Saratoga Springs
Tracked Out Adventures offers exciting motorcycle, UTV and snowmobile tours in Utah. If you are looking for a guided snowmobile adventure, our backcountry tours are a perfect fit! Contact us to schedule your adventure today!
Address: 455 W. Aspen Hills Blvd, Saratoga Springs, UT 84045, USA
25 customer reviews
Jace
I ordered snowmobile gear from DJ at Tracked Out Adventures for my Nephews Christmas. DJ had promised that he would be able to get the gear in 2-3 days.
We ordered it on December 17 through messages to which I immediately asked how I could pay him. He followed up asking for an email address, I was assuming he was going to send a receipt of the order. On December 21st I asked if he had emailed me anything, to which I heard the sound of crickets chirping (nothing). I messaged him again on December 22nd, as according to his promise, he should have these in stock by now. Once again I heard nothing. I started trying to call direct to the Tracked Out Adventures Phone Number listed online, and left a message to call me as Christmas was getting close and he had promised the gear would be in 2-3 days after ordering. Texted DJ through his direct number and he responded several hours later saying he would check with his assistant. Never heard back from him that day. Messaged him on the 23rd, and once again heard nothing that day. Messaged him on the 24th, and he responded that they have not ordered them yet! One week after they were supposed to be ordered, and they had completely failed to order these? I was frustrated but asked DJ if he would order them and get them. Nothing again. Christmas comes and goes, and I message him again on the 28th, and he states the gear will be there tomorrow. I hear nothing from him the next day. I message him on the 30th asking if it is in. He responded that he believed it did, I responded when and where I could pick it up, and to get me a total cost. Nothing, even after messaging him for several days. He finally got back to me on the 5th of January stating that they were waiting for one thing, and that it should be there on the 8th. Hear nothing from him on the 8th, and message him again on the 12th to which he states it has arrived, I ask where I can pick it up and the cost again. He said he would grab it and bring it my way, that is great, save me some driving. He then responds that he is busy and cannot meet today, tomorrow would be better. Message him the next day with no reponse again. After messaging him for days he states he is out of town and will be back the next night. I message him several times to find out where to pick it up and when. Nothing for several days, then he responds that he doesn’t have all the gear! This is now more than a month after ordering these, I am confident that DJ sold part of my order to another client, and blamed his assistant for making the mistake. Then he informed me that what was missing from the order was backordered from the manufacturer with no idea when it would be in stock. DJ then told me I could grab the other part of the order, to which I responded where, and the cost. Nothing again. This same exchange of messages repeated until the end of January. Then DJ refused to respond after that. I did not ever get my order, and was forced to order the gear from another source, before the winter was over. I am so glad that he never followed through on taking my money.
I realized I must warn anyone to NOT DEAL with Tracked Out Adventures, I need to put reviews out calling DJ and Tracked Out Adventures what they really are. A LOUSY BUSINESS! I never post reviews on companies, but felt I was required to after this experience. No responses, no help, and failing for months to follow through. Don’t rely on DJ or this business to live up to anything they promise, they never follow through. Only thing DJ and Tracked Out Adventures succeeded on was ruining someone’s Christmas present!
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Kari Truett
We had such a great experience and still today talk about how awesome our tour-guides were. They took us up to fresh powder and we were able to play in this beautiful meadow that we could just spend all day in. Plus anytime that we ever got stuck, because we had so much fresh snow our tour-guides were so helpful in getting us out and making sure we were safe. Not only did they make sure we knew what we were doing but always encouraged us when we got frustrated with ourselves. They also provided things we had forgot to pack. Thank you for such a great Experience! More...
Reviewed on Facebook
Mark Behrens
went out for 2 days with Tracked Out! Spending the weekend learning and riding from the best was a great experience. The gear, the concern for trails, and the attention to their clients is unmatched. If you want to challenge yourself and up your skills at the same time this is the crew. Did I mention it is affordable? Cant wait to try a snowmobile adventure. More...
Reviewed on Facebook
Andrew Getka
Booked a guided tour for 2 days with Tracked Out. They had everything I needed from bike to gear to transport. Had an awesome 2 days of riding some sweet single track. I'd highly recommend these guys.
Reviewed on Facebook
Mark Reist
Tracked Out Adventures gave me an amazing tour through some amazing single track trails! DJ Osborn and his partner are phenomenal dudes who really care about giving their Customers the best riding experience! Their expert knowledge of the terrain matched with their top-of-the-line equipment and gear they rent out assures for a great ride every day of the week no matter the weather conditions! Best day of riding I’ve ever experienced! More...
Reviewed on Facebook
Alex Jennings
Both guides were very friendly and very helpful! Super patient and clearly love what they do, they made the tour an amazing experience!
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Shaun Austin
I have been wanting to check out the north Utah single track, thought about doing it by myself as I was going to be driving through. Decided to book a tour, it was great! They got me straight to the good stuff! More...
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Steph Hunsaker
Great opportunity to improve you riding skills with great people! No judgement, and amazing riding areas!
Reviewed on Facebook
Sean Kroeger
Good gear, good people, and all around good time!!!
Reviewed on Facebook
Ian Grohman
We didn’t rent sleds thru TOA but had a guided service by DJ and Justin. 10/10 would recommend and will be returning, renting sleds through them guaranteed. As avid riders from the Midwest, these guys gave us the best riding we have ever done. Thanks again DJ and Justin for the great time. More...
Reviewed on Facebook
Austin Adams
These guys were seriously so awesome. Pushed us to our limits and never let us fail. They were experts in terrain and really helped us become better riders. So stoked that we rode on this tour. 10/10 no doubt. We will be back again! More...
Reviewed on Facebook
Ian Bergman
Worked with DJ to rent two Ski Doo 850s for some out of town friends. DJ was super helpful working with their schedule to get on the mountain. the sleds and the Tracked Out wraps were awesome. will definitely work with Tracked Out again. More...
Reviewed on Facebook
Wesley Levin
One of the best times I’ve had in a long time. It’s been a while sense I’ve been on a snowmobile, but they do a great job helping you feel comfortable. They had everything I needed, and the skill I lack they made up for. The best part, their skill rubs off on you, they gave me so many tips. I now feel comfortable to get my own machine. I will definitely be going back to continue to learn from these pros! More...
Reviewed on Facebook
Kelly Custer
I surprised my husband with a full day of guided dirtbiking while we were out in Utah vacationing. DJ went above and beyond to make sure that my husband had a great time. He was prompt and enthusiastic in his communication, while making the booking process a piece of cake. Beyond listening to my input on the type of terrain/areas my husband would like to ride in, DJ got my husband to weigh in on the day of the ride so that he could cater to his riding abilities and preferences. My husband had a fantastic time and truly enjoyed DJs company on their full day ride. The bikes and gear were top notch. The pictures he shared were epic and proof that it was an unforgettable day. We can’t wait to come back in the winter so we can ride some sleds with DJ! More...
Reviewed on Facebook
Jamie Kohlhaase
My boyfriend and I had the time of our lives on our trip to Utah all because of Tracked Out!!! Thank you so much to DJ and Jess for being extra accommodating to us. Their side by sides are top of the line and as bad ass as they get. There are multiple places around the area they'll give you simple directions to that will take your breath away. We had so much fun that we had to book a second day and never got tired of it once. Best rental company I've ever dealt with!!! More...
Reviewed on Facebook
Cal Taylor
DJ is very passionate about what he does. He took the time to work with me as a beginner on theses sweet KTM 250 motorcycles as he guided me into some very sweet single track trails. I could tell that he was enjoying his time on the mountain at my low speeds. His eye for safety and his desire to keep the trail maintained was more than I expected from someone who rents machines and guides people. More...
Reviewed on Facebook
Nate Weaver
Stellar service and only the best machines.
Reviewed on Facebook
Brian Lampright
I've been on multiple rentals with Tracked Out and they are amazing! Jess is a walking encyclopedia about everything side-by-side and DJ is just the coolest dude that is fun to be around. And of course their machines are 2nd to none! More...
Reviewed on Facebook
Justice Goble
Great deals, customer service, and they have the only motorcycle guiding permit in northern Utah so that makes me feel pretty solid about trusting them.
Reviewed on Facebook
Christian Pitts
D.J been a stand up guy from the little we’ve been talking. Trying to get me into a rental for a great deal and has been easy to work with! 5 stars.
Reviewed on Facebook
Ashlee Tanae
Holy cow DJ and Jess are amazing! I reached out to Jess in Jan over a holiday and told her about a few of my clients coming in from Georgia and had a dream of getting on some snowmobiles. DJ and Jess not only helped me out with a last minute need but my clients called me after and could NOT stop telling me how fun their tour was and how much fun they were having! They couldn’t have been more impressed with the customer service they received, the memory and the experience. I 100% recommend these guys! More...
Reviewed on Facebook
Jake Andersen
Some of the best people you will ever meet!! Professional, personable, and you are guaranteed to have a good time!
Reviewed on Facebook
John Newhouse
Great guy!! This guy will take care of you! Knowing where u should go and where to take you!
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Donavon Mortensen
Great people doing what they love and sharing that experience with you. Thats a win-win in my book. Keep up the awesome work!!
Reviewed on Facebook
Charley Preston
DJ and his team will provide you with world class service and take you to all the best snow in the Uintas!
Reviewed on Facebook
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