Velstar Digital
Liverpool, Merseyside
(4)
Liverpool, Merseyside
(4)
Velstar is a no nonsense ecommerce agency. We work with our clients to make them more money.
Velstar is a Shopify Partner agency, with a team of passionate ecommerce professionals. We focus on up front strategy, user experience and cutting edge development to deliver highly effective mobile responsive websites.
4 customer reviews
TFMan
Velstar's consistent inaction and poor performance have undeniably led to the devastating loss of our business. Their failure to address critical issues and deliver on promised services has resulted in significant financial repercussions. Their lack of responsiveness and failure to meet basic expectations have caused irreparable damage to our operations. Regrettably, their negligence has ultimately undermined our trust and confidence in their ability to deliver effective solutions. It is with great disappointment that we find it necessary to sever our business relationship with Velstar. More...
Liam Griffiths
Velstar has totally changed the way my YO brand operates, from fulfilment to brand visibility the guys have given first class advice.
Adam Lowery
I had a webstore that was hacked and while the site was down I was losing orders and money. The guys at Velstar managed to save my old database and get a new store built on Shopify for me within a week so I could start trading again - brilliant.
John Thurgood
It’s been great working with Velstar on our new treadmill desk web store. Dan’s knowledge has been invaluable in helping us understand what’s achievable in Shopify
What makes a great website?
A great website is a website that converts visitors into customers/clients. It's that simple. What makes a website convert visitors into customers? A website that has a great user experience and makes it easy for visitors to do what they want to do following a clear path. Key elements of this are - a nice design, fast page load speeds, structured layout, thoroughly thought out and information architecture.
What questions might you ask a client when starting a new project?
At this stage of the process we gather all the requirements from the client, and ask a series of exploratory questions. There's a lot of questions but it's vitally important that we get an answer to most these questions.
Listed below -
The clients name and position
The Business name or organisation
Best contact details
Does the company have an existing website?
Where are you based?
What makes your company unique?
How many people work at the company?
How many products do you sell?
Do you have a bricks & mortar shop?
Have you already written a specification for your website? If not can you provide a brief description of what you want?
What pages will be on your website other than product pages?
What is your estimated launch date?
What's the URL to your current website?
Why do you want a new website?
What issues are you having with your current website?
Who is your typical customer?
How are you currently attracting those customers?
How much are you currently spending on marketing/advertising?
Can you list 5 website you like and what you like about them?
Can you list 5 websites you DO NOT like a what you don't like about them?
How will you get your products onto the new website? Export from current and upload? Import from somewhere else?
Do you integrate with any other systems?
Do you sell on Amazon an/or Ebay?
How many SKUs do you stock?
How many orders do you process per day?
What do you love most about your job?
I love seeing my clients make money. The best part about my job is a month or so after we launch a website and visit the client to review how their website is going and discuss their targets and analytics and see how much money they're making through our creation. That feeling will never get old.
What inspired you to start your own business?
I worked for many large technology companies in London during my career as a web developer and most of the projects I worked on had huge budgets. I wanted to replicate the level of skill and service without the price tag attached. Smaller businesses often can not afford to spend £100K + on a website, that's where Velstar Digital tries to fill the void, we're a team comprised of big client experience who want to bring our expertise to SME's.
Why should our clients choose you?
Our clients love us because we don't just deliver a website and disappear, we stick by our clients and help them grow. Every project we deliver comes with a free 3 month support and retainer to make sure everything is working as it should.
You don't need to just take our word for it though, we've got lots of clients who will vouch for that.
Ecommerce Website Design & Build
Velstar is a no nonsense ecommerce agency. We work with our clients to make them more money.
Velstar is a Shopify Partner agency, with a team of passionate ecommerce professionals. We focus on up front strategy, user experience and cutting edge development to deliver highly effective mobile responsive websites.
