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About

A domestic cleaning company, serving Stevenage, Knebworth, Harlow, Bishops Stortford, Potters Bar, Saffron Walden and surrounding areas

Reviews (10)

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Nicola Bowering

25 October 2018

Fantastic service from Time For You, would highly recommend their service

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Ruth Rayner

25 October 2018

Exceptional value for a great weekly clean.

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Dominique Lara Bailhache

25 October 2018

I could not recommend highly enough, a trusted service that I would always use.

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Emma Stawarz

25 October 2018

Excellent service from Time for You. Very quick to respond. My new cleaner is reliable and she does an excellent job!

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Lesley Spence

25 October 2018

Would just like to say thanks for sorting out my elderly cousins cleaning. Being so far away its nice to know it is being taken care of. Thanks for responding so quickly to my initial enquiry and for checking in to see how Susie is getting on. More...

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Adele MacKenzie Thomson

25 October 2018

Thank you for all the help in arranging a cleaner for my Aunt. It has made such a difference in her house, as she has been struggling to get things done and she looks forward to seeing Dianne every week.

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Virginia

13 July 2018

* DO NOT USE THIS COMPANY *
Time For You (Faye Malik - Stevenage) contacted us following a BARK request. Faye was very persistent with her telephone calls and came to our address in Bishops Stortford to carry out a cleaning assessment very quickly after the initial enquiry. At the time, we though this was a very efficient service. We gave her a deposit of £78 for cleaning work upfront. She assured us she had a lovely cleaner in mind. We were left feeling pleasantly surprised. Shortly after this, Faye emailed to let us know she had found a lovely cleaner called Charlotte who would make contact with us in a couple of days. After 2 weeks, we had received no contact. I emailed Faye to relay our concern and there was no response/reply to this email. After a couple of days, I rang and she did not answer her phone and didn’t respond to the voicemail I left. Another couple of days went by and I again emailed her about what we were now discovering is common practice with her (look at the reviews) and again, no reply. I re visited the contract she had made us sign and read through the small print. She promised us a service that she couldn’t carry out. I emailed her again and cited the contract. I also informed her that unless we received our deposit back, I would be reporting her to Trading Standards and contacting BARK with a view of getting her taken off of their offered services. I also pointed out that it has been extremely unprofessional and it is not a way to run a business. I would be posting a review and would not be recommending her services to anybody else. Need less to say, that evening I received an email back from her, apologising and promising to send our deposit money back. 2 weeks later, we are still waiting!
* DO NOT USE THIS COMPANY *
More...

Good afternoon Firstly Victoria, I would like to apologise for negative experience that you have with us. Although it is no excuse, there were some adverse circumstances which resulted in our service being compromised. We are in a business where we are continually learning from our own mistakes and trying to improve on our service. Your allocated cleaner basically decided to leave and without any notice and in a period when a proportion of our cover cleaners were also on a summer break, we were unable to fill your clean on this occasion for which you have been fully refunded. We take on board your comments on lack or slow responses and endeavour to improve on that at all times. Best wishes Faye Time for You

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Georgie

3 October 2017

Brilliant and prompt response, very helpful and forthcoming with the information I needed. Would highly recommend - appointment booked for consultation and will be ready ASAP after that.

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Sharon Williams

10 July 2017

I signed up the services of this company for an elderly relative recently. They couldn't be more pleased, and it is such a relief being some distance away knowing they are being looked after so well.

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Sue Allfrey

22 December 2015

Thank you Sam you listened to my needs and have sent me my cleaner Angela. Her standards are impeccable, she never let's me down. I don't know what I would do without her. She has become so much more than my cleaner. More...

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