Vision Construction Cambridge Ltd

AVOID THIS COMPANEY! UNFAIR CONTRACT, DEMANDING UPFRONT PAYMENTS, DELAYED AND SUBSTANDARD WORK, DECEITFUL MD

Please AVOID this company! I fell into their “trap” unfortunately. It all started well with the Managing Director of Vision group Cambridge promises quality of work, good communication, and excellent customer service etc. after tender for the job. On the same day, the Managing Director kept following up with possible dates to start the works if we would pay the deposit and sign the contract. I paid the deposit of 15% (fifteen time above the standard construction contract deposit) and signed the contract of 6 months to secure a specific date. The week before the works were supposed to start, the Managing Director and his team came onsite for a pre-project meeting, promised to produce a program of works to be available online via BuiderTrend and followed by photos and videos of any works been done, I was impressed. On the day of starting, there is no phone call, no email, no workers, no program of works, no access to the website, nothing had happened, same for the second day, the third… the whole week. I called and emailed, I was told that due to unavailable skips, the staring date had to be changed and delayed … great start!
It all went downhill from there. There was a complete lack of progress and commitment in works, no planning, no communication, ignored all concerns raised by myself, the architect and the building inspector, but aggressively demanding payments by intimidation and harassment. The project manager rarely onsite and the workers are in experienced or only apprentice level, anything done either wrong or substandard. After 6 months at the end of contract, TPO trees are not protected, site without secure fencing, rubbish all piled up in the front garden, under grand drainage pipes are mobile, block and beams were without DPC, floor level is not the same to the existing house, existing fixture and fittings were disposed without agreement, material and design changed without agreement, extra payments were demanded while subcontractor had reduced price, subcontractors were unpaid…
Despite invest several hours each day of my own time, plus employ a project supervisor, after paying 50% the total project value, only the foundation has passed building inspection. When asked the company to rectify the work failed building inspection, they abandoned my project and disappeared.
This company does not have the ability, capacity and integrity to do any construction work, 3 of their customers in the neighbourhood are experiencing similar nightmares, and my surveyor already delt 4 similar cases with this company, the managing director is a serial scammer and pathological liar. More...