Top Rated pest control service Virginia Beach. Call us for pest, termite, rodent, roach and ant treatment. We provide service in Chesapeake, Norfolk, Portsmouth, Newport News, Williamsburg and Hampton Roads VA.
Super professional. Great service and always on time.
Trustworthy, always available m.
I had a great experience with universal. Jacob came to inspect my air vents then provided me with all the information I needed. He came back to conduct my duct cleaning service and he was quick but thorough. He provided superb customer service. Will definitely use them again. More...
I had a great experience with universal. Jacob came to inspect my air vents then provided me with all the information I needed. He came back to conduct my service and he was quick but thorough. He provided superb customer service. Will definitely use them again. More...
Sam was on time and very professional. Great job!
Dave came out for our quarterly service this morning, and was thorough and professional! Dave asked us about any issues we were having and also knew of indoor/outdoor hotspots to check. He was efficient and knowledge. Thank you, Dave! More...
Dynamic DIVA's of Virginia
Since the day I met Andrew upon reviewing the contract for service - He has been absolutely outstanding. Explaining and detailing the behaviors for mice, going the extra mile to check unexpected areas and come back to pick up the rodents trapped. Universal Pest & Termite are true experts and provide excellent service. Thank you.., More...
Dave came out this morning for our quarterly service and was very thorough and professional! Dave asked us what we needed and also knew to check indoor and outdoor hotspots. He was prepared and efficient! Thank you, Dave! More...
Dave did arrived right on time and did a thorough job, as always!
My Service Technician Dave Loop has been great and was able to get rid of the roaches we had acquired after the area had flooded.
Rosalyn Delgado Bain
You guys are very professional and friendly and the products you use are pet friendly and they REALLY work!!!
Dave was able to get ride of roaches we had started seeing after there was flooding in the area and we haven't seen them since. He is also friendly and nice to have as our technician. More...
Love my technician... so accommodating and friendly!
Thank you for your help.
5 Star service at 1 star price!
Nothing but good things to say about this company. From technicians to management, everyone has been a pleasure to deal with. I will be using them for many years to come!! More...
The technicians are courteous and do an outstanding job with attention to detail. I highly recommend this company.
I have dealing with Universal Pest & Termite for several years now I believe for several years now. They are the best! The prices are very reasonable and the people(technicians) are always, always great! My husband a d and I always trust the advice they give us concerning any issues regarding pest. More...
A+++ service! Our technician Rodney goes over and out to take care of our little crawlys that are unwanted guest in our house! His customer service is top notch and totally is one of my main reason to stay with this awesome company! More...
They were quick,good price,did a good and efficient job!
We have had our contract with Universal Pest Control for over a year now, and extremely happy! Justin is always thorough and was very kind to make sure our dog never got out when he was treating our back yard. Can’t say enough about him and the company! More...
Fast response , the Tech ya'll sent was Ronnie and was totally professional ' polite ' and courteous . He got his work done quickly and was very focused on what was done . Great job , thank you
I HAVE RODENTS but hopefully universal will get rid of them for me! I called to get some help and the sweet girls in the office sent a tech right out to me. the techs name was Jacob and he also very nice! great service so far! More...
Great Service from the moment I called until the completion of our service. Office personnel was friendly. Josh was knowledgeable and courteous. I called to make an appointment on Thursday, had the inspection and estimate done on Friday and Josh was out to service first thing Saturday morning- superb experience all around! More...
I am really happy with Universal Pest & Termite Inc. We have had service with them for close to a year now and I haven't had any complaints. We live close to a water source so there has been an issue with ants when we first moved here. I got a recommendation from a neighbor and i have been happy with their service. The staff from the secretary to the technicians have all been helpful, courteous, professional and punctual. I would reccomend anyone who has pest issues or who is needing pest prevention in their home to go with Universal Pest! More...
Great customer service. Never late, techs are efficient and personable. I get personal service from everyone- office staff and technicians. The first visit they determined my needs and explained my options. The rodents I attracted feeding the squirrels are gone and there are no bugs in the house. I would recommend Universal to anyone needing pest control services.
Mary Zimlich More...
Everyone I worked with from the office to the guys who came out to do the work was professional and friendly. I am terrible with names so I can’t tell you their names but they were great.
Great Service!! highly recommend it
Just bought a house and Universal did my termite report for me. Everyone in the office was so friendly and helpful especially Shannon! She made sure I got my clear report on time so I could close in time for trick or treating in the new house! Also my inspector Josh was very informal. Great company to do business with! More...
The employees of this company are knowledgeable and dedicated to customer satisfaction.
They always are on time, professional, and answer any questions we have. We've had David Loop do our treatment the last two times and he is very friendly, professional, and even plays with my dog! Great service, great company!
Universal Pest and Termite originally inspected our home when we moved to Chesapeake. They found some minor termite damage and repaired it. They have been servicing our property for nearly 2 years at this point. Every time I have been home, David has been our technician. David has always been professional, helpful and best of all, on time! More...
Customer service over the phone and in person is excellent! Never had an issue, called for ants and they never gave me the run around when dealing with them. After the first spray, we didn’t really see any decrease. Called about two weeks later, they came back out and assisted. We saw a dramatic decrease in ant population. Always courteous and always prompt. If you’re looking for a good pest control company, definitely call Universal. More...
Zach arrived within the designated appointment time. He efficiently completed the service and volunteered helpful info on the effectiveness of the service application!
I had called them last week because I thought I had heard something in my attic. They came out the next day to see what was going on. They gave me all the info on what I would need done, turns out I needed all new duct work and insulation because roof rats had destroyed my attic. It was actually a lot less than I thought it would be, and they were also able to remove them all, as well as replace everything in my attic. They were able to get the job done just a few days later. The whole staff was very friendly and they did a great job. I would recommend them to anyone. More...
Very professional staff, will recommend
Universal has been my go-to since moving into my house. Always on time/on target service. Dave Loop is extremely professional, knowledgeable, and helpful, one of the best service providers I've ever had from any company, highly recommended.
I have been working with the team of Universal for residential termite inspection and pest control. I remain very satisfied and will continue using their services. Their prices are affordable and competitive. In addition I like to highly commend technician Dave L. for being very professional, knowledgeable, detail oriented, effective and delivering first class service. Thank you! More...
Great Service!! We just had our vents cleaned and insulation replaced and the guys did a great job. They showed up on time, did a great job and cleaned up before they left. Highly recommend!!
great experience, Dave Loop walked us thru and explained what he was doing and he even cleaned the spider webs from our outside doors and windows
Wonderful service!! Our technician, David Loop, was extremely helpful. He was very polite and knowledgeable. I have recommended this company to my sister, which she has used and was satisfied with. I don’t feel the need to use any other company. More...
Been using this company for many years, they always take care of my place. Dave came out today for my normal bait inspection and we also agreed to add the quarterly pest control spray, so he took care of all that too. Dave does a great job and is friendly and professional. More...
I just want to thank Dave Loop for coming out and taking care of the silverfish issue I was having at my house.
So long story short. House next to us stayed vacant and abandoned after Hurricane Matthew came through here in 2016. Then last year 2017 someone bought it and tore it apart so for about 6 months a huge dumpster sat in the Driveway. So I started seeing one, two stupid cockroaches and drain flies. I freaked. Started bleaching my house. My husband bought over the counter stuff and to no avail. I saw one, two cockroaches again. So after bleaching my house again. I said I am done calling a pest company. From the moment Dave Loop showed up and did his thing. I was so paranoid with cockroaches he treated. They have came out to service when I called. Every time I have a scheduled or even a re-service it's always been Dave. He is fantastic. I used Universal because I was recommended by numerous friends. I recommend them 100%. More...
I had the pleasure of having Zach Dumais come out to my home today to do a pest retreatment. Zach has always been friendly, professional and knowledgeable. He is an excellent company representative. I appreciate that he told me ahead of time that he will not be doing my treatment going forward because he is needed in another position. He made sure I knew the next technician and was comfortable with the change. As a customer, this is very important to me. I had just had a bad experience with another technician and this gave me the level of comfort I needed to renew my contract with Universal. I would also like to state that there is a new woman in customer service that also has made a good impression on me. I think her name is Melissa but I am not positive. She said she has only been at the company for a couple of weeks. She was also very friendly and professional. She handled my inquiries very well and was willing to get the answers to the questions she could not answer. More...
Great customer service - I am very pleased and would never use another pest company. They are very fair and I never feel like I have to pay for unnecessary services.
Every time I call the office, Shannon always answers with such a positive attitude and solves all of my issues! Great professional team!
Didn't know that I could only post 1 time, so the later-half of this was from 30-45 days ago. I wanted to start off with the more important topic. What company requires it's prior military employees to work on Memorial day?! Here I am enjoying Memorial Day and reminiscing some of the great times of fallin' comrades and who rolls-up doing his job?! Dave Loop with his awesome personality and attention to detailed-self. My first question is "WHY?". "Because we were told we are working on Memorial Day."There needs to be sort of positive compensation for this prior military who were required to work on Memorial Day.(45 days ago and still currently applies) Dave Loop came in to eradicate some pesky insects and he KILLED IT! I mean, took care of EVERYTHING...killed ants, got rid of some bad neighbors, mean dogs, bad attitudes you name it he handled it!Ok, maybe not quite that extreme but he was very knowledgeable and polite and resolved our issue.I'm going to refer him to a friend who lives in Seychelles so he may be doing some traveling! More...
David Loop with Universal Pest has always been extremely professional, polite, Courteous and helpful I would recommend him and Universal to anyone.
My house was infested with roaches and I was freaking out so the lady in my office sent a technician out that same day! Great customer service. The technician they sent out was on time and very helpful as well. More...
Bobby came by and did a wonderful inspection. Definitely would recommend!
Thank you George for your great customer service.
Dave Loop is awesome!!!!!! Very knowledgeable and helped us out!!!
I have quarterly service with Universal and also a termite bond. They are always able to come out for a re-service within a few days when we have problems with ants. Dave Loop did our latest service and he was very thorough. He took the time to look around and was able to find where the ants were coming in. No more ants! More...
I really like Sam, who is been my exterminator in my home for a year now. He is always on time, very professional and seems very concerned about any problems I may have. Schedule and can sometimes be difficult but if you can get Sam to come out to your place I think you would be very pleased More...
Great customer service!! Techs are very friendly and informative.
Great company. I recently moved and they made it so easy to get service at my new house. The women in the office are very helpful, and I love my technician!
Great service!! Dave was awesome with his attention to detail. Best customer service experience. Thanks!!
Great customer service, they are always able to come out even when I need extra services. Would recommend using this company. Local and family owned!
I had a major termite problem. A friend of mine referred me to this company and i definitely see why. I spoke to Shannon on the phone and she was just wonderful! I had no idea what i needed done but she kept me calm, made a few suggestions and now I’m termite free! Definitely referring to anyone i know that needs termite or pest control! You’ve got a faithful customer out of me for life! More...
David Loop with Universal Pest has came twice for my services and both times have been a great experience. Very personalble with excellent customer service!
Zach always does a great job! He is on time, thorough, and listens if I have a specific issue I'm concerned about. Universal is also at a competitive price point for pest control services in the Hampton Roads area. Keep it up!
David helps us out and he is wonderful! Very thorough and is always so personable! Would highly recommend!!!
Above and beyond! I am so happy with their services! Their technician David Lopez just left my house and he is always prompt, professional, and always goes the extra mile. He even filled a few holes he noticed on the exterior of our home. I haven't seen a bug inside since we have been using this compnay. Thank you! More...
Dave knows what he's doing and does a great job!
We love Dave loop. Our dogs absolutely adore him. He is always kind, prompt and efficient. He is the best tech we have ever had. Always goes above and beyond making sure our home is pest free. More...
We have been using Universal Pest for about 10 years and they are amazing! Our tech, David Lopez, does a fantastic job. He is always on time, professional, kind and very knowledgeable. I know if there is a pest issue I can call and will receive service that day or the next. I also prefer to use a locally owned company. A+++ More...
Dave loop is a wonderful guy we love him and so does my dogs. He is the best tech we have ever had. Always prompt and on time and very pleasant to be around. We adore him.
Terrific service and employees. Reasonable rates(not the cheapest but far from worst)...but it really is the employees in the field that make this my pest, moisture, termite, ect company.
Josh came out , inspected, and sprayed the house interior and exterior on the spot. Great customer service by him after I complained they promised same day service. Nice and friendly. Most if all affordable. Very good people More...
This entire team has been great to work with! Josh Saadeh was the gentleman who did my original estimate, for attic insulation, and followed up with me on all of the paperwork. Zach and Davie completed the labor on Saturday morning of the same week! They were all very prompt and courteous, and made sure I had all of my questions answered. They took the time to protect my hardwood floors throughout the job which I greatly appreciated. They offer 6 months same as cash financing too, directly through their company, if you need it. I will work with this company again in the future. More...
Had an Ant problem and now they're gone. Thank you Universal Pest Control. David ***** was very nice and professional. Love this company. Recommend to everyone.
My house was infested with roaches and they came out that same day and treated! The office girl Shannon was soooooo nice.
Universal did my termite and moisture report when I bought my home. They did a great job and let me know that repairs done by the previous homeowners were done incorrectly. I was able to get them fixed in a timely manner and close on my new home. Everyone from the office staff to the inspectors to the technicians were very professional and friendly. I will be calling them in the future with any issues More...
I was fortunate to have Bobby xxxx do my annual termite inspection. He is new and the first thing he did was introduce himself and tell me about his experience. He is very knowledgeable and was great at explaining everything to me. He found areas of concern and gave me his recommendations along with pictures. Based on Bobby's knowledge, recommendations and customer service I purchased a contract for treatment and repairs. I have had contracts with this company for a couple of years and they have always been reliable, punctual, knowledgeable and resolve issues quickly. More...
Great company. Brandon came out and did a fantastic job. Very friendly and knowledgeable about his job.
Brandon was the technician that came to my townhome to do my treatment. Extremely polite and pleasant. Very thorough in his treatment and he was great about handling the billing issues that arose.
Brandon was great, thorough, and explained everything really well. Leaving this review was kind of a pain though. And I was kind of forced to do it.
Great technician...knowledgeable, super personality
Great service and very informative information on the service. Have been with company since beginning and havent has an issue. ***** **
Stev Drennan Service Manager is very friendly and a true professional. I am impressed and signed a contract as he explained what all the services they offer and how he guarantees prompt service
Best company to use if you have multiple home needs. The office staff and technicians are very helpful. I would highly recommend Universal.
I had Sam Phthisic today and I was pleased. He sprayed where needed, knocked down webs, professional and on time(even though I was late). ☺
We've been using Universal for several years now and have been very pleased with the results. All the techs have been great; very professional. I'm writing this review the afternoon after Sam came by for service. As with the other techs we've met, he was prompt, polite, and thorough. More...
We have been with them for about 1.5 years-always prompt, listen to our concerns and make suggestions to help eliminate the bugs completely. We have seen a big difference since beginning with them. More...
Kelly is wonderful! She is considerate and thorough with her inspections and pest control. She is respectful of my bees and takes great care in dealing with the ants and not harming my hives. She does a great job of keeping my home in great order. The office staff is easy to work with and I so appreciate their regular calls to remind me that I need to schedule an appointment. More...
Great group of technicians. Sam is great, he was very thorough!!
Overall good service. I like that they call and remind to set up service, so I don't have to keep track. Sam was especially thorough at my last bimonthly service.
Sam was on time and did a great job! Thank you:)
Universal has been very helpful in taking care of any pest problems I have had. Kelly has done my spraying lately and is very good. I have been with them for about three years and Kelly has been here 4 or 5 time and done a very good job. I have only had to call them back one time for re-spraying. I would recommend them to everyone. More...
Thanks so much for how quickly Courtney had someone out to my home with such a head ache of a problem. Courtney took the headache out of the situation for me, giving me peace of mind. The work was done very well, and follow ups for optimal remediation were so appreciated. Thanks Courtney for all your hard work, attention to detail, and putting real professionals to work making sure costs stay affordable and remediation was quality! More...
Always on time, very courteous and polite, great price.
Very quick service and extremely polite workers. Today, Steve and David helped me with my ant problem. They were both well informed and did not hesitate to answer any questions I had. They quoted me the same price as Terminix. I highly recommend Universal for pest control! More...
They are always so nice and they always treat my dog like she's their own! Great service all around!
Not only was the price great, the service was OUTSTANDING! Steve, was an absolute pleasure to work with and no matter how many questions I had he was always very professional and kind! He was very knowledgeable and really helped my company with a difficult customer, who in the end was also very happy! We can't thank you enough! More...
Have great service with this company. Zach is very friendly and answers any questions I have. He is always on time and always has a smile on his face.
We love zach! He got rid of all of our bug problems. Definitely give him a call.
Call zach for your bug problems!!!!
We rent and use Univeral. They do their regular treatments and come out whenever I have an issue. I've mostly had ants and spiders (inside and out) and they have been very helpful. They are right on time and work around my schedule as well. The workers are very nice and always answer all my questions. Definitely would recommend! More...
Management and Ownership are responsive and available. Looking forward to a long relationship.
kelly provided excellent service. She said she would look for open places to caulk. She actually did!!! Answered all questions. Was a terrific experience.
Customer service is top notch. Very conscientious service from our technician, Sam.
I was having a rat problem after the city tore up the street. they were inside my crawl space and I would see them running around on my deck at night. Universal showed up, pulled out all the nasty plastic, replaced and sanitized the crawl space. They put on a new crawl space door and set out bait boxes. The problem is now under control thanks to the guys doing the dirty work. More...
Sam did an outstanding job today at my home. I recommend Sam to anybody.
Sam did a great job. Thanks.
Sam Phthisic did a great job explaining the treatment and covering all the necessary areas.
Sam did a great job at my grandmothers house!! He is very professional and answered all the questions my grandmother had. Thank you sam!!!
I have one year contract for pest control with them this year, their quarterly service is pretty good and the price is reasonable.Plus, whenever you need a new trap for a replacement or more sprays for insects, they will come and take care of it with no extra charge.And Sam did a great job for the quarterly service. More...
I received phenomenal service from your staff Kelly Conner. She friendly and did an amazing job.
Courtney’s Saltwater and Copepod Adventure !
Universal takes care of my pests issues. The office is always courteous, and the technicians are always on time and do thorough treatments. I am very satisfied with my service and recommend them to everyone! Can't wait to get my ducts cleaned this winter! More...
The office staff is very friendly and professional, the prices are GREAT. The tech that came out to my house was very polite and answered all my questions and did an amazing job on all my repairs. I recommend them to all my friends and family. I'd give them 6 stars. More...
Technician is very friendly and helpful. I had a mouse in the house and he could tell how afraid I was. He offered to come and dispose of the mouse for me rather than just leaving it up to me. He went above his realm of duty.
Thank you Andy.
Very courteous and professional service
One of their techs, Kelly or Carry or something came through an solved my ant problem. They were professional and weren't rude and explained to me the whole process oh what they looked for and common problem areas.
******** in the front office really helped me with my service. We were selling our home and another company said they found problems under the house. ******** sent someone out to inspect. Come to find out the services were not needed. Thank you Universal for the honesty. It is hard to find now . More...
Kel Cokonis Papineau
Years of excellent service
Great job today from Universal pest control. Universal fixed my moisture problem under my house and gave me a fantastic payment plan. Would highly recommend Universal for any of your crawlspace needs. More...
I highly recommend Universal Pest & Termite!!! I called yesterday with an ant problem and when I got patched through to Jeff, he told me that he could be out at my residence that same day! Great customer service and professionalism!!! More...
This company was on time, did a great job, did not inconvience me. They also had great follow up with every aspect of the job. The office personnel was top notch. They also brought attention to some items that needed to be addressed in the crawl space. More...
Would very much recommend! They came out twice this week for 2 separate issues and the tech was early both times. Very friendly and courteous!
Universal Pest has given excellent service for the past 4 years. If I have seen a bug, it is normally a dead one after service has been rendered. I would recommend them if you want a professional service. More...
Megan Anderson Morris
Universal Pest & Termite has been my recommended company of choice for several years. Their inspector, Andrew Normand, is professional and honest. Whether I’m representing the buyer or the seller I know that we will receive an accurate inspection and report in a timely manner, complete with clear photos. I personally have their warranties at my own home and will continue to use them! More...
Cosette Lambourne Woods
I have used Universal Pest & Termite for years throughout my Real Estate business. Andrew always communicates with my clients with the utmost respect and a friendly, helpful attitude. Countless times, they have stepped in to help solve a problem or bad situation. I know I can count on top customer service from this company! More...
Can't say enough about the service from Universal Pest and Termite, we recently moved and had to have some termite damaged repaired. Their repair technicians replaced a sill, installed several auto vents, removed some debris and were gone in a matter of several hours. Their price and service was great. More...
Very professional company. Have used them on multiple properties we own. Great service and terrific with follow up! No reservations with recommendations.
Family owned and operated local business with top notch customer service. I highly recommend for your pest and termite inspections and services.
Jay from the newport news office saved me over $5,000 In repairs on a new home. While obtaining a clear moisture letter from another company issues arose and I asked for a second opinion after that company provided a falsified clear moisture letter to push the home into closing prior to required repairs being completed. A coworker who used universal for her own home recommend I contact universal for a second opinion and I am so glad that I did!!! Jay located mold, standing water and damaged wood. We were able to use this information to negotiate the seller to perform over $5,000 in repairs. Thank you so much universal and Jay! It's so nice to see that some companies are still working to help people like me More...
Great company, great service, always on time and professional! They did a great job helping me quickly for all of my pest control needs! I wouldn't use anyone else for servicing my home! More...
I had Universal come to help when I was purchasing my home. I used them for a Termite & Moisture report, which led to having some crawl space work and treatments, attic insulation, and getting the rodents from my attic out for good. I was so relived that I would be moving my children into a house without any pest issues. Every one was professional, and had the knowledge to answer all of my questions during the entire process. More...
I have loved using Universal. I am a first time home buyer, and they really helped me feel more comfortable with the process. They took pictures of what needed to be done, they took the time out to do a full inspection, and now they are scheduled to treat under my home, do repairs, insulate my attic, and do my pest control. With everything else going on with home buying, they really helped by offering affordable rates, and financing options with $0 down and 0% in interest without running my credit! Everyone is so nice and easy to talk to. I got my appointments the exact day I wanted them. More...