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Twice as Tidy Ltd

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About

Twice as Tidy provides a fantastic cleaning service. All cleaners are dbs checked and fully insured and we supply all our own cleaning products. A lot of our work is now via recommendation from some of our 200 customers.
Customer satisfaction is paramount and we are always on call to answer or deal with any queries you may have.

8 hires on Bark

Reviews (4)

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2.5/5

4 customer reviews

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15 September 2019

I agree with Fran's comments do not use this awful company.

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Reply from Twice as Tidy Ltd

Joanne i'm afraid i don't recall who you are

17 July 2019

Extremely disappointing standard of service and unprofessionally run. If you raise a concern you are avoided or it is implied that you are not telling the truth-not what you would expect from management of a company.

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Reply from Twice as Tidy Ltd

I visited your home which was extremely cluttered, cleaning was almost impossible until tidying up was done first. On your 1st clean you had 4hrs which only scratched the surface but you were more than happy with. Weekly cleans then went down to 2hrs which was near on impossible to scratch the surface. 2 cleaners were at your home yesterday for 1hr 10 mins which meant you had 20 mins extra, but you still didn't pay them. Twice as Tidy has been open for 7 years and we only ever have recommendations. Please note we can also refuse to clean for someone if their property is too bad and they expect too much within a specific time scale. I wish now we had refused to do yours. I am appalled and have taken this review very personally. My staff have all got years of experience and have never had complaints of this manner. Customer service is paramount and I will always ensure my customers are happy. However I suppose in any line of work there is always one. I hope your successful in finding the correct cleaning team, that suits your very demanding needs!

9 June 2019

the cleaning was done to a very poor standard. and took much longer than expected i could have done a better job and im wheel chair bound. . do not use this company unless u have no other choice even then i would prefer to sit in my own mess More...

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Reply from Twice as Tidy Ltd

I have literally no idea who you are, are you sure you have the correct company?

verified
26 September 2017

House Cleaning

Excellent, professional and highly recommendable service. Thanks so much!

Q&As

We have been trading for 5 years within this time our customer base has grown from strength to strength

Yes we supply all our own cleaning products, hoovers etc.

Life is extremely busy for everyone now especially in today's climate. Being able to provide a service whereby people are able to spend more time doing quality things they should be doing rather than chores is very satisfying.
Also helping the more vulnerable with their cleaning along with shopping etc is what makes this job worthwhile.

My daughter! she was registered disabled from birth and unfortunately I had to give up work in Barnardos to be a stay at home mum. She is thriving now and I wanted to work but still be able to be there for her when she needed me. I started cleaning which I adored. However I was wanted by so many people I thought why not? What did I have to lose. I'm now in offices my daughter is on her way to college. I'm unable to clean myself anymore because we are so busy but I truly believe customer satisfaction is paramount and all my cleaners agree !

The reviews on my website say it all we have grown as a company and are still thriving