Treacle Town Pie Co
Macclesfield, Cheshire
(64)
Macclesfield, Cheshire
(64)
64 customer reviews
Rebecca
Quite upsettingly we were forced to reduce our wedding reception number from 60 down to 42 due to the groom having cystic fibrosis and having a raging chest infection that he remains on long term recovery treatment for. We notified Mark as soon as the doctors told us about the proposed treatment 37 days ahead of the event to see if this was still doable for him. No response from Mark for 2 weeks but this was to say everything going ahead as planned with no mention of the new cost being an issue. Then 14 days before the wedding he emailed (no text or phone call) to cancel and has been making up percentage loss since. He was threatening and emailing at bizarre times of the night (1am/ 3am). We found him to be rude, uncommunicative, unresponsive to phone calls or emails even prior to him cancelling when he had the knowledge of changes over a month ahead. We found him extremely unprofessional especially at the point he threatened us. Following other reviews it appears that he double booked us with another event and pulled out last minute of his own choosing. We are so glad our wedding was catered by Feastible of Macclesfield instead, lovely, professional and delicious food. More...
Mary Toole
Firstly, I note that The Treacle Town Pie Company and owner, Mark Wilkinson, have many 5* reviews and I’m sure that each customer was truly delighted with your service.
However, we have not had such good service to say the least. I therefore feel compelled to leave an honest review in the hope that no other couples are treated in such an horrific way by The Treacle Town Pie Company with less than 2 weeks to go before their wedding.
The fact that you were so cold and dismissive when confronted about your disgraceful behaviour, coupled with your fantastical lies, is nothing short of outrageous.
Such is the character of Mark Wilkinson, the man that runs The Treacle Town Pie Company.
I fully expect you to refer this to your legal representatives but have nothing to fear because I am simply relaying what happened, the ridiculous lies that you told, and your shocking reaction when caught out in those lies.
On 7 August 2021, Mark Wilkinson of the Treacle Town Pie company, was contracted to cater for my son’s wedding on 4 June 2022, Jubilee Weekend.
A substantial deposit was paid as a sign of good faith and to secure the contract.
On 21 May 2022 Mark we Wilkinson of The Treacle Town Pie Company emailed to explain that his mother had died in South Africa and that he was currently over there organising the funeral. Amongst his other lies, he further explained that the autopsy was due on 23 May 2022 and he didn’t know when he would return to the UK. All very detailed.
Upon receipt of such sad news my son and his fiancée looked on Facebook for further information.
To their horror, they discovered that Mark Wilkinson’s mother had actually died the previous November.
The next day, worried sick, they visited The Treacle Town Pie Company unit in an effort to find some reassurance.
They were shocked to find Mark there.
Mark admitted that he had told them a pack of lies, and said that he had another booking that day that he preferred to honour.
There was no apology, and neither did he offer to help find an alternative caterer.
It was a question of staff shortages then The Treacle Town Pie Company owner, Mark Wilkinson, would have known about it long before his email of such fantastical lies.
He did, however, say that he ‘could just have not turned up on the day’, a remark that was singularly unhelpful.
We find The Treacle Pie Company grossly unprofessional. The elaborate lies were deeply upsetting. The Treacle Pie Company was chosen to cater for my son’s special day because they were said to be Manchester finest, with several awards to their credit.
Any right minded person would be appalled at the way The Treacle Town Pie Company has treated my son and his fiancée so very close to their wedding day.
What hope do they have of finding a suitable wedding caterer with less than 2 weeks to go before the wedding, and especially on Jubilee Weekend?
I wish everyone to know that Mark Wilkinson of The Treacle Pie Company cannot be trusted, even when a contract is in place.
He is hoist by his own petard.
By his own admission he is a liar.
Mark Wilkinson of The Treacle Town Pie Company should be thoroughly ashamed of his actions and embarrassed by his lies.
He has no professional integrity whatsoever, and absolutely no regard for the misery he has caused.
Such is the nature of the beast.
It would be a foolish person that gave business to such a disreputable firm as The Treacle Pie Company.
The deposit was returned.
An apology was never offered by Mark Wilkinson of The Treacle Town Pie Company.
So.
No catering
No apology
No truth
No help
No remorse
No integrity
No compensation
No nothing - just lies.
A truly outrageous way for Mark Wilkinson of The Treacle Town Pie company to behave-grossly unprofessional and totally uncaring in the extreme.
If I could give 1 star, I would.
More...
Phil Marke
Just tucking into my delicious game pie for Xmas eve supper while watching home alone, doesn’t get any better than this! Just wish I ordered two pies! absolutely top job from Marc at treacle town pies. All the very best fir Christmas and 2020. More...
Reviewed on Facebook
Alan Smith
The pies from this place are the best one's that Iv ever had absolutely amazing
Reviewed on Facebook
Hannah Bentham
⭐️BEST PIES AROUND ⭐️ we chose to have the steak pie as one of our main course options for our wedding meal on the 25th October, 2019 at Shrigley Hall and they were amazing, so many guests commented on how nice the pies were. Would definitely recommend, best pies in Macc!! More...
Reviewed on Facebook
Andrea Louise Stevens
Cant recommend mark and his team enough!! We’ve used them several times for large events and for small family get togethers! Fantastic quality, freshly prepared food all presented beautifully. We always get complimented on the spread Mark does...unfortunately we can’t take any credit...all down to treacle town pie company More...
Reviewed on Facebook
Rachel Dyas
We hired Mark and his team to cater for our village hall wedding on Saturday and I am so glad we did. The food and the service was exceptional. We chose the sharing platters for starters which were huge and looked amazing. And of course pie and mash for our mains. Mark dealt with everything and answered all my questions quickly on the run up to the wedding. We couldn't have asked for anything better. Thank you so much for playing such a huge part in our day and being so amaxing! We will pop in for a pie next time we are passing xx More...
Reviewed on Facebook
Sarah McNicholas
Mark and his team have been a perfect supplier when hired for our wedding last weekend. They went above and beyond to ensure that our day went without a hitch. from the 1st meeting mark made us feel at ease and we knew we made the right decision as we had an idea at first what we wanted but clear to say once we saw the food choices we changed our minds. Communication is amazing and all the little things covered by the team. Food was awesome and all our guests loved the food. perfect for catering for any event or occasion. thank you from the bottom of our hearts Sarah and Andrew McNicholas xxxx More...
Reviewed on Facebook
Adele
Hired to do a Hog roast for my 40th birthday party. The service was great our chef was fantastic and the food was very good. Can highly recommend. Many thanks to Mark and Ian More...
Sarah Postlethwaite
Great pies lovely traditional type counter with super friendly staff. Reasonably priced
Reviewed on Facebook
Hattie Smith
Mark and his brilliant team had a hugely positive effect on our wedding day. The food was amazing and enjoyed by all our guests! Highly recommend and you must try a pie More...
Reviewed on Facebook
john hardman
Excellent food, fantastic service. They couldn’t have been more helpful from start to finish.Will definitely use them again and would recommend to everyone.
Reviewed on Google Maps
Becky Hodgkinson
My first Treacle Town Pie will not be the last, it was absolutely gorgeous Mark, pastry is amazing! Thank you Becky Hodgkinson x
Reviewed on Facebook
TinaT-73
Mark was most helpful when I rang to request a refund for my daughter's wedding which has sadly been cancelled and agreed to refund the payment we had made [over and above the deposit] in full.
Reviewed on Yell
Tracey Clarkson
What a 5 star service! We booked Mark to cater for 50 guests cooking a paella. Mark arrived, set up, cooked and served our guests in a very professional manner. We all enjoyed watching the paella being cooked from scratch. The food was absolutely delicious and our friends all commented on how well presented and tasty it was. We will definitely use this company again. More...
Reviewed on Facebook
Adam Malkin
Went in to discuss catering for an event, was a friendly and professional experiance.
Reviewed on Google Maps
Jude Nash
FIVE BRILLIANT STARS!! We recently booked mark for a hog roast for 90+ guests. It was super easy communicating with Mark before the event and took all the stress out of the catering. He turned up prepared everything and served our guests the most delicious hog roast and salad ever. We didn't have to do anything. We had so many of our friends telling us how amazing the food was. Mark was professional and the food was prepared, served and tidied up without a hitch. I can't recommend treacle town pie highly enough. We will definitely be using them again. Thank you so much More...
Reviewed on Facebook
Lee Mayers
The best pies in the land!
Reviewed on Facebook
Kelly Bere
great pies and good price
Reviewed on Facebook
Nick Woolley
Brilliant pies universally loved by our guests. Mark's advice before the wedding was invaluable and his staff were attentive throughout the day. Wouldn't hesitate to recommend.
Reviewed on Google Maps
Tom Rutter
Amazing pies you won't get any better
Reviewed on Google Maps
Barbara Torson
Treacle Town Pies are amazing and week after week so consistent. They never fail never disappoint you. Everyone is so pleasant and most friendly. The large orders they have had this Christmas and when you went to collect them they were so organised. I can only give them 10 out of10 Have a lovely Christmas to all of you at Treacle Town Pie Shop / Bakehouse. More...
Reviewed on Facebook
Carol Hague
Fresh baked homemade beef pies
Reviewed on Facebook
Julie Brooks
excellent pies very filling
Reviewed on Facebook
christine McKillop
Mark and his team did a fantastic job catering for our wedding reception, providing canapes suitable for a wide range of dietary requirements (e. g. Gluten-free, nut-free, onion-free and vegetarian). He delivered all the food to the venue on platters ready for serving and all our guests were very complimentary about the freshness and taste of the canapés. He also delivered a Paella night for us which was also excellent. Absolutely outstanding service all round. More...
Reviewed on Google Maps
Eryn Gair
Treacle Town Pie Company did the catering for our wedding last week. Everyone absolutely loved the food. We had pie, mash and peas followed by a choice of 4 desserts and then hot beef and gravy baps in the evening, everything was delicious and presented beautifully. We really couldn't have asked for better. Thank you so much for being amazing. All of you were fantastic xx More...
Reviewed on Facebook
Lynton Buxton
What can I say? Another excellent hot and cold buffet for our Queen's Award celebration event in Runcorn. Everyone has been speaking of it after and wanting contact details for future reference. The food, service and behind the scenes could not have been better. Thanks again Mark. A triumph.... More...
Lynton Buxton
This was the second time Mark has provided us with a celebration menu at our company events and we were not disappointed, again! A hot & cold buffet for the Lord LIeutenant of Cheshire and our other distinguished guests. The food and service helped make it a very special event. Thanks again Mark! We've already started handing out your leaflets to guests wanting your details. More...
Reviewed on Facebook
Abigail Dunne
Would highly recommend Mark & his team at Treacle Town Pie Company for any event catering. The food and service at our wedding in August was brilliant, Mark took control of the menu and running of the day which was a great help during my planning. We chose a desert table as part of our 3 course wedding breakfast and was a great hit with our guests ! Evening hog roast and crackling has received many compliments and I have recommended Mark to friends & family. All round delicious food and great service with a smile! I have also been to Marks shop for his renowned pies and will be going back for more! More...
Reviewed on Facebook
Anne Baggs
We had a fabulous 60th birthday party and Mark provided the hog roast. It was fantastic! Mark and his assistants arrive on time, set themselves up with tremendous efficiency under a gazebo and got on with the job! We had lots of compliments that the food was very tasty- hog roast with stuffing and apple sauce, rolls, 4 salads and stuffed peppers for the veggie options which everyone said were delicious. We couldn’t have asked for more. They cleaned up afterwards and you couldn’t tell they had been there! I can’t recommend Mark enough. If you want good food at reasonable prices and hassle free, he is the man! Thanks Mark and the guys - til the next time ! More...
Reviewed on Facebook
Jo Richardson
Hi Mark
Reviewed on Facebook
Kate Andrews
Thank you to Mark and the team for providing the wonderful food at our woodland wedding! The antipasti starter boards have received rapturous praise and the pie and mash was an absolute hit! From the moment we met Mark we knew we were in good hands- very knowledgeable, professional and great communication. Great with suggestions and help with other wedding queries! Thanks Treacle Town!! More...
Reviewed on Facebook
Julie May Jones
We had an amazing hog roast for my brother’s 50th birthday. They had been recommended by another client. It is the first time that we have had outside caterers and not had to worry about a thing. After an initial phone call, the whole thing was organised in two emails and a bank transfer. Mark and the team arrived on the dot, set up, served with a smile, cleaned up and left us with the yummy leftovers, which we ate most of later and husband has just made rissoles with the last bit! Delicious through and through and a super vegan alternative for one guest. All our guests loved it and it meant that we could relax and enjoy the evening too. Also , excellent price compared to some quotes we got. Thanks to Mark and the team. We will certainly use them again and could not recommend them more highly. 10/10 More...
Reviewed on Facebook
matt cooke
Used this company for our wedding. Very organised and professional staff who helped from start to finish. We had a barn wedding outside and it wasn't any trouble for Mark and his team. Would recommend Treacle town pie company More...
Reviewed on Google Maps
Martin Wilshaw
Cracking pies,a must try for everyone �
Reviewed on Facebook
Laura Claire Ward
Thanks for serving all 128 of our guests with a smile at our wedding at Whitebottom Farm! The food and canapés were delicious and the service was great from serving the welcome drinks to serving the toast drinks. Thanks for being so helpful on the lead up to the wedding and ensuring that everything fell into place on the day. � More...
Reviewed on Facebook
Paul Oldham
Treacle town pie company just catered for my wedding, first class service from day one. On the day the food was excellent, especially the sharing platters with homemade chutneys for starters. They was a real talking point and great way for people to interact with each other. The paella for the evening was excellent and a real focal point for people to watch. Staff all polite and efficient. Would recommend for any event. Thanks again - Paul & Melissa More...
Reviewed on Facebook
Kevin McKinney
Top pies top man Mark bcrpp
Reviewed on Google Maps
Anthony Knox
Mark has catered for several weddings at Hargate Hall and all have been a great success.
Reviewed on Google Maps
Gill Redfern
Mark and his team did a wonderful job catering for our daughter’s Christening. The selection of pies were perfect for an autumn day and we had loads of compliments from our guests about how delicious they were - everyone had their own favourites! Mark made the organising a breeze and he was really helpful on the day too. Big thumbs up from us!! More...
Reviewed on Google Maps
Helen Tuck
We had fantastic catering from Mark and his team for our wedding. The paella looked amazing and tasted delicious. Lots of guests went back for more, both the meat and vegetarian options. The award winning pies which we warmed up later in the evening really hit the spot too and were great for soaking up beer! Mark was a true professional especially during the week before, making reassuring phone calls to keep us calm. I would recommend Mark and the team to anyone, without hesitation. Perfect food for the perfect day! Thanks Mark. More...
Reviewed on Google Maps
Andrew Higginbotham
Every time I return to Macclesfield, I make sure I visit this pie shop. Impossible to buy only one! Great pastry and fillings @ a decent price, compared to other pie shops in the area.
Reviewed on Facebook
Matt Stevens
Spread at the Langley Cricket Club Presentation Night was awesome. Everyone commented on how good the food was. Well done to Mark and the team!
Reviewed on Facebook
David Frame
Provided an excellent buffet for Langley cc presentation night. Food was delicious, the chicken was the highlight of a great selection.
Reviewed on Facebook
Tim Wilkinson-Hall
Great buffet for Langley Cricket Presentation night. Fast communication too. 100% recommend
Reviewed on Facebook
Coalyard Kate
Enormous thanks to Treacle Town pies who catered our office warming ‘do’ for 40 last Friday 16th Feb. You made the process so easy and the food was spot on. It was delicious and freshly made, and tasted it. The pies were naturally the biggest hit and didn’t last long at all! Hope to repeat it all again at some point and definitely on a smaller scale quite soon, with a pie for lunch! More...
Reviewed on Facebook
Stuart Kirk
Mark catered for around 45 people at my 50th birthday party in Bollington. The food was excellent, and there was plenty of it, so much in fact that some of it left with my various guests to end up in several areas of the UK the next day! I had a few vegans and coeliacs present, and they were all catered for with the food clearly labelled. I had a chat with Mark before everyone arrived and he's a very nice chap, easy to talk to and nothing is too much trouble. I would not hesitate to use his services again. More...
Reviewed on Facebook
Kelly O'Donnell
Treacle Town Pie Company catered for our wedding in November and did an excellent job! We've had nothing but compliments from our guests ever since. We had a selection of amazing pies and mash, all dietary requirements catered for without a compromise on taste. We also had the fantastic hog roast for our evening guests which helped keep everyone dancing late into the night. Mark was so helpful and did everything he could to accommodate any request we had, whether it be for special children's meals or particular desserts. His staff were efficient, friendly and professional and we felt we were in safe hands throughout our wedding planning and during the day itself. We would highly recommend the Treacle Town Pie Company for a wedding meal or any important event, as they can offer something a bit different from your usual formal wedding food and the pies are the best you'll find! Thanks again Mark! More...
Reviewed on Facebook
Justi Harman
The pie are great nice flavour not to rich4*
Reviewed on Facebook
William Read
Best pies in Macc!!! Best pies in Macc!!!
Reviewed on Facebook
