The Water Damage Experts Inc.

Sewage waste line leaked severely and caused a flood under my home. The water was overflowing and the smell it was causing was terrible. I immediately wanted the space clear. I came across The Water Damage Experts, Incorporated through internet, called and their crew made its on time reach to get us out from the situation. Clean the area quickly and left the place dry. Extremely happy with their work. More...

Reviewed on Facebook

Their services are highly reliable; they are easy to approach. I had them on time and got fixed the issue in no-time and at affordable price. Highly recommended guys for their quality work. More...

Reviewed on Facebook

They tackle inside flood in my kitchen efficiently that was caused by the broken sink pipe. Their team was well equipped and controlled the situation effectively. They truly deserve to be thanked for the mess they have cleared for fair price. Highly Recommended services. More...

Reviewed on Facebook

Best ever! services I got from them. Their working crew was flawless and worked all with their efficiency on Crawlspace flood clean-ups for sewage. They showed up on the scheduled time and went above and beyond to provide in-depth cleaning. HIGHLY recommended! More...

Reviewed on Facebook

Reliable company with qualified and experienced professionals. They are expert in Crawlspace flood clean-ups. I had a positive working experience with them and highly recommending their efficient work to anyone.

Reviewed on Facebook

Their professionals were extremely good at Emergency water & sewage damage extraction. They showed up on time and did their work with efficacy. Their services are reasonably priced. Overall, these guys are absolutely best in their work. Highly recommended!!! More...

Reviewed on Facebook

I had their quality services for SEWAGE REMOVAL, they work amazing. Their professionals were on time and started their work immediately. They worked with their all and save the soil to get contaminated. I am highly thankful to them. More...

Reviewed on Facebook

Promptly replied, I hired them for water restoration they proceeded step by step and did quality work. Their professionals are knowledgeable, professional as well as competent. I am fully contented with them and would definitely work with them in the near future if needed. More...

Reviewed on Facebook

We had a disaster under the crawlspace for one of my properties in Palo Alto. Called these guys out, they had someone there within one hour to diagnose the situation. They gave us a price that was very reasonable and they had something called low price guarantee, but I didn't even question it given their professional appearance and the way they handled the situation. Everything was cleaned up in the same day and I am very satisfied.Thank you! More...

Reviewed on Yelp

I had water damage experts come to my house and help me with a dirty mess I had under my house and they were very helpful especially in a stressful time like this they cleaned up all the sewage and left the crawl space clean for the Plumbers thank you so much

Reviewed on Facebook

These guys do clean work, and follow up is like no other. I would highly recommend.

Reviewed on Facebook

Took control of the whole mess. Told me not to worry. Very organized and efficient!

Reviewed on Facebook

Updated to say that now, two years in, the laminate has uncurled again at the edges and we now have a basically flat floor.  This is probably due to the traffic it has received in the meantime and the further drying over the years. So glad we listened to Dana! Thanks for being honest, Dana, and encouraging us to wait. Thanks Joe, we will definitely work with your company again should we ever have another pipe break. More...

Reviewed on Yelp

We called the water damage experts, to bounce off what was happening with the water damage in a friend's apartment. The tech who helped us was super informative, and gave their opinion on the situation. He was friendly, and prodessioal. Thank you so much! More...

Reviewed on Yelp

The Water Damage Experts are terrific! You did a great job overall on my home and the job was very professional. Our washing machine broke and left a huge flood in our hall closet and hallway. You removed the water right away and answered all the questions my kids had. They still talk about your huge fans! Your team was very nice and respectful. I never once doubted every step they took. The best part about using your water damage restoration services is that now I know I can rest assured our hallway area is very clean and sanitary! More...

When the building I manage had a flood in the basement, I thought I had a real nightmare on my hands. I called The Water Damage Experts on a recommendation from a plumbing company, and they came out to extract the water immediately. My building isn’t the easiest to work on; it demands a lot of technical knowledge and experience. The Water Damage Experts thoroughly dried the basement and surrounding areas, testing for mold and any possible contamination of other areas. They completed the project before the agreed-upon date, not to mention finishing well within the estimated price they originally provided on the contract. I can sleep better knowing that I’ve now built a strong working relationship with a reputable water damage restoration company like The Water Damage Experts. I couldn’t give them a higher recommendation. More...

The technician was on time with an immediate response. The Water Damage Experts is a very good company. They were very helpful in a time of need. They were straight forward and gave an honest and professional opinion. Carlos was very good and I would recommend them to anyone. A+ performances. More...

I was sold the first day your technician came to give us with the estimate. He showed us his credentials and was very informative about what he had found. My insurance sent over another company for an estimate and didn’t talk to us much, and I felt as if he wasn’t interested or didn’t know what he was doing. Your technician was right on top of it all and knows his stuff. He made us feel very comfortable and answered all of our questions and more. When I got the authorization for the clean up, I had to choose between your company and the one my insurance company sent. There was no doubt in my mind – The Water Damage Experts had it hands down. You proved it with a great crew, excellent job and prompt, clean service.
Thanks guys! More...

THIS PLACE IS AMAZING. THE ENTIRE STAFF IS SO WELL TRAINED, FUN AND VERY MOTIVATING. THE GYM IS SUPER CLEAN AND ALL EQUIPMENT IS NEW AND WELL TAKEN CARE OFF. I AM SO HAPPY I FOUND THIS GYM WHERE I CAN ATTEND A CLASS WORK OUT, SWEAT AND BE ONE STEP CLOSER TO MY FITNESS GOAL. THANK YOU F45!!! More...

Reviewed on Google Maps

I am a property manager and I had a bad smell and some small black flies around one side of the building,well apparently I had a secondary kitchen pipe broken under crawls space so when ever that side of building used their kitchen sinks and disposers came gushing down on the crawl space, it accumulated a lot until I heard it when I was doing my rounds on the building. I had used Water Damage Experts before  though my plumbing business. But I have never seen them in action. I was amazed and very please when I called they came the same day,went under crawl space inspected ,gave me a very detailed quote and said they could start clean up the very next day,I agreed.The next morning  Joe call first to let me know that their would be three trucks coming in 30min,than Dana and Steve showed up ,on white clean uniforms ,covered everything, took the time to explain to few of my tenants that were curious of the process.Than they sucked up all the water from under crawl space ,removed all the wet and dirty dirt,brought almost half of a truck with new dirt,and tarp,and than treatment. Just watching all that professionalism in action and my self and most importunely my tenants happy and satisfyed made me this time to take some time and write a very well deserved review. I highly recommend anyone with a water damage issue to give these guys a call,they are amazing. More...

Reviewed on Yelp

I'm the Owner of Owens Electric. I was called out on an emergency call a couple of weeks ago.  The tenant could not turn the power off to his dishwasher and was hesitant to do it because the dishwasher sprung a major leak and the water was pouring all over the kitchen hardwood floor.  I turned off the main water and then disconnected the power to the kitchen.  The first person I thought of is The Water Damage Experts. I knew they would be able to take over the major water damage problem. I called late Sunday night and they answered the phone. They got out right away and did an excellent Job. They are The Water Experts. Thanks for saving the Day More...

Reviewed on Yelp

Had a foul smell coming from my kitchen and for a few days it was outright horrible had a plumber come out and check it out, turns out the kitchen line was broken he recommended I call The Water Damage Experts. I called and got a 60-90 arrival time and they got there on time ( good suprise...most techs I have had have been horrible on time) anywho they were very pleasant and professional took them about 2hrs as it was a lake (the pics they took showed what those poor guys had to do ) yuck!! I now have the most pleasant smell coming from my entire house :-).Thanks guys you totally rock More...

Reviewed on Yelp

This company is top notch! One just couldn't ask for better service. They are honest, prompt, capable and communicate complicated issues in plain english. Steve was wonderful. He simply couldn't have been more helpful. I wouldn't hesitate to call them again should the need arise. More...

Reviewed on Yelp

I work managing around 200 units downtown Palo Alto, we take great care of our tenants so we expect fast service and wow did we get it! Steve came to the site in Palo Alto immediately, gave me a quote and completed the work on the spot in just a few hours! this was a tight squeeze in a crawls space but they made quick work of it. Great customer service from these guys, they are on our list to call again! If you have water damage, like we did from corroded pipes leaking grey water under a property these guys are the ones to call. More...

Reviewed on Yelp

Update:I am a property manager for 20+ duplexs,and we worked with The Water Damage Experts to removed soiled water from under one of the units. The water Damage experts were out within a few days to give an estimate,we decided to work with the water damage experts with this job.They came out promptly a day or so later, it turned out there was more damage than expected and raised the price by $1000+. We agreed to pay the orentiginal price quote and after we were sent  a detailed statement we would pay the remaining balance. They removed all the soiled water and prepared for the plumbers.After some complications with the finance department regarding the remaining balance, The  President of the company Joe Mendiola contacted me regarding my experience and went above and beyond my expectations and resolved the issue. He was kind and you could truly see he cared for the company he worked so hard to create. He took my issue very seriously, and made it a point that he would get to the bottom of the situation with not only myself but his employees as well.Just because of Joe Mendiola, I will refer this company to any one that need his services! More...

Reviewed on Yelp

Just wanted to say that the Water Damage Experts ROCK!!! Carlos is spectacular!!! Not only did he take care of our problems as far as the clean-up went but he also arranged for other services that were needed as far as flooring, drywall, moulding and paint for a client of ours that had experienced a "not needed" back-up. .He held the reins and followed through totally and as a result of that we had a very pleased client and at the end of the day that is what mattered...We have been using Water Damage Experts for a number of years and they will and will always be the company that I will call or refer to any of our clients...Their follow through is EXCELLENT as far as I am concerned!!! More...

Reviewed on Yelp

When our house flooded, my husband were in a state of shock and really didn't know what to expect.  When Dana showed up on the scene, he approached our crisis with calm and professionalism and in doing so assured us that all would be well.  Working quickly, he was able to remove the water from our floors and walls so that we could start to put our home back together again.  We couldn't be happier with the job that was done or the manner in which it was carried out. More...

Reviewed on Yelp

Okay, this is a type of company that we'd hope to never have to call upon but this past Thanksgiving we needed them urgently and they totally came through for us. It started with a light stench coming from our kitchen area that increased to a very foul smell by the 2nd week. We called our plumber who detected a leak in an 8 inch section of the drain pipe that connects our kitchen sink line with the laundry washer drain. This caused lots of food dangling from the drain and food waste spilt into the crawlspace below our home, hence the strong odor we've been smelling. But in order for our plumber to replace the drain, we'd have to call a hazmat type company like the Water Damage Experts to clean up all the food waste and any wet areas before the plumbers can do any work as it may pose a hazard for them to work down there.Carlos of Water Damage Experts arrived within a short few hours of my initial call. He gave us an estimate and explained everything in total detail what they would be doing: digging up the affected topsoil, extracting it all out with their super strong vacuums, applying some microban material and fogging the entire area which would slowly soak up and kill the smell and any bacteria that may have developed. At first we were a bit sticker shocked as it couldn't have happened at a worse time with Xmas around the corner. But they've been around for 20 years and had a 105% price guarantee so we gave them the green light to proceed. Remind you, it's Thanksgiving and we felt a little pressured for time but absolutely none from Carlos who never pressured us into anything. He even gave us his cell phone to call anytime during the holiday with any questions or concerns which we did several times. He also emailed us the pictures he took to show us the extent of the affected areas in our crawlspace. When Carlos and a fellow worker came the next day to begin work, they were on time, professional and finished in a timely fashion. They left plastic coverings in the crawlspace and even masks for our plumbers whom they spoke with and scheduled on our behalf to come in right after they left. I also want to mention that they even hosed down our driveway to further clean up the areas they worked in. We are very pleased with their service and are happy to give the Water Damage Experts 5 stars. More...

Reviewed on Yelp

Our plumber found water damage just before a weekend, preventing a fix to our drain line and which needed immediate fix. We called a few places, one of which was Steve, from the Water Damage Experts. He was very responsive, and agreed to stop by in-between jobs that he was doing across the bay, and provided a very competitive estimate. After some decision process, we decided to go with them since they were available on sunday, the very next day. As scheduled, Steve and a co-employee arrived and finished the job on time, and gave us a very detailed report of what was done, and what plumbing fix needs to happen. Apparently he has over a decade of experience, and seemed very knowledgeable. He also took care of working with our homeowners insurance to fill in on the claim. Finally, the plumber had no problems fixing the issue quickly, and said the water damage job was well done.In conclusion, I give the five stars for the responsive service, a perfect job, and excellent follow up.Completely agree with the opening line on the previous review. More...

Reviewed on Yelp

You hope you never need a service like this... But when you do.... I'd say Use these guys!!!  They are prompt, efficient, really nice people. .. They did everything they said they would.. Dana was great to work with, understood exactly what needed to be done and went right to work.  Kept the area as clean as possible.  Great job!!! More...

Reviewed on Yelp

Carlos, You Rock!!Carols came out and cleaned up the BIG Mess from a pipe that broke under my house, This pipe was draining from our shower, dishwasher, kitchen sink and washing machine. The smell was beyond HORRIBLE!!  Great customer service and very prompt. Anyone who has water damage in or under your house should call The Water Damage Experts. 1800-560-0110 More...

Reviewed on Yelp