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Tradec Supplies Ltd

Farnborough, Hampshire

(10)
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Reviews (10)

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4.5/5

10 customer reviews

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22 May 2020

Beware ordering online!!!
Shame as they were fairly price competitive online but very disappointed as I was informed about masonry paint out of stock which was fair enough.
I was then told the other batches of paint would be sent, on arrival there was several eggshell paints missing so I contacted them (screen shots attached) and was informed ‘apologies as there was an error updating their website’ so instead of informing me, they decided not to tell me it wouldn’t arrive. For this convenience I would've assumed rectifying and sending out eggshell paint asap as part of a good gesture but nothing but to reorder again with P&P, now I have workmen scheduled for painting and I have to start the process again for ordering paint again….costing me money and most importantly wasting my time.
In my response to the below, t\it sums it all up as i didn't spend a lot with 'my small amount of business' (£138 for people if they are wondering) so that explains why I got treated like this, the onus was on you to inform and advise the customer that there was a problem with the order and to confirm that no eggshell paint would be arriving as this was YOUR ERROR.
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25 July 2018

Authorized DECO COLOR aerosol line distributor in Farnborough.
Highly recommended!

Reviewed on Facebook

25 July 2018

They have everything you need. Great customer service. Would buy again

Reviewed on Facebook

25 July 2018

Really helpful guys in the store, always answer my numerous questions and give great advice !

Reviewed on Facebook

25 July 2018

Tradec Supplies have supplied quality mixed colours to renovate Schooner Cottage, Portland, Dorset. Thank you Tradec Supplies.

Reviewed on Facebook

4 July 2018

WONDERFUL selection great choice extremely helpful VERY VERY Nice people GREAT SERVICE

Reviewed on Google Maps

28 April 2018

What they do not have that does not exist in painting and decorating from paints through accessories and tools from A-Z. Great customer service as well.

Reviewed on Google Maps

10 November 2017

I'll never buy paint from anywhere else now. They have bent over backwards to colour match for me, and have been friendly and helpful throughout. The prices are very reasonable, and the service is second-to-none. I'll be back in next week for more paint as we are doing up our new house. Highly recommended! There's a huge difference between walking into a chain store and going to a local business - if you've not tried them, do it - you'll end up wondering why you didn't go in before! More...

Reviewed on Google Maps

16 February 2017

Highly recommended !!! I have used Tradec a few times and have always found them helpful and well priced. I needed advice on what I was to do and they were very knowledgeable and helpful - I will certainly use them again - thanks !!

Reviewed on Google Maps

19 January 2017

very good and always deliver

Reviewed on Google Maps