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Reviews (27)

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lindsay wilczynski

23 August 2019

The selection was wonderful! The staff was amazing! They made everything so easy! My wife was thrilled with the arrangement they put together!

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Jeanie Bloom

15 May 2019

We have ordered corsages for prom here for the last two years and they do a great job. The flowers inside are amazing. Very helpful and friendly staff.

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Bradley Cochrane

15 May 2019

My go to florist! Everyone is extremely helpful and their flowers are always beautiful.

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Kate Cherry

29 April 2019

Trillium handled my requests for my Dad's memorial florals/photo in October '17. I was frazzled, but they were calm and dear. Just when you want someone to NOT cause you stress, and.. read your mind? They did that. I'll never forget it. More...

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Ariana De Jesus

29 April 2019

I called for a last minute Boutineere and Corsage for Adult Prom & Lisa was very nice on the phone and accomodating. They happened to have a left over corsage that wasn’t needed by someone else and it worked with our colors. Worked out perfectly! They also made my anniversary flowers my boyfriend surprised me with last year and they were beautiful!Thanks so much for the awesome work & service. More...

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Anne S.

16 February 2019

Living out of state and having to choose a great florist for a funeral is always nerve wracking. After spending a hour looking at arraignments that would reflect the beautiful woman my Aunt was, I found the perfect one at Trillium's Florist. A elegant floral arraignment with a beautiful angle figurine in the center. An arraignment my Aunt would have loved. I ordered on Saturday and noted specific delivery instructions regarding timing. A couple hours later, I received a call from the florist confirming my order and assuring me the timely arrival! That was awesome! On Tuesday morning, I received a call from them that the angel they had for the arraignment had a noticeable defect and they offered to replace it with a beautiful and comparable replacement. However, my Aunt collected angles and it was important that be the focal point on the arraignment. When I shared this with Lisa at Trillium's, she stated they had some beautiful angels in their Christmas decorations and she thought she had one that my Aunt would love. An hour later, I receive a photo with 3 beautiful angels for me to pick from. I choose the one holding a dove and that I knew my cousin could put in his garden. The arraignment arrived early, received many compliments and was absolutely stunning. Trillium went above and beyond! Their focus on customer service, attention to detail and communication is something businesses miss all to often. These are the qualities that separate great businesses from good businesses. Trillium will be my first call when I need flowers in NY. More...

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Ravi Pidu

30 December 2018

Have been past this shop a few times, it always looks so pretty and inviting. Been looking for an excuse to go in. Recently, my cousin wound up with a broken leg and I did go here. They created a flower display for my cousin. It helped him feel a little better. A good experience for sure. Top shelf inside just like the outside. More...

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Grant Ter-Avanesyan

30 November 2018

My wife was looking for some African violets for her aunt. It was pretty challenging to find them in Buffalo in November. We live in California so she was calling a few places. She called Trillium's and spoke to Sandy. She was very pleasant to speak with. Sandy offered to call their distributors but had to do it the following morning since they were closed. Even though we did not get the flowers from them (found a florist who was able to order and get to his distibutor the same day) we were very impressed with Sandy's customer service. She called my wife back the following morning and said that they had the violets in their store. My wife was very impressed with the exceptional customer service Sandy provided! Thank you Sandy. More...

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JoAnn

6 September 2018

I came to Trillium's Courtyard on a Friday morning and needed wedding flowers for Saturday afternoon. Our son surprised us by planning a wedding with only 48 hrs notice. The wish list was 2 arbor pieces, bridal bouquet, 13 bouquets to match, flowers for brides hair and flowers for the wedding cake. They went out of their way to help us and everything was beautiful and amazing. The wedding was on Sunday and they told me how to keep the arbor pieces fresh until then and they looked and stayed beautiful. Everything was lovely and the customer service was over the top wonderful. I am a very very grateful mother of the groom. Never hesitate about this place they will do whatever they can to accommodate you! More...

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JL B

1 September 2018

Wonderful experience with Trillium! We were caught in a pinch for a wedding but the fantastic staff saved the day! Beautiful flowers and great service.

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Tim Kukulka

29 May 2018

Very friendly and helpful florist. They were able to send flowers in New York and the bouquet was absolutely stunning. Thank you!

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Julie Cappellano

29 May 2018

Absolutely beautiful fresh tulip arrangement. Outstanding customer service. Extremely accommodating. I had a really great experience with this florist. I have friends and family in Buffalo and often have a need to send flowers. I look forward to doing business with them again. The order was placed 1 day in advance and it arrived as promised. I also appreciate the delivery confirmation. Really, really well done. More...

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Ladine Thomas

7 May 2018

Friendly staff, they took extra care to make my purchase look really nice because they were for a co worker that was returning to work after battling breast cancer

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Big Mike

13 February 2018

A pleasant experience. The staff is very friendly and helpful. The arrangements are incredible!

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Isolde Maher

6 November 2017

Excellent florist! I called in a birthday bouquet order totally last minute for my mother-in-law and they delivered a beautiful bouquet that day! My mother-in-law says the flowers are still beautiful more than a week later! They were so helpful over the phone and saved the day for me!!! Highly recommend these folks! More...

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Lachlan Mcgurk

2 April 2017

Beautiful shop and wonderful, knowledgeable staff!

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David Albertson

14 February 2017

The flowers, service, and price are the best. Ask about their "Flower Hour" club.

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William M.

2 February 2017

As a business professional, I often have flower arrangements sent to associates and staff members for a number of occasions. The Trillium staff is always very kind and helpful and somehow they always seem to put just the right arrangement together! They have really come through in a pinch when I needed something delivered out of town right away. And even the extra special requests are handled perfectly. I had ordered an arrangement in the shape of a birthday cake for a special gift that overwhelmed the recipient and really made her day! There are many wonderful floral shops in the area but Trillium will always be one of my favorites. More...

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Amy F.

2 February 2017

After reading Tracy's review from August, I decided to give this florist a chance. I am not from Buffalo and needed flowers for a funeral service. The representative on the phone was very patient and helpful as I was making my selection. But the reason for 5 stars is the flowers themselves - I received photos of the standing spray. It was beyond gorgeous with completely fresh flowers in a very respectful arrangement. The family was so grateful to have received them - thank you so much for making such a tough day a little brighter. More...

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Andrew Bloom

6 October 2016

I bought a Corsage for a girl for Homecoming. Definitely worth the price

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Tracy Garner

4 August 2016

After having the most horrible experience with Flower Delivery Express( delivered dead roses on the floor of my mothers home) I was livid, emotional, and hysterical. I went Trillium's Courtyard Florist where the women there where beyond understanding empathetic and knew just how to put together the best bouquet for my lovely mother. They were so helpful and caring. The flowers they put together for my mom brought tears to my eyes and hers. She absolutely loved them and it made her day. I am a loyal customer to this floral shop from here on out. The quality, pricing, and service I received was impeccable. Please, don't look anywhere else. Go see these women! More...

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Carianne Rude

6 July 2016

Great florist! Highly recommend! I was married July 4th. The bouquets were absolutely beautiful. The owner was wonderful to work with. Very helpful ! Her shop was even closed on July 4th and she came in just to do my flowers for my wedding and dropped them off. I can't say enough how much I appreciate Trilium. Thank you ! More...

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Colton Johnson

26 June 2016

Great service even near closing time and the florist's taste was amazing making a beautiful bouquet on short notice. Extremely fair pricing.

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Nancy p

6 January 2015

Spoke with Sue today and she was absolutely delightful. Calling long distance and finding the right florist is not always easy.
She handled my order so professionally and made tremendous recommendations
Sue took the time to find out about the recipient's preferences in colors , etc. so I am certain the flowers will be beautiful.
Thanks for the great service.
Great website too!
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Marilyn

28 June 2014

Yes, it's all my fault. I was late ordering flowers for my daughter's wedding, but you guys saved the day! The flowers were beautiful, service was excellent and I and my daughter were pleased! I don't know what I would have done without you! Thank you, Thank You, THANK YOU! More...

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Michelle

21 June 2014

Everyone that we worked with at Trillium was very helpful. They listened carefully and suggested great ideas based on the few photos that I brought. They took amazing notes at our in-person planning meeting, so I knew that they would remember everything months later. Our flowers were beautiful and delivered in perfect condition! Thank you Trillium! More...

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Beth

20 August 2011

The Trillium was wonderful to work with for my wedding. I didn't have a large amount of flowers or ideas about what I wanted, but they had great ideas that exceeded all my expectations! I especially loved my wedding bouquet which they totally picked out - the white lilies and sparkles were the best parts. Everything was also delivered exactly when we needed them and in perfect condition. More...

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