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The Roots Company

Bath, Somerset

(60)
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‘21 Certificate of Excellence, 2021

About

The Roots Company is a well established Tree Surgery and Tree Care company based from Bristol, Bath and Frome, operating across the South West of England. We are a team of experienced, certified and conscientious Tree Surgeons who share a love for all woody and herbaceous plants.

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6 hires on Bark

Reviews (60)

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5/5

60 customer reviews

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verified
1 June 2020

Tree Surgery & Removal

Fantastic Company would use them again

20 December 2019

We had Thom and Jake today to work on a super tall TPO black pine and 2 silver birch. They were absolutely wonderful human beings with immense skills in what they do. They completed the job in horrendous rain battling elements and gravity. In particular the job of trimming silver birch takes experience and judgement. They came down the trees soaked but all smiles, tidied up the garden to an immaculate standard. I would not hesitate recommending these guys anytime. More...

Reviewed on Google Maps

20 November 2019

This is the 3rd time we have used The Roots Company. Greg and his team are friendly, reliable and very tidy workers. Greg provides a professional service with competitive prices. Another job executed brilliantly - thank you! We highly recommend this company. More...

Reviewed on Google Maps

30 October 2019

Very glad I found these guys - they are excellent. Greg and has team did a crown thin and lift for our willow. The job was done to a great standard, and his team were exceptionally helpful and communicative on the day. They did the job promptly and tidied up after themselves. Greg has been a great help giving advice on a number of occasions. Highly recommended. More...

Reviewed on Google Maps

24 October 2019

Greg was very quick to respond to a request for a quote. His quote was very competitive. Communication was excellent. I had 5 large trees trimmed requiring 3 men first day, and 4 men 2nd day. I was really impressed with the young men's politeness and neatness. I thought that I'd have to clean up after them, but they cleaned up so well. At the end of each day Greg phoned to check everything was as I expected. That's pretty cool !!! I'd definitely recommend this company. More...

21 October 2019

Greg and his team arrived on time and did an excellent job. We found them all very pleasant indeed and they couldn't have been more helpful. The site was left very tidy.I couldn't recommend them highly enough. More...

Reviewed on Google Maps

7 October 2019

All i can say is excellent service from the start. I had to take down two large trees. After three quotes I went with Greg who was so much cheaper than the others. Work was completed the following week with two lovely chaps who worked so hard, Everything taken away and all mess cleared. Cant recommend this company enough and i wouldn't bother with quotes next time i would just go straight to this company .Jo More...

Reviewed on Google Maps

30 September 2019

Greg and his team were excellent. Great response from my initial online enquiry, with prompt dates booked in the diary to come and quote and then do the work. The team were professional, friendly and competent, and I am delighted with the work they did. I will definitely contact Greg again next time I need tree work doing, and would definitely recommend. More...

Reviewed on Google Maps

26 September 2019

Delighted with the work from Greg and his team. They are proper arborists – i.e. they know their trees and plants, they aren’t just guys with chainsaws. Right from the first visit (free of charge) to estimate the job, I learned a lot about the trees we have, which to prune, which to remove and why. We agreed the work and the price was very reasonable. On the day, they were on time and worked hard and got a lot done on a very cold day! They also went the extra mile – they returned another morning to finish grinding a stump that there hadn’t quite been time to finish. All in all: trustworthy service, high quality work, genuine expertise, faultless attitude – I highly recommend these guys. More...

Reviewed on Google Maps

14 September 2019

Fantastic service from Greg and his team. I am delighted with the results of the work they've carried out for us this week. The team on site were polite and helpful and worked efficiently and professionally to complete the job on time and clear up! Can highly recommend them. We'll be back in touch when we need some more help with our trees. More...

Reviewed on Google Maps

8 August 2019

Although we had to re-book the date, due to illness, Greg turned up promptly on Monday and took down our Cypress quickly, efficiently and with the minimum of mess. He did a very professional job and left our property spotless. We were very impressed, considering how little room he had to manoeuvre! Thanks again, Greg - highly recommended! More...

Reviewed on Google Maps

30 June 2019

Greg and his team have done a great deal of work at our property since we arrived last June from the removal of large trees to pruning and reshaping existing trees. They also planted replacements for us in less than easy ground. This is no 'hack and run' operation they have extensive arboricultural knowledge and take care to advise the best way to deal with a wide variety of species and circumstances. We have no hesitation in recommending the Roots Team for any and every type of tree Surgery and tree Care. More...

Reviewed on Google Maps

29 May 2019

Greg and his team came a removed a large Norway Maple today that had unfortunately died. I got two quotes for doing the job, and although the quote provided by The Roots Company was about £60 more than the other one, I was so impressed by the professionalism, knowledge and helpful advice I received from Greg, I gave the business to them. Having seen the end result, I know that I made the right decision. A large tree was removed by a team of 3 in just 7 hours, and the site was left clean and tidy. Thanks to everyone involved. I would have no hesitation in recommending you to anyone look for a very professional company. More...

Reviewed on Google Maps

29 April 2019

Very professional. A great team of guys, efficient, no mess left. Speed of work was astonishing. Value for money.

Reviewed on Google Maps

29 April 2019

Very pleased with my experience with The Roots Company from my first inquiry to my very large Conifer being sorted took all of 4 days, did a lovely job & left my garden very clean, i would definitely use them again.

Reviewed on Google Maps

15 April 2019

The boys were professional and did a great job. Everyone I spoke to at The Roots Company were friendly and We would definetly recommend them and use them again ourselves.

30 March 2019

The Roots Company provided an exceptional level of service. They did everything they said they would, on time and to a very high standard. Greg took the time to understand the job and was therefore able to provide both very valuable advice and to complete the job on time and to budget. Other quotes had underestimated the work involved. Greg and his entire team of 7 were highly professional, very skilled and knowledgable and left everything spotless at the end of the works. I highly recommend them. More...

Reviewed on Google Maps

30 March 2019

The Roots Company recently cut down an oak tree and poplar tree from our property. They did a brilliant job and cut up the trees into logs and stacked them tidily in the garden as requested. They were extremely efficient and friendly and we would happily employ them again and recommend them to others. More...

Reviewed on Google Maps

28 February 2019

Fantastic job. I am so pleased with the work and recommend this company.
Edyth

Reviewed on Google Maps

28 February 2019

Great service. Greg was really helpful in meeting on site to help set out the scope of the works we required, and then when the day came to take down the trees it all went very smoothly. Highly recommended!

Reviewed on Google Maps

28 February 2019

Excellent service. Estimate was produced in a timely fashion and upon acceptance the works were carried out within daysThe works for us were fairly minimal, but the chaps turned up when expected and got on with the work in a professional manner and finished on time after clearing upNo complaints. Will definitely use again

Reviewed on Google Maps

verified
21 February 2019

Tree Surgery & Removal

Job has not been carried out yet but when Greg came to survey he was very professional and knowledgeable. I am looking forward to working with them now and in the future

30 December 2018

Roots did us proud. They turned up to give us an estimate very promptly and turned up to do the work on time. Greg and Ben gave us advice and got on with the job. When finished they cleared everything away. Very pleasant and polite. Would certainly recommend. More...

Reviewed on Google Maps

verified
13 December 2018

Tree Surgery & Removal

The men were brilliant I would recommend to friends

30 November 2018

From initial contact to completion communication was great with Greg and the team carrying out the works. All work was completed efficiently and with consideration to us and our neighbours. Very pleased with the results including the clean up job. Highly recommended! More...

Reviewed on Google Maps

30 November 2018

Very efficient company. Quote follow up friendly and pleasant. Two very hard working chaps arrived on time, again very polite. Job well done. Thank you Greg, Ben and Tom. More...

Reviewed on Google Maps

30 November 2018

Greg and the team arrived promptly, cut down and dragged a 50 foot tree through my house then rode off into the autumn sunset leaving us brilliantly satisfied and with no more mess in the house than a few scuff marks. ..unavoidable considering the tiny space they had to work with.If you are in need of tree surgery we can wholeheartedly recommend The Roots Company and have already passed their number on to two other people in need of some tree TLC.Many thanksBeverley and Stewart More...

Reviewed on Google Maps

31 October 2018

We needed permission from the council to have our ornamental cherry tree thinned out as we are in a conservation area. Greg took care of that and Caspar and Emma did a tremendous job on the tree and couldn't have been lovelier! Highly recommended as they seriously care about the trees! More...

Reviewed on Google Maps

31 October 2018

Excellent service from Greg and his team. I can highly recommend The Roots Company.

Reviewed on Google Maps

31 October 2018

We had a very challenging tree to be removed in Brislington (it was huge and leaning to a side), Greg and his team did not give up until they got the job done, they were very professional, patience and friendly. We would be more than pleased to use their services again. More...

Reviewed on Google Maps

31 October 2018

Absolutely superb job cutting down a very difficult tree. I would definitely use his services again!!!

Reviewed on Google Maps

1 September 2018

What more can one ask, from the inital visit for a quote to actually having our trees removed was simply and professional. Everything left clean and tidy, you would not have known they had visited other than the trees have now gone! More...

Reviewed on Google Maps

2 August 2018

Friendly, knowledgeable and helpful. Offering advice on tree care before quoting, and then further advice during the job on other trees in the garden.
Efficient and tidy too.

Reviewed on Google Maps

2 August 2018

Great service and advice with a friendly smile. Worked around me and communication was brilliant throughout! Can’t recommend highly enough

Reviewed on Google Maps

23 July 2018

These guys removed 6 huge trees from my elderly Nan's back garden in knowle recently (one of which was close to falling due to the high winds).
VERY nice friendly guys, left the garden very clean afterwards (probably cleaner than when they arrived!). They even trimmed her Pear tree.!
Highly recommended!
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Reviewed on Facebook

23 July 2018

Greg and Casper from The Roots Company spent the day yesterday in our wood that was much in need of some woodland management. Their Knowledge and Expertise is second to none , coupled with their climbing skills in adverse conditions , I have no hesitation in recomending them. More...

Reviewed on Facebook

23 July 2018

We had an out of control horse chestnut tree at the end of the garden. The limbs spread over three gardens and an adjoining field. Greg organised access to the field with the owner, talked us carefully through the work, and then executed the work exactly as discussed. Greg was passionate about how the work was done and made sure no problems arose. Thank you to Greg and his amazing team for a perfect job. I would highly recommend this company to anyone without a second thought. More...

Reviewed on Facebook

23 July 2018

Very helpful, knowledgeable, efficient and professional company which I highly recommend. Thank you Greg and team!

Reviewed on Facebook

23 July 2018

Thank you Greg for the work you and your top team have done. We now have light in the front of our garden, Hurrah, and the 23 Leylandii are no more! !

I would highly recommend Greg and his team at the Roots company to anyone looking for a fast professional team of experienced Arborists

They left the driveway and road tidy throughout the job

Thanks
John & Danielle Hennessy
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Reviewed on Facebook

23 July 2018

Having competitively quoted for the large Ash tree in our garden shared with some of our neighbors, Greg and his team from The Root Company set to work on the three-day job to reduce the load on two main limbs on this landmark tree in Shaftesbury, Dorset and to trim some hedge line and remove an old tree trunk.

Working in unison with the Planning consent for this Ash tree with a preservation order on, and the Surveyors report, they did as perfect job to satisfy all requirements, and leave the tree looking healthy and hopefully giving it a good chance of being around for many years to come. Not only have they done a professional job up and around the tree, but their coordination, communication and general friendliness made the job a pleasure to see.

I am extremely happy with their services and will certainly be using them again in the future, as well as recommending them to anyone who needs their services. A Job well done guys and a perfect example of a local trusted small business. Wayne Bale.
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Reviewed on Facebook

23 July 2018

Greg and his team worked their socks off this week trimming 2 sycamore and a line of fir trees and then felling another 6 fir trees. They were polite and tidy and did an amazing job! I would thoroughly recommend!!! More...

Reviewed on Facebook

29 May 2018

The Roots Company thinned out 2 trees and took one tree down in our garden. The trees were large and produced mountains of brushwood. Roots team were brilliant, on time polite guys. They worked hard did a great job and cleaned up brilliantly. I would/will recommend Roots Company to anyone needing work done on their trees. Rob Collins More...

Reviewed on Google Maps

29 May 2018

We needed some large trees taken out from our garden. The guys did a fantastic job. Very knowledgeable and great service. We will definitely use again. Thank you

Reviewed on Google Maps

29 May 2018

Greg was most helpful over Christmas when part of our large leylandii came down in the gales. He inspected during his holiday and returned the following week with his team to take the tree down in very difficult weather conditions (Hurricane Eleanor). They were efficient, knowledgeable and professional and we would have no hesitation in recommending this company. More...

Reviewed on Google Maps

29 May 2018

I had a poorly positioned tree that needed to come down. After I sent a web query Greg called and then visited the next day. Barely a week and a half later and the job has been completed. The team were efficient, knowledgeable and very considerate. They completed the job brilliantly and left the garden tidier than when they came. I would not hesitate to recommend them. More...

Reviewed on Google Maps

29 May 2018

Simply the best! What a team! I love working with people who work really hard and have a great time and enjoy each other's company in the process. Such a positive, proactive attitude and ready to rise to the challenge of big job. I really liked working with Greg and hope he and his team will do some more work for us in the future. In my company: Bright Green Futures we share the same attitude and it is lovely to work with people who do what they believe in and give it their all. I could not recommend them more. More...

Reviewed on Google Maps

29 May 2018

Fabulous job by Greg and his very knowledgeable team! Excellent communication from initial survey to completion of the job. All done promptly and courteously within the promised timescales. Would definitely recommend The Roots Company to anybody looking for a tree surgeon and will certainly use again ourselves should the need arise. More...

Reviewed on Google Maps

29 May 2018

From the first meeting, it was obvious that Greg has a wealth of knowledge and experience. He and his team were able to time the job to suit our needs. They were competent and ensured safe procedures were followed with the tricky removal of a large tree. They were extremely efficient, friendly and tidy. The neighbours also all remarked on how considerate and affable they were. Great professional work. We'd definitely use them again. More...

Reviewed on Google Maps

29 May 2018

Roots removed two large trees in two days. The team were helpful and friendly, Greg was very knowledgeable and professional and responded quickly to our phone call. The team worked hard and left the space neat and tidy with wood stacked and brush all cleared and chipped. I would happily recommend. More...

Reviewed on Google Maps

25 April 2018

First met/seen the team in action when they reduced a large Ash tree in my son's garden.They were competent and safety procedures were followed with part removal of a large tree in a very confined space.
Thus lead us to call "Roots" for some tree work at our property ,removal of two large pine trees & re-shaping of another tree.Who where quick to respond to my initial enquiry with Greg inspecting trees to a set time table as agreed and He gave free advice on the work required & getting council approval as required
A team of three turned up on time as agreed . They were extremely efficient, friendly ,tidy and considerate .The team worked hard and left the space neat and tidy with wood stacked and brush all cleared and chipped. I would happily recommend.
The neighbours also all remarked how the both the sites was left in a tidy manner. Will use them again for future work.Would recommend The Roots Co without hesitation.
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Q&As

I have a passion for woody plants, a love of the outdoors and a love for climbing trees. The bigger the better. Through my time on the Tree Team at Westonbirt Arboretum, I learned to appreciate the natural, untampered with form of tree species from all over the world. Understanding the natural form of a tree is imperative if you're going to work with each tree's individual charateristics when pruning. Bottom line, the staff of The Roots Company love working wth trees.

A wish to do things my own way and a long conversation one night with an old friend who had the vision and the acumen to push things forwards. He then became my business partner and The Roots Company was born.

Because we will care for your trees. We are professional, skilled, knowledgable, experienced and friendly. We will be prompt, upfront and efficient in all aspects of the work, from the initial quote to clearing up the last twig. It is essential to us that you are happy with our work.

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