Village Heating
Elstree, Hertfordshire
(24)
Elstree, Hertfordshire
(24)
24 customer reviews
Denis Crowe
An excellent service from Matthew who was cool and calm and found the issue immediately with the valve in the cistern. He had to buy a new unit, which necessitated a visit to a plumber's merchant just off the A40. On his return he was able to fit the new unit and all was well. I would highly recommend Matthew to any future customers. Many thanks for such an efficient turn around. More...
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Catrien Harris
Village Heating did a large job at our house, replacing 16 radiators, replacing a low loss header for the boiler, electrolytic scale reducers, zoning, etc. The engineers who came are very capable and knowledgeable. Highly recommend! More...
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Anthony Sykes
I spoke to VHL on last Thursday to get a toilet replaced and they were able to give me a visit this Monday customer contact was excellent, the engineer phoned to keep me advised of his arrival and the work was very professional and completed within the time quoted. This is a 1st. class company and I give it 5 stars. Anthony Sykes More...
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Sandra Cook
I can't thank Village Heating enough for coming to our rescue and connecting our immersion heater after we'd been without hot water for nearly three weeks. I wish I'd contacted them earlier because we didn't have to wait long for them and the job was done efficiently and without fuss after we'd been told by other companies that it was a much more complicated job and we'd have to wait weeks! I would have no hesitation in recommending them very highly. More...
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Jaden Warnel
*Please read*In the last few months of my home needing the right attention, we have been visited by many gas engineers and surveyors but none of them have given our home the answer that we have needed. However we have recently been visited by a surveyor called Matthew. He has been the most helpful employees from VHL Harrow. We are hoping to have more people with his enthusiasm for work again! More...
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IRS
Great customer service! Called and they were out a few hours later plus I was kept up to date on their timings. Great value indeed and I will be using them again! Well done.
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Dave Morris
I rang VHL at 11am this morning and they had an engineer round to me by 2pm.
Kirk came round and did a brilliant job, was super professional, really knowledgeable, very efficient and a very friendly guy.
Went over and above what I expected. Definitely recommend using these guys.
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Sridhar Athreya
I appointed Village Heating to replace my boiler. They assessed what was the right boiler, did not charge extra and fitted everything on time without any hassle. The engineers are experienced and recommend only what is right for you. More...
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Mai Ito
My boiler stopped working and called Village Heating. An engineer came on the same day. Although the actual work was very simple (topping up the pressure) and was done within minutes, the engineer stayed for another half an hour showing me how I can better use all the functions on my boiler, which I thought went beyond the service. Pleasant and reliable service received, will use again! More...
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Martin Kersh
Superb service. Very polite and efficient when making the booking. Was kept informed of exact time of engineer's arrival. Engineer was very knowledgeable, determined to fix the problem as quickly as possible . Explained the problem in very easy to understand terms. Very polite and friendly and a credit to his company. I'm very impressed and will have no hesitation in recommending Village Heating. More...
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Bill Bryant
I had a problem with my boiler that was not corrected after the initial diagnosis, repair and part replacement. So obviously I wasn't very happy at that stage as I had paid for 2 hours of labour as well as the new part and still had no hot water. However, they agreed a third visit for the cost of the required new parts only. The hot water is fine now and the 3 different engineers I saw were all friendly and gave me some useful advice. More...
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Jayne Davis
A few ups and downs with the work but generally vey good service and the engineers, Sam and Chris, were both great guys to work with. They were very courteous and thorough in the work they did. I felt comfortable around them. Good job guys! More...
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Simon Swanston
Discovered a crack in the toilet one evening and contacted local plumbers for help. VHL was the only company to respond and did so within 10 minutes.
They arranged to come the next day to quote and replaced the toilet at the same time.
Dean and Matt were very professional, provided a reasonable quote for the work, sourced a replacement toilet and fitted it all within 3 hours. Would recommend this company and would use them again. Thank you for a job well done.
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A Jacob
Prompt and courteous service by Paul at VHL to fix my boiler today. He fixed the problem quickly, checked that all radiators were working and tidied up before he left. I would recommend this company and would definitely use again. Thank you- I’m nice and warm now! More...
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Mark Lyell
VHL provided an extremely prompt and efficient service. No other company I called was able to do same day job. The electrician Sam was friendly and helpful and gave some useful advice. A perfect job !
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Lisa Wong
Good experience with this company. Dennis came to give a quote for repairs of our underfloor heating. He was courteous, efficient and friendly. He was also attentive and went the extra mile to ensure we were happy with the service. Would recommend! Thank you Dennis! More...
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Keren Nettmann
Tyrese was very friendly, professional and punctual. He delivered what he promised and plus he went the extra mile and painted without even charging. I will definitely recommend him to all my friends and colleagues. What a pleasure to find workmanship of this calibre. Keep up the excellent work and good attitude! More...
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Lynn Saliba
A very good experience from the initial contact via chat to the work itself. Everyone was helpful, VHL kept me informed at every stage and the engineer was so tidy and cleaned up after all pieces of work. I had a new kitchen sink + kitchen and bathroom taps installed. All nice quality and NO LEAKS!! Thank you VHL. More...
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Chloe Louise
I had an emergency leak that occurred during the night, and the member of staff on the phone was very helpful. I had an engineer arrive shortly after who managed to contain the leak until the morning. Very happy with the service, will definitely use again. More...
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Rupert Bevan
We have been very impressed with the customer service from VHL thus far. They came out to repair our office boiler and advised us that they will need to replace a part. Throughout the process we were kept informed, they were on time and everything seemed to be seamless. A far cry from the usual stereotypical boiler repair services. We would certainly use again and recommend. Well done. More...
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daniela velkov
After having some issues with previous engineer we were really happy with the work carried out by Tyrese.
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Peter Tomkins
After the initial booked service took place, an unknown fault was diagnosed which required further work and considerable expense.
However, eventually, the fault was tracked down and then it was pertinent to go the whole way and do a strip down rebuild.
The service and rebuild was carried out very professionally, ( myself bring a retired Gas safe engineer), and with the minimum of disruption. My only concern, which is nothing to do with VHL, is the massively high prices of spare parts which tend to push people into going for new boilers rather than repair.
My only criticism would be, that I had to push the office department to get the relevant paperwork sent to me to make the initial decision, and then had to follow up to get the payment receipts sent. The actual engineer was excellent and understood our initial concerns and offered good advice to help make the final decision.
I can sincerely recommend VHL as an excellent professional company for boiler and heating requirements.
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Tajinder Virdi
VHL really help me out as I had problems with my boiler as the hot water and heating wasn't working they check the boiler and they went through all checks and eventually they told me the motor valves were faulty and once they replaced them and it was working again. Great service and great help. Thank you. More...
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Nastasa Corina
I am very happy with the service. I needed my boiler fixed. The lady over the phone was very nice and professional. The guy who came to fix the boiler arrived in one hour , so very pleased and he fixed the boiler in 15minutes. The price was £100+VAT but they offered me a discount £75+VAT and was very cleared explained. More...
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