The Mortgage Bureau

The Mortgage Bureau

The Mortgage Bureau locationThorpe Hamlet, Norwich, United kingdom

(21 Reviews)

If you are searching for best Mortgage broker in Norwich then your search ends there at The Mortgage Bureau.

The Mortgage Bureau Reviews

The Mortgage Bureau Reviews


Review of The Mortgage Bureau by Tony Willows
5 20/05/2016 Tony Willows

Delighted with the service once more having just moved house. Have been using The Mortgage Bureau for many years and they always get the job done. Independent of all lenders, fast efficient and friendly. Will continue to recommend you and we'll be back.
Thanks again guys!
TW

Review of The Mortgage Bureau by Danielle Wilson
5 Danielle Wilson

We used Andy from mortgage bureau and we were given an amazing level of genuine customer care! Not only did he manage to get us an excellent rate but he made the whole process easy and updated us regularly throughout. Would definitely recommend!

Review of The Mortgage Bureau by Nathan Angus
5 Nathan Angus

Absolutely brilliant. From DIP to mortgage offer. The person we spoke to initially to get our DIP (Gloria Ord) was the same person who called us and came to our appointment. The Mortgage was applied for the same day and 5 Days later we had a mortgage offer. Would recommend to other friends buying their first home and will be using them for mortgage options in the future.

Review of The Mortgage Bureau by Becca Marshall
5 Becca Marshall

This is the second time i have used Mortgage Bureau and I wouldn’t go anywhere else. Christine Smyth has been fantastic very professional and attentive at all times. Applying for a Mortgage can be very stressful Christine took all that away. Zoe has been great at keeping me updated through the process and very responsive. I highly recommend. Thanks again for all your help.

Review of The Mortgage Bureau by Martin Hindle
5 Martin Hindle

Excellent!! My Mortgage with my current lender had come to and end, and I didn't really want the hassle of looking through all the different Mortgage products that are available myself. I contacted Julie Hall at the Mortgage Bureau as she had been recommended by a friend. She was amazing!! After initially looking at a few different options, we decided on a deal that was cheaper than what I had been offered with my current lender. Julie took all the stress and hard work away from me. She explained everything, was easy to contact if I had a question or didn't understand something, and was professional throughout. I would definitely recommend her to anyone who needs Mortgage advice......Thanks again Julie xx

Review of The Mortgage Bureau by Lucy Wilkinson
5 Lucy Wilkinson

Excellent service! Thank you everyone but especially Mandy and Zoe who have been so helpful, friendly and professional. My partner and I are first time buyers, we were so nervous about the whole process but Mandy instantly put at us ease and kept us up to date with everything. Now we are just waiting for our new home to be finished 🙂

Review of The Mortgage Bureau by Angela Mcginlay
5 Angela Mcginlay

Exceptional service from Susan Nesbit, went above and beyond every step of the way. Kept us up to date throughout and got back quickly with any decisions. I absolutely would not hesitate to recommend and will definitely be telling family and friends for the future . Thank you so much for your help. A very happy customer!

Review of The Mortgage Bureau by Margie Clark
5 Margie Clark

What can I say; I have a home I can finally call my own, something I never thought in my wildest dreams could happen to someone like me and all thanks to the absolutely wonderful Mandy Longdon. From start to finish this wonderful human being has been my rock. She has guided me day and night through every single step of the way and without her I know none of this would have been possible. I thank you from the bottom of my heart. Thank you also to the rest of the team at Mortgage Bureau for being a wonderful support. I will recommend to anyone I know even considering getting started on the property ladder. Thanks again to you all. ���

Review of The Mortgage Bureau by Andrew Ian Peggs
5 Andrew Ian Peggs

Hi last year we where let down by our old mortgage advisor resulting in loss of our money and been let down considerably. We where put onto the mortgage bureau by our house builder they have been fantastic go the extra mile and kept in touch all the time so if your looking for a great mortgage and lots of help give these guys a call u won't be disappointed. Once again thankyou so much 😃

Review of The Mortgage Bureau by Alan Allsopp
5 Alan Allsopp

The personal service we received from Mandy and the admin team was absolutely outstanding.

We were kept up to date of proceedings the whole way through, they were able to answer any questions we had, and it was a completely seamless process.

Thank you to you all for all of your work, it is greatly appreciated and after using Mandy's help for the second time, I still couldn't recommend you enough. Thanks again!

Review of The Mortgage Bureau by Rachel Whitley
5 Rachel Whitley

We recently remortgaged with Mortgage Bureau NE and couldn't sing more highly about the experience. Mandy was able to break everything down into such simple language that we weren't lost in the complexities of porting, rates, fees, all sorts! We were given multiple choices and werent pushed in any direction. All the paperwork and checks were completed really fast and Mandy kept us informed throughout. We ended up saving on our mortgage and getting a better life insurance policy with no fees or fuss - very happy customers.

Review of The Mortgage Bureau by Jake Robertson
5 Jake Robertson

Currently me and my partner are using the mortgage bureau to purchase our first home.
At first it does seem daunting as it is a big step in life but using the mortgage bureau couldn't have made it any easier. A huge thankyou to tony Lloyd- fisher for helping me and my partner into our first home. I highly recommend their services

Review of The Mortgage Bureau by Graham Rogers
5 Graham Rogers

Second time I have used these advisors and as expected it was first class service once again, my current mortgage deal was coming to an end and didn't want the hassle of sorting a new one myself, I contacted my previous advisor tony Lloyd fisher who was on the ball and had my case underway with a new deal ready without any hesitation at all, the communication was also excellent throughout from Tony and all the staff at Mortgage Bureau, will recommend to everyone in the future, Big thanks to all.

Review of The Mortgage Bureau by Anita Gray
5 Anita Gray

I first used Fiona some 4 years ago now after an appointment made through work.. I have to say that from the very first time to now she has been fantastic! She is quick, professional and has always found a deal to suit me.. I will never use anyone else now and constantly recommend her to friends, family and anyone who will listen.. thanks again for a fabulous service!...

Review of The Mortgage Bureau by Anna Tyrpien
5 Anna Tyrpien

As a first time buyer, I had no idea where to start. Luckily, I was introduced to Mandy Longdon who was extremely helpful and friendly along the whole process.

She was very open to any questions that I had and I could not have done this without her. Through every step of the way, she would always check up to see how the process was going and if there was anything she could help with. Mandy really knows her stuff and there is no other company I would recommend in relation to any mortgage-related advice than Mortgage Bureau. I cannot thank her enough for all of her help!

Will definitely be back when it comes to looking for any further mortgage deals and will recommend anyone who is in need of mortgage services.

Review of The Mortgage Bureau by Lynne Wilson
5 Lynne Wilson

From the moment we were put in touch with Andy Haswell at Mortgage Bureau, we knew we were in safe hands with finding a mortgage for our first home. He was approachable, available, honest and understanding with all our random questions, no matter how trivial they may have been. The whole process was relatively seamless and were provided with support throughout, from phone calls and regular emails to a meeting in person to discuss the finer details before signing on the dotted line. He also arranged our life insurance, again, making the process straightforward and put us in touch with a colleague called Susan Lucas who organised our home insurance. Could not recommend Andy and Mortgage Bureau enough. Thank you for making the purchase of our first home as stress-free and as enjoyable as we would want it to be! We are thrilled!

Review of The Mortgage Bureau by Louisa Wardle
5 Louisa Wardle

Being a first time buyer, I was worried and felt overwhelmed with the whole house buying process but thankfully I had Mandy Longdon and Zoe Allsopp as my advisors!
Mandy was my initial advisor and she instantly put me at ease with her warm, friendly and professional manner. She has been very thorough with each step so I knew exactly what was happening. She has been the greatest support throughout, especially during difficult times. Most importantly, I loved her regular updates!
I’ve had the added bonus of working with Zoe also, who has been equally as amazing! Zoe has kept me well informed of any progress and her prompt actions has saved me from a couple of tricky situations.
Thank you so much Mandy & Zoe! You’ve been brilliant and cannot fault you at all! 100% recommend both of you.

Review of The Mortgage Bureau by Lou Moffatt
5 Lou Moffatt

I had been to a few brokers and had began to give up hope of ever moving, many took our details, called us in for appointments but never returned calls, then I was passed Fiona’s details by a friend & everything changed! Within a few hours of my initial phone call Fiona has got us an agreement in principle and within days we had an offer on our much wanted house with her backing.
Throughout our application she was absolutely fantastic, always contactable, replied almost instantly & her friendly approachable manner filled me with confidence throughout. A mix of texts & emailed worked well for us, updates came daily and no little question was ever a problem. Paperwork was completed in our own home, at times to suit us, a bonus for us as a family with small children & busy lives.
Our mortgage application had many unfortunate hiccups (from the lender) and throughout this Fiona battled on our behalf, her patience, perseverance & deduction was totally amazing & I’m pleased to say here I am writing this from my new home!
Totally would recommend Fiona & the mortgage bureau team to everyone & have to anyone I’ve spoken to since �

Review of The Mortgage Bureau by Luke Joyce-Jones
5 Luke Joyce-Jones

We cannot thank Mandy Longdon enough for her fantastic service.

It has to be said that we have known Mandy for many years but never had to deal with her on a professional level before, in actual fact, we decided to use another company local to us in the West Midlands...We wish we hadn’t!

After being messed around terribly by the other company, we thought our dream had been shattered, then along came Mandy to help us realise our dream.

She is very thorough, very astute, professional and communicated with us from start to finish.

We cannot recommend her highly enough.

Review of The Mortgage Bureau by Catherine Robson
5 Catherine Robson

Phenomenal service !

Sadly last year a mortgage advisor we were using let us down hugely, we felt he didn’t want the hassle of our complex requirements and quite literally off loaded us midway through our process leaving us high and dry.

Thankfully knowing Susan Hall for numerous years I asked her to take a look at our request. She did so without hesitation. She immediately got to work in a matter of days we had more information than we had gathered in the 3 months prior!
Moving into 2018 she has quite literally been our rock! Nothing was too much trouble and no questions/issue that she couldn’t overcome. I truly believe had she been able to deal with our entire process start to finish this would have been wrapped up a while ago.

As business owners looking to complete a self build we had many hoops to jump through: Susan was not only incredibly knowledgeable but also professional, approachable and fought our corner at every stage. We literally cannot be more grateful, not only for getting the outcome we hoped for but for having an advisor who stood side by side with us from the start.

We will not look anywhere else in the future indeed at point of renewal/re mortgage we are already set to meet with Susan to proceed once again.

Do not look any further for a company/advisors willing to go the extra mile, putting you before ££ signs.

Susan - Thank you � we cannot say it enough!

Team Robson �

Review of The Mortgage Bureau by Joe Hammond
5 Joe Hammond

We decided to use Mortgage Bureau following a recommendation from the developer and I am amazed at the service that we were provided. We spoke to Susan initially and she came back to us with a decision in principle within a few days. She explained the whole process clearly and when we needed documents signed to proceed she was willing to come out to visit us at 9 pm which worked around my shifts. Never have I had a service like that before and now me and my partner own our dream home. Be honest and upfront from the start and they will do everything the can to help. I’ve even recommended them to my brother and they have sorted his mortgage out too. Can’t recommend enough. Thank you Susan ���

The Mortgage Bureau


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The Mortgage Bureau Location

Cavell House & Austin House Stannard Place, St Crispins Rd, Norwich NR3 1YE, UK

Services provided by The Mortgage Bureau

The Mortgage Bureau Services

Mortgage broker Norwich

Mortgage advice Norwich

independent Mortgage advice Norwich

Mortgage broker East Anglia


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