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The Planning Crowd

The Planning Crowd locationLincoln, Lincolnshire, Lincolnshire

(1 Review)
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The Planning Crowd Reviews

The Planning Crowd Reviews


Review of The Planning Crowd by Marie
1 21/08/2017

Initially I was very pleased with The Planning Crowd (TPC) and what they were offering however once I received my will for signature I noticed that it excluded everything I owned in Australia. Given that I told their contact person that the bulk of my estate was in Australia several times at the outset of the process and I have virtually nothing in the UK I would have expected to be told that the bulk of my estate would not be included and as such I would have declined their services. This did not happen! Upon receiving the will for signature and noticing this exclusion I immediately contacted TPC and spoke to the contact person who had handled the whole process. She then had to follow up with their legal team who confirmed that they can’t include my Australian estate. SHE DID NOT KNOW THIS LEGAL REQUIREMENT AT POINT SHE WAS GETTING ALL MY DETAILS FOR THE WILL PREP! Upon further discussion I told them I did not want to have a will service with them and wanted my money back. TPC did not entertain this for one minute and told me that as I have some estate in the UK then this will will be valid and they will not return my money. I AM EXCEEDINGLY UNHAPPY WITH THIS SERVICE AND DO NOT RECOMMEND THEM!!!!!

Marie

The Planning Crowd


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  • 49 minutes average response time

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