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The Pet Butler

Portsmouth, Southsea, Cosham, Waterlooville, Horndean, Hampshire

(65)
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‘19 Certificate of Excellence, 2019

About

​The Pet Butler was established in 2005, and most of our customers that started off with us as puppies & kittens are still with us in their twilight years. We were one of the first dog walking and pet sitting services established in Portsmouth & Southsea so we like to think we have extensive knowledge of what our customers want for their prided furry friend!

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1 hire on Bark

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Reviews (65)

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5/5

65 customer reviews

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3 November 2019

I would highly recommend this service. Becky has taken such care with Dondi and he seems to be having a fabulous time! I have been able to have a holiday knowing that he is being well looked after.

Reviewed on Facebook

15 July 2019

I can not recommend the Pet Butler highly enough. We got our dog from rescue almost a year ago and his walker Jo had to build up a relationship with him slowly due to his nervous nature around people he doesn't know. He now loves when Jo comes in and welcomes her and really enjoys his walks with all his friends. More...

Reviewed on Facebook

30 May 2019

Very professional company and our dog always has a good time, Bella is very nervous around people but loves going out with jo and now she interacts well with other dogs which is great for her. Highly recommended

Reviewed on Facebook

23 May 2019

Would highly recommend the pet butler. Very professional, polite and have an online portal which is easy to use for booking walks. We’ve been with Ava and saw Lydia who walks her and Ava was so happy to see her! just shows they love their job and look after our pets as if they are their own. More...

Reviewed on Facebook

20 May 2019

Used these guys for last couple of weeks, really professional, quick at coming for consultation and my samoyed Raja seemed to really like her walker Donna, also love the daily message updates on how they've been during the walk and happy face photos of fur babys playing

Reviewed on Facebook

17 May 2019

Thank you for looking after Luna and Belle and the daily pictures and updates. You put my mind at rest.

Reviewed on Facebook

11 February 2019

We have only recently started using the Pet Butler and Lainy has been great with communication and explaining the booking system which is so easy to use. Also accommodated us at short notice and pippa is an amazing dog walker. Our Teddy loves going on walks with pippa and her pack and always seems so happy when he comes back. Thank you for fitting us in at short notice today due to me being poorly. I really appreciate it. Teddy is currently having sweet dreams. x More...

Reviewed on Facebook

10 February 2019

The pet butler was our 2nd attempt with a dog walker in the area and we loved it. A Shame we can’t take them with us when we move. I really liked being able to control the bookings online and Mars loved the variety and lots of trips to the water. Thank you so much for taking care of our little monkey. More...

Reviewed on Facebook

22 December 2018

The Pet Butler crew are brilliant, they really take the time to tailor their services to your requirements and go the extra mile to make sure your pet has a safe and happy time with them!!

Reviewed on Facebook

13 December 2018

Ava absolutely loves her walks with the pet butler!! They are always extremely accommodating and I completely trust that they will take good care of Ava.

Reviewed on Facebook

8 December 2018

very caring and understanding of our dog's needs. Lainey the owner is very careful to ensure each dog is exceptionally well cared for by their specified walker. Also very careful about the walkers she uses. Highly recommended x More...

Reviewed on Facebook

7 December 2018

1st walk with Judith today and my pups are happy and shattered... Would definitely recommend this service to anyone. Wonderful kind people & great value for money

Reviewed on Facebook

18 November 2018

The pet butler couldn't have done a better job! Leaving our cats for the first time, we were worried as they are very needy and affectionate! Becky met all our needs and we feel reassured to do it again! We loved getting emails after every visit so we knew what our cats had been up to and seeing pictures of them on Facebook made us smile. Thank you! More...

Reviewed on Facebook

14 November 2018

We are so pleased with the difference Pet Butler has made to our family. We have one happy dog who is super chilled after his long walks with Katie and who has been great with keeping us up to date with all his antics! The booking system is really easy to use and is a massive comfort to know that I can always book in extra walks when needed. Thank you x More...

Reviewed on Facebook

30 July 2018

Minnie loves her walks with loni. She even knows the days now too. It's such a relief to know Minnie is well cared for and loved as much as we do xxxx

Reviewed on Facebook

25 July 2018

Amazing service! I had to go away last minute and The Pet Butler was a lifeline. Courteous, friendly and could not be more accommodating. Daily pictures on Facebook made me reassured my cat was happy and when I came home she was great. Well looked after, played with and fed- 1 happy cat! She doesn't like to go in the box or travel, so this was perfect- I could go away and know she was safe and cared for. Brilliant service, lovely staff and I will definitely be a returning customer in the future. Well done Pet Butler, and thank you Danielle. xx More...

Reviewed on Facebook

25 July 2018

I can't thank the pet butler enough for looking after our puppy teddy � he's been looked after by Hannah on puppy visits twice a week until he was old enough to start his pack walks and he absolutely loves them! It's so nice to get pupdates on how he's progressing and seeing he's enjoying himself while I'm at work. Thank you so much �would highly recommend! Hayley x More...

Reviewed on Facebook

25 July 2018

Danielle looked after my two cats whilst we were on our honeymoon, and they could not have been in better hands. They were very patient with my messages, asking how they were and getting twitchy, and updated lovely pictures so I could see them all happy and fed. Thank you so much for giving me this great service, and I will definitely use you again!! More...

Reviewed on Facebook

25 July 2018

We could not have found a more professional caring company to care for our two dogs. We have been using pet butler for nearly 6 months and we get a group walk at lunch time. They are very well taken care of and the daily pictures let me know what a great time they are having. Thanks guys More...

Reviewed on Facebook

25 July 2018

Thank you for taking such good care of Harry

Reviewed on Facebook

25 July 2018

A brilliant service with brilliant staff! Didn't always know if Ralph would need walking until the morning, no problem for Pet Butler. Ralph absolutely loved his time with them and it made me feel better about being at work. Jane was fantastic and would always clean and feed Ralph when letting him back in the house. Regular updates on social media allowed us to see him out at the beach/park/woods. When we return to Southsea at some stage in the future we will absolutely be using them again! More...

Reviewed on Facebook

25 July 2018

Absolutely best dog walkers around. Always very accommodating, even at short notice. Wilson is always excited to see his walker, and has always had a good run. Would highly recommend �

Reviewed on Facebook

25 July 2018

I've used The Pet Butler for a couple of years now to look after my two cats, one of which is diabetic. First class service, always accommodating as I can't always give masses of notice to when I go away, so much so that these guys are key holders to my property! Extremely reasonable rates with no extra charges for administering injections and they don't just run in and run out again, always take time to spend a wee while with them. As long as my two are fed, watered and cared for then I'm a happy girl. Elaine, Danielle and Rachel have all looked after them and I'd happily recommend them to anyone! X More...

Reviewed on Facebook

25 July 2018

To be honest the most important pooch in our family loves the ladies here. They look after our cub 3 days a week and whenever she is home she just sleeps, always with a grin on her face after her walks/run and fun time with all the other pooches. What's not to love! The ladies do a great job and we all couldn't be happier. Thank you ladies. You rock! X More...

Reviewed on Facebook

25 July 2018

Amazing staff and service. My large breed dog was very frightened of getting into vans. Lainy and Rachel spent loads of time and effort making sure both of us were happy. We had a practice in and out of the van session followed by a practice walk a few days later. All of which both Lainy and Rachel were more than happy to do and didn't charge any extras for their time. I now have a happy dog who is no longer afraid of getting into the crates in the van and loves his walks. Lainy is always quick to reply to my worried mum texts and Rachel very prompt to upload photos of the walk, which I am always eager to see. Cannot fault their service, it is such a relief to know my fur baby is well cared for. Thanks guys More...

Reviewed on Facebook

25 July 2018

Excellent service every time I've had to use them. Looked after my cat and rabbit very very well and always communicate with posts and pictures on Facebook. This is fantastic for peace of mind! I feel very confident that my home is left secure and my animals are safe whenever I go on holiday. They are also so flexible. I especially like the fact you can pay more for 2 visits a day rather than 1 standard one as I have an old cat who gets lonely. The 2 visits a day option makes me feel happy that not only will she be fed and watered but also is emotionally cared for. Great service. Competitive price. Will continue to use ��� More...

Reviewed on Facebook

25 July 2018

I’ve been a customer for 3 years , 100% reliable, 100% great service all dog walkers have been brilliant and we are currently blessed with Judith as our regular walker - she is fab! Treats the dogs as her own, does great FB updates and Betty loves her �� More...

Reviewed on Facebook

25 July 2018

Used the pet butler for a week of doggy walks. It was great to see pictures of our Cavalier King Charles spaniel enjoying himself with the other dogs. He obviously enjoyed himself as when the weekend came he waited by the front door waiting for his pick up!
Definitely recommend and will continue to book him in. Thank you Team.
More...

Reviewed on Facebook

25 July 2018

Obviously love the lovely animals they look after, have been wonderful with our dog and clearly she enjoys her walks because she listens out for the sound of the van and comes back and goes straight to sleep! ! Great service, very personal and have been able to accommodate requests at short notice, which is very useful in our line of work. Highly recommended! More...

Reviewed on Facebook

25 July 2018

Boris always loves going for his walks in 'Dog Club' ! And it was very useful for Candy as it taught her to mix with other dogs and have fun with them! Great walkers - always give the dogs different places to walk to keep them interested. Boarding was great too, they loved it there !! More...

Reviewed on Facebook

25 July 2018

Our cats love Danielle. It's always great to see daily updates. Especially from Theo who is very nervous around new people. Stanley Jr has had puppy visits/walks since 12 weeks old. Sometimes I think he loves Danielle more than me. Very happy customer More...

Reviewed on Facebook

25 July 2018

Cannot thank Lainy and Lydia enough for stepping in last minute to look after Bailey and Duffy after I forgot to make a booking, amazing, professional company as usual and saved me a six hour round trip! Thank you so much. xxxx

Reviewed on Facebook

25 July 2018

We can't thank Pet Butler enough!! Doris clearly loved her new friend Danielle, and her picture updates via FB certainly put our minds at rest while we were away.
Professional service, with trustworthy and friendly staff. Will definitely recommend to friends, and book your services again.
Thanks from Us, and Doris says thanks for all the Dreamies
More...

Reviewed on Facebook

25 July 2018

They offer the most amazing service. My little Trent loves going for walks, so happy with the service. ���

Reviewed on Facebook

25 July 2018

Per butler have looked after Ralph since he was 3 months old, he'll be 3 years this year and always looks forward to his walks with his friends. .. Thank you pet butler for an amazing, personal service, and a massive thank you to Ian and Lynne that walk him - Ralph is now disappointed when it's me that takes him out! Xxx More...

Reviewed on Facebook

25 July 2018

Quality service, very professional and personal on the same level, our dog is always looked after and treated like he is there own. Couldn't ask for a better service. Look no further this is the dog walker for you. More...

Reviewed on Facebook

25 July 2018

Came home to two very chilled out cats that were very happy. Fantastic service from Pet Butler. Would highly recommend them. Puts your mind at rest seeing what they get up to on Facebook too :-) More...

Reviewed on Facebook

25 July 2018

Fudge loves Mel & Lainy & all at Pet Butler. A fabulous bunch of dog lovers who treat Fudge as though he was one of theirs.

Love the photographs they share with us. Thank you Pet butler for looking after Fudge & giving him great adventures. We wouldn't use or trust anyone else.
More...

Reviewed on Facebook

25 July 2018

Bertie our black lab stayed with the pet butler for just over a week & came back a very happy & content dog & after seeing all the pictures on fb I can see why! thank you guys sooooooo much! Bertie will be coming back to you whenever we go on holiday again, & I would 100% recommend you :) thank you x Hannah x More...

Reviewed on Facebook

25 July 2018

Beryl loves her walks with her pals, she always comes home and sleeps all afternoon. Lydia has been amazing since walking her and she always gets excited when she hears her car pull up. When I'm at work I love seeing pics of her playing, it comforts me to know she having fun and being well looked after..thanks you PB ❤️? More...

Reviewed on Facebook

25 July 2018

Ralphie loves hanging out with her mates at the Pet Butler! They go for walks, have lots of fun playing and exploring new places. Super friendly, super reliable, super. Not to mention peace of mind for us whilst we're out at work. More...

Reviewed on Facebook

25 July 2018

Danielle has looked after our three MusCATeers Alice, Arthur and Dinx for over a year now when we've gone away she is amazing they are so happy and chilled when we get home in fact they almost look disappointed when we turn up. .......I can't praise the service from Lainy and Danielle high enough thank you so much knowing the cats are happy enhances our holidays too More...

Reviewed on Facebook

25 July 2018

The Pet Butler is a superb service that has made me and my puppy, Pip, very happy. He regularly goes out with Mel, who he loves, and each days he waits excitedly by the door for her to arrive. The daycare is also extremely handy and I have been impressed by how accommodating they have been, especially at short notice. I am also grateful for the pictures of Pip that pop up on Facebook during the day and never fail to make me smile. I know he is in safe hands and I would happily recommend The Pet Butler to anyone who is looking for a good dog walker/sitter. More...

Reviewed on Facebook

25 July 2018

Excellent service with very friendly staff. We've been using the service for around 9 months now and we've never been let down, even at short notice. Luna appears to love day care, having lots of fun (judging by the photos and videos). More...

Reviewed on Facebook

25 July 2018

Fantastic service, Rolo has been with the Pet Butler since we have had him and he loves it. We also love it as it allows us to be flexible with when he gets walked which is great when working shifts!
We have also used the boarding service which gives us peace of mind when we are on holiday as we know our little sausage is looked after.
A big massive thank you to Jane and the crew at The Pet Butler for everything they have done so far.
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Reviewed on Facebook

25 July 2018

We have been using the Pet Butler for a year now and the service is fantastic, all are very friendly and clearly huge animal lovers. It's so helpful that it's very flexible.
Can't fault these guys!
More...

Reviewed on Facebook

25 July 2018

We've booked the pet butler a couple of times to look after our cat. Fantastic service and great communication. We will continue to use these guys in the future

Reviewed on Facebook

25 July 2018

Ralphy absolutely loves his walks with Nuala each week and it's so nice knowing he is happy and safe!

Reviewed on Facebook

25 July 2018

This is a fantastic service, it really makes my dog happy not being left on his own, it is such a peace of mind for me and he always has a brilliant time!

Reviewed on Facebook

25 July 2018

Our English Springer, Bertie absolutely loves his walks with Mel and his new "pack". He misses her on the days she doesn't come, he sits on our doormat with his nose on the door or on the sofa looking out of the window waiting for her, we think its love for sure. The pics on FB are brilliant, its lovely to see him happy and playing. Its makes our working day much easier to know that he is in good hands. We are so glad we found you, Thank you so much, Ali, Michael and of course, Bertie XXX More...

Reviewed on Facebook

Services

Your dog will be walked in a safe, open space away from any roads with a maximum of five other dogs, giving them a chance to run, play and socialise with each other. Walks last a minimum of 1 hour. They will be transported in a secure vehicle and walked come rain or shine! All dogs are placed in a pack specifically suited their breed and personality.
We offer dog walks Monday to Sunday around lunchtime.

If you have recently got a puppy and they are unable to go out for walks just yet or only need a short walk, then puppy visits are a great option for you. We will give your pup their midday feed, fresh water, toilet break in the garden/short walk and lots of stimulating play with basic ‘sit’,’ down’ and ‘stay’ training while you’re out for the day or at work. Our visit will last approximately 30 minutes.

If you are going away or you have a long day at work our boarding/day care service is a great alternative to kennels. We will look after your dog in our own home and they will be treated as one of our own! We will stick to your dog’s routine to make them as comfortable as possible. All we ask of you is to bring along their beds, bowls, food and toys!!
You can visit our carer’s home before your dog comes to stay, so you can rest assured that your dog is in a safe and comfortable environment that you are happy with.

A great alternative to a cattery, our cat visits mean your cat/s can stay in the comfort of their own home and surroundings. We offer a complete service: feeding, litter change, plant watering and taking the rubbish out, drawing curtains and of course lots of cuddles and attention for your pet! Our visit will last 20 minutes.

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