A great experience so far, haven't run into any of the problems mentioned here aside from leaving messages and not getting called back, but I also understand that it's busy at times and I don't expect to be catered to my every need. Great staff, good feedback and my doctor is really receptive and open to me. You can't ask for much more than that. Never had a cancelled appointment, though one time I had to cancel due to work and they worked with me quickly and even waived the fee. More...
Wonderful! The only issue is that the scheduling staff doesn't call back within the time frame they say they will.
Dr. Cabisudo has been my Doctor for many year, and does an outstanding job. He is very compassionate and understanding to my particular needs. He is very prompt in his service and always willing to listen. He is by far the best Psychiatrist I have had. More...
Dr Cabisuto is excellent at what he does. He strives to help his patients and works with them.He actually listens and offers options.
Dr. Cabisudo is an amazing professional who is brilliant and extremely effective in diagnosing and caring for his patients. His expertise in the field has been demonstrated in all cases referred and personally there is no other doctor or group of professionals to compare to. Vitality Psychiatry is a part of the Hudson Valley community, which an empathetic facility... placing patient's needs first. Thank you for your services! More...
Our family is very pleased with Dr. Cabisudo. He takes his time and is very careful and thoughtful in his approach to treatment. We trust him.
My experience at Vitality was nice and calm i am a new patient i got there late 40 min .dew to traffic i was greated nicely and they found a way to fit me in that was a first for me. And the dr, Dr Bob is very good and very thorough. It was a very good experience if your looking for a office for yourself or someone else this is the place to go also the ladies at the front desk were very professional and welcoming looking forward to my next visit. More...
It was truly a pleasure to meet Dr Calbusidp. He’s very kind and knows how to reach children
Great Place to get help!!!
Absolutely love This place, I have been a patient of Dr. Cabisudo for many years. He would do anything for his patients. The staff and all the other physicians are wonderful as well. More...
For this type of treatment, tele-medicine was completely satisfying. The doctor and I were able to 'connect' on a deep level with no distractions and a little extra personal space.
Samantha and Robert are excellent
Michael Daniel McCarville
So far so good. A great treatment facility.
Alwasy treated with treated with respect. I feel I am care for very well
I am having a lot of difficulty with my illness and dealing with life. The staff Doctors, and therapist are very helpful. They have been patient with me and are helping me greatly with my illness . If something doesn't seem like its working all work together to find the right mix to make me feel better. I am getting better but they help me to understand that it takes time. More...
Go above and beyond to be helpful and find solutions. Curtis and Dr.Cabisudo are the best!!!!!!!!
The staff is super friendly. Overall great , always listening to my concerns regarding my son medical attention and needs. Taking the time to explain everything . Very knowledgeable . More...
Everyone I come in contact with have been very kind. I always leave feeling renewed and alive
Dr. C., is a good listener. He advises meds., pertaining to your needs fairly, and if they don’t work he works to find what is right for you. Thank you Doc C.
My only complaint is sometimes there’s quite a wait because my appointment is scheduled with one person and then we wind up seeing someone else. And no one ever seems to answer the phone. But I like the fact that you can remotely do a visit from your phone. Like a FaceTime call. More...
The attention I receive from the specialists is excellent. The scheduling of appointments has caused repeated problems for me. Twice I was scheduled for 2 appointments on same dates. It took time out of my day and I feel I was treated rudely. More...
I use this office for med management. I have always found the staff extremely accommodating when it comes to flexibility of appointments and even managing to time my spouses appointments and my own so we can both be seen the same day to save us extra drives ( we live an hour away) my provider was very kind, articulate and willing to allow me a say in my own care. As well as always welcoming questions and hearing my concerns. I didn’t find the receptionists rude. And felt they were quite friendly. Occasionally I’ve seen/heard clients be rude or frustrated on the phone or in the waiting room and from my perception the receptionists are quite simply capable of being assertive. The only negative comment I have is the layout of the waiting room. Sound carries to easily and doesn’t allow a private work area for the employees to do their job and maintain everyone’s privacy. Idk maybe a radio in the patient waiting area would suffice? Lastly I will say when I first arrived at this office I had been unable to find a provider for months and was already 6 weeks without meds. After explaining that I couldn’t wait a month for meds without the risk of further deterioration of my mental health they were happy to make time for me that day. I’m pretty sure my provider skipped his lunch break just to see me. More...
Erin Tormey Eisenbach
4 stars are attributed to the wonderful care I have been receiving from Dr. Joe Ali. I've since learned he has left Vitality and I have not met with a replacement Doctor yet. As far as calling the office for just about anything most receptionists there do not ever seem to be on the same page. They lack knowledge in simple questions asked and it bothers me because my health is at risk if they can't have better control of the front office. More...
Always treated with respect and dignity and respect.
Love this place! Very helpful
I started here in April and I have had nothing but excellent experiences. Every doctor and therapist I have seen here has been caring, compassionate, friendly, and helpful. The reception staff is lovely and caring as well. I was very nervous to start seeking help for my anxiety, but all of that has been eased with the care of the people in this practice. More...
Everyone there are very friendly
They are so friendly and make you feel like you’re talking to your best friend. They listen to me and don’t have their faces in a computer. It’s eye to eye contact. I recommend who needs to talk to someone,, here is your answer. Sheila More...
Everyone was personable and professional. Therapist was empathetic and knowledgeable.
I have been to many Doctors over quite a period of time. I have never met a more professional, caring and concerned Doctor as Dr. Cabisudo. Anyone who gives a negative review, has apparently never met Dr. Cabisudo or his staff. I highly recommend Vitality, if you are looking for an experience you will be very pleased with. More...
Have been going to Vitality for years. Overall very accommodating, occasional last-minute cancellations by them. Waiting room times can be kinda long.
My experience with this practice has been nothing but positive. The doctors and therapists at this group truly seem to care about your well-being. I would, and have, recommended this practice to others Who have also had positive experiences with them. More...
I absolutely love Dr C is is awesome and very understanding to my daughters needs. He is polite and respectful. The staff is super friendly and extremely helpful and understanding. The office is warm and inviting. However,. I didn't give the 5 stars because reaching the staff or getting calls back. is like waiting on the cable guy, you need to be home all day. Communication is.of very poor quality. There is always room for improvement. More...
Today I met with Sam and I had a wonderful experience! She is absolutely awesome and I look forward to my next appointment with her. Thank you great staff wonderful service More...
Dr. Cabisudo is extremely helpful and makes himself available at all times
Been coming here for 4 years now and never had any problems!
most comfortable, respectful, clean, professional facility i have ever been in. Dr. Cabisudo is a great man for creating this safe place for us who need special help and attention.
I cannot comment on the psychologists at the practice - BUT, as far as the psychiatrist, Dr. Cabisudo, he’s been a life saver for my son. He works with him and with us to understand my sons struggles. We’ve NEVER experienced a problem with payment over the last 5 years. We have had issues in the past with office personnel but those issues were rectified once pointed out & never happened again. More...
My experiences have been very positive. Staff that is considerate and accommodating to patients needs. Physicians and nurses that are caring and compassionate. Understanding of planned vacations and life events. Also understanding that situations and events that lead patients to seek care are complex and ever evolving. Excellent, patient centered care with dignity and respect. More...
Vitality Pysicians, is a great group of caring individuals that work as a team to respond to allpatient needs and concerns. They have gone out if they’re way on several occasions to help with a complex situation. Highly recommend. More...
I've been with vitality for about 5 years now. Albany, Clifton Park and New Windsor. The staff have always been very friendly and the doctors have never given up on me. Highly recommend.
DO NOT BELIEVE THE BAD REVIEWS. The Dr only sees a specific number of patients, so he can give them proper attention. Also has counselors \ phycologists, who are highly educated and qualified. I was seeing the counselor and dr in the same 1 hr. Visit. They were Highly in tuned with my concerns. The Dr. assisted me in finding other resources and provided me with referrals. When i moved to Orlando he helped me with the transition. One of the best practices, Drs, staff and location in Orange County \ Hudson Valley. This review is from real life experiences and my REAL issues They addressed my problems with respect and dignity. Have respect cause vitality physicians group practice will not respond cause they protect medical privacy, so dont listen to the next bad review because its not true. I had issues and they SAVED MY LIFE, really real. Haggai Shimoni. God bless this life saving practice and staff. More...
All the staff are very accommodating & professional. Would highly recommend .
Very easy to deal with!
Friendly staff, professional and caring doctors and therapists. Folks here do everything they can to accommodate patients' schedules and needs. Their operation includes electronic records, receipts, and reminders which makes visits here very convenient. Vitality is also environment friendly - working to reduce paper use, waste, and energy use - which is always a nice touch. More...