THW Estate Agents
Kendal, Cumbria
(20)
Kendal, Cumbria
(20)
20 customer reviews
J Colling
Committed lovely knowledgeable staff. Consistently good service. Never gave up. Excellent communication: email and telephone. High quality advertising. Determined and professional. Their knowledge of local area is very helpful and they are extremely personable and make a stressful time more tolerable. Would highly recommend them. More...
Reviewed on Google Maps
Andrew Bromley
We were delighted with the cheerful, willing assistance of the THW Kirkby Lonsdale team when we were purchasing our house. They liaised promptly with the vendors whenever we had a query, or wished for further viewings, and were always there on the end of the telephone when we rang the office. Also, we had been interested in a house in Grange, and Anna at THW's Grange office was SO helpful and tried her hardest to secure a deal. It was not to be, but that was through no fault of Anna's. We have also used THW's Residential Letting Service and have, again, found the staff extremely helpful and supportive, and checked prospective tenants thoroughly. Equally, we feel the tenants were well supported by THW, and if problems arose during a tenancy, say with domestic items in our flat breaking, THW were quick to advise and arrange speedy repair. More...
Reviewed on Google Maps
CJS CJS
I have used many estate agents in the past and always wondered what on earth I was paying them for.THW (and particularly Jennie) were the exception. WOW!From Day 1 I knew I was in capable hands. They knew their clients and their properties well. I had a constant stream of suitable buyers. Communication was excellent. I never had to ask for follow up.And at the tine of completion, Jennie was truly exemplary. I was in a HUGELY long chain, beginning with "online" conveyancers who had no idea of urgency. Without Jennie, nothing would have been done. She was like a terrier - tenacious and efficient!I am so grateful I was in the hands of such a fabulous team.I recommended THW unreservedly. More...
Reviewed on Google Maps
Lynn Park
We both sold and bought through THW Grange-over-Sands. The service provided by the team was outstanding, they were always both professional and friendly. Things weren’t simple with our purchase but THW were always available and willing to provide support and solutions. Their communications were excellent and they remained sympathetic to everyone’s needs. Alex worked her socks off communicating between solicitors, surveyors, buyers and vendors.Truly outstanding professional, friendly service. I’ve no hesitation in recommending THW. More...
Reviewed on Google Maps
Mildred Waldron
Thomson Hayton Winkley estate Agents are top notch! All of the staff give a first class service. Special mention is Alex who worked tirelessly for me. I could not have wished for a better service. From dealing with purchasers to solicitors she did it all. Kept me informed during the whole process. And of course Emma also provided a wonderful service and as I said earlier all the staff. Thank you all from the bottom of my heart. Mildred Waldron. More...
Reviewed on Google Maps
VoicePowerLtd .
An excellent company to work with. The team are professional and always willing to help in any way required. The business is forward thinking and keeps up to date with the latest technology to ensure a personal and five-star service for their customers.
Reviewed on Google Maps
Sarah Mantell
A truly first class experience with the team at THW, Grange Over Sands. Emma in particular was so helpful and often went the extra mile to push the negotiations along to ensure a good and as speedy a result as possible. Many thanks to all there.
Reviewed on Google Maps
james keith
We used THW to sell our property in Flookburgh. We had lots of viewings over the few months our property was actually on the market, and several offers. The full team were outstanding from start to finish, and honest throughout. They had not only our best interests at heart but that of our buyers as well.Genuinely do not have a bad word to say about anyone, and we went through hell and back with our sale (due to people pulling out for various reasons).Would highly recommend, you get what you pay for which is a 5 star service.Top tip: ask for Emma More...
Reviewed on Google Maps
Sue Scott
THW were very efficient from my first contact and made me feel confident that I had chosen the best Estate Agent for my property. I can't praise Jennifer Bottomley enough for the way she handled the initial process, the viewings and then the sale despite the fact that the latter has been a complex and at times frustrating process. She has been accessible, reassuring, kind, efficient and altogether splendid. She has also gone the extra mile in the final stages, and if I could have made it to the office today after completion then I would definitely have given her a hug! More...
Reviewed on Google Maps
Sammy Holland
This was by far the best estate agency I have ever dealt with. We rented a property with THW for over two years and in that time we only ever experienced great service. Diane sorted out any problems we had so quickly, without question. She, and the rest of the team, were always friendly and efficient. I have only positive things to say about THW in Kendal and would recommend them to everyone looking to rent in the area. More...
Reviewed on Google Maps
peter bascombe
Don't often post reviews ... but found Estate Agency not only welcoming but proactive. A friendly bunch who tuned in quickly to my needs and requirements. Face to face contact spot on. Very refreshing. More...
Reviewed on Google Maps
Christopher Allinson
I approached THW to handle the conveyancing process after hearing positive reviews through word of mouth. These proved to be well-founded, and I took great comfort from the efficiency and pragmatism with which Kate handled the case (and her colleague when covering). I would highly recommend.
Reviewed on Google Maps
Sophie Louise Martin
The most efficient Estate Agent that we have come across - would highly recommend!
Reviewed on Facebook
Melanie Frost
Just a massive thank you to Clare, Lilly, Joanne & Angela for all of your help whilst selling my late Mums property recently. This was a very difficult time for our family but the whole process was smooth from start to finish and was completed in 7 weeks. The team were very efficient and professional at all times and we were always kept informed. The house sold for a price we were very happy with. I would have no hesitation in recommending Thomson Hayton Winkley Estate Agents to family and friends. Thanks again ladies More...
Reviewed on Google Maps
Adam Frost
Would just like to pass on my gratitude Clare and the team for the effort in helping me look for a property for my brother-in-law to rent/buy. They put a lot of work in but we could not proceed due to issues on our side. I felt that we had wasted their time but they were brilliant about it and told us to come back at any time once we were in a better position. More...
Reviewed on Google Maps
LJ S
THW are the absolute best. They are the letting agent for one flat I have and they have been an essential part of my search for a second. Clare is honest and extremely helpful, giving both advice and support in my very rushed search of Kendal for the right place. I am delighted to have them on my side and hope for many more problem-free years to come. More...
Reviewed on Google Maps
Hannah Sheather
I have just bought a property through THW and the service has been excellent. They have treated me with respect and kindness throughout the purchase. Clare kept me up to date with the process the whole way through and has gone out of her way to help the sale progress. Prior to my house purchase I was letting a property through THW and have found them to be very professional in the lettings dept too. Lois looked after me from day one and is always polite and helpful and responds quickly to any queries I have. Overall a friendly and professional company. Thanks! More...
Reviewed on Google Maps
Ramin Salehi
My family and I first had contact with the lettings team around a year ago, when we were looking to move back into the area and rent a property. From the off Diane, and latterly Ashleigh, have been a pleasure to work with. From the outset communication has been prompt with the minimum of fuss. During this year I think we have interacted with most of the team and found them to be courteous, helpful and enthusiastic. After living in the United States for a number of years, and having seen the fabled customer service on offer over their, (which is mostly true). We were pleased to find a letting agency that not only cared about what we needed but also recognised the particular stresses involved in renting. We have no hesitation in recommending them to you. More...
Reviewed on Google Maps
Adrienne Woof
Wonderful Sales Team - Highly Recommended.
Reviewed on Facebook
Michelle Foulerton
We bought and sold a house with T H W - couldn't recommend them enough !
Reviewed on Facebook
