Time For You Cleaning Edinburgh

I couldn't be more grateful to Time for you Dundee for helping with my Dad's flat. He is getting on a bit and we live over an hour away. Time for you were amazing. Alan met us at dad's flat and we went through everything together with dad and Alan. Within 24 hours we had all the details of dads new cleaner who started the next week. She is simply brilliant and comes to dad's every week to strip his bed and make a new one. In between this she cleans for two hours. Dad is soo happy and so are we. Sarah is just a god send. Thank you so much. More...

Reviewed on TrustPilot

I used Time For You Cleaning for almost two years. Lesley and her team offer a personalised, warm and friendly service. I found them to be faultless in their management of the service, particularly given that I was organising cleaning on behalf of a family member. The cleaning by Margaret was always of a high standard and I would recommend them without hesitation. I would use them again. More...

Reviewed on TrustPilot

Introduction was excellent. Yet to experience a clean

Reviewed on TrustPilot

Very good service and price rates. And my house always left nice tidy no complaints reliable. Thanks Lesley. And thanks. Michelle

Reviewed on TrustPilot

Great service. Quick and easy to sign up.

Reviewed on TrustPilot

Joanne was so reassuring and lovely that I know my home will be safe hands.

Reviewed on TrustPilot

I am extremely disappointed in this company. I contacted the company initially as I know that the town I live in is quite far from the depot. After assuring me that the area was covered I met with Alan and he again assured me that there were several cleaners who would cover this area. The service sounded excellent and Alan seemed extremely professional so, feeling impressed and encouraged, I proceeded to sign the contract and provided my bank details. I was assured at this point that no money would be taken until I had a confirmed start date with a cleaner. Alan then contacted me less than two days later to say he had linked me with a cleaner and she would be in touch.Well... The days ticked by and I hadn't heard anything so I contacted Alan again and he apologised, and said he would chase up the cleaner immediately. Just a miscommunication, I thought, no problem. Well that was the first of many I'm afraid to say. A few more days passed with no communication and then on checking my bank account I noticed that nearly 80£ had been taken for a 13 week block. I again contacted Alan who provided me with the details for the cleaner so that I could Contact her myself. Well when I did (and she was very nice on the phone) she had no idea who I was and had been given the details of a completely different customer!! She then said that she would be in touch shortly when she had figured out who I was. And as per standard for this company, again I was left to be the one chasing this up a few days later when she had not been in Contact. Then after he looked into it the cleaner told Alan that it was basically not worth her time to come all the way to my area for two hours a week. Honestly the communication both internally and externally of this company is abysmal. After that, Alan said that actually there were no cleaners available for the area and I could either go on a waiting list or receive a refund. So I opted for the refund after pretty much feeling fed up with the company. Provided my bank details and then..... Surprise surprise... Radio silence. I contacted Alan again two weeks later to say I had not received a refund and he assured me that it would be paid the following day. Well now its nearly one week on and I still haven't had a refund and nobody seems to care. I understand I am a small and insignificant customer to you but as a mother to a young baby I could really have done without the stress of Continually chasing when nobody really seemed that interested. complete waste of time More...

Reviewed on TrustPilot

Avoid at all costs as it will cost you dearly! My wife had just given birth to our baby son and needed help at home with cleaning and ironing. Time For You promised the same regular cleaner (never happened) and took £154 deposit for their up-front admin charges. The two different cleaners sent were awful, poor ironing and the cleaning was so bad that I had to re-clean the house after their visits. One of the cleaners even hoovered around shoes left on the floor without moving them! We cancelled the contract within 3 weeks but Emma the manager from TFY refused to hand back the admin charge which covered 3 months. A truly awful experience. TFY seem pre-occupied in profiteering from the upfront deposits, than listening to customer comments and complaints. More...

Reviewed on TrustPilot

Having had a couple of poor experiences with cleaners we were looking for a dependable company and Time for you was suggested by a friend. From the beginning we were very impressed by the friendliness and professionalism of Lesley and her team. Our first cleaner left because she found another job with hours that suited her better, but both she and our second one were excellent, did the job, couldn’t be faulted and were a delight to have in the house. Because of Covid we have not had a cleaner since March but as soon as we feel ready to have someone back in the house we will definitely contact Time for you again. I highly recommend this company More...

Reviewed on TrustPilot

Very impressed with the service that was given. Would definitely recommend this company. I am very pleased with the quality of the cleaning.

Reviewed on TrustPilot

Recently started with time for you ayr ,very simple process to get up and running and Andrea my cleaner is a godsend ,highly recommended

Reviewed on TrustPilot

First visit to assess house and service required was efficient and friendly

Reviewed on TrustPilot

polite and very informative when discussing the works.

Reviewed on TrustPilot

Really lovely, friendly service :)

Reviewed on TrustPilot

After a chat at my home I completed the DD mandate for a quarterly charge (£126.50) and agreed to a weekly clean costing £30 payable direct to the cleaner. The cleaner sent to me had absolutely no idea how to clean. My kitchen was completely untouched as were a lounge and two children's bedrooms. Toilets had also been avoided as had most surfaces. In fact all that I could see was that a rug had been hoovered and a TV cabinet wiped down. I had already paid the lady in question in cash before I looked around as I had been told by this company that they fully vetted and that they trained their staff. The lady in question also I realised had only been there 2 and a quarter hours instead of the 3 that had been agreed and billed for. I immediately took photos and sent them to Time For You. The response I got was an admission that after my original cleaner cancelled they sent a young lady who they had not trained and had not worked for them before. They admitted that she was due to do a clean under supervision the next day to check her ability. I asked to cancel my contract and for my money back as I had completely lost faith. I have after a week had my direct debit refunded however they refuse to refund the £30 as I am expected to "take it up with the self employed cleaner I paid". I have asked what on earth the £126.50 admin charge is for if not to be the intermediary in a situation like this but have had no response. My advice is to save yourself an "admin fee" and employ a cleaner yourself! More...

Reviewed on TrustPilot

Great first visit with Nicola who explained the service for us - we cannot wait to be matched with a cleaner as the service seems great !

Reviewed on TrustPilot

Excellent experience.lmmediate response to my inquiry for a cleaner.Cleaner found within hours.First clean to start this Fri

Reviewed on TrustPilot

Unfortunately I was not at home on first Consultation and they persuaded my partner to sign a 3 month contract unknown to him. I’ve had to pay £117 in administration charges just to cancel after one clean. I think the £3.50 they charge hourly is not warranted as I don’t see what service the administration provide. More...

Reviewed on TrustPilot

Some guy and round and binned me into signing a blank page pretending it wa so his boss would know he’s been. Yne. Later my missus got a copy of a contract Thai I signed and I’d agreed to pay him 3 months up frot. I looked at reviews what happens is they don’t turn up and when you ask for your money back you get blanked. Good job my old boys a topjudge I’m hopkngvtheyvtakenme to court so I can take his houae off him lolI. fancy a good laughTo the person who sent tne reply. Yes indeed the page was blank. I signed a blank page on an I pad I was conned in to it. He diss not show me any contact and said it was for his boss to see he had been. A snidey trick. Then the contract is attached to it after wards. Common practice in your company it seems. You get people to pay for all the cleaners up front and they don’t turn up. You are a con men and id love to see you in leave me alone as I don’t want your theives and con men in my house. Bunch of creeps. Warning. Do not go near this lot they are a bunch of crooks More...

Reviewed on TrustPilot

The cleaner, Julie, arrived on time and worked safely and efficiently

Reviewed on TrustPilot

I haven't had a visit from the cleaning service yet so i can only rate the initial meeting

Reviewed on TrustPilot

We have been very satisfied customers of timeforyouglasgowsouth for a year. Michelle is a very good cleaner and is very thoughtful in how she works. We have found Time For You most helpful, and, during this coronavirus upheaval, most honest in their financial accounting. They are an extremely well run business, I wish many others were like them. More...

Reviewed on TrustPilot

We have been so pleased with the service given by Kennie and his team at the Glasgow South branch, particularly Samantha who came in on a weekly basis to look after my father. She always had time for him and would make sure that he was happy with everything that she did. The house was always spotless and Samantha’s attention to detail is second to none. Very professional and reliable and I have no hesitation in recommending Time For You More...

Reviewed on TrustPilot

The team at Time for You Glasgow South were amazing to deal with. Really listened to what I was looking for and matched me with my amazing cleaner Lynn who always left my flat looking spotless - nothing was a hassle for her. Would recommend to everyone!

Reviewed on TrustPilot

Brilliant experience so far. Organised and very responsive. Kind and thoughtful customer service.

Reviewed on TrustPilot

I used the services of the Hemel Hempstead branch. I have nothing but positive things to say. Their customer services was always spot on with very speedy, polite and helpful responses to any of my questions. My cleaner was Adele who was fantastic. The only reason I’ve ended my contract with them is due to unforeseen changes to my current employment. More...

Reviewed on TrustPilot

Excellent company- sorted cleaner almost immediately. Professional throughout. Have recommended to friends. Thank you

Reviewed on TrustPilot

Very organised and thoughtful Maintained social distances

Reviewed on TrustPilot

The administration from the office could have been better but the cleaner was fab.

Reviewed on TrustPilot

Great, she had a tough job. I should have put 5 stars. Finger slipped.

Reviewed on TrustPilot

I signed up with Time for you North with Amanda and Shaun, really friendly pleasant people who totally understood what I required and sent me Jackie. ..the Jedi of cleaners. She is a total godsend and has made my home lovely fresh and tidy. The kitchen and bathroom have never looked so good. My carpet is immaculate. Jackie is v indepth and takes the time to get all items moved, cleaned and out back. She is friendly and easy to talk to and a credit to the firm. I hope yo worm with her and the company for the foreseeable future. More...

Reviewed on TrustPilot

I can't recommend this service highly enough. Chris was very accommodating and thorough. Very straightforward. I am so amazed at how quickly he arranged a cleaner for me. The communication is fantastic and the whole experience has left me valued. More...

Reviewed on TrustPilot

Annette from Time for you came for first time today and did a great job!! Ann Lonie

Reviewed on TrustPilot

What a service, received a phone call very quickly after my enquiry. Visited for a chat convenient to me, very kind and efficient. Within an hour had matched me to a cleaner in my area who will contact me over the weekend. Absolutely fantastic service thank you More...

Reviewed on TrustPilot

Very professional service, easy to arrange and affordable

Reviewed on TrustPilot

I have had several housekeepers over the years with a different company, and although this was my first visit from Time For You, I couldn't be happier. Ellen went above and beyond what was asked of her. Her work is first class, while Marieannette, the owner ,handled all the details in a very professional manner which I found very reassuring. Highly recommend this company. More...

Reviewed on TrustPilot

The lady that explained the service you provide very clearly to meI am happy to proceed with your serviceD welch

Reviewed on TrustPilot

Really happy with Time for You, very professional from the initial consultation visit through to being assigned a cleaner. Really happy with my first clean and looking forward to having more spare time, as a working Mum there never seems to be enough hours in the Day! More...

Reviewed on TrustPilot

Nicola was a delightful lady. She was professional, efficient and clear. She inspired confidence and we were happy to sign the contract.

Reviewed on TrustPilot

I havent managed to contact my cleaner yet but found justin very good and felt cared for and understood. We have been trying to speak to each other

Reviewed on TrustPilot

Very pleasant and quick at doing a good job. A slight problem with vacuuming but was easily sorted. Was happy to sign up for a cleaner twice a week.

Reviewed on TrustPilot

Great service and an excellent for clean.

Reviewed on TrustPilot

So pleased with the cleaning we received this week. Was amazing. Thank you.

Reviewed on TrustPilot

Great. Having discussed the matter we do not mind having to cleaners at once.rob wratten

Reviewed on TrustPilot

They wanted my account details and told me there was a 3 month severance period ie that I would have to pay for 3 months even if I decided not to continue. I replied to their email of a contract to say I had decided not to proceed only to find it bounced back as a no reply email. There was no contact email address given and the contract only gave a postal address to respond to More...

Reviewed on TrustPilot