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Universal Pest & Termite logo

Universal Pest & Termite

Virginia Beach, VA

(132)
Universal Pest & Termite logo

Universal Pest & Termite

Virginia Beach, VA

(132)

About

Top Rated pest control service Virginia Beach. Call us for pest, termite, rodent, roach and ant treatment. We provide service in Chesapeake, Norfolk, Portsmouth, Newport News, Williamsburg and Hampton Roads VA.

Reviews (132)

Leave a review
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John Griffin

15 September 2019

Super professional. Great service and always on time.

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Kathy Severance

1 September 2019

Trustworthy, always available m.

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Vi Rodriguez

27 August 2019

I had a great experience with universal. Jacob came to inspect my air vents then provided me with all the information I needed. He came back to conduct my duct cleaning service and he was quick but thorough. He provided superb customer service. Will definitely use them again. More...

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Vi Rodriguez

26 August 2019

I had a great experience with universal. Jacob came to inspect my air vents then provided me with all the information I needed. He came back to conduct my service and he was quick but thorough. He provided superb customer service. Will definitely use them again. More...

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JAMES TAYLOR

16 August 2019

Sam was on time and very professional. Great job!

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Kimberly Gryszko

9 August 2019

Dave came out for our quarterly service this morning, and was thorough and professional! Dave asked us about any issues we were having and also knew of indoor/outdoor hotspots to check. He was efficient and knowledge. Thank you, Dave! More...

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Dynamic DIVA's of Virginia

9 August 2019

Since the day I met Andrew upon reviewing the contract for service - He has been absolutely outstanding. Explaining and detailing the behaviors for mice, going the extra mile to check unexpected areas and come back to pick up the rodents trapped. Universal Pest & Termite are true experts and provide excellent service. Thank you.., More...

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Kimmy Ann

3 August 2019

Dave came out this morning for our quarterly service and was very thorough and professional! Dave asked us what we needed and also knew to check indoor and outdoor hotspots. He was prepared and efficient! Thank you, Dave! More...

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Mary Soule

2 August 2019

Dave did arrived right on time and did a thorough job, as always!

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Darold Toney

30 July 2019

My Service Technician Dave Loop has been great and was able to get rid of the roaches we had acquired after the area had flooded.

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Rosalyn Delgado Bain

24 July 2019

You guys are very professional and friendly and the products you use are pet friendly and they REALLY work!!!

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Darold Toney

16 July 2019

Dave was able to get ride of roaches we had started seeing after there was flooding in the area and we haven't seen them since. He is also friendly and nice to have as our technician. More...

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Susan Markley

9 July 2019

Love my technician... so accommodating and friendly!

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Angela Even

30 June 2019

Thank you for your help.

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Michael King

30 June 2019

5 Star service at 1 star price!

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Carol Wilson

30 June 2019

Nothing but good things to say about this company. From technicians to management, everyone has been a pleasure to deal with. I will be using them for many years to come!! More...

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Ali Ardalan

4 June 2019

The technicians are courteous and do an outstanding job with attention to detail. I highly recommend this company.

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Monique Reese

23 May 2019

I have dealing with Universal Pest & Termite for several years now I believe for several years now. They are the best! The prices are very reasonable and the people(technicians) are always, always great! My husband a d and I always trust the advice they give us concerning any issues regarding pest. More...

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Kenny Cook

9 May 2019

A+++ service! Our technician Rodney goes over and out to take care of our little crawlys that are unwanted guest in our house! His customer service is top notch and totally is one of my main reason to stay with this awesome company! More...

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April Beck

30 April 2019

They were quick,good price,did a good and efficient job!

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Christine German

30 April 2019

We have had our contract with Universal Pest Control for over a year now, and extremely happy! Justin is always thorough and was very kind to make sure our dog never got out when he was treating our back yard. Can’t say enough about him and the company! More...

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james landry

30 April 2019

Fast response , the Tech ya'll sent was Ronnie and was totally professional ' polite ' and courteous . He got his work done quickly and was very focused on what was done . Great job , thank you

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Edith Bierman

31 March 2019

I HAVE RODENTS but hopefully universal will get rid of them for me! I called to get some help and the sweet girls in the office sent a tech right out to me. the techs name was Jacob and he also very nice! great service so far! More...

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Jammie Torres

31 March 2019

Great Service from the moment I called until the completion of our service. Office personnel was friendly. Josh was knowledgeable and courteous. I called to make an appointment on Thursday, had the inspection and estimate done on Friday and Josh was out to service first thing Saturday morning- superb experience all around! More...

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William Newman

31 March 2019

I am really happy with Universal Pest & Termite Inc. We have had service with them for close to a year now and I haven't had any complaints. We live close to a water source so there has been an issue with ants when we first moved here. I got a recommendation from a neighbor and i have been happy with their service. The staff from the secretary to the technicians have all been helpful, courteous, professional and punctual. I would reccomend anyone who has pest issues or who is needing pest prevention in their home to go with Universal Pest! More...

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Mary Brown

26 March 2019

Great customer service. Never late, techs are efficient and personable. I get personal service from everyone- office staff and technicians. The first visit they determined my needs and explained my options. The rodents I attracted feeding the squirrels are gone and there are no bugs in the house. I would recommend Universal to anyone needing pest control services.
Mary Zimlich
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Page Sykes

30 January 2019

Everyone I worked with from the office to the guys who came out to do the work was professional and friendly. I am terrible with names so I can’t tell you their names but they were great.

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david mantero

30 December 2018

Great Service!! highly recommend it

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Rob Johnson

1 December 2018

Just bought a house and Universal did my termite report for me. Everyone in the office was so friendly and helpful especially Shannon! She made sure I got my clear report on time so I could close in time for trick or treating in the new house! Also my inspector Josh was very informal. Great company to do business with! More...

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Nicole Neumann

30 August 2018

The employees of this company are knowledgeable and dedicated to customer satisfaction.

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Chelsea Laurens

30 August 2018

They always are on time, professional, and answer any questions we have. We've had David Loop do our treatment the last two times and he is very friendly, professional, and even plays with my dog! Great service, great company!

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James Graham

30 August 2018

Universal Pest and Termite originally inspected our home when we moved to Chesapeake. They found some minor termite damage and repaired it. They have been servicing our property for nearly 2 years at this point. Every time I have been home, David has been our technician. David has always been professional, helpful and best of all, on time! More...

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Carlton Jakes

30 August 2018

Customer service over the phone and in person is excellent! Never had an issue, called for ants and they never gave me the run around when dealing with them. After the first spray, we didn’t really see any decrease. Called about two weeks later, they came back out and assisted. We saw a dramatic decrease in ant population. Always courteous and always prompt. If you’re looking for a good pest control company, definitely call Universal. More...

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Adrina Kay

30 August 2018

Zach arrived within the designated appointment time. He efficiently completed the service and volunteered helpful info on the effectiveness of the service application!

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melissa j

30 August 2018

I had called them last week because I thought I had heard something in my attic. They came out the next day to see what was going on. They gave me all the info on what I would need done, turns out I needed all new duct work and insulation because roof rats had destroyed my attic. It was actually a lot less than I thought it would be, and they were also able to remove them all, as well as replace everything in my attic. They were able to get the job done just a few days later. The whole staff was very friendly and they did a great job. I would recommend them to anyone. More...

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Marie brooks

30 August 2018

Very professional staff, will recommend

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James Robinson

30 August 2018

Universal has been my go-to since moving into my house. Always on time/on target service. Dave Loop is extremely professional, knowledgeable, and helpful, one of the best service providers I've ever had from any company, highly recommended.

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Arman Ghanei

30 August 2018

I have been working with the team of Universal for residential termite inspection and pest control. I remain very satisfied and will continue using their services. Their prices are affordable and competitive. In addition I like to highly commend technician Dave L. for being very professional, knowledgeable, detail oriented, effective and delivering first class service. Thank you! More...

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Mike baine

30 August 2018

Great Service!! We just had our vents cleaned and insulation replaced and the guys did a great job. They showed up on time, did a great job and cleaned up before they left. Highly recommend!!

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christopher westbrook

30 August 2018

great experience, Dave Loop walked us thru and explained what he was doing and he even cleaned the spider webs from our outside doors and windows

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cmuncy599

30 August 2018

Wonderful service!! Our technician, David Loop, was extremely helpful. He was very polite and knowledgeable. I have recommended this company to my sister, which she has used and was satisfied with. I don’t feel the need to use any other company. More...

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Patrick Kelley

30 August 2018

Been using this company for many years, they always take care of my place. Dave came out today for my normal bait inspection and we also agreed to add the quarterly pest control spray, so he took care of all that too. Dave does a great job and is friendly and professional. More...

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James Stone

30 August 2018

I just want to thank Dave Loop for coming out and taking care of the silverfish issue I was having at my house.

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Jennifer Yoder-Stedman

30 August 2018

So long story short. House next to us stayed vacant and abandoned after Hurricane Matthew came through here in 2016. Then last year 2017 someone bought it and tore it apart so for about 6 months a huge dumpster sat in the Driveway. So I started seeing one, two stupid cockroaches and drain flies. I freaked. Started bleaching my house. My husband bought over the counter stuff and to no avail. I saw one, two cockroaches again. So after bleaching my house again. I said I am done calling a pest company. From the moment Dave Loop showed up and did his thing. I was so paranoid with cockroaches he treated. They have came out to service when I called. Every time I have a scheduled or even a re-service it's always been Dave. He is fantastic. I used Universal because I was recommended by numerous friends. I recommend them 100%. More...

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Karen Wittschen

30 August 2018

I had the pleasure of having Zach Dumais come out to my home today to do a pest retreatment. Zach has always been friendly, professional and knowledgeable. He is an excellent company representative. I appreciate that he told me ahead of time that he will not be doing my treatment going forward because he is needed in another position. He made sure I knew the next technician and was comfortable with the change. As a customer, this is very important to me. I had just had a bad experience with another technician and this gave me the level of comfort I needed to renew my contract with Universal. I would also like to state that there is a new woman in customer service that also has made a good impression on me. I think her name is Melissa but I am not positive. She said she has only been at the company for a couple of weeks. She was also very friendly and professional. She handled my inquiries very well and was willing to get the answers to the questions she could not answer. More...

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Christopher Lo

30 August 2018

Great customer service - I am very pleased and would never use another pest company. They are very fair and I never feel like I have to pay for unnecessary services.

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molly mcgee

30 August 2018

Every time I call the office, Shannon always answers with such a positive attitude and solves all of my issues! Great professional team!

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Jeff O

30 August 2018

Didn't know that I could only post 1 time, so the later-half of this was from 30-45 days ago. I wanted to start off with the more important topic. What company requires it's prior military employees to work on Memorial day?! Here I am enjoying Memorial Day and reminiscing some of the great times of fallin' comrades and who rolls-up doing his job?! Dave Loop with his awesome personality and attention to detailed-self. My first question is "WHY?". "Because we were told we are working on Memorial Day."There needs to be sort of positive compensation for this prior military who were required to work on Memorial Day.(45 days ago and still currently applies) Dave Loop came in to eradicate some pesky insects and he KILLED IT! I mean, took care of EVERYTHING...killed ants, got rid of some bad neighbors, mean dogs, bad attitudes you name it he handled it!Ok, maybe not quite that extreme but he was very knowledgeable and polite and resolved our issue.I'm going to refer him to a friend who lives in Seychelles so he may be doing some traveling! More...

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Bob Barnum

30 August 2018

David Loop with Universal Pest has always been extremely professional, polite, Courteous and helpful I would recommend him and Universal to anyone.

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jenna wilcox

30 August 2018

My house was infested with roaches and I was freaking out so the lady in my office sent a technician out that same day! Great customer service. The technician they sent out was on time and very helpful as well. More...

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lindsay kiefer

30 August 2018

Bobby came by and did a wonderful inspection. Definitely would recommend!

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Monica Sherwood

30 August 2018

Thank you George for your great customer service.

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Natalie frye

30 August 2018

Dave Loop is awesome!!!!!! Very knowledgeable and helped us out!!!

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Theresa Harris

30 August 2018

I have quarterly service with Universal and also a termite bond. They are always able to come out for a re-service within a few days when we have problems with ants. Dave Loop did our latest service and he was very thorough. He took the time to look around and was able to find where the ants were coming in. No more ants! More...

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Bob Lehman

30 August 2018

I really like Sam, who is been my exterminator in my home for a year now. He is always on time, very professional and seems very concerned about any problems I may have. Schedule and can sometimes be difficult but if you can get Sam to come out to your place I think you would be very pleased More...

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Cynthia King

30 August 2018

Great customer service!! Techs are very friendly and informative.

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Gina Howell

30 August 2018

Great company. I recently moved and they made it so easy to get service at my new house. The women in the office are very helpful, and I love my technician!

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John Carr

30 August 2018

Great service!! Dave was awesome with his attention to detail. Best customer service experience. Thanks!!

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Mya Dove

30 August 2018

Great customer service, they are always able to come out even when I need extra services. Would recommend using this company. Local and family owned!

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Deborah Schultz

30 August 2018

I had a major termite problem. A friend of mine referred me to this company and i definitely see why. I spoke to Shannon on the phone and she was just wonderful! I had no idea what i needed done but she kept me calm, made a few suggestions and now I’m termite free! Definitely referring to anyone i know that needs termite or pest control! You’ve got a faithful customer out of me for life! More...

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Victoria Alvarez

30 August 2018

David Loop with Universal Pest has came twice for my services and both times have been a great experience. Very personalble with excellent customer service!

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Theresa Dougherty

30 August 2018

Zach always does a great job! He is on time, thorough, and listens if I have a specific issue I'm concerned about. Universal is also at a competitive price point for pest control services in the Hampton Roads area. Keep it up!

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Katie Johnson

30 August 2018

David helps us out and he is wonderful! Very thorough and is always so personable! Would highly recommend!!!

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Jenn Sutton

30 August 2018

Above and beyond! I am so happy with their services! Their technician David Lopez just left my house and he is always prompt, professional, and always goes the extra mile. He even filled a few holes he noticed on the exterior of our home. I haven't seen a bug inside since we have been using this compnay. Thank you! More...

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Charles Ofei

30 August 2018

Dave knows what he's doing and does a great job!

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Margaret White

30 August 2018

We love Dave loop. Our dogs absolutely adore him. He is always kind, prompt and efficient. He is the best tech we have ever had. Always goes above and beyond making sure our home is pest free. More...

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Reereecat D

30 August 2018

We have been using Universal Pest for about 10 years and they are amazing! Our tech, David Lopez, does a fantastic job. He is always on time, professional, kind and very knowledgeable. I know if there is a pest issue I can call and will receive service that day or the next. I also prefer to use a locally owned company. A+++ More...

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Michelle Hale

30 August 2018

Dave loop is a wonderful guy we love him and so does my dogs. He is the best tech we have ever had. Always prompt and on time and very pleasant to be around. We adore him.

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Joe Laughlin

30 August 2018

Terrific service and employees. Reasonable rates(not the cheapest but far from worst)...but it really is the employees in the field that make this my pest, moisture, termite, ect company.

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Deb DBK

30 August 2018

Josh came out , inspected, and sprayed the house interior and exterior on the spot. Great customer service by him after I complained they promised same day service. Nice and friendly. Most if all affordable. Very good people More...

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Jessica Lopez

4 July 2018

This entire team has been great to work with! Josh Saadeh was the gentleman who did my original estimate, for attic insulation, and followed up with me on all of the paperwork. Zach and Davie completed the labor on Saturday morning of the same week! They were all very prompt and courteous, and made sure I had all of my questions answered. They took the time to protect my hardwood floors throughout the job which I greatly appreciated. They offer 6 months same as cash financing too, directly through their company, if you need it. I will work with this company again in the future. More...

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Janice B.

17 June 2018

Had an Ant problem and now they're gone. Thank you Universal Pest Control. David ***** was very nice and professional. Love this company. Recommend to everyone.

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Shannon C.

5 April 2018

My house was infested with roaches and they came out that same day and treated! The office girl Shannon was soooooo nice.

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Mya D.

30 March 2018

Universal did my termite and moisture report when I bought my home. They did a great job and let me know that repairs done by the previous homeowners were done incorrectly. I was able to get them fixed in a timely manner and close on my new home. Everyone from the office staff to the inspectors to the technicians were very professional and friendly. I will be calling them in the future with any issues More...

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Karen W.

15 December 2017

I was fortunate to have Bobby xxxx do my annual termite inspection. He is new and the first thing he did was introduce himself and tell me about his experience. He is very knowledgeable and was great at explaining everything to me. He found areas of concern and gave me his recommendations along with pictures. Based on Bobby's knowledge, recommendations and customer service I purchased a contract for treatment and repairs. I have had contracts with this company for a couple of years and they have always been reliable, punctual, knowledgeable and resolve issues quickly. More...

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Larry T.

3 November 2017

Great company. Brandon came out and did a fantastic job. Very friendly and knowledgeable about his job.

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Sharrod G

3 November 2017

Brandon was the technician that came to my townhome to do my treatment. Extremely polite and pleasant. Very thorough in his treatment and he was great about handling the billing issues that arose.

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Jenn E.

1 November 2017

Brandon was great, thorough, and explained everything really well. Leaving this review was kind of a pain though. And I was kind of forced to do it.

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Priscilla S.

1 November 2017

Great technician...knowledgeable, super personality

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Andre R.

1 November 2017

Great service and very informative information on the service. Have been with company since beginning and havent has an issue. ***** **

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Prasad Narla

30 August 2017

Stev Drennan Service Manager is very friendly and a true professional. I am impressed and signed a contract as he explained what all the services they offer and how he guarantees prompt service

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Nicole Michaels

30 August 2017

Best company to use if you have multiple home needs. The office staff and technicians are very helpful. I would highly recommend Universal.

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Ambrea Brooks

30 August 2017

I had Sam Phthisic today and I was pleased. He sprayed where needed, knocked down webs, professional and on time(even though I was late). ☺

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Stu Minnis

30 August 2017

We've been using Universal for several years now and have been very pleased with the results. All the techs have been great; very professional. I'm writing this review the afternoon after Sam came by for service. As with the other techs we've met, he was prompt, polite, and thorough. More...

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Lisa Frieman

30 August 2017

We have been with them for about 1.5 years-always prompt, listen to our concerns and make suggestions to help eliminate the bugs completely. We have seen a big difference since beginning with them. More...

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Michelle Clark

30 August 2017

Kelly is wonderful! She is considerate and thorough with her inspections and pest control. She is respectful of my bees and takes great care in dealing with the ants and not harming my hives. She does a great job of keeping my home in great order. The office staff is easy to work with and I so appreciate their regular calls to remind me that I need to schedule an appointment. More...

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Frances Morehead

30 August 2017

Great group of technicians. Sam is great, he was very thorough!!

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Michelle Harrington

30 August 2017

Overall good service. I like that they call and remind to set up service, so I don't have to keep track. Sam was especially thorough at my last bimonthly service.

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Elizabeth Bernstein

30 August 2017

Sam was on time and did a great job! Thank you:)

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Roseann Wade

30 August 2017

Universal has been very helpful in taking care of any pest problems I have had. Kelly has done my spraying lately and is very good. I have been with them for about three years and Kelly has been here 4 or 5 time and done a very good job. I have only had to call them back one time for re-spraying. I would recommend them to everyone. More...

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Allisa Sivils

30 August 2017

Thanks so much for how quickly Courtney had someone out to my home with such a head ache of a problem. Courtney took the headache out of the situation for me, giving me peace of mind. The work was done very well, and follow ups for optimal remediation were so appreciated. Thanks Courtney for all your hard work, attention to detail, and putting real professionals to work making sure costs stay affordable and remediation was quality! More...

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Heather Heying

30 August 2017

Always on time, very courteous and polite, great price.

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LISA MARTIN

30 August 2017

Very quick service and extremely polite workers. Today, Steve and David helped me with my ant problem. They were both well informed and did not hesitate to answer any questions I had. They quoted me the same price as Terminix. I highly recommend Universal for pest control! More...

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Sandra Chisholm

30 August 2017

They are always so nice and they always treat my dog like she's their own! Great service all around!

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Nichole Calhoun

30 August 2017

Not only was the price great, the service was OUTSTANDING! Steve, was an absolute pleasure to work with and no matter how many questions I had he was always very professional and kind! He was very knowledgeable and really helped my company with a difficult customer, who in the end was also very happy! We can't thank you enough! More...

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Megan Cumberledge

30 August 2017

Have great service with this company. Zach is very friendly and answers any questions I have. He is always on time and always has a smile on his face.

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Michelle Rinkov

30 August 2017

We love zach! He got rid of all of our bug problems. Definitely give him a call.

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Shane Redder

30 August 2017

Call zach for your bug problems!!!!

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Erica Flinn

30 August 2017

We rent and use Univeral. They do their regular treatments and come out whenever I have an issue. I've mostly had ants and spiders (inside and out) and they have been very helpful. They are right on time and work around my schedule as well. The workers are very nice and always answer all my questions. Definitely would recommend! More...

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Eric Fierst

30 August 2017

Management and Ownership are responsive and available. Looking forward to a long relationship.

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Hilary Oser

30 August 2017

kelly provided excellent service. She said she would look for open places to caulk. She actually did!!! Answered all questions. Was a terrific experience.

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Kristen Howard

30 August 2017

Customer service is top notch. Very conscientious service from our technician, Sam.

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Nathan Wellendorf

30 August 2017

I was having a rat problem after the city tore up the street. they were inside my crawl space and I would see them running around on my deck at night. Universal showed up, pulled out all the nasty plastic, replaced and sanitized the crawl space. They put on a new crawl space door and set out bait boxes. The problem is now under control thanks to the guys doing the dirty work. More...

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Tyrone Brown

30 August 2017

Sam did an outstanding job today at my home. I recommend Sam to anybody.

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Cristie Williams-Ward

30 August 2017

Sam did a great job. Thanks.

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Marcie Chrisman

30 August 2017

Sam Phthisic did a great job explaining the treatment and covering all the necessary areas.

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Lauren Drennan

30 August 2017

Sam did a great job at my grandmothers house!! He is very professional and answered all the questions my grandmother had. Thank you sam!!!

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Rei Bryant

30 August 2017

I have one year contract for pest control with them this year, their quarterly service is pretty good and the price is reasonable.Plus, whenever you need a new trap for a replacement or more sprays for insects, they will come and take care of it with no extra charge.And Sam did a great job for the quarterly service. More...

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John Dressen

30 August 2017

I received phenomenal service from your staff Kelly Conner. She friendly and did an amazing job.

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Courtney’s Saltwater and Copepod Adventure !

30 August 2017

Universal takes care of my pests issues. The office is always courteous, and the technicians are always on time and do thorough treatments. I am very satisfied with my service and recommend them to everyone! Can't wait to get my ducts cleaned this winter! More...

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shannon connor

30 August 2017

The office staff is very friendly and professional, the prices are GREAT. The tech that came out to my house was very polite and answered all my questions and did an amazing job on all my repairs. I recommend them to all my friends and family. I'd give them 6 stars. More...

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Chanelle Cooper

30 August 2017

Technician is very friendly and helpful. I had a mouse in the house and he could tell how afraid I was. He offered to come and dispose of the mouse for me rather than just leaving it up to me. He went above his realm of duty.

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Anne Kindle

30 August 2017

Thank you Andy.

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La West

30 August 2017

Very courteous and professional service

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Terrell George

30 August 2017

One of their techs, Kelly or Carry or something came through an solved my ant problem. They were professional and weren't rude and explained to me the whole process oh what they looked for and common problem areas.

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CJ J.

23 February 2017

******** in the front office really helped me with my service. We were selling our home and another company said they found problems under the house. ******** sent someone out to inspect. Come to find out the services were not needed. Thank you Universal for the honesty. It is hard to find now . More...

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Kel Cokonis Papineau

30 August 2016

Years of excellent service

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Cryptic Frxst

30 August 2016

Very professional

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Josh Saadeh

30 August 2016

Great job today from Universal pest control. Universal fixed my moisture problem under my house and gave me a fantastic payment plan. Would highly recommend Universal for any of your crawlspace needs. More...

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Adam Jarboe

30 August 2016

I highly recommend Universal Pest & Termite!!! I called yesterday with an ant problem and when I got patched through to Jeff, he told me that he could be out at my residence that same day! Great customer service and professionalism!!! More...

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Linda Sanderson

30 August 2016

This company was on time, did a great job, did not inconvience me. They also had great follow up with every aspect of the job. The office personnel was top notch. They also brought attention to some items that needed to be addressed in the crawl space. More...

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Amanda Connelly

30 August 2016

Would very much recommend! They came out twice this week for 2 separate issues and the tech was early both times. Very friendly and courteous!

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Vann Wiggins

30 August 2016

Universal Pest has given excellent service for the past 4 years. If I have seen a bug, it is normally a dead one after service has been rendered. I would recommend them if you want a professional service. More...

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Megan Anderson Morris

30 August 2016

Universal Pest & Termite has been my recommended company of choice for several years. Their inspector, Andrew Normand, is professional and honest. Whether I’m representing the buyer or the seller I know that we will receive an accurate inspection and report in a timely manner, complete with clear photos. I personally have their warranties at my own home and will continue to use them! More...

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Cosette Lambourne Woods

30 August 2016

I have used Universal Pest & Termite for years throughout my Real Estate business. Andrew always communicates with my clients with the utmost respect and a friendly, helpful attitude. Countless times, they have stepped in to help solve a problem or bad situation. I know I can count on top customer service from this company! More...

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keninches

30 August 2016

Can't say enough about the service from Universal Pest and Termite, we recently moved and had to have some termite damaged repaired. Their repair technicians replaced a sill, installed several auto vents, removed some debris and were gone in a matter of several hours. Their price and service was great. More...

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Darryl Cummings

30 August 2016

Very professional company. Have used them on multiple properties we own. Great service and terrific with follow up! No reservations with recommendations.

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Tim Hummel

30 August 2016

Family owned and operated local business with top notch customer service. I highly recommend for your pest and termite inspections and services.

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Veronica Depretis

30 August 2016

Jay from the newport news office saved me over $5,000 In repairs on a new home. While obtaining a clear moisture letter from another company issues arose and I asked for a second opinion after that company provided a falsified clear moisture letter to push the home into closing prior to required repairs being completed. A coworker who used universal for her own home recommend I contact universal for a second opinion and I am so glad that I did!!! Jay located mold, standing water and damaged wood. We were able to use this information to negotiate the seller to perform over $5,000 in repairs. Thank you so much universal and Jay! It's so nice to see that some companies are still working to help people like me More...

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Tanner Baine

30 August 2016

Great company, great service, always on time and professional! They did a great job helping me quickly for all of my pest control needs! I wouldn't use anyone else for servicing my home! More...

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Courtney G.

31 March 2016

I had Universal come to help when I was purchasing my home. I used them for a Termite & Moisture report, which led to having some crawl space work and treatments, attic insulation, and getting the rodents from my attic out for good. I was so relived that I would be moving my children into a house without any pest issues. Every one was professional, and had the knowledge to answer all of my questions during the entire process. More...

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Courtney Lauver

30 August 2015

I have loved using Universal. I am a first time home buyer, and they really helped me feel more comfortable with the process. They took pictures of what needed to be done, they took the time out to do a full inspection, and now they are scheduled to treat under my home, do repairs, insulate my attic, and do my pest control. With everything else going on with home buying, they really helped by offering affordable rates, and financing options with $0 down and 0% in interest without running my credit! Everyone is so nice and easy to talk to. I got my appointments the exact day I wanted them. More...

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Pest Control , Termite Control, Termite Treatment, Rodent Control, Roach Control, Ant Control, Spider Control