On the day scheduled, they did not show up. I had to call to find out where they were.  They apologized and showed up the next day for my repairs.  The roof looks good, but there was damage to my house trim.  When I mentioned this, they sent Aaron out that day.  He volunteered to fix if we had the paint.  We purchased paint, he came back out and made it look like new.  Overall quality work, fair price and great customer service.  Only hiccup was not contacting me when they did not show up.  I hired another roofer and had a similar problem no communication when they do not show up.  So perhaps industry standard?  I would definitely use them again and recommend them! More...

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Ashleigh K.

18 April 2016

I could type wonderful things about RENCO roofing all day long. I'm truly blown away by my experience and I have recommended them to my neighbor (who was super jealous of my gorgeous new roof) and my best friend who needed a patio roof fixed up. First, I was super impressed by Lars and his awesome customer service. He squeezed me in last minute- BRIGHT AND EARLY on a Saturday right before he had a big expo to go to. I really appreciated it! Then, a few weeks later it was time for the work to begin. Unfortunately, the weather did not permit for a couple of days, so we had to postpone temporarily, but I was kept in the loop every step of the way. The pricing was great, their professional input was outstanding, their timeliness was perfect, the work was awesome, the communication was the best out of all of the work I had done at my place (which was a lot) and I couldn't be happier. Please do yourself a favor and pick RENCO! More...

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Sharon C Wells

18 January 2016

Love me some VSS Security my boss Josh is awesome my supervisor Liz is great what a great company loving South bend Indiana so glad with this job..tooo happy.. Go VSS. Mz Wells

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Chell Chell

7 December 2015

I worked for Josh G. out of the South Bend, IN office. Sure there were a few times our checks were late but Josh always did everything he could possibly do to get them to us ASAP. I have left the company but through no fault of the company. I would return in a heartbeat if the need arises. Until then great job Josh. More...

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Mike K.

8 September 2015

Renco was one of three roofing companies I called to get an estimate for replacing my roof on my AZ property.  Renco was the only company that called me back the same day and scheduled a time the following day.  From the original estimate, through the final inspection, I am extremely pleased with Renco Roofing.  They delivered quality and kept me posted on all phases of the job.  I was also pleased that Renco provided a fair and competitive bid.  Renco Roofing is my go-to company for all roofing needs going forward. More...

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Bill CarGuy

30 July 2015

It's been a rough couple of years, so when my shop's roof began to leak I wasn't happy. Fortunately I called RENCO as a second estimate. They came in for less money, were prompt, professional and pleasant. They even worked around my solar company to repair my roof BEFORE the monsoon hit. We have already referred them to others. 5 stars! More...

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Julia Powers

30 July 2015

The quality of the work was good.

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Angie Guerra

30 July 2015

Renco was great to work with, fast, courteous and worked great with my other vendors. I would highly recommend them to any other consumer!

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Zachary Grayson

27 July 2015

This years Super Hero Trade Show was very well organized and structured. Me and my colleagues at Gothic Grounds Management had a great time getting into character as the Avengers and talking with tons of fun and interesting people. We are looking forward to next year! More...

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Kelly P.

8 July 2015

ABSOLUTELY OUTSTANDING CUSTOMER SERVICE!!!!I called Renco on Monday and I they scheduled an appt for us in TWO DAYS!!! We have potential buyers for our home and will be negotiating the necessary repairs for our roof, which were found during the inspection. The inspector found small areas on the roof where it looked like a wood pecker pecked small holes in our foam roof. My husband and I wanted a roofing company that is licensed,  bonded and insured and Renco Roofing had met all our criterias for that.  They also have great reviews online. I also liked that they are an established family owned business.Keith from Remco came out at 10:30 am  prompt and as scheduled. He is very professional and represents the company well. He showed me his Renco Business Card after introducing himself.Keith got to work immediately and went up on the roof. He was up there almost an hour and than when he was finished, we discussed his findings.He stated he walked the whole roof and REPAIRED the wood pecker holes for free!!!!! He said they were really tiny and not that many. Also, there were two small areas that needed patchingnear a scuffer and near the airconditioner. Keith patched those as well!!!!He knew the situation my husband and I are in, regarding our home.  He stated that he was coming to give us a free estimate and figured that once he was up on the roof and saw the minor repairs needed, he would just repair the areas for us!!!!Keith also took pictures and sent them to me along with an informal report via an email- at no charge. He asked if I needed a formal report in the email he first sent me.  I told him I did and he stated he would get it out tonight.He worked all day and Keith went out of his way for us.He has the good old Midwestern values that you just dont see very often in business people.I asked for his business cards and will pass them out to family and friends. I HIGHLY RECOMMEND KEITH AND RENCO ROOFERS!!!!Thanks Keith!!!!!!!! More...

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Terra M.

12 June 2015

Absolutely go with Renco.  I have referred other friends to go with them as well.  From beginning to end, by the time I had contacted them and had my roof repaired the turnaround time was 2 weeks.  They had the best price from the bids I receive.  They also sent out a QA person who was different than the worker.  He found a small area that needed to be re-worked and that was done in a day.  I appreciate the honesty and knowledfe of this oversight sooner as I would never had known til the next rainstorm.Definitely choose them. More...

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Fernando S.

21 February 2015

Great company to work for they provide contracts all over az and the staff is always friendly and helpful. I love my job with them and I'm planing to stay with them for a long time.

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Pam S.

12 February 2015

We would totally recommend Renco. They showed up on the day agreed upon and finished most of the work in 2 days with final clean-up on the third morning.  We had two separate agreements; one for the flat roof which included tremoving the existing roofing, insulating and replacing 3 skyights and a separate agreement to remove the existing tiles, clean and restore and then replace the existing tlles to the roof.  All work was done in a professional and experienced manner and to specification.  By noon of the third day, we had a new roof with no trace that workers had even been on site.  Great job! More...

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Bob P.

26 January 2015

They promised the work would be done in 10 and it took longer.  The quality of the work was good and they did make up for the lateness.

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Glenn Guterman

7 January 2015

I would trust them with the safety of my family any day.

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Loretta R.

9 December 2014

The inspector for my condo clearly missed a huge crack in the roof.  As a result I had a flood in one room and needed help fast.  I needed to get 3 estimates for insurance purposes.  One was so high I would have had to sign up for a payment plan for a few years just to pay it off!  Also, all of them had 3 week wait times since we were in monsoon season.  The sales rep for Renco told me what I needed to have done now and what I could hold off on and repair down the road.  Their price was not only the lowest, it was more realistic for the scope of work that needed to be done.  Because I chose them that same day, the rep came back that same afternoon and sealed the major crack so that I would be protected in the event it rained before they could do the whole job.  They were able to schedule me within the week.and I didn't have to be home for them.  The workers were clean and efficient.  Moreover, the rep provided me with pictures and language that helped me get money back from the inspection company and the home warranty company!  They were honest, reliable and reasonable...what more could you ask for! More...

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Richard G.

4 December 2014

Renco showed up on time and gave me a bid that was 22% lower than the next two competitors.  They started the work on time and finished that day.  Everything looks fine to me and they did a little extra caulking around two scuppers (on a different part of the house) that I requested at the last moment...no extra charge.  I would definitely recommend them. More...

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Carmen V.

15 November 2014

From the beginning of working with Renco we had a good experience, starting with emails, setting up appointments, to getting the job done.  We appreciate their customer service and their professionalism.  Their pricing was definitely at fair price.  We thank you for helping us with our needs.  Yes I would recommend Renco Roofing. More...

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Mitch B.

12 November 2014

Renco saved me money on my Scottsdale home.  including their 10 year warranty, but the best part was, the patches that I was doing were redone, and the storms we had in Scottsdale did not penetrate the new roof section.  when I say saved money, they did not try to over do it, they did just what was needed to fix the section, and no more.  what could have been overblown by a competitor, RENCO did the right amount, for a fair price, and the fix works! More...

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droeaz

30 July 2014

I've contracted with RENCO for over ten years and have been extremely pleased with their professionalism, quality of work, responsiveness, caring attitudes and hometown presence. Quite the family run business! They've just completed a tile replacement for us...and we're absolutely pleased.Roof recoating for the flat portion of my roof is coming due in about two years...and there's very little question in my mind that RENCO will place the bid that earns them the job. They've been around a long time and are extrmely trustworthy. Highly recommended. More...

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dinnerwdad PSHobaica

30 July 2014

I have worked with Shannon and his team at Renco Roofing for many years. They are always a pleasure to work with and get the job done. Their customer service is outstanding. They always provide quality work at a very reasonable price. I would recommend Renco to anyone in need of roofing assistance!!!!Mike Hobaica More...

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Joan Davidson

30 July 2014

Renco did our total roof (removed all old foam and coatings) in 2012 after we had hail damage ... their team did a great job ... no mess from removing old roof and the new 10 year roof is great. The family is dedicated to good prompt service and give us routine inspections annually to see that everything is holding up to expectations.Would highly recommend doing business with this company ... Joan Davidson, Chairman of Las Casitas - Sun City. We have 3 buildings and 24 units in our association. More...

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Brock Marjanen

7 March 2014

Good stuff

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Kristopher Keim

30 July 2013

Good Morning,I have worked with and known the families who own Renco for over 4 years now. I have always heard rave reviews of their work on various roofs and have referred them to all of my friends and family in the need of a roof. Well, it was finally our turn. We had a pretty bad leak on the roof, which was discovered during a monsoon storm. I called Brett with Renco and asked for him to come over and look at our problem. He was over to our house that same afternoon I called him. Never at any point was he trying to force us to replace the entire roof. In fact, he gave us an option to just fix that certain problem area, which was about half the price of a new roof. Well, the roof was over 20 years old.....so we figured we better do the whole roof. They quoted us a competitive price that we were comfortable with.Brett and Brady told us the exact morning they would show up and an approximate time. We were very happy to see their guys show up ON TIME and immediately start working, even in the 105+ temp. They were very polite and always picking up debri that had fallen off while doing the tear off. They tested EVERY piece of ply wood on my roof for bad pieces, I mean EVERY piece. All I heard for most of two whole days was hammering on the ply wood. Thankfully they checked EVERY piece because we did have several rotten pieces that needed replacing.Our roof is now complete and looks FABULOUS!! We are very happy with the work that Renco performed. We have recommended them to all of our neighbors who comment on the roof. If we ever need any roof work done on my home or any of my rental properties, they will be the one and only person I call. In fact, do you travel to New Mexico for work? I need a new roof on a house over there. Thank you again for a job well done,Andrea Schmidt and Kris Keim More...

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marybuckaloo

21 July 2013

I had Renco,llc do my entire tile and flat roof. The price was fair, they completed the roof quickly, cleaned up better than my landscaper:). I would highly recommend them to anyone. Thank you Renco. More...

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Russell G.

9 July 2013

Renco recently replace the roof of our Scottsdale home.  They had 6 men start and finish in 2 days.  They were timely, profession, thorough, efficient, and cleaned up beautifully afterwards.  We had questions/concerns, and they addressed them to our satisfaction immediately  The roof looks great and is expected to last 30 years.  We highly recommend them! More...

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Erin H.

21 March 2013

I love RenCo LLC. Their office staff is organized so they can get quotes done really fast.  Brett is super personable and gives you a great trustworthy feeling. I refer RenCo to my clients because they tell it like it is... 5 stars for fast, honest and friendly service. More...

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Timothy L.

23 May 2012

We contracted with RenCo for our roof repair to repair a leak.  We received a very fair est.  and decided to hire RenCo.  The next day they called to schedule a time witch turned out to be a matter of just a few days.  Their repair man Shawn Simonson was on time on the scheduled date and the repairs made promptly.  A family owned company who takes pride in there work and guarantees not only there work but your satisfaction.  Great company! More...