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The Music Box, Meadowhall logo logo
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The Music Box, Meadowhall

Sheffield, South Yorkshire

(14)
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About

We are a music shop situated in The Lanes, Meadowhall. We sell guitars, ukuleles and a range of woodwind & brass instruments, sheet music and accessories.

We sell almost everything a musician could need, from beginners to professionals.

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Reviews (14)

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4.5/5

14 customer reviews

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9 September 2020

I was utterly disappointed with MUSIC BOX in MEADOWHALL today. Before we left home, we checked the website for closing time, which stated closing at 9pm. I took my son to get new guitar strings, have them fitted, and buy an effects pedal and new strap. We drove the half hour it takes to get there, arrived at 5:50pm and were met by an elderly greying man, with an abrupt, "Do you know what you want? I'm closing at 6pm." I said, we checked on the website and noted that it said closing time was 9pm. He replied that, "Things had changed since COVID-19." Fair enough. That gave them SIX MONTHS to update their website, and not waste customer's time, and then treat them like they are annoying you! We have shopped quite a bit at MusicBox over the years, and have usually been treated with decency and respect. I think we will find somewhere else to spend our money in future.
1. If you're going to bother having a website, KEEP IT UP TO DATE!
2. Do not state in your 'About Us' section, " We are a family run store with family and customer values, a bit old school really. As a traditional music shop we have continued to trade and operate with the values and were set years ago but now no longer seem to exist." - Those 'values', most certainly DID NOT exist today!
You wasted our time and treated us with disdain.
Anybody looking for a good music shop in Sheffield, I suggest you try:
Rich Tone Music Ltd
64-82 Broadfield Rd,
Lowfield,
Sheffield
S8 0XL
Phone: 0114 362 7777
Hours:
Wednesday 10am–4:30pm
Thursday 10am–4:30pm
Friday 10am–4:30pm
Saturday 10am–4:30pm
Sunday Closed
Monday 10am–4:30pm
Tuesday 10am–4:30pm
Updated by business 3 weeks ago ( They bother to keep their customers informed!)
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15 May 2019

Staff were very helpful and assisted me in getting a birthday present for my grandad.

Reviewed on Google Maps

8 May 2019

Staff are very welcoming, taking time and care to help with finding what you require

Reviewed on Google Maps

8 May 2019

First class shop with very helpful staff who really want to look after their customers.

Reviewed on Google Maps

29 April 2019

We popped into this music shop to pick up a keyboard for beginners book for our 7 year old but then discovered they also printed any design onto clothing. We were in town for the Take That tour at the DSA Arena and my good lady was looking out for a T shirt with relevant motif. A quick trip around to Next to pick up a good quality T shirt and when we got back the vinyls were cut out and ready to be pressed. 5 minutes later, boom, one bespoke and classy looking Take That T shirt and one very happy lady. Staff were very helpful and friendly. Great shop with a huge array of instruments, books, clothing and everything else music related. More...

Reviewed on Google Maps

30 March 2019

Good selection of instruments and music books. Staff were amazing and even reserved a violin for me as I was traveling quite far they gave me good advice on it and even helped me find the best tuner. Would deffinatley reccomend this store to other people. More...

Reviewed on Google Maps

29 January 2019

Visited here last week. Daughter needed ukulele upgrade.Good choice and reasonably priced. The Staff, Ben, was very helpful. Suitably pleased with our purchase and definitely would recommend them. More...

Reviewed on Google Maps

30 December 2018

Great selection of music and band memorabilia and a good place to get clothes printed up. They were very helpful, doing us hoodies at short notice despite being extremely busy the weekend before Christmas. Thoroughly recommended

Reviewed on Google Maps

18 January 2018

Review by Helen Harding - The Music Box responded to an email the same evening when I made an enquiry about a set of guitar strings. I ha been sol a set which looked very similar to the ones I had requested and the mistake was a genuine error. Since the ones I wanted were not available they made a full refund for the set I had purchased and also gave me a single string to 'get me by' till I can get the strings I really want, which may be difficult to source. I really appreciated their helpful, friendly attitude and professional advice. Thank you! More...

Reviewed on Google Maps

1 October 2017

always helpful for the serious musician

Reviewed on Google Maps

15 July 2017

Loved the place

Reviewed on Google Maps

16 February 2017

Great selection of music and instruments. Friendly helpful staff.

Reviewed on Google Maps

15 February 2017

Good range of instruments and friendly staff

Reviewed on Google Maps

12 December 2015

Great selection of books, musical gifts and more importantly guitars!!! Very helpful staff. always look forward to shopping here! Can highly recommend.

Reviewed on Google Maps

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