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Tom James Company

West End

(34)
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Reviews (34)

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5/5

34 customer reviews

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7 January 2020

Great products and personal service. Heidi Jacobson Goldstein knows my clothing tastes and makes recommendations that fit my needs.

Reviewed on Facebook

7 January 2020

Great quality clothing at a good price. Heidi is a pleasure to deal with and makes sure you get everything you need. Highly recommend them.

Reviewed on Facebook

3 January 2020

By far the best company l have dealt with for clothing. The prices are better or equal to what I paid in the past but what’s most important is the service and quality is over the top. I work with Robert Stueve and could not be happier, great guy! More...

Reviewed on Facebook

30 December 2019

I have purchased the all of my business attire and a decent amount of my casual clothing from this company (Robert Stueve) for 16+ years and couldn’t say enough good things about Robert. His suggestion on suites and jackets never disappoints!!! More...

Reviewed on Facebook

14 December 2019

Tom James and specifically Robin were great to deal with. I was referred to him after my last attempt at a custom suit with Indochino was a complete disaster. I had visited Indochino 5 different times for numerous alterations and was never satisfied with the fit but was told that's as much as they will do and had to take a suit I was unhappy with. I visited Robin once for a fitting and returned one more time to go over any alterations needed and left with both my suits that day as they were spot on. Very happy with the quality of the suits as well and was also happy to hear they were Canadian made. Great no pressure service and always dealt with Robin and not a new staff member each visit as I had done in my previous experience with Indochino so there was no mix ups between visits. Will definitely be using Tom James going forward. More...

Reviewed on Google Maps

7 December 2019

Great service, good products and I don't have to waste time shopping for clothing that never fit me properly.

Reviewed on Google Maps

26 November 2019

Great customer service!

Reviewed on Google Maps

20 November 2019

I was due to get married and, being a designer, was having a hard time finding something that I liked. After looking and looking for a suit, a friend of mine mentioned that he always bought his suits from Tom James and put me in contact with Robin Hoare. From the first phone call with Robin, I knew things were going to be ok. He's an absolute top guy and a breath of fresh air from a lot of other consultants in some of the suit shops I'd been to.He's not pushy and really wants to get to know you so he can help find the best fit (no pun intended) for you, your personality and occasion that the suit's for. I'd recently had some time off the gym, for one reason or another, but was in the process of getting back with a specific weight gain in mind. Robin took all of this onboard when taking the initial measurements and when I went back for the fitting everything fit great. Even on that day we sat and chatted from a good time, not being rushed out the door now that the money had been paid and I had the suit. The suit itself was beautiful The tailoring was second to none and I had a lot of comments on it at the wedding too. I can't recommend Robin and Tom James highly enough. Very professional but really easy going. It'll feel like you've known them, and them you, for years. More...

Reviewed on Google Maps

6 November 2019

Over 30 shirts, 3 blazers and 6 suits, not one issue, Jordan is a true professional and a pleasure to work with. I have been working with her for over 3 years and she constantly amazes me with new ideas, patterns and designs.

Reviewed on Google Maps

6 November 2019

Great products! Great quality! Great fit! It is so nice as a tall person to have clothing that is made to measure. Thanks Jenn for keeping me looking professional.

Reviewed on Google Maps

6 November 2019

Melissa did a great job as always! Her ideas are always spot on and the garments always turn out well. Lots of compliments!

Reviewed on Google Maps

27 September 2019

Jenn has great taste and a sense of fashion. She knows exactly what will look good on me based on my appearance, personality, situations, everything. She took the time each visit to get to know me better and knows how to pick materials and looks that is best for me. She is very smsrt, well educated and can relate to me, and other ppl i know, that are her clients as well. More...

Reviewed on Google Maps

14 September 2019

Impeccable service! I don't have to think about what to wear. They bring everything to me!

Reviewed on Google Maps

3 September 2019

I've been wearing suits and shirts from Tom James for almost 20 years. My current Clothier Abigail Wright, is amazing. She provides excellent service and the selection of fabrics are the best quality and I'm always blown away with the fit of the finished product.

Reviewed on Facebook

16 August 2019

Tom James pulled through last minute and delivered a beyond perfect-fitting suit!! Thanks Tom James for amazing service. I couldn’t be happier with the price and quality. Howard in Sarasota, FL hooked it up. The best suit I could have imagined for the most important day of my life. More...

Reviewed on Facebook

1 August 2019

Great fabrics great fit.

Reviewed on Google Maps

27 July 2019

Robin was great! He helped me get an awesome suite and took time to listen to what I needed. Also, helped me picked out fabrics and lots of good ideas. Highly recommend!

Reviewed on Google Maps

6 April 2019

Tom James knows fashion! The fabrics are rich, the colors and patterns are very relevant. The attention to detail is unbelievable and each piece feels amazing to wear! Thank you for changing my husbands wardrobe, he loves each and every piece! More...

Reviewed on Facebook

28 February 2019

Juliana is a great sales person and she is very knowledgeable.

Reviewed on Facebook

27 February 2019

Wonderful fabric selections and fine construction make for a polished professional look. I can say with confidence that when you look the part, you get the part.

Reviewed on Facebook

21 February 2019

I have nothing but good things to say. Matt Malouf is my clothier and he does an outstanding job for me. I would recommend him to anyone!

Reviewed on Facebook

7 February 2019

They are outstanding is service and the quality that they provide.

Reviewed on Facebook

28 January 2019

Tom James is my go to for suits and would recommend anyone to at least try them with a meeting. My rep in WI Sam made everything about buying a suit super easy, from top of the line service (like coming into your office) to providing insight into what would look best with my larger frame.

Reviewed on Facebook

26 January 2019

I have been using this company for shirts, slacks, jackets and suits now for a number of years to first supplement, and now to exclusively supply my business wardrobe. Great product and great customer service! More...

Reviewed on Facebook

18 December 2018

I made a double breasted blazer and I really love it, it’s my perfect fit, everyone kept asking me where I got it and I was proud to say Tom James. And this is how I combined it with a pant More...

Reviewed on Facebook

7 June 2018

Fantastic service and product. Very happy with all of the clothing I’ve purchased, as well as the advice to update and maintain my wardrobe. I’m a busy man, that hates shopping for clothes, period, and am definitely not up on the latest styles. I like that my personal tailer, Jordan Fraser comes to me, on my schedule, to make sure I’m always looking my best. I think they got above and beyond with personal touches to make you feel like a valued customer, even keeping me up to date with their latest offerings without pestering me with gimicky sales like other clothiers. Very happy customer More...

Reviewed on Google Maps

7 June 2018

Great service, flexible hours and always willing to adjust their outstanding product to every budget. Thank you so much Robin!

Reviewed on Google Maps

17 April 2018

I found it difficult to find off the rack pants and suits that fit me well, so whether I'm purchasing pants, or the occasional suit, the quality and personalized fit of Tom James is perfect for me. I was helped by Melissa and she is excellent at what she does, all my fittings went very well and everything looks and fits great. I look forward to continuing to work with Melissa and Tom James in future! More...

Reviewed on Google Maps

5 March 2018

Repeat customer. Nathalie and Robin at Tom James have been helping improve my wardrobe for several years. Love the custom suit experience. Have had great customer service. Had one fitting problem (out of many fittings), but it was proactively corrected. Again, repeat customer. More...

Reviewed on Google Maps

24 February 2018

I recently bought a suit from Robin at Tom James and my experience was fantastic. He helped navigate me through the different options lining up patterns and material and wasn’t pushy in trying to convince to suits that were not in my price range. I would highly recommend them to anyone looking for top end suits. More...

Reviewed on Google Maps

7 February 2018

Jordan had been my tailor for the last few years outfitting me with suits, shirts, slacks, blazers but mostly business attire with full creative license to mix and match. Not all gentlemen would grant creative freedom to a tailor to design their wardrobe but the beauty about Jordan is that she takes the time to get to know you, senses your likes and dislikes yo push your style threshold! Tom James clothing fits and fits well, you look good and the slacks don’t sag in the butt! Jordan has picked my suit and shirt for my upcoming wedding, so I know I will look great for my big day. Tom James Style by Jordan. More...

Reviewed on Google Maps

5 August 2017

Great company with great clothing along with excellent service! Try their clothes one time and you will not be disappointed. First class quality that you don't even have to leave your office to get! More...

Reviewed on Facebook

4 August 2017

I have been wearing suits from Tom James for almost 10 years now. My clothier, Ashley Johnson, is truly awesome. She provides excellent service and everything is always a perfect fit!

Reviewed on Facebook

5 July 2017

I have had nothing but the best service from Tom James! The clothing is exceptional and the convenience cannot be beat. I am too busy to shop and go to the tailor so I was wearing worn and ill fitting clothes. Now, I am wearing clothes that are tailored just for me! More...

Reviewed on Facebook