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THE TV GUYS

Hockley, City and Borough of Birmingham

(30)
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Reviews (30)

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5/5

30 customer reviews

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18 December 2019

Had my tv repaired in few weeks (waiting for LED's) tv comes back working perfectly. Unlike the previous place I took my tv to check. ..Claridge's. They charged me £25 to just look and then told me my tv was Economically unrepairable.. TV Guys £140 all in no charge to check. Brilliantly friendly service by these people. Top Marks More...

Reviewed on Google Maps

2 November 2019

very nice guys and professional highly recommended thanks again

Reviewed on Google Maps

25 September 2019

What a team there great guys and fix TV bless them

Reviewed on Google Maps

29 June 2019

Took my tv to repair guys to see if it could be repaired, they explained what was wrong with it then and there, quoted me a price, which I was more than happy with , even helped me get it out of my car for me. Only took a couple of days to repair, I couldn’t collect it as they close at 5 and I work in Lichfield, but they kindly said if it was a problem they would go back to the unit to meet me at a time I could get there, first class service, all work is guaranteed, can’t fault the service I received and would recommend, will definitely use them again and will tell my friends.. well done More...

15 May 2019

Honest and reliable tv repair shop. On the ball on faults and problems with all. Makes of TV.

Reviewed on Google Maps

1 March 2019

Very reliable and very quick. Thank you.

Reviewed on Google Maps

29 January 2019

I phoned the morning as my TV has been playing up for a while. Gentleman was honest with me and told me the TV was not worth repairing. I'm thankful for him being so honest. He could of just taken my money and said nothing. Integrity right there. More...

Reviewed on Google Maps

31 October 2018

Good customer service and very helpful. Fixed my LG tv which is working perfectly. Only 4 stars as the tv wasn't fully working correctly on the first occasion. Would definitely use these guys again. More...

Reviewed on Google Maps

1 October 2018

These guys are amazing great price done fantastic job very friendly first class A+++++

Reviewed on Google Maps

2 August 2018

Fantastic prices. Very helpful chaps. Today (04/07/2018) I purchased a 32" Smart TV (Toshiba). £90 Bargain! Also had a TV repaired here months ago, TV is still going strong. Would recommend over and over again.
Thanks Angelo
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Reviewed on Google Maps

4 July 2018

Helped me out with a part I badly needed to get my TV up and running for the England game.The part was so cheap it was almost embarrassing. Super helpful lady on the sales desk with a beautiful smile :)Excellent all round ! More...

Reviewed on Google Maps

3 July 2018

Fantastic service at unbeatable repair prices. Really pleased with how quick they repair. Also pick up and drop off service is really helpful. Would recommend over and over again.
Thanks
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Reviewed on Google Maps

30 May 2018

Very friendly and helpful

Reviewed on Google Maps

29 May 2018

We had not long had our Samsung TV but was out of 1 year warranty and had stopped working. Was told by the first TV engineer I took the TV to that there was nothing that could be done. I emailed the TV Guys after doing a Google search and they responded straight away with what they thought the problem might be and said they thought that they could fix it. I dropped the TV off and was told it was a back light issue, they gave me a quote and said would call when it was ready. I went to pick up some shopping from just down the road and was astounded to get a phone call before I had left the store to say that they had fixed the TV. They showed it working and gave a 12 month guarantee against any further problems. The service was excellent and the customer service was outstanding. We would highly recommend them. Also note they sell reconditioned TV's and will collect and deliver. There was a small surcharge for paying by credit card but not a problem. Thank you!! More...

Reviewed on Google Maps

29 May 2018

Brilliant service. They phoned me up to explain the problem and gave me a quote. When they phoned to say it was ready, picked up the TV. They insisted that I see it working in the shop and that I was satisfied. Been working perfectly ever since. I notice they sell second hand televisions there. I wouldn't hesitate to shop there again. The shop is also the workshop so don't expect a glamorous frontage. More...

Reviewed on Google Maps

29 May 2018

Bargain TVs and very good customer service. Wouldn't hesitate buying again.

Reviewed on Google Maps

25 May 2018

Very friendly and helpful

Reviewed on Google Maps

31 October 2017

First of all I'd like to thank the guys. They have been so helpful. I took my tv to be repaired here. They quoted me within a day ( pleasantly surprised with the price) and had my tv back , working , two days later. What has prompted me to review this business is the sheer friendliness and professionalism of the staff. Put me at ease straight away. Thanks again. I'll be sure to recommend you to everyone I know. More...

Reviewed on Google Maps

26 October 2017

Absolutely amazing they are so quick with nearby delivery and good prices

Reviewed on Google Maps

9 October 2017

very professional and top quality service. my UHD samsung was problematic (backlight issue) and the team diagnosed and fixed the issue within 3 working days. recommend using these guys

Reviewed on Google Maps

19 September 2017

Great place, lovely people, was able to assist with my broken device, fixed and working!! Thanks so much!

Reviewed on Google Maps

29 May 2017

Same day service, really friendly, it was really nice that one of the guys came out to my car to help me with the TV, clearly explained to me what the problem with my TV was, both blokes were professional through out, great customer service on behalf of Chantel and most importantly, great price. Definitely worth the travel from Bristol to Birmingham. I would use them again without hesitation.Keep up the great job you're doing.Dan More...

Reviewed on Google Maps

28 April 2017

Nice Friendly staff that do a Fantastic job and provide a great service thanks guys

Reviewed on Google Maps

5 April 2017

Promptly repaired an ageing TV. Decent price and an honest service

Reviewed on Google Maps

13 January 2017

First of all I'd like to thank the guys. They have been so helpful. I took my tv to be repaired here. They quoted me within a day ( pleasantly surprised with the price) and had my tv back , working , two days later.
What has prompted me to review this business is the sheer friendliness and professionalism of the staff. Put me at ease straight away.
Thanks again. I'll be sure to recommend you to everyone I know.
More...

Reviewed on Google Maps

31 October 2016

I received a first class service in quick time, and at a very reasonable price. Excellent company to deal with, highly recommended.

Reviewed on Google Maps

31 October 2016

Wonderful service guys thanks! Took our TV in on Thursday, quote received on Friday collect on Saturday. Reasonable price, great customer service. Highly recommended.

Reviewed on Google Maps

31 October 2016

Fantastic customer service had my TV collected on a Saturday morning and returned a few hours later fixed.I have and will continue to recommend to everyone.

Reviewed on Google Maps

31 October 2016

My 32" Samsung had expired with a loud pop, followed by a burning smell. Repaired in a few minutes. The cost? £3.50. This is the place to bring your tv.

Reviewed on Google Maps

31 October 2015

Had an issue with my TV and Rupert was a great help highly recommended *****

Reviewed on Google Maps