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Totality services

London, UK

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About

totality services, founded in year 2008, always try to provide IT support to your small and medium sized business. We provide complete services to your business. In an outline, we support your business with IT security solutions, IT support etc.

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Reviews (57)

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5/5

57 customer reviews

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28 October 2019

Great service, would recommend!!!!

Reviewed on Google Maps

28 October 2019

Really understood what we were looking for and delivered much than we expected. Hassle free

Reviewed on Google Maps

28 October 2019

Very hard workers and excellent professionals. All to make you happy! Great service!

Reviewed on Google Maps

28 October 2019

Excellent IT services, highly recommended. Totality Services provided a superb level of professional support and helped improve my IT infrastructure and also my own knowledge! They answered my queries quickly, providing clear and precise resolutions! More...

Reviewed on Google Maps

28 October 2019

Cant recommend totality services highly enough. High quality services at a reduced cost. Guys are extremely professional and set up my IT systems at a competitive price where other companies were charging far more for an equivalent set up. Would highly recommend totality services. More...

Reviewed on Google Maps

28 October 2019

I have used totality for several years and always found them to be professional and easy to work with.I recommend them to all my friends.

Reviewed on Google Maps

28 October 2019

A great reliable professional team, that are dedicated to listening and solving IT needs.

Reviewed on Google Maps

24 September 2019

Totality have been a fantastic and extremely generous supporter of our charity. We appreciate their kindness and professionalism in the field of IT.

Reviewed on Google Maps

15 September 2019

Totality Services has been our chosen IT support company for the past 11 years. Our company could not function without the invaluable support and the backing of such a knowledgeable team. From the day I met Luis and Pedro, I knew our company was in great hands, I signed up with them and since then, they've been an essential part of our company. Thank you guys very much and wish you and Totality a well deserved growth and prosperity. More...

Reviewed on Google Maps

8 September 2019

We have used a number of IT support companies over the years but none come close to the technical knowledge, responsiveness and, crucially, proactive nature of the Totality team.

Reviewed on Google Maps

8 September 2019

Helped our small business thrive. Grew services as we grew and provided a personal approach and consulting throughout. Externally created issues were fixed for us within moments, really a solid backbone to our growth. Luis and the team are considered part of our business. More...

Reviewed on Google Maps

8 September 2019

10/10 for customer service and IT support. Totality Services exceeded my expectations. 100% recommend.

Reviewed on Google Maps

8 September 2019

These guys are great, order all our kit, managed to recover my laptop after it crashed and migrated all our users to office 365 seamlessly. My favorite support rep is Collins John, he’s super fast at everything. More...

Reviewed on Google Maps

9 August 2019

I was looking for IT support in London and had some bad experiences. Someone I worked with recommended Totality Services and things have definitely improved since then. Highly Recommended.

Reviewed on Google Maps

11 January 2019

Totality Services have been absolutely brilliant from the moment we met them last year. We have no doubt that they are the right match for us - a small local charity. The management and team have been very kind, supportive and generous. Highly recommended! More...

Reviewed on TrustPilot

8 May 2018

Really friendly and efficient. They produce excellent and well designed sites and are very professional.

Reviewed on TrustPilot

19 April 2018

What lovely people to deal with. Luis is amazing. Totality appreciate that we are not all computer literate, they speak in language you can understand, explain things and are enormously helpful. I would recommend them to anyone who needs help for all their computer needs. More...

Reviewed on TrustPilot

17 July 2017

Having been with our previous IT support provider for 10 years, we were apprehensive about moving to a new provider. Totality Services really listened to us, took on board our requirements and did an amazing job transitioning our business onto the cloud. They are proactive in their approach to problem-solving and clearly care a great deal about the service their clients receive. I would highly recommend them to any other small-medium sized business making the big move to cloud computing. More...

Reviewed on TrustPilot

29 May 2017

Quick and reliable Business IT SupportMovisto has used Totality for a few years now and we are very happy with their service and how quickly they respond to our queries (even the silly ones! )They have become our trusted IT support department, so you we focus on running our business.We very much recommend totality services!NoukOwner @ Movisto More...

Reviewed on Google Maps

5 May 2017

We highly recommend Totality Services. They are professional, friendly and a great team to work with. This is such a relief to have all our IT issues finally resolved!

Reviewed on TrustPilot

6 March 2017

Changing from our previous IT support to Totality Services, has been a very positive experience. TS have been professional and timely in all our dealings with them. They were extremely efficient in setting up our small business' computer needs (including a couple of users in the US) and whenever we have had to call on them for additional services and advice, the whole team have been exceptionally friendly, accessible and quick to respond. I would happily recommend them. More...

Reviewed on TrustPilot

9 February 2017

Totality IT Services have always been quick to respond to requests and have provided exceptional customer service. I can honestly say that they make everything IT user friendly. I would highly recommend their services. More...

Reviewed on TrustPilot

8 February 2017

When you have great support you don't really notice them and we have that with Totality. We had some IT problems going into our relationship and they sorted them out and our office has been running smoothly ever since, IT-wise! When we do have a problem they are always super-responsive and nice to deal with. More...

Reviewed on TrustPilot

8 February 2017

I selected Totality Services to manage our IT and have found them to be exceptional in their level of service. In all the issues that have been reported to them they have responded within the time agreed and resolved the issues quickly. They are flexible, listen and are willing to engage in development projects and match our needs with sensible advice. More...

Reviewed on TrustPilot

8 February 2017

Totality IT provide a great level of IT support. Their communication is very good and they respond quickly to your problems. We are a small company and have found their service to be thorough and cost effective. I would happy recommend. More...

Reviewed on TrustPilot

8 February 2017

Very good and professional service with a personal touch. Totality service are trustworthy and knowledgeable. They will always give you their honest advice and support.

Reviewed on TrustPilot

14 February 2016

Our IT setup is relatively simple and straightforward, but our business is wholly dependent on everything working all of the time - network, printers, laptops, phones, the lot. And we are a small team with no particular IT expertise.We engaged Totality following a very unsatisfactory experience with another supplier. From day 1 we have found Totality to be refreshing and reliable. They have taken the time to understand our business and to audit and assess our infrastructure. They have responded very effectively to problems as they have emerged - diagnosing the cause, then eliminating it. And they have highlighted improvements we can make to ensure greater resilience in future. All of this is provided with attentiveness and professionalism. And, importantly, with good nature. We are delighted to work with Totality and to recommend them. More...

Reviewed on TrustPilot

20 January 2016

We recently changed from a one man band set up over to Totality Services! So far it has been an amazing experience. Pedro's attention to detail on the changeover was superb, nothing was missed. Alberto and Lee's patience on the changeover/install was second to none. Since then the service has continued to be superb, nothing is too much trouble and they are so responsive. I wish I had hooked up with Luis, Pedro and the team a lot sooner. I would recommend Totality Services without any hesitation. More...

Reviewed on TrustPilot

29 December 2015

Thank you for your patient support when I came to you to help me manage the migration of several business domain names and in setting up corporate email accounts that had completely confused me. Totality Services were recommended to me by a local business, and your help and advice were invaluable during a very busy period ahead of Christmas and the New Year. I’m not completely wet behind the ears with IT issues, however, it’s clear from the smooth transition that you provided that it would have taken a very long time, and probably much frustration, to have attempted to achieve this on my own. You were brilliant, and I would confidently recommend your service to other businesses. Thank you! —Sean Ferrer, Director, Do Fostering! More...

Reviewed on TrustPilot

4 December 2015

Totality Services have been a blessing streamlining the business IT infrastructure. Having no IT acumen Pedro and Luis have taken our whole IT infrastructure and bought it up to date. We are now operating more efficiently within and if ever we need urgent assistance the response time is great. Within easy distance to get on site if needed the guys are a blessing. Would definitely recommend Totality to any prospect customer, knowing they would be in safe hands. Well done to the whole team! More...

Reviewed on TrustPilot

6 November 2015

I've been using totality for many years (12 staff estate agency). They are very reliable and pro-active... something the previous provider I used lacked! If you want stable IT and helpful support, I recommend these guys - They tick every box for me and my guys. More...

Reviewed on TrustPilot

27 October 2015

Totality have been an integral part of our business for the last couple of years. They have redesigned our website, set up and run our entire IT infrastructure, from servers, e-mail, new user set up and management. They always respond quickly, friendly and most importantly speak "non geek" so you understand what needs to be done. For a small business but growing business like ours they are an invaluable part of the team. More...

Reviewed on TrustPilot

26 July 2015

Totality helped me save money as well as make my business data more secure. IT issues are finally a thing of the past for my business, which is difficult to quantify in words. The team and service are great, and I would recommend them to any London SME. More...

Reviewed on TrustPilot

13 July 2015

Luis, Pedro and all the guys at Totality are super quick in their response times, and their ability to sort things quickly amazes us. The guys took us from being disordered to super organised within only a few months. On top of being awesome at what they do, they're extremely friendly and supportive! Well done guys and keep up the great work. More...

Reviewed on TrustPilot

10 July 2015

Totality have always provided a first rate service for our construction business. They took over a bit of a messy set-up, which gave us lots of problems. Since taking over things are pretty much perfect and we don't encounter anymore server down time. I have dealt with Alberto and Pete on the help desk a number of times, they're very polite and get things sorted out quickly. 5 stars! More...

Reviewed on TrustPilot

7 July 2015

I recently introduced Totality to one of my clients who was setting up a new office and sales operation. Totality provided laptops and tablets personalised for each employee, all the core IT systems including email and remote storage and implemented a Salesforce CRM system which they personalised to match my cients workflow and processes to make it simple and user friendly. My client was up against a very tight deadline and had left everything to the last minute, Totality went way beyond the call of duty to meet their deadline by working flat out not only during normal working hours but during evenings and weekends too.Despite the tight deadline (and Totality's unsocial working hours) Totality priced fairly and competively (compared to other companies) and did not take advantage of my client being in a tight situation.My client was thrilled and I wont hesitate to recommend Totality to other clients in the future. More...

Reviewed on TrustPilot

7 July 2015

Luis, Pedro and all the guys at Totality are super efficient in their response time and ability to sort things quickly and also they offer great advise and continued support. We signed up with them in 2011 and now we simply couldn't function without them. On top of that, they're extremely friendly helpful. Well done guys and keep up the good job. More...

Reviewed on TrustPilot

7 July 2015

We have been supported by totality since we started our business a few years ago and their support, proactive approach and understanding of our needs is second to none. They respond and fix issues quickly, plus add value with new ideas - they are also London based which is nice to know in case we ever have any issues that require any support at our office. I highly recommend them. More...

Reviewed on TrustPilot

29 June 2015

Great service and really supportive to my IT needs.

Reviewed on TrustPilot

29 June 2015

I've always found the guys at Totality a great bunch to deal with. A professional, reliable, and knowledgeable service, backed by friendly and trustworthy staff.

Reviewed on TrustPilot

27 June 2015

We have been working with Totality for almost two years now and what used to be a time consuming, stressful and inevitable part of running our business is now something I know is taken care of. If we have any IT problems, I know that they will be swiftly resolved in a professional and timely manner, leaving me to focus on running my business. I would highly recommend Totality for their reliability, for always going the extra mile and for simply allowing you to focus on your business rather than on IT issues. More...

Reviewed on TrustPilot

26 June 2015

Rosetta Translation has used Totality for more than a year now and we are very happy with their service and how quickly they respond to our queries (even silly ones! )They are of great help and encourage us making the most of IT solutions to make our life at work much easier.We recommend Totality!Rossella MastropietroTranslation Software Manager at Rosetta Translation More...

Reviewed on TrustPilot

26 June 2015

I have had a wonderful experience and service over the last four years. Great communication, service and standards have been provided. Nothing has proved too much trouble and I feel I have a reliable company behind me, which gives me peace of mind. I would not hesitate to recommend their services towards any likeminded business. 5STAR! More...

Reviewed on TrustPilot

26 June 2015

From the smooth and hassle free on boarding, right through to exceptional customer service and forward thinking solutions, we've found an absolute asset to the business

Reviewed on TrustPilot

26 June 2015

Totality's team have always given us an efficient service that gets to the point with no techno babble. All our projects have been delivered on time and their regular e mail, IT support and hosting services are excellent. The response time to our online IT help desk tickets is always fast with a solution reached. Highly recommended. More...

Reviewed on TrustPilot

17 June 2015

Really been impressed with the IT support I received and how efficient they've been with regards to the customer service. Can't recommend them highly enough . Upon dealing with staff I've found them to be nothing but helpful, proactive in the support they provide and going above and beyond to provide assistance. The company has taken away the hassle with IT and given me complete peace of mind with a smooth onboarding, something which is invaluable to me. More...

Reviewed on TrustPilot

16 June 2015

Tryggja insurance brokers has used Totality for some time now and we are very happy with their service and how creative their solutions are. It´s been good to work with the guy´s at Totality as they are very comfortable with taking on difficult tasks that normal IT company´s would not do on average with out a time consuming hassle for us.We give Totality our recommendation and we would be very comfortable vouching for them to all of our client´s.Regards.Baldvin SamuelssonCEO Tryggja Insurance brokers More...

Reviewed on TrustPilot

16 June 2015

We are extremely happy with the service we have received from Totality. As a small business, we didn't have the time or resource to set up our IT systems properly, and they have been invaluable. Friendly, professional and supportive, they have really gone the extra mile for us. More...

Reviewed on TrustPilot

15 June 2015

Totality Services provide an efficient, friendly and helpful IT service. We have used them from establishing our domain, to setting up for emails, designing and building our website, through to instant IT support when we are having a problem. The team are always positive, and work very hard to always make sure the smooth running of our IT. Highly recommend to any company wanting IT support with a personal touch. More...

Reviewed on TrustPilot

15 June 2015

I worked many years in the Technology Client Services Industry before starting my own consulting firm and can honestly say that working with Totality Services Implementation and IT Support Team has been ideal. They helped to make our experience incredibly easy and worry-free! More...

Reviewed on TrustPilot

Q&As

End-to-end service: Hardware, IT support & IT security
Mac & Windows IT support, including Office 365 & G Suite
75+ clients
Supporting 1,500+ users
London based IT support staff
Fast & effective issue resolution
Pro-active support & advice

Services

Totality Services is a trustworthy name for IT support services in the area of London. Our IT professionals help small and medium businesses with end-to-end IT services to ensure greater success. We will explain you about every core of IT department starting from purchase and installation of hardware, monitored data back up and complete IT support in London. You may get in touch with us to solve your IT related issues and solve them quickly.

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