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The Tower Hotel

Whitechapel, Greater London

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Reviews (22)

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4.5/5

22 customer reviews

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7 June 2018

Nice view from hotel. All staff very kind and helpful. The room a little bit old. Breakfast are good. Not far from underground and Tower of London. You can walk along Themes river bank. More...

Reviewed on Google Maps

23 May 2018

Stayed here just the once on memorial weekend in 2017. The hotel facilities are amazing and well worth the prices in my own opinion. The rooms aren’t cheap, but the location is fantastic! You are right outside the Tower of London and there’s a tube station round the corner.
Staff are very friendly and helpful, there was a big group of us staying and all checking in at the same time so it could have been a lot worse.
Breakfast was self service the next morning and all you could eat. Would stay at this hotel again for sure
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Reviewed on Google Maps

12 May 2018

A pretty crowded hotel - I had to wait for approximately 20 minutes at the check-in queue! The views are stunning - and even though I didn’t manage to get a room facing Tower Bridge, I was still impressed with the panorama. The room was quite large and the bed extremely comfortable. I only had a small issue, due to which I give this place 4 stars - long story short, I travelled for “business” purposes, but there appeared to be some sort of problems when checking in. I had to call my company and tell them to re-send the hotel receptionist a statement demonstrating that the payment for the room has been completed. This is just bureaucracy and it is the hotel’s responsibility to take care of it, but somehow I ended up being the “middleman”. Other than this, everything was great. More...

Reviewed on Google Maps

2 May 2018

I attended a wedding here. Beautiful place with great views from the room windows. The function rooms and halls are also very well placed. Coatroom staff were a bit off in their own world and took about 20 minutes to carry out a simple task, but everything else made up for it. The layout is a little confusing at times, but the decor makes up for that. More...

Reviewed on Google Maps

30 April 2018

Just got back from a fabulous weekend with my sister! Hotel is in a wonderful position we had a Thames and Tower Bridge view - amazing at night! ! Big thanks to Paulo who checked us in and to Fabio who sorted our WiFi (several times!) The staff were professional, friendly and helpful.
Would certainly recommend this hotel.
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Reviewed on Google Maps

23 April 2018

The staff were all very friendly, welcoming, very helpful and totally professional throughout. The lifts are very slow and rooms unfortunately, are a little dated and seem to have no air conditioning. The meeting rooms in the other hand are great, with a range of large rooms, facilities and exceptional food. Would definitely return for a much more relaxing stay. More...

Reviewed on Google Maps

20 April 2018

Location: You won't find a hotel that is more closer to Tower Bridge and the Tower of London than here. Less than 2 mintes walk to the Tower Hill station. Plenty of good pubs and restaurants in the surrounding areas. St Katherine pier is on the door step from where you can take the Thames river boat.

Rooms: This hotel was built in the 70's and the rooms does show it's age and could do with refurbishment. But if possible, book a room facing the bridge and you will appreciate it's location.

Service: The service here is excellent, staff are always happy to help and very friendly.
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Reviewed on Google Maps

11 April 2018

I have been here a weekend, we had good weather. The staff is very friendly, helpful and neat. The breakfast was good and there was a wide range of food. The evening meal in the hotel is also good and they are good portions. The hotel has a nice view on the Tower Bridge also a good location More...

Reviewed on Google Maps

13 March 2018

Excellent location and great place to stay.
Staff are friendly and helpful. Clean environment and lovely deco.

Tasty food and drinks.

Reception staff are very knowledgeable. Well done and keep up the good work.
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Reviewed on Google Maps

21 February 2018

I enjoy stay here. Facilities very nice. I enjoy breakfast very much. Very pleasent atmosphere and friendly staff. I will stay again. Very nice location

Reviewed on Google Maps

13 February 2018

The Tower Hotel is in a great location, right next to Tower Bridge and The Tower of London. Lots of restaurants and bars nearby, but it is a five to ten minute walk to the nearest tube station. The rooms are spacious but the hotel is quite dated. Staff were friendly and helpful, but both check in and breakfast service could do with better organisation. A good hotel but definitely room for improvement. More...

Reviewed on Google Maps

29 January 2018

Mesmerising views of Tower Bridge, changing colour in its lighting from bright daylight, through the evening and late into the night, and one time a room that had windows in two walls so I could also look out and see the Tower of London with famous city buildings rising up behind it. The Exec Room I had was fabulous, the other could have done with tea and coffee-making facilities but did have free sparkling and plain water. Staff were keen to be helpful. Breakfast very generous. I liked the training room - the Great Harry - light, bright, airy, good view, plentiful supply of teas, coffees and water throughout the day. More...

Reviewed on Google Maps

25 January 2018

My stay at the Tower Hotel was very pleasant. The room was very nice, clean, well presented and equipped with an enormous and very comfy bed. Bathroom facilities were also very nice. The breakfast spread was great too, a wide variety of food hot and cold. It's ideally located on the Thames with a nice outside eating area and a walk to the Tower Hill Tube is but a couple of minutes away. I would certainly recommend this hotel to anyone else staying here, be it couples, business or leisure and I would not hesitate to return myself. More...

Reviewed on Google Maps

4 January 2018

This hotel is well located, close to the metro station Tower Hill, so you can move easily. And it's close to one of the most tourist attraction in London: the Tower bridge. The service was polite and formal and very helpful. The room I've been was small and simple but clean and it had everything I needed, including iron. More...

Reviewed on Google Maps

2 December 2017

I loved my stay at The Tower, but that may be because I had the best Suite in the whole hotel!

11th Floor, corner Suite overlooking the London Bridge!

The room was amazing! And looking out the window (day or night) was like looking at a giant postcard of the London Bridge!

The room was simply fantastic on every level!

And the staff (from the Concierge to the Front Desk to Room Service) were all very friendly & accommodating!

Well, done, “Towers,” well done!
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Reviewed on Google Maps

24 November 2017

Another professional event at the Tower hotel... And I'll have to admit that after the last one I was looking forward to it. We were in the same space as last time... The Tower suite and the Bridge suite. I can't remember which was which, but the presentation facility was excellent with decent AV capabilities. For me though, whilst the space outside the presentation area is good, with stunning views of Tower Bridge and the Shard, it wasn't great for what the organisers of the event were trying to use it for. Not a reflection on the hotel by the way. Catering was excellent (a beef dish to die for and really good cookies in the afternoon). Staff were pleasant and helpful. I'm looking forward to when I need to go there for the next event. More...

Reviewed on Google Maps

23 November 2017

Excellent hotel, especially with a bridge and river view! Nice design although does look a bit dated both inside and out. The breakfast is a good quality buffet or brought to the room with lots of choice available . Bar is nice but pricy as expected. Just missing the finishing touches to make it perfect. More...

Reviewed on Google Maps

9 November 2017

Good hotel at a great location
Regardless of direction you get a great view, of course the best are rooms facing the river. But even in the other direction you get a good view of the newly renovated docks area. Place full of boats and nice places to eat, drink or just have a coffee.
Rooms are of standard quality, clean and tidy. Great beds in my view, on the hard side, which I like personally.
Breakfast was good, omelet chef on duty, another one I really like. Good selection of fruits and bread.
Friendly and nice staff.
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Reviewed on Google Maps

1 November 2017

I was at the tower hotel for a hosted event. We were in one of the conference rooms. It was very nice with cloakroom and wash room facilities to itself.

Immaculate clean.

Food and drink was good and staff were busy making sure there was plenty for everyone and no dirty plates lying around.

Would be an amazing hotel to stay at. The views on the river side would be stunning.
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Reviewed on Google Maps

30 October 2017

Fantastic location if you are visiting this side of London. Thames water buses nearby and Tower of London are within easy walking distance. Lovely hotel. Staff were excellent and breakfast also. Lots of eateries in St Katherine's Dock nearby. More...

Reviewed on Google Maps

19 October 2017

I popped in for a little drink at lunch time whilst over on a birthday trip. We ended up staying the entire afternoon because the people that work there are welcoming, fun and friendly. The food was delicious and somehow they picked up on it being my birthday so they treated me to a happy birthday slice of desert. It's as elegant atmosphere too with a view of tower bridge. Highly recommended More...

Reviewed on Google Maps

18 October 2017

Comfortable large business type hotel. Staff quite friendly on check in. Got a free room upgrade to an executive room too which was nice.

Rooms clean and comfortable perhaps a tiny bit dated.

Executive room had free mini bar with 1 bottle of beer 1 small wine, coke and Diet Coke. Crisps and chocolate as well as water all complimentary. Was also nespresso free in the room.

Room service was mediocre to poor unfortunately it took quite a long time and wasn’t all that nice sadly.

Breakfast was pretty good but super busy so go early!

Ideal for a weekend or business stay.
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Reviewed on Google Maps