The UPS Store

Amazing customer service, the printer manager Ryland was very helpful and very knowledgable about all my questions. Will definitely be going back to this one!

Reviewed on Google Maps

Amazing customer service, very friendly and helpful.

Reviewed on Google Maps

Excellent customer service is unfortunately rare these days, but this UPS branch has just that. Every time I have gone in, someone is there to greet me and help me through the process. I am so appreciative.

Reviewed on Google Maps

So when my (now) daughter-in-law's wedding flowers were held up in transit, Myesha came to my rescue!  The UPS customer service line doesn't easily allow you to connect with a human being, but Myesha was persistent and finally she reached a manager at the 23rd Street Hub!  Not only did Ms. Sylvia locate the flowers, she allowed the groom's father to pick them up AND she opened the box (with our permission of course) to insure that the flowers were intact (the box was also broken).  And all of this happened within 4 hours of our departure to the wedding location.  Myesha saved the wedding!   Thank you, thank you, thank you! More...

Reviewed on Yelp

Kate at this store was extremely helpful and pleasant when I needed assistance- I was very impressed with her skills

Reviewed on Yelp

Excellent customer service is unfortunately rare these days, but this UPS branch has just that. Every time I have gone in, someone is there to greet me and help me through the process. I am so appreciative.

Reviewed on Google Maps

Always very helpful. Super nice staff.

Reviewed on Google Maps

Really nice people. Superior service

Reviewed on Google Maps

These folks are wonderful.
ALWAYS above expectations. they surprise me with solutions to my problems.

I want to be like them!

Reviewed on Google Maps

I used the UPS Store to ship uniquely shaped packages. For Christmas one year we bought my dad a few bottles of olive oil and left them. After the holidays, I went to the UPS Store only with the two bottles. The employees were quick and helpful. She safely packaged the goods, printed off the label, and placed it for pick up. I was in and out in less than 20 minutes. More...

Reviewed on Google Maps

Need to fax?   I got rid of my fax machine in 1996!   They have there.  The staff is great too.  Plus all the shipping and great cards.  It does get crowded near closing and their hours are OK but a bit odd.  But everything else is great More...

Reviewed on Yelp

This UPS store is a hidden gem in Leland.  Its located right by the Harris Teeter for those new to town as I am.  The owner, Luther, is honest and a real businessmen as well as a caring human being.  I was shipping a package to England and he explained to me that he would be more expensive and I could go to the Post office but he would be happy to box it up for me.  I asked him if he could guarantee my package would arrive and he said yes (and with amazingly accurate tracking online!)  Something the Post office cannot do shipping overseas FYI - take it from the girl who's got about 5 packages floating around out there.  My package arrived on time, in beautiful condition and I thank Luther and his store for that.  From now on, no matter where I ship, I will go to this store and use Luther's services. Plus - while you wait, you get the added bonus of looking at lovely candles and cards!  how can you go wrong with that :)Just for the pricing reference as I'm sure most would want to know - the box was about 2 feet wide, 1 1/2 foot deep and the contents in it were quite heavy and the price was $200 to ship.  at the postal office the pricing would have been 75$.  the Postal office will give you insurance but you can't track it accurately.  I have experienced this the hard way shipping to Norway - that package got returned twice, and the 3rd time *each time I paid $40 to ship it yet again) it took 5 weeks to arrive and it arrived open and the contents empty.  So in the end, I paid more than I would have and it took almost 3 months in all to ship a bottle of perfume and some various items to my colleague.. Therefore, regarding the UPS store, I was and will remain to be more than willing to pay the extra money to know that the contents of the package will reach its intended audience - and in one piece. More...

Reviewed on Yelp