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V

Veo Moves Ltd

Old Street, Greater London

(20)
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Reviews (20)

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4.5/5

20 customer reviews

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15 August 2023

I am extremely dissatisfied with the services of this removals company. They turned up 45 minutes late and didn't take all my stuff, even though they had a half-empty Luton lorry when they arrived at my new address. They then told me the breaks were creaking on the lorry so they couldn't go back and get the rest of my stuff. When I was contacted by a manager who wanted to charge me £130 extra to send another lorry to collect the rest of my stuff, I obviously refused and went in my friend's van to collect the rest of my items.

I was then contacted by Frankie one of the movers, who told me he had walked off the job 4 hours early as he couldn't reassemble my kids' bunk bed and had just had a row with his boss. When I arrived at my new house, I found it left wide open front and back and all my stuff just dumped downstairs, nothing was reassembled like I had paid for. The walls of my property had been badly scratched and, in parts, the plasterboard had been damaged. My kids' bunk beds had been so badly damaged that they couldn't be fixed.

Pathetically, I have been offered a measly £200 to replace the bunk bed I paid £809 for and £120 for the damaged walls, where I've been quoted £450 and £400 by two independent painter decorators for the repair. This company's services were appalling, and I would never recommend them to anyone.
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20 January 2021

This company are awful, I'd never recommend them to anyone! They were so unprofessional!
They damaged my flooring, as well as breaking 2 items of furniture! They're refusing to pay for the damaged flooring and I'm still waiting to hear back about the furniture! More...

17 December 2019

Rated highly for: Punctuality, Responsiveness, Value, Quality

Reviewed on Google Maps

10 December 2019

Rated highly for: Quality, Value, Responsiveness, PunctualityWhat a great pair of guys! We had to move rather quickly and hadn't had a lot of time to pack. The guys were so helpful and friendly and took most of the stress out of moving house.Very reasonable and fairly priced as well.Can't say enough good things about them More...

Reviewed on Google Maps

4 December 2019

Amazing, couldn't reccomend enough! Very friendly, nothing was too much of a challenge. They dismantled my furniture and reassembled in once we arrived at my new address. Then took some but to storage and packed it like the tetrus game and made everything fit perfectly. Careful with all items. Everything was strapped done and wrapped to ensure no damage. Will definitely use again! More...

Reviewed on Facebook

30 November 2019

Rated highly for: Value, Quality, Punctuality, Responsiveness

Reviewed on Google Maps

7 November 2019

Can't thank Alex enough.moved me from kent to Newcastle brilliant service do not hesitate use these Guys

Reviewed on Google Maps

28 September 2019

These guys were amazing. Moved our 3rd floor 2 bed flat to a house, packed and unpacked in less than 3 hours. Really great considerate guys too, noticed the little details and cared about making sure your belongings were safe. A+++ the best removal service Iv ever used More...

Reviewed on Google Maps

17 September 2019

Massive thanks to the guys at Veo Moves for moving me. They were friendly, helpful, and had a can-do approach. They also returned the next day having somehow dismantled my massive sofa to fit through my tiny Victorian hallways Also much more reasonably priced than other companies who quoted. I'd highly recommend them.

Reviewed on Facebook

23 July 2019

ust wanted to say thank you for helping with my house move - Chris & Eli were absolutely amazing! I have never met 2 harder working men before and they went above and beyond what any other removal company would do. Please can you send my thanks onto them both as they really do deserve a massive thank you!Stacey Field More...

Reviewed on Google Maps

18 July 2019

Just wanted to say thank you for helping with my house move - Chris & Eli were absolutely amazing! I have never met 2 harder working men before and they went above and beyond what any other removal company would do.

Reviewed on Facebook

30 June 2019

Highly recommend Veo Moves. Alex and Alex moved me into my new flat today and was so impressed. really polite and professional. There was one point where I didn't think I would get my 3 piece settee into my new flat but to my amazement these guys got them in without any problems. They took all the stress out of moving and was worth every penny! More...

Reviewed on Google Maps

24 June 2019

Alex and Alex helped my son move today. Took the stress out of the move . Highly recommend them thank you Alex and Alex, first class!

Reviewed on Facebook

16 April 2019

Alex is so helpful and has a real passion for his business. Highly recommend!

Reviewed on Facebook

31 March 2019

Used them twice now, very professional service, friendly and hard working

Reviewed on Google Maps

1 March 2019

The removal men (2) turned up dead on time on a Sunday (7am). They were polite and courteous throughout. They loaded the van in 40 mins without fuss. At the other end (Durham) we arrived at the new house within a short while of each other and they unloaded in about 45 mins. Again no fuss and were always sure to wipe their feet before coming in as it had snowed. The whole experience was ease itself and I would highly recommend them as a pair and the company as Lauren kept me up to date with quotes, bookings etc. Great service ! More...

Reviewed on Google Maps

25 October 2018

Excellent service, helpful and professional friendly service!

Reviewed on Facebook

6 September 2018

Thank you so much to a fantastic team! So professional all the way through even with bad weather and unavoidable complications. Could not ask for a better service. So careful with all our possessions and so friendly made us feel like you cared as if you was moving your own home!!.. They put all our furniture where we wanted it to go helped with all our kitchen appliances by putting them in their places. Took all furniture apart and put together again so I didn’t have any of the stress! Thank you guys so much. More...

Reviewed on Facebook

30 June 2018

I moved with Veo moves .. they were truly amazing!!! Alex and Gary worked so hard without stopping from a flat with 2flights of stairs to my new abode for 7. 5hrs... can't thank the team enough!! Not forgetting Lauren who made sure despite the moving date changes it all still when so smoothly from start to finish.. highly recommend � More...

Reviewed on Facebook

30 May 2018

5 star rating. Could not have been a more helpful proffessional service..
Highly recommended.
Thank's guy's.

Reviewed on Google Maps