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U.S. Cleaning & Restoration

Algonquin, IL, Kane County

(43)
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‘21 Certificate of Excellence, 2021

About

U.S. Cleaning & Restoration, is a locally owned and operated company, serving the Algonquin, IL area and surrounding communities. U.S. Cleaning & Restoration, provides clean up and restoration services, to homes and businesses, during some of the most difficult times in life.

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Reviews (43)

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5/5

43 customer reviews

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14 December 2019

Rated highly for: Quality, Value, Responsiveness, PunctualityThey did a fantastic job, price was competitive, service was even better! I would/will absolutely use them again. More...

Reviewed on Google Maps

7 December 2019

Rated highly for: Punctuality, Responsiveness, Quality, Value

Reviewed on Google Maps

23 November 2019

Knowledgeable, friendly, courteous and very reasonable cost.Very good workmanship, kept the area clean. Andy kept us informed of the progress, Follow-up after the work was completed excellent. Have no hesitation or reservation in recommending U.S. Cleaning & Restoration, LLC More...

Reviewed on Google Maps

20 November 2019

We moved and our realtor checked the house and discovered ~1" of water throughout the 1800 sq. ft. basement. A quick Angie's list check gave us two recommended remediation companies. U.S. Cleaning was on tbe road within 30 minutes to assess the situation and get started. The other company couldn't get there until the next day.The price was fair and fixed and they worked till 9 pm to suck out the water. Returned the next morning, ripped out the carpet, removed baseboards, and set up 6 giant dehumidifiers and 20 fans. Tried to save the drywall but it didn't dry out in 4 days so they removed the bottom 2 feet (no extra charge) and ran the equipment for 4 more days to completely dry out the bottom sills and studs.Realtor and prospective buyer were both impressed. More...

Reviewed on Google Maps

6 November 2019

Very friendly, professional, honest, and helpful!

Reviewed on Google Maps

6 November 2019

Better home ,better life and everyone's safe and healthy!!!

Reviewed on Google Maps

1 November 2019

Excellent communication, Very knowledgable. Highly recommended. A company that sees the customer needs first!!

Reviewed on Facebook

30 October 2019

We had a serious mold problem which arose at a time we were having other issues, and working with these guys was a godsend. Absolutely professional-- they know their stuff. They worked with us on pricing-- were very fair, more than fair-- but more importantly they were patient and considerate in dealing with us at a very stressful time. Marvelous communicators-- took time to explain everything-- and were flexible and accurate in arranging everything with us. Very respectful to us and to our home. Their work was efficient and comprehensive.I would recommend this group to anyone. The principals (shout out to Aaron) took a direct interest in making sure their personnel took care of everything to a t. Working with them was a pleasure— and a relief.Anyone having problems like this should contact them for an estimate as they go through their due diligence. They will not be disappointed! More...

Reviewed on Google Maps

30 October 2019

The US Cleaning & Restoration team was responsive, professional and courteous. Based on our interaction, which was substantial and multi-faceted, I would highly recommend them.

Reviewed on Google Maps

14 October 2019

Very nice people. Work quickly and efficiently. Keep the customer's interests in the forefront.

Reviewed on Google Maps

14 October 2019

US cleaning and restoration has just made my hectic life easier! I am a mother of 3 well 7 if you include my fur babies. They showed up on time and did an amazing job! Seriously such life savers!! I will be using them again that’s for sure. Thank you again from this happy mom! More...

Reviewed on Google Maps

8 October 2019

pleasant operatives who performed all necessary tasks efficiently and thoroughly

Reviewed on Facebook

7 October 2019

Kevin, Rick and Andy helped with every step of our process, from walking us through what to watch for and be aware of the day we took on water and the days following, all the way through to what the insurance inspector would be expecting from us when he came for his inspection. They were very respectful of our time, making sure to be aware of foot traffic on carpets, and very friendly with our dogs as well. Overall we had a great experience with U.S. Cleaning & Restoration. We would highly recommend using them! More...

Reviewed on Google Maps

21 September 2019

Top notch response and professionalism. I woke up to a flooded basement and made a phone call at 8am, they were here by 10am and had the basement on it's way to dry by noon. I would highly recommend them.

Reviewed on Google Maps

23 July 2019

They were very quick to come look at our water damage and provide an estimate!

Reviewed on Google Maps

16 July 2019

U.S. Cleaning & Restoration provided exceptional service from beginning to end. They responded immediately to our inquiry and scheduled a visit to our home the same day. Aaron was knowledgeable, professional and easy to engage in conversation. He kept us well informed throughout the entire process; reducing any anxiety or frustration. Aaron worked directly with our insurance company to process the claim . The reconstruction process was uneventful and well done. They (Taras) even completed jobs that weren’t even part of the contract! We highly recommend U.S. Cleaning & Restoration for clean-up and restoration services. This company provides exceptional customer service and is a breath of fresh air in providing A++ service!!! More...

Reviewed on Google Maps

9 July 2019

I was very happy with there service, and would recommend them to my family and friends. They were very respectful and punctual. My carpet looks and smells good!

Reviewed on Google Maps

14 May 2019

U.S. Cleaning and Restoration did a terrific job for us after a pipe broke, flooding my weaving studio. They analyzed the problem and told me what needed to be done. They worked with my insurance company every step of the way, so I didn’t have to worry about estimates and payments. They sent in an energetic team of workers to mitigate the damage, always smiling and making soothing comments. Believe me, I needed soothing. After they finished the mitigation work, they arranged for another team to come in and rebuild the studio. More...

Reviewed on Facebook

6 May 2019

I couldn't recommend them enough. Truly nice guys, and some of the best customer service I've received. I spoke with Aaron after noticing that our second floor bathroom had sprung a leak that was causing a nasty problem for the downstairs ceiling. He explained to me over the phone that they would come out inspect the problem and offered solutions for the reconstruction. Once the water leak was identified they immediately got to work. I didn't even consider that mold could grow, but they used some sort of dehumidifier to ensure there would be no growth and did a wonderful job patching it up and repainting it. Best of all, it wasn't nearly as expensive as I had anticipated. I would recommend them to anybody that needs help. More...

Reviewed on Google Maps

6 May 2019

These guys were the perfect solution to our needs and kept us, the customer, out front and informed the entire process. In addition Kevin was spot on with his assessment and you could tell. His approach made the difficultness of the situation easier to make since on the required actions to make it right again. Yes I would hire again! More...

Reviewed on Google Maps

6 May 2019

The guys did a great job drying out our basement and removing damaged drywall. Kevin is very easy to work with and all are professional and friendly. It was affordable and quality service. I would definitely recommend them. More...

Reviewed on Google Maps

6 May 2019

Excellent work done by very caring and concerned and friendly workers. Couldn’t be more satisfied.

Reviewed on Google Maps

6 April 2019

Collin was on time , knowledgeable and explained what he was doing step by step. Very professional and did great work. Our carpet looks like new! ! Will definitely be calling them again to take advantage for the many services they offer.Highly recommend this company. More...

Reviewed on Google Maps

6 February 2019

Very accommodating and easy to work with. Did a great job cleaning walls and ceilings of home from a 40 year smoker.

Reviewed on Google Maps

6 February 2019

They were able to come in and clean up our carpets before we listed! They look great, and even got rid of some stains!

Reviewed on Google Maps

6 January 2019

Sump failed causing water to saturate our basement carpet. After getting it dried and dehumidified by another company, we used U. S. Cleaning & Restoration to clean and deodorize the carpet. Picked them based on solid Homeadvisor reviews and fair pricing (that was pre-negotiated). They were punctual and did a pretty through job cleaning the carpet. At my request he even checked the moisture level of the drywall to make sure the drying was done adequately. All around great service and price would hire them again. More...

Reviewed on Google Maps

6 January 2019

So courteous and professional. Did a great job on my move out.

Reviewed on Google Maps

6 January 2019

Excellent communication and job well done!

Reviewed on Google Maps

6 January 2019

These guys have been fantastic. They were here the day we called, cleaned up in two days are were working with us through the whole process!!

Reviewed on Google Maps

6 January 2019

Aaron and Rick did a wonderful jod! My white carpet is white again! I have 3 kids you can only imagine the spots and darkness in the high traffic areas! They also cleaned my couches which was great. No hidden fees or extra charges, they charged me exactly what the quoted me. More...

Reviewed on Google Maps

6 January 2019

Sean and the guys did an exceptional job. Clean, orderly and got right down to business. Thank you!

Reviewed on Google Maps

19 December 2018

Knowledgable, quick response and work completion. Great job, too.

Reviewed on Facebook

6 December 2018

I own an insurance company and the cleaning company I was using was not living up to their commitments and my expectations. We decided to make a change and since we got our 6 month contract with U.S. Cleaning and Restoration, I have been extremely happy with the results. They have communicated with me every step of the way and provided the transparancy that every consumer wishes to have in this type of situation. Kevin, as our account manager, has been fantastic and added a personal touch . I could not be more impressed with this company. More...

Reviewed on Google Maps

15 October 2018

Very professional! Did a fantastic job! Would highly recommend this company!

Reviewed on Google Maps

6 October 2018

Kevin and his team are extremely knowledgeable about how to get your home back in shape after suffering water damage and not knowing what the heck to do on my own! You can say a prayer, but after that, call U.S. Cleaning & Restoration to get your home back and your life back!! More...

Reviewed on Google Maps

6 October 2018

U.S. Cleaning & Restoration recently came to my home after my basement completely flooded. I run a daycare in my basement and so this was devastating to say the least. All the carpet had to be removed and the walls 2 ft. Up for the whole entire basementb had to be cut out as well. The crew came out immediately and got right to work. They knew that I needed to get my basement functional asap and they went above and beyond to make sure that this happened. The crew members even stayed late and came back often in the following days to check in on the progress of the fans and making sure everything was being dried out properly. I just can't say enough good things about this company. The quality of their work and professionalism was above and beyond what I could have asked for. Thank you US Cleaning & Restoration Company!!! More...

Reviewed on Google Maps

6 October 2018

My friend's summer house caught on fire and she had an extensive damage in several spots in her home. Her clothing stunk like smoke so bad that she thought about throwing everything out. I found this U.S. Cleaning & Restoration company online by accident and decided to give them a call. Everyone was surprised about what a miracle these guys pulled off! They arrived soon after we called them, looked over the damages, explained us exactly what they can do to help and got to work the very next morning. They were very professional and compassionate. They saved all of my friend's clothing and worked with their insurance company as well as the contractors to get her place back to he way it was. We highly recommend this company!!! More...

Reviewed on Google Maps

21 September 2018

Had water damage and the problem was handled quickly and efficiently. I didn't get any run around and got the distinct impression they truly wanted to help. It helped a great deal because I was extremely stressed. I already recommended them to my friend in a similar bind More...

Reviewed on Google Maps

21 September 2018

Had some serious basement water damage after a major storm and U.S Cleaning and Restoration responded quickly and did an amazing job! Things were back to normal in no time and I couldn't be more relieved and pleased. I would definitely recommend them to anyone! More...

Reviewed on Google Maps

20 September 2018

Aaron and team are fantastic! They are professional, friendly, extremely conscientious and efficient. They cleaned my walls and popcorn ceiling and removed stains and marks that had been there for over 10 years. In particular, they removed 10+year-old water stains that I was told would never be removed. I highly recommend U.S. Cleaning & Restoration! More...

Reviewed on Google Maps

18 September 2018

Yes, I defiantly would recommended U. S. Cleaning & Restoration, to anyone in my family or friends.
l just had them come to clean one of our rental apartments and what a great job from top to bottom. Anyone who has rental apartments know what a nightmare is it when a tenant moves out. I will defiantly use them again and again. More...

Reviewed on Google Maps

3 August 2018

Great, knowledgeable, caring staff. Fast response. Takes the stess out of a stressful situation!

Reviewed on Facebook

6 June 2018

us cleaning did a great job at my house when it flooded

Reviewed on Google Maps

Q&As

The fact that we help people in their time of need on a daily basis.

We wanted to ensure people were treated fairly while also having a high standard for service. Customer service is most important to us.

Because we guarantee our work and we work tirelessly to ensure our customers are happy.

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