Vibrant Energy Matters

As previously written a negative review, which still stands. This company is in my opinion useless. I would Not recommend. I have spoken to many of their employees, the only one who to me deserves recognition is Jody Griffiths. As also previously stated I am still awaiting my refund of lost food due to the negligence of one of their electricians. This has been going on for almost 2 weeks. I hope Dan Kittow the managing director is also taking this on board. I have been ignored for over a week, no one calls back or responds. How can this company still be running with such an appalling service??? I need action taken ASAP. Which I have explained to Michelle Tobia, who also assured me that I will get refunded, but I am still awaiting. No doubt a bad review will get responded to much quicker, then when it involves refunded a customer for money they are owed by this company. I suggest to Dan Kittow your company is and in my opinion not at the heart of its customers but more about how much money you make. Most companies tell you the customer is first because they want your service, money, but when it comes to the reality it’s really about what they can get from you, your money..Do not be misguided by the jargon on these company websites as believe me it’s all words that mean nothing in the end...Let’s see what happens next... More...

As a response to your comments. A company is very quick to respond to a bad review, only wish you were like that with the service you give. You are misguided. I was not informed that it would take 5 to 7 days working day to compensate me. I was told it would take 3 days from Monday 1st February. Today is Thursday 11th, I am still awaiting my compensation. Secondly no one in your company informed me that they could come out the next day to rectify the shower. If that was the case according to you then I would have done that. I suggest you take a in depth look at the telephone conversations, which I assume are recorded. It took over a week. As previously mentioned this could of been dealt with sooner by one of your own engineers. If you are going to run a company accept the bad reviews and do something positive about it. Also get your facts right before responding. This also adds to the fact how badly this company is being run. So to anyone who decides to use your company check out the reviews first. No one wants bad press but it happens. I would not recommend you myself. This all boils down to money and loosing customers. That’s what all companies are interested in. But you fail to realise without good customer service you will always loose out in the end. So take a hard look at what your company are doing and make the necessary changes to improve it. That’s how you get customers. More...

Proud to be working with vibrant as working within my own desired time. No pressure or headache. Scheduling Agent, Managers and IT deptt is very helpful and response very quickly. Give regular continuous work by managing the proper time and route schedule. Most of the time correspondence with Natasha Pritchard and she is very helpful and provide proper guidance whenever require and understand the work related issue and problem and resolve efficiently. I worked with many other organisation and left due to their improper management and a lot of pressure. Love to work with vibrant. More...

Reviewed on Google Maps

I have been working with Vibrant for over 2 years and it's a great place to work. Everybody is so friendly and always willing to support each other! Brilliant management team always providing positive feedback. Absolutely love my diary team family! More...

Reviewed on Google Maps

I have been working for Vibrant for 8 years now. I work part time hours as I have two young children - Vibrant has been very flexible and accommodating to this. I have worked within different departments and made some lovely friendships over the years. Love working in my department (Quality Assurance) my team are fab! More...

Reviewed on Google Maps