brilliant day out for children Teddy Bear picnic great Value enjoyable experience all round. price included Teddy bear train ride picnic with cookie water and an apple also a voucher for ice cream, feed the geese and great show. lovely play ground. will be back.
lovely shops restaurant and scenery
Had a lovely play out at the playground today but it would appear some parents don't feel their children should be supervised, some very aggressive behaviour form an older group of children who's mothers were inside the premises, lots of parents not happy with the atmosphere those children put into the playground today.
The Teddy Bear Picnic is such a great idea however wasnt executed as well as was expected. The complete experience was 40 minutes which wasnt anywhere near enough time to properly enjoy it. Everything was very rushed... making the bears, feeding the geese and just being dropped at the picnic at the end... great idea but the time allowed most certainly needs to be reviewed! More...
teddy bear picnic was great fun for the kids
Beautiful setting, wide range of products and super helpful staff. Also great food !
teddy bear picnic but the bears heads could have been cleaner had a lot of stains around mouth and head over all we really enjoyed the day great fun feeding geese and picnic at the end was lovely found the staff very friendly and all had smiles
Beautiful place, full of exciting
rathwood is the perfect place for a catch up with friends, take a walk in the lovely wood walk or to take the kids to the play area. both indoors and outdoors. rath wood had something for everyone. More...
A great place to shop, eat enjoy and the children can have a fun time
Just gorgeous, had an amazing fun day with the kids.
Afternoon tea booked days in advance, staff were rude from the minuet we arrived when one lady requested a plain scone with her's. We were served 4 of everything instead of 5, apart from the extra plain scone. When we queried this the lady said you don't get one of everything each it's just mix and match, first I have heard of that anywhere and I have had afternoon tea in a lot of places. Her manner was not nice at all. We had gone there from a school to check out the new play area for our school tours and for our children who attend the July Provision every year and to being feedback to our school and other schools. Needless to say we will not be bringing back positive feedback. We were not offered a top up of tea as would be the norm, when we asked for more tea they topped up the tea pot with boiling water but no more tea bags so we had a pot of boiling water!!!! When we went to pay we were charged €15.75 each!!!!! for 5 people when we were told on booking it was €15 per head. No customer service as is "was everything ok" "hope you enjoyed your visit". Very disappointing for such a lovely facility totally let down by its staff. More...
Fantastic place beautiful food and garden center
Lovely day food good flowers lovely nice staff will be back again soon
Had a wonderful day celebrating my daughter birthday in The Ark play center.. thanks for a great day kids had a ball.
Fantastic events, it’s brilliant
Ordered garden furniture back back in march, was told they would be in first week of July so rang them to confirm delivery date, someone was suppose to ring me back but never did then got an email 2 days later blaming the furniture company and we wouldn't have them till middle of August. When I rang them no apology, girl on phone didn't care sounded like she couldn't be arsed, very convenient they only got the email from the furniture company just after I rang them, will never buy from them again More...
kids play area and there lego land art
I ordered the brown rattan oval 6 seater (Charleston set ) on the 13th March this year. I received an e mail stating that the set would be in stock at the end of April. I contacted Rathwood at the end of April to be informed that it wouldn’t be in stock until the 24th May. I then contacted again on the 24th of May to be told that they have the chairs but no table. I was then informed that the table would be in stock on the 28th May and as soon as it is ready they will ship the order. I was at this time becoming quite anxious as not only had they had over £1000 in payment I also needed the set for a party which I am hosting on 8th June. On the 31st May I received a phone call to say that the chairs had been damaged and would I like a replacement instead. At this point I did think about cancelling the order however I was reassured that the set would arrive in time for my party. The replacement chairs were end of line stock and I was offered a refund of £150.00 which was only the difference in price on the chairs. I then received an e mail on 5th June to say that the set has been dispatched. I now won’t receive the items until the 10th June. I find it totally unacceptable that having placed an order on the 13th May I won’t receive the items until 10th June, at no point was I offered any compensation for the inconvenience this has caused. The only positive thing I can say is that the women I spoke to in the office were always polite and apologetic. More...
We had khloe s birthday party today in the new “ ark indoor play center “ it was brilliant the service was excellent and friendly atmosphere the play area is amazing and the food was delicious well done to James and all the staff with this new addition to the Rathwood experience thanks for a fantastic day. (from Damien and family )
Geraldine P Smyth
Fab place loads of shops and reasonably priced, staff very helpful, food great you could spend hours there......will def be back... for
Absolutely awful to deal with . Ordered a table and 6 chairs in Jan . First and second table damaged along with a chair . Received table 3rd time lucky last week and new chair today . So today may 22nd finally sorted . Different girl each time I rang . No communication . Would not recommend.. More...
Very overpriced. Easter train lasted all of about 5 seconds. The egg hunt lasted the same. Thankfully I didn’t prepay a picture as there wasn’t even a bunny for the photo.
Lovely woods, great cafe. Always a friendly welcome
Good walks, good food and friendly staff
Alina Gazdieva Maia
Very dissapointed with the Easter egg hunt. Travelled all the way from Dublin to get on a train for less than 5 mins..walk few steps in the woods and to be told that "it is the end", the kids got to colour a picture in a little shed. Easter egg hunt consisted of few eggs thrown in the middle of a path and not even enough for all the participants. Also, at the end of it all, there were some fun fairs but all for extra price even though the event was already paid for. More...
Luciana Nunes Machado
We were very disappointed with this place!!!! the very unorganized Easter event and we will definitely not return to this place :(
Great place for a family day out, very friendly staff and good value for money,
nice place for family with kids
Very poor activities and unprofessional organisations for the easter hunt. Managed badly.
Great day at the Easter egg hunt kids really enjoyed it
We were there for the Easter train, it was brilliant such a lovely day staff were fantastic my boys loved it
gorgeous food, good selection of plants, lovely household gifts. a delight to shop there with helpful and polite staff.
Good Service..Polite Staff.
Great day out with the kids on the train
That breakfast must have been cooked about 3 hours before the microwaved. Disgusting
Did the sean o Brien challenge today, staff more than helpful, they made sure my 2 kids had lots of fun.
Improve the food.....as the day i was there it was very dissappointing,
Fantastic place great entertainment for kids and adults.
THe meali had there was mediocre and no better than pub grub...
Lovely friendly atmosphere and lovely food, highly recommend
Máire Ní Fhéinidh
I needed to amend an online order that I had made and Rathwood’s staff were a pleasure to deal with. They sorted the issue straight away and were more than efficient. I would highly recommend them to everyone! Thank you once again Rathwood and I look forward to doing more business with you in 2019! More...
Never get bored of Rathwood. Great value for money. Lovely staff. Kids love it
We were rewarded for our loyalty today with a fabulous free family day out. Thank u so much we all really enjoyed the fun fair and elf making workshop. Brilliant day
Just had some of the glutenfree Christmas pudding from there. it was gorgeous as always and i like the fact that they are not more expensive than the ordinary Christmas pudding. Well done. great to be able to get decent homemade Gluten free treats. More...
Magical experience! Everyone was so helpful and friendly. Highly highly recommend
Santy Train experience was amazing, such a great day thank you and see ye again next year x
we went on the Santa train knowing our little man being autistic might not cope but the elf's in rathwood were so professional excellent help they understood the situation and planned ahead to make the occasion stress free thank you so much
Emma Butler O'Neill
Just home from Rathwood Santa Train. This is our third year attending and honestly cannot recommend it enough. It gets better every year. Huge respect for all the creativity and work ethic that goes into the planning each year . The elves this evening were absolutely amazing and were fantastic with the kids . Delighted to have such a brilliant facility on our doorstep. Well done to all and Happy Christmas More...
excellent staff,most enjoyable,very chrismassy,
Amazing experience, very well done, the elves were amazing, highly recommend. I had the happiest boy coming home and the Santa was very nice, great time for my son. Thank you all, Happy Christmas ⭐️⭐️⭐️⭐️⭐️ More...
Anne Marie Valerio
i placed the comment below through the messenger page. to which i did nit get a proper reply. so i decided to place it on your home page to make people aware of the false advertising Hello, i booked the santa train for today. I also booked the photo and paid for the 2 photo for 15 euro. When we checked in we were given a number for to get the photo and told to give it to the elves. The train and the organisation itself was good. The kids enjoyed themselves and it was a great experience. We went to see santa and gave the code that we were given when we got the photo for santa. Once back at the end we queued up to get the photo. To be informed at this stage that we paid for the sleigh photo and not the santa photo. On looking back it shows the sleigh photo but we were under the assumption that we were paying for the santa photo and not a sleigh photo Can i ask why there is not a choice of getting the santa and the sleigh photo and not left until the end to be told that the santa picture is extra. I was satisfied and happy with the trip until this. But to be told at the end that the photo is extra puts a bad taste on the whole experience On a last note the staff in the merry tree and the service wa s terrible We were at the eadter train where we had a bad service but decided to give the restaurant a secind chance but we have sadly decided that we will not ne returning again More...
Very disappointed in my visit for the Santa train. My daughter never got to write her letter to Santa which was advertised online. Never minding that we went to see Santa and collect our photos to be told the machine wasn’t working and that we can’t get the photos! we asked them can they email us the pictures for the man to say “no we delete them off the system” very upset child! Whole reason we went was for the photos of Santa. Very expensive day trip to be refused your own pictures. More...
Brilliant day at the Santa train yesterday, so much to keep the kids entertained the elfs were very interactive with adults & kids. prices were very reasonable. will definitely be back again More...
Great Santa experience for kids. loads of effort made by staff.
Santa train and all the elves where just amazing. my 5 year old loved it and even my 12 year old. well worth the drive down.
The photo that you pre order is not your photo with santa, wtf!!! Went to pick up our photo and was told to queue up for picture on a sleigh, with a big journey home we hadn’t time to do this, €15 wasted, rude girl saying it’s explained on website, it’s not... unanswered mail to point this out, wouldn’t go again More...
Had a really bad experience at the Santa Train the customer service is dire too! Steer Clear would be my advice !! They changed our booking to suit themselves and then when we went to collect our photo we were told we were not on the list (had paid for one at the time of booking) but obviously they never bother to put it on the amended booking !! We were frog matches back to main reception by a very arrogant young lady ! She would not even look at the booking on my phone ! To check the booking ! Never again ! More...
the whole experience (except how the pre.paid photo wasn't what you'd expect so well organised and great elf's
Ned Lorraine Griffin
We Traveled over 2hrs to see santa with our 3 girls. The whole experience wasn't great from start to finish. Most of the elves could'nt interact with the kids.The sorting office was really bad not much to see.Went to santa's house and this head elf kepted shouting out names fair enuf but another elf joined in so every1 just stood (not a lot of seats) around waiting for each other to see santa. (And song the same 2 songs over and over). Santa was a nice man but no real beard and kept calling me eldest a boy even thou her name was on her jumper The elf handed out the presents. And my eldest was handed a boys prezzie. There not wrapped ( no little touches). Then just to top it of the head elf pushes the door wide open as if to say ur done. Extremely rushed and very disappointed!! More...
EmmaJane Walsh O Toole
very friendly staff, restaurant is lovely to eat in its warm and comfy plus the food is delicious. nice environment to walk around in, inside and out. all staff in the santa experience do a great job especially Anna Nolan she tops it off x More...
Catherine O'Brien Bennett
Just back from the Santa Train. Kids all had a ball. Fantastic experience
Fiona Freeman McCabe
It was very good my 2 girls loved it really recommend it for any family very well organised and we were entertained from once we went in till we came out well done to all involved
Just back in our hotel after a lovely experience at the Santa Train, we visited with our 3 year old & 1 year old, first impressions everything ran like clockwork, the train props, costume & grounds were magical & every member of staff from check in to Santa himself were brilliant our 3 year can be a handful & have to say the staff were so attentive & patient with him which made the whole experience stress free & enjoyable for all the family, definitely the best Santa experience we’ve been too in our 4 years as parents it was worth the 3 hour drive, Thanks to all ❤️
fabulous experience both kids and adults loved it
Myself and my twin boys really enjoyed the Santa train experience in Rathwood. The staff ( Santa , mrs Claus , the elf’s and flash of course ) were excellent and really done their best to make a magical experience for all the kids. I would definitely suggest booking the night time trip cause when the whole place is lit up it’s very Christmassy ! More...
Ann Rogan Hand
It has such great potential but everything was half done. Mrs Claus story wasn’t a story and it was too advanced for younger children. The train ride was pathetic, no elves, no lights, nothing other than a few sad reindeer along the way. The sorting office was meh... nothing to get excited about. No letters! Santa house was disorganized mess, with a lad roaring out names every few minutes. Santa looked great but just rushed us through! He literally said to the “photographer” ; “if you want a photo take it quick”. No patience, no friendly hohoho, just NEXT! Restaurant food was awful, just to top it all of! Absolutely not a trip I would take again and not worth the 1.5 hour trip. Very disappointed, it really has such potential. More...
Wonderful magical day with the grandchildren. Thank you
Mary Frances Fleming
The place is absolutely amazing and the food is excellent... Took my girls there last sat 24"th and they had an absolute amazing time... The elfs and all the work put into the santa trip was just unbelievable... Would go back again definitely More...
What a fantastic experience,loved everything,even my 1 year old loved it, Mrs Claude,elf’s , all other staff well done to you all lovely people friendly and helpful,santy was fab my girls loved it, elf’s entertaining brilliant not 1 boring minutes we had, thanks to you all we will see you again soon
Absolutely fantastic experience I would highly recommend a trip to rathwood
wonderful experience. Well worth a visit
kids loved it and so did mammy and daddy
Home from a fantastic day at the Rathwood Santa Train Experience - staff were so energetic and friendly. A lovely start to the Christmas celebrations.
Drove to Rathwood today, food was great however very disappointed to see that the majority of the products for sale were imported, seems like a missed opportunity to promote and sell Irish products at this unique venue, Ed
I cannot recommend Rathwood Santa train enough. It was a magical experience from start to finish for my family.We travelled from Galway to attend and we were not disappointed.The staff were fantastic with the kids, and made it a truly magical Christmas treat for us More...
Fabulous place. Love it at Christmas . Lovely restaurant too.
Had a brilliant Halloween day yesterday with my two boys who are 3 and 1, they absolutely loved it and they were amazed with all the actors , especially Wizzy ☺️
Highly recommend Rathwood and Halloween experience. It was great fun. Wizzy was hilarious and so interactive with children and adults alike. Shop was amazing well done rathwood we will definitely be back! More...
Very good Halloween experience for the 7 euro u have great fun pumpkin hot chocolate. Very friendly staff the animation amazing . Very clean and organize everything perfect definitely come back for Christmas train � More...
Ann Marie Walsh
Had a wonderful day, lovely forest walk and fun in the Maze, finished off by scrumptious cake and coffee!
Was at the Halloween train today my kidz had a great time would recommend it. thanks to all the staff and all involved
Great day on saturday on halloween train everyten was brilliant for the kids ��������������
Fab place highly recommend great events !!
Brilliant day out with the kids xx
Nicola Murphy Manley
Brought my two little boys to the Halloween train today they had a great time but the smaller one had the best time looking for to the Christmas one now well done
We went on the pumpkin/Halloween train yesterday and it was brilliant. The kids had such a ball. Well done to everyone involved they were great.
We took our Canadian family to Rathwood today. They were very impressed by the food and the service of the girls who looked after us. Fixed up tables for 10 of us to sit together and brought our cutlery and lots of water to the table for us. More...
VERY LET DOWN! Bought very bad quality garden furniture @Rathwoodireland website 2 years ago that is now rusted and paint falling off chair and table legs and to be thrown out - Rathwood tell me is is not suitable for all year outdoors - I put it in the attic in the Winter - NO GUARANTEE, NO COMPENSATION
Went out for meal with family last Sunday, I can safely say it was the worst meal I’ve ever had, a bland white sauce poured all over my dinner, everything on the plate completely tasteless due to the sauce, the dinner was swimming in it, my wife’s dinner was the same, some training needed on some cooking and serving staff I do believe......
Contacting previous customers multiple times in August about your Santa experience is poor form. I unsubscribed from your email lists and then you text me the same. Starting your Christmas marketting this early in the year is poor form. More...
We had a lovely time at the bear picnic this summer. My little boy loved every minute from the train ride, making his own teddy bear to the actual picnic. Love food after in the restaurant as well to finish the day in the playground :) More...
Awful customer service. Waiting more than 2 months for garden furniture. Now being told despite furniture arriving to store i still won't have it for 10 working days. Told nothing to do with them couriers fault apparently. Will never use them again. Absolutely no personal touch or effort made. More...
I visited Rathwood today with my nephew for the Teddy Bears Picnic. From the moment we arrived at the front desk we were blown away with how helpful and pleasant all the staff were. We did not expect how wonderful the experience would be. We enjoyed every second of the train journey. The planning and preparation was evident throughout. Each and every member of staff went out of their way to make the experience as enjoyable as possible. They were full of life and a credit to the business. The children received so many gifts and treats throughout- well worth the money. We will definitely be returning soon for the next event. More...
We went on the teddy bears picnic train. It was very enjoyable for both adults and children. The lemon drizzle cake in the coffee shop was AMAZING. And we bought some lovely gifts in the shop. can't wait for the Halloween train. More...
Lovely pleasant place Food excellent Lovely range of goods , expensive though !!
Brought 3 children to the Teddy Bear's picnic today and they had a great time. Each child got teddy bear ears to wear which made for some gorgeous photos. The 3 bears &Goldilocks were really friendly. The kids loved making their own teddy bears to take home and the picnic was a lovely way to end a magical experience. Excellent value for money, great fun for all. Great job Rathwood. Highly recommended. More...
Kathrina Coakley McDonald
We brought our 3 boys to Teddy Bears Picnic at the weekend. Had the most wonderful day, had lunch while we waited for our booking slot, which was lovely. Couldn’t recommend it enough.
Sa You cant fault the staff. They are very helpful. Overall enjoyed a lovelymeal and had good look around.I bought a pair of sandals and some plants.. I really enjoyed the Rathwood Experience More...
Alexandra Ní Ríain
Brilliant visit to Rathwood - fabulous as always but really amazing in the brilliant sunshine �. Something for everyone and a great sale there today, lots of genuine bargains. Deirdre Minogue's boutique has some amazing style at affordable prices and the service is superb! More...
Christene McAssey Croke
Our ladybirds had a great day at the teddy bears picnic train in rathwood today and make beautiful teddy bears. Thank you so much to everyone
Always a treat to visit Rathwood for lunch or kids events. Ratten Garden furniture set bought there last year and is like new still this year. Highly recommended!
I was at the teddy bears picnic today with my daughter we thought it was just great. So worth the money and such a fab set up well done to all involved.
Thank you for a great service. Your staff were understanding and helpful especially your chef and your waiting staff. I’m looking forward to going back again soon.
Tracey Cullen O'Connor
Thanks so much for my prize of a fabulous sun lounger which was delivered to me today x
Overall dinner was lukewarm and meat was very dry .Ham very salty which is not good for you .
Very disappointing Santa experience.The Elves were teens or young college students,the train ride and Santa visit was extremely short and the toy was a beaded bracelet maker totally inappropriate for a 3 year old.
Had a great day yesterday for cinderellas tea party..My daughter and 2 neices loved it..
We went up to see the Easter bunny last Sunday. Family of four two boys aged 5 and 7. Spent a lot of money in rathwood for tickets and food etc. the boys were not entertained at all or we for that matter. There was no life in it. Easter bunny basically said his lines with no enthusiasm and then the detective to find the clues was grand but on her own. Throwing plastic balls out of buckets for kids to pick up again is not entertainment. The whole thing was rushed through Aswell. Then basically handed an egg at the end by the detective not the Easter bunny. The train driver drove the train quite fast also which I thought was quite dangerous. Won’t be attending again. More...
Bríd Nolan Hosey
Absolutely wonderful day again today in Rathwood “Cinderella & Prince Charming
Emma Downey Guthrie
Took my lil guy on the eater train yesterday for his birthday.. he loved every min of it �
Went on Easter Train March 31st a bit disappointing as when kids were Doing the egg hunt they were to collect 5 eggs each but there was not enough eggs to go around for the kids. It was very short & very small space My Godchild was very upset as there was none left for him & couple of other children. He is still talking bout it today Easter Sunday. More...
Katka De Araujo
Attending Easter train today and was quite disappointed compared to the last year event ( and I am not talking about the weather ). Seems more things for the kids done last year and also when it came to collecting the eggs, last year all children were told max collect 3 eggs per child. Today all the big kids had full buckets and some smallest children didn't get any. Also I thought the Easter Bunny is giving the chocolate egg to kids. Not the helper. I had such a high expections, and was looking forward to the event as my daughter is older now and understands more. But really didn't like it this time.... More...
We went on the Easter train yesterday although the weather wasn't great the experience was excellent from start to finish. The staff in all areas of Rathwood were excellent and all quit young adults.I would highly recommend it and reasonably priced for a change. More...
We went in the Easter Train with an egg hunt and our son Cormac loved it. It is our second time doing it and we love doing the Santa train as well.
Amazing day out at rathwood easter train gud man jake the detective u wer deadly ��
Fantastic day today at RW, highly recommend it, every little detail was amazing, detective Jake was soo funny, really made the day ����
Great place staff friendly lots to do for kids
Went on Alice in wonderland tea party, had great day, kids love it adults too. Staff were very friendly . Well worth money �
Well what can I say....we attended the Teddy Bear picnic a number of years ago and brought teddy Matt home. On a recent holiday Matt was lost, today I called to reception and both Mr Keogh and Susie couldn't have been more helpful providing a replacement teddy now know as Matt Jnr. when the picnic isn't even running at this time. Thanks so so much for this really kind gesture. More...
Teresa Dillon Cooke
Went with kids at Christmas brilliant and staff are brilliant at there jobs my kids loved it
We went on the santa train today . It was my little ones 4th birthday and I have to say everyone of the staff were amazing made her day so special . Thank you all so much a brilliant day. � More...
Very very disappointed with our visit. Everything was a bit in a rush. Gifts are not age appropriate. My son's last Christmas in Ireland and the photo that the elf took was a fucking insult. 3click in 5seconds and we're escorted out when collecting the photo my son's tummy was showing. My son was left with no photo with santa .Will never ever try to recommend the place. More...
Ana Maria Giurgilă
We went to see Santa this Saturday!Was so beautiful. The staff is absolutely brilliant,the place is amazing and the decorations are beautiful! I totally recommend the place. The food is very tasty . Congratulations to all staff from there!Keep up the good work!See you next year !���� More...
Went on the Santa train on Thursday with my family of 7 and we had a ball, we were delayed and they held the train for us for ten mins, staff couldn't have been nicer and the kids where entertained from Start to finish, highly recommend.
We had a wonderful day today on the Santa train. From start to finish we were kept entertained. The elves, Mrs Claus, Flash and Santa were all brilliant. Well done to all involved. We will be back! More...
We went on the 7pm Train last night - 5 under 16 yr olds including our 13yr old son with special needs. It was BRILLIANT!!!! The best view of Mrs Claus is in the front, if you are at the side you don't get to see much of her or Flash.Worth every cent and the gifts from Santa were great, Thank you for making our 13yr olds night He was delighted to meet Santa. More...
What a lovely experience on the santa train, we'll be back.
I visited rathwood on Friday night the 8th Dec was very disappointed Mrs Claus and flash was very good the story line was a bit silly next on the train the elves were very silly on the train ride and also in the sorting office and in Santa's cabin very young there were joking and easing between themselves not much for the kids Santa was desperate couldn't even pronounce my daughter name we were rushed in and out . Present was stupid money box that u stick sequins on too Was not worth the money won't be returning More...
We went on the Santa Train Saturday and we really loved it. Everthing was really well organised and ran smoothly. The frolics started as soon as we entered the waiting area with a lovely happy elf painting noses and cheeks she was brilliant with the girls, Flash and Mrs Claus what can i say unreal, The elf village and forest were fab the train journey was a little fast tho to take pictures, we arrived at the workshop and then on to see Santa, the elves kept the fun and games going as each family had their turn with Santa. We all had an amazing time you couldn't wipe the smiles from our faces my only crib was we felt a bit rushed with Santa the elf was at the door to see us out before we were done and our Santa picture was blurred, but other than that It was really great and we would go again I'd highly recommend to others. Our girls are just 8, 6 and 5 and they got so involved perfect ages, well done to all the fabulous elves x More...
Great set up for families. Staff give 110% in their role play. Highly recommended. Fair play
A brilliant day made magical by the attentiveness and quality interaction from the staff! Santa in particular who took his time to talk to the children without rushing them along. The elves were amazing from start to finish and made it an exciting memorable experience for the little ones and parents too! I would highly recommend and will definitely be back next year. More...
Amazing from start to finish! Santa was so calm and relaxed with the children, we didn’t feel rushed at all and the presents he gave the children were age appropriate and good quality. Overall the day was amazing and the Elf’s were hilarious. My personal favourite was Mrs Claus! Thank you all � More...
MT Mckeown Fitzpatrick
We experienced the Santa Train Tuesday night and it was brilliant.. we all really enjoyed it. We left Rathwood with the real Christmas magical feeling
Had my grandsons here for the xmas train is a wonderful place for children xx
We had an absolutely fabulous time here at Rathwood. It was so magical. The elves, Mrs Claus and Santa were just great. My children loved them. Their stories, games and their level of interest was spot on with the children. We had an hour and forty minute drive but my guys said it was well worth the drive. We will definitely be returning next year and we highly recommend Rathwood. More...
2 stars just for cheerful elves
Excellent Christmas experience! We’ve been to a few similar set ups over the last few years and this place was far superior and in a different league altogether! Excellently organized and magical! Our children adored it! As did we! Highly recommended!! More...
Lorraine Doran Dooley
It’s amazing how rathwood only take the time to respond to positive comments and ignore the negative comments
absolutely fantastic place to go. Went with our 11 month old son and he loved it. Fantastic place for all ages.
I went on the Santa Train yesterday evening and thoroughly enjoyed it. The whole thing was really well organised and ran smoothly. The entertainment started the moment we entered the waiting area with a cheerful elf painting noses and cheeks. The elf village and the enchanted forest were lit up beautifully in the dark as we passed by on the train. Again, the elves kept the fun and games going as each family/group had their turn with Santa. The children received high quality, age appropriate gifts from Santa. We finished our visit in the Christmas Funfair. It was a really great evening that I'd highly recommend to others. More...
We went on the Santa Train yesterday - our 3rd trip on the Santa Train and it keeps getting better! My kids were still laughing today, recalling all the funny things the elves said and did. They had a fantastic time. We enjoyed every minute - the face painting, Mrs. Claus and Flash, the train ride where we saw the elves houses and Santa's reindeer, Santa's sorting office and his secret safe, the hot chocolate, photos in Santa's sleigh, the fairground... the list goes on! Santa was absolutely wonderful, managing to get lots of chat out my usually shy 3 and a half year old. She felt a million dollars coming out. They had great fun playing with their lovely gifts all day today. A fabulous experience - thank you to all involved. More...
Just back from a visit with Santa and I have to say I found the Santa absolutely terrible. Everything else was fine and good but the actual Santa part was very very rushed, the girl taking pictures didnt even wait until we could all look and get the kids to look. Santa barely spoke two words to our kids we had to ask all the questions and prompt Santa to ask, maybe because we were the last group of the day he was half asleep. The elves were great and full of energy but the main event himself was not. More...
Was here yesterday for the Santa train and I have to say it was brilliant so magical ����
Sarah Gilligan O'Callaghan
Hi all i booked tickets in error for the wrong date and this place refuse to refund my money. As they date i wanted was not available after I realised my error. Solicitor involved be aware when dealing with this place. Sarah. More...
Kellie Gordon Cooke
Such a cute experience for the kids. Very well run. On time. Staff all lovely. Santa looked like a Santa should, it was very real for the kids. Everywhere kept spotless. Highly recommended! More...
COLD....COLD FOOD ...COLD BUILDING EVEN THE STAFF WEARING FLEECE JACKETS..COLD COFFEES ...food in the restaurant v disappointing..looked nicer then it was. The potato on the dinner was SO Cold it didnt even melt the butter...the desserts looked nice but tasted v bland and flavourless..the coffees were cold..the garden centre is nothing much...and the rest of the store was a yawn ..and v over priced...we arrived early in the day and the ladies toilets were not v clean...had heard so much about the great Rathwood and to be honest there is nothing great about it...Iv been, seen and wont be back .. More...
After a 2 . 5 hour drive we arrived and got on train every Body was lovely only to go in to meet santa and the camera would not work how annoying to say it mildly would not go back our long trip was destroyed.
Don't know what all the fuss was about , while the staff did their best , there was very little to it . Won't go back . Have been to much better .
Thelma Kehoe Willoughby
Have to say had a brilliant day but the lad that was taking the photos for the Santa sleigh was so rude told me not to take photos it was not allowed but everybody else was taking them also no sign to say that this was not allowed I had also paid for my photos will never pay to get photos there again I wonder dose he speak to everyone like this very bad for business if so all other staff very lovely
Santa experience is a must do for all family's � amazing night and staff are so friendly!
Had a wonderful time yesterday with my flur year old daughter and her nana.��� the Christmas train and activities were enjoyable and entertaining. We had been on the train previously but not at Christmas. We will be back next year. The best bit was apprently getting the medal for helping Ms Claus. More...
Thank you for the most wonderful Santa experience. Our 3 year old son loved it. The staff & elves & santa were amazing. Food was great too. Would highly recommend.
I had an absolutely brilliant time at Santa and the Santa train. The whole experience was just magical. There were elves and fairies, elf village, candy cane village, a fairground, free hot chocolate, face painting. The staff are absolutely amazing. So full of energy. I would highly recommend this Santa experience. Well worth the two hour drive It took for us to get here. More...
Samantha Fitzgerald Dignam
We went on Sunday 19th November and we had a great time .The girls loved the story telling, and especially the Train and the sites going round on the train .we loved the fun fair and the food was lovely .we got to do some shopping and got to see Santa. The elves were so funny as well .Great day out ������������� More...
I went 2 days ago to visit Santa with my 2 kids 7 and 4 years old. It was very well organized. Story time before taking the train was very nice and both were amazed. Also the elves entertaining kids before the visit to Santa were very good. And Santa what to say I almost cry myself very caring and gentle. He opened both letters and spoke a while with both. He gave them a present and whole way back to Dublin they were speaking about it. It is a bit far but worthy to go. More...
Spent the evening in Rathwood yesterday with my 11 year old daughter & her 2 friends. It was our first visit and we all loved it. Loved browsing around the shop and thought it was great value for money. We had hot chocolate in the restaraunt and then went on to the Santa Train which was really magical. The elves were great fun and great with all the children. Loved our visit to Santa and will be highly reccomending to all my family & friends More...
Fantastic place for kids events, have been here several times. Shopping is fabulous to. A must see for anyone with kids!
There today for Xmas experience. Amazing. Well organised, staff so helpful and friendly. Great place. Really loved it. Santa's present were excellent quality. Well done all
Santa and elfs really made it for us ,cant praise them enough���
I was sadly disappointed today ! The waiting room before we visited Santa was very underwhelming the elves where very inexperienced,I felt interacting and engaging with the children. Santa himself was a gent & the elf taking the photos was great with the kids,we didn’t feel rushed at all. The carnival however was a little over priced & the photo section was having problems with their printers! Which I gathered from listening to at least 5 members of your staff talking to each other but didn’t bother to engage & relay information with your paying customers. I was standing there with 3 anxious children ,whom left with no Santa or sleigh photo! Very Disappointed to say the least! More...
Leona Hartigan Sneyd
Had beautiful breakfast and catch up with my sister over coffee i love the food, friendly staff and the shopping.
I have been to the Santa Experience here and found it enjoyable . I visited the Alice in Wonderland theme day yday and I have to say I was left disappointed . It seemed very rushed , mics not loud enough for the kids to hear and just a little unprofessional . Also at the tea party later a cup of tea for the adults would not have hurt considering we had to pay for entry too! We went to a different Santa location last year and this trip would not encourage me to go back to Rathwood with the kids . More...
It's amazing place and a great place to take family and friends if you want to be have an advanture or just a cuppa and their amazing dessert
Lovely place always welcoming staff great food wheelchair accessible great place for a lovely day out
Very disappointed have previously been to rathwood went for Halloween day was my daughter 8th birthday so was 5children and 4adults. Had rang and spoken to lady said was special day and said to say it to the girl so at check in desk so been previously they wished her happy birthday but did not.... So also ordered a cake for her birthday and told the girl in the restaurant to bring it in 5mins seating there for twenty minutes restaurant was not busy at this time and so disappointed the cake had fruit in it and sponge was hard no one eat the cake... More...
Live close to Rathwood so we do the trains regularly but very disappointed in yesterday's pirate one for Halloween, everything was very rushed & couldn't even get to take photos! Pumpkin carving was a disaster because there wasnt enough knives etc...dont mind paying for the kids but adult price for all the trains is disgraceful with not even a cup of tea/coffee thrown in. Dreadful for anyone that travelled for it! More...
Great day out. Loads to do. Boys enjoyed it. Really enjoyed the train and pumpkin carving. Great start to Halloween
At ur hallowee train this morning, your staff on the train event where fantastic get fun, well done too them young adults good job �
My whole family loved it .So professional. I'd recommend it highly
Went on the Halloween train yesterday. Very disappointing and it was very short, not worth the money. The kids were upset they didn't get to bring some treasure home as promised in the promo video.
We went on the Halloween train. It didn’t last as long as I thought it would but it was perfect for my 5,2 and 4 month old. They loved the pirate boat and the train ride aswell as carving pumpkins. The staff are also very friendly. Can’t wait to come back for the Santa train in December. More...
My grandmother and myself attended the Halloween experience today in Rathwood, to say we were blown away would be an understatement. It was just fantastic, the production , the staff, halloween theme and of course the train driver, couldn’t have been any more helpful , kind and genuine. The staff here ,along with the facility, really are wheelchair friendly � my Nan had an amazing time and the assistants from staff was terrific � really would recommend this venue and their events to everyone as it caters for all ages and all abilities � We will definitely be returning for the Christmas experience � Thank you so much to everyone who was working today , you really made my nanny’s day and made it very enjoyable for her � very greatful and we’ll done to the pirates , ye are brilliant � xx More...
I would highly recommend Rathwood for the kids. My sister and I brought our girls yesterday on the Halloween train. They had a ball. Really enjoyed carving the pumpkins. And the food after in the restaurant was very nice. Might go back for Christmas. More...
This experience was a waste of money and time, my little boy was so excited to do a treasure hunt and catch the "scary Pirate", but in stead we just sat on the train watching a boring show, where was the treasure they were suppose to find and take home? The only fun part for him was carving the pumpkin � More...
100% agree Carmen. We were there with friends and two 3.5 year old excited boys. Left on the train at the "treasure hunt" part and couldn't hear a thing as too far away from the ship and the staff had no mics. Boys got bored. Found the use of language unsuitable for smallies, words like "death, ugly, evil" and then they started singing "what shall we do with the drunken sailor" on the train, a train full of toddlers Pumpkin carving was fun but definitely won't be going back next year. I have been a few times to teddy bears picnics, Santa trains etc and never had a bad word to say until today. Very very disappointing Rathwood. More...
The train part of the Halloween experience wasn't what we were hoping for, more suited to smaller kids (3-6 year olds) we were hoping for a few scares, there was none. The staff were really good. The pumpkin carving was great fun. The kids really enjoyed the afternoon. Might be an idea to add a few scary bits in the future to cater for older children. More...
Sonja Molloy Ui Shuilleabhain
Oh my goodness, were do I start! We visited yesterday for our 1st Halloween Experience & if I could give ye 10 stars I would! I screamed, yep 34yr old me screamed on several occasions. Our girls at 7yr & 5yrs screamed in delight yep they were fully committed to the yelping! The staffs attention to detail & performances were amazing, the sing song on the train & Lady Penelope Sail had our two girls imagination captured! The pumpkin patch & carving was fantastic I even carved my 1st Pumpkin #Goals and the girls got treasure #Winning We have oodles of Halloween/Christmas options in Cork but we are definitely coming back to see Santa! More...
The Halloween pumpkin train was brilliant! My kids (2) and (4) loved it. Well worth the money. Staff gave it their all as pirates and were so nice to deal with. Can't wait for Santa train in December already. More...
Bought a table from Rathwood last month. Their delivery men did not assemble the table correctly on the day. They had to come back to fix it. On that occasion they badly marked my newly laid flooring. And the response has basically been tough luck. So if buying from Rathwood, beware if anything goes wrong you will be ignored. Luckily I have the option of the small claims court. More...
Brilliant space to spend some family time visiting the deer and cows
when it comes to event for kids it is amazing il be booking santa train for next 10 years :):):):) do such a great job ... fairy and elf festival today i loved it and so did my son .. only fault on it is to get free hot choclate had go all way restraunt and was not worth it taste wise More...
I went for a walk around the woods yesterday with my friends. We went into the shop and what an unexpected surprise to see christmas decorations up.
Ciaran J. Harris
18month old Aoife had an awesome time meeting the three bears at the Teddy Bear's Picnic.
Dawn O' Rourke
I can't praise a girl called Aoife enough today she was taking calls and emails for the Santa train today, having explained everything to her she was so so nice to facilitate 19 of us on the same train for my sons birthday. I honestly can't thank her enough for everything she done for me she is an asset to your company. Really looking forward to the Santa Train now with all the family � Thanks so much again Aoife.. hope she gets the recognition she deserves Rathwood � More...
Mary O Grady
We had a lovely lunch here yesterday from the min you step in door at rathwood to the end very friendly and pleasant staff will def be back here again
Kids loved it. Great value. Kids got their teddy bear ears and lovely big teddy bear and a treat with free ice cream. Well worth the trip from Wexford. We will return again.
Great day at the Teddy's Bear picnic, The kids loved it! especially on the train with the bears..staff were very friendly, will def come back again.
Amazing place. My two girls loved the train and the eager geese that they got to feed and most of all the friendliness of the train driver. Restaurant 5 star with playground adjacent to it. Will definately be back to The Teddy Bears Picnic and Santa Train!! More...
Fiona Mary Jordan
Look the Rathwood Christmas train- A magical journey with Mrs Clause, fairy light lit train rides, Elf games and a wonderful visit in Santa's grotto, topped off with hot chocolate for the kids, after another train ride back- loved every minute!
love this place, great for a day out with the kids
My daughter and her cousins loved the Cinderella tea party ��
Beautiful place highly recommend it. ��
Criona Ni Mharcais
We went here yesterday with my 7 year old son while the train ride was good fun and it was good value in that the kids got a bear and the train ride and a cookie and a drink Staff very friendly .However i felt the teddy bear factory was very rushed and the staff could have interacted more here a few people commented on this . More...
Travelled here from Navan and it was well worth the drive. The teddy bears picnic was very well done and all the children loved it. Any of the staff I spoke to or dealt with were so friendly and helpful....I would highly recommend it More...
We had a great day at Teddy Bears picnic .place and staff were brilliant and we done forest walk and fed the geese fab day thanks .
Travelled to Rathwood yesterday with my mam and two daughters..we all had an absolute fantastic time..from the train ride,to meeting the teddy bears,the big highlight for my girls was getting to make their own teddy bears in the teddy bear factory.the pictures that I took were gorgeous.the sun was shining all day which made the whole experience so much more enjoyable.my girls loved getting their pic taken with the 3 teddy bears.at the end of the trip we had a picnic was lovely to be able to relax.I would recommend this trip 100% u wnt be disappointed. More...
We went here with my Brother, Sis-in-Law & Husband for lunch and it was really nice and I really enjoyed it.Good selection of food and not bad for the money. Will be returning again.
The staff are fantastic. They are friendly and helpful especially when you might come with an odd question, especially a lady called Carmel. She took the trouble to answer and help me with information which I thought was beyond the call of duty. More...
Took the kids on the teddy bears picnic yesterday they absolutely love it, and all was great until we went in to have our picnic the place was swarmed with wasps. Other than that we had a great day and look forward to the Santa train More...
Rachel McGrath Vereker
We went on the Teddy Bear Picnic today with our little one who is 10 months old. It was brilliant for everyone adults and children. At check in we were given bear ears for our little one to wear and were then introduced to Goldilocks and 3 bears. We took a train ride through the forest to teddy bear factory where each child made a teddy to keep. On from there the train brought us to a pond with ducks and geese to feed and then back for a picnic which was a drink, cookie and apple. The restaurant was really good for food and there was also a lovely playground for the kiddies too. 10/10. We will be booking for Santa at Christmas �� More...
After going for several years I stopped going here because they charged me full price for the Christmas experience for a three week old baby said it was in their policy Anyway wouldn't return because of this ridiculous policy
Great place, restaurant is lovely, portions huge, really tasty, wife loved the shopping, lads loved the teddy bears picnic. Highly recommend the place.
We went last we and we had a 12yr 6yr 10mth old with us and all 3of them had a great day really is good value and the staff on train/picnic are great with the children. We will definitly booking the christmas express this yr. More...
As a regular visitor to the area, I have been coming here for years. Lovely shop, garden centre, restaurant and coffee shop all under one roof!
We visited for the first time today. The kids had a blast at the Teddy Bear Picnic. It's such a fab place. We'll be back for sure.
Travelled to Rathwood on Monday, weather was great... Wasn't sure what to expect but was not disappointed. The Teddy Bear Picnic is so well done and children get to experience teddy bear making, trip on a train, visit to the goose pond and enchanted forest... so much for so little cost... finishing up with a picnic on the grass. The three bears and golidlocks interacted with the children and the children loved them. The shops/restaurant are lovely and the outside park for the children was an added bonus. The staff were very welcoming both in the main shops and restaurant... Well worth a return visit. More...
Went with my 2 kids 5 & 3 to the teddy bear picnic it was a gr8 experience for da kids they loved every minute of it. Well organised & every1 was lovely
We all went on the teddy bear picnic. The whole family loved it especially the teddy bear factory which is a lovely building. Our 19 month old loved it so much. Evwn the 13 year old didnt mind it too much. More...
Lovely breakfast in a lovely atmosphere. I could spend all day in Rathwood. Very relaxing surroundings.
Nicole Mc Mahon
Brought my 5 year old son on the teddy bear picnic here �. Goldie locks and the three bears were amazing. Also loved the teddy bear factory. Amazing from start to finish � � � More...
Love this place, so family friendly and something for everyone. Great shops fab garden center and fantastic food in restaurant.
We had an absolutely wonderful experience yesterday at the Teddy Bear's Picnic. Everything was just brilliant and so well thought out, my son was besotted with the bears and they were so kind and patient with him. The attention to detail was excellent, just a terrific day overall - well worth the drive from Dublin. Looking forward to the Christmas event! More...
Great day yesterday for the teddy bears picnic. Staff were great and really interacted with the children and adults. Each child got to make their own teddy bear and got a little picnic bag at the end.
Fantastic food, friendly staff, always clean and a great day out
Had such a great day here yesterday in rathwood. Brought the two kids aged 2 &3 to Cinderellas tea party and they loved it. They painted a clay slipper, went on the train and had a proper tea party with sandwiches, hot chocolate and tiny buns! Also the food in the restaurant was amazing and very reasonably priced. More...
Jen Watson Mahon
Had the most pleasant shopping experience today. Beautiful stuff and very helpful friendly staff. Definitely recommend a visit.
James O Sullivan
Great day out went on the Easter train with the nephew he loved it, staff are very friendly and helpful
The easter event was very good my 5 year old son really enjoyed it and I will go again for Christmas long drive but worry it! Only down side was the restaurant yesterday my sister her partner and my husband went into order while I got 2 tables for us all and when they came out I went into order and was told food was finished at 5pm I said it is only just 5pm and she pulled a face so I explained about being out holding a table and said I'm not going to have my son sit looking at his cousin eat and he starving so she pulled another face and with an unpleasant tone of voice said what did you want to order anyway!! Anyway we got our food but closing the restaurant at 5pm and the last train still running until 6.20 it's madness!! More...
Orla Gleeson Flynn
We were here for the first time yesterday and it certainly won't be our last. What a fun magical place! The kids had a great day, lots to do and see and wonderful staff. Loved it!
Was down in rathwood for the easter hunt and it's was very good and my daughter really enjoy it very good value well worth it and staff very good
I love rathwood have been there three time now at different times of the year's and I would go back again. The staff are very friendly and help full in all area's and the food is always lovely just had afternoon tea yesterday and it was lovely add to that so was the weather.
Love this place! Looking forward to returning for fun kids stuff!
Was at Cinderella train in rathwood yesterday. My daughter and niece really loved it. Fairy godmother was hilarious
Ann G Curtis
We have being going to Rathwood for years. Love all events. Hallowe'en is brilliant. Cinderella tea party was lovely. Restaurant. Is great. I know the area well, my mother (Margaret Timmons ) is from there. More...
I was at Rathwood for Cinderellas Tea Party with 2 friends and our 3 little girls we loved it ! We had a great day The Fairy Godmother was great too We go to Rathwood for most events looking forward to Easter next !
Went for a day out wit friends ..went for food wasent as nice as was exspecting ..Toilets not very clean ...
Love food there,it's clean and family friendly. Staff very helpful.
Excellent place to spend Sunday with your family.
Rebecca Hogan McCormack
We went for a couple of hours and even though it rained our girls loved the maze and was so excited finding all the counties. The shop in there is just amazing and the cafe serves lovely food too. We all really enjoyed walking around the grounds More...
Insult to my family and myself. I wrote a review on the 13/12/16 as our visit was a disaster. Two days later I received a message to say my complaint had been passed onto the management team. On the 20/12/16 I finally received an email from Brenda apologising on behalf of Patrick. My postman has just arrived with my voucher from Rathwood it's for €20. What an insult, I will be returning it to Patrick and I suggest he puts it towards some customer care training. I WILL NEVER VISIT RATHWOOD AGAIN. That is not how you treat your customers Patrick, shame of you for insulting us like this. Attached is the email I received from Brenda,it has not be edited. Hi Eileen, Thank you for your email, sorry about the delay in getting back to you Patrick was away the last few days & I wanted to chat to him about it and go through you email in detail. We are extremely sorry Eileen, I found you personal email on your ticket hope you dont mind me using it, I just want to check you ticket so I knew which Santa was on & what time you went into to him so I could address him about it also, to ensure it happen again. Patrick agrees it was miscommunication on his part between himself & the elves & he shouldnt have spoken to you like that. It was our intention for you to have an experience like that in Rathwood. We would like to offer you a gift voucher for our store, if you would like to send me you postage address I would like to get this out to you straight away. Regards Brenda Phone : 0599156285 More...
Catherine J. Walsh
Food is so nice love going there on my days off with my friends and as for the deserts fab fab fab
A large group of us headed down from Dublin to rathwood on Christmas Eve. Although the majority of our experience was good when we got to the main event being seeing santa I was appalled. All information was given for santa, their names, ages what they were asking santa for and when we arrived in to see santa he didn't mention anything not even a name it was an absolute disgrace. My son has been terrified to see santa since he was 8 months old and this is the first year he went to see him aged 7 and I was so annoyed and upset that santa didn't even know his name. I will think twice about booking any of rathwoods events in future More...
Beautiful place to spend a few hours. Lovely staff. Plenty of bargains. Lovely walk outside in the grounds. Beautiful food in the restaurant. We will be back again soon. Great atmosphere More...
We had a wonderful time there. The Elves were so nice and helpful. The whole atmosphere was so relaxing and the big man himself was so understanding
For all the good publicity rathwood had I was sure it would be amazing. Unfortunately found it below average for a santa experiance none of the information that I provided for santa about the kids when booking was mentioned. Also found the elf in the waiting room very intrusive and embarrassed us when we refused to get face painted ( allergies to a lot of facepaints etc ) which I told her. Won't be returning again More...
Ana Sedano Ugarte
We attended today to see Santa, and oh my god super well organized!!! Every single member of staff deserves to be recognised they were all amazing!!!!!
Went on the Santy train yesterday with my little girl 1year and 10months old. She absolutely loved it. Santy was so good with her and she was entertained the whole way through. Definitely be back next year
Santa was possibly the worst we've been to.Only spoke to one of my three kids.Seemed totally disinterested.Overall overrated and not worth the journey.Felt sorry for elves who did their best to entertain in two poorly decorated sheds. More...
While we enjoyed the experience overall, we found the Santa visit part to be extremely disappointing. Santa barely interacted at all with our 3 year old son and I'd say we were in with him for 60 seconds at the most. A very impersonal Santa visit which was the part our son was most excited about. Considering how much it cost and how far we had to travel, I don't think we will be back. Very underwhelmed. Robyn the Elf was great though! More...
I have 2 adult and 1 child tickets for 10am Xmas eve ..my little man is sick and we can't make it ..face value. PM if interested.
Aoife Keegan Twomey
Rathwood Santa Train is just wonderful. This is our second year to visit and for the second time it didn't fail to impress. We had actually booked somewhere else this year and it was such a disaster we felt robbed and so disappointed, my husband booked the tickets for today. My daughter loved each and every second of it. From the elf face painting to Mrs. Claus ( she is so proud of her medal) to grandpa reindeer to the main himself. Each of the staff are exceptional and a massive asset to the experience. The subtle changes made this year have just enhanced an already excellent event. Well done to all at Rathwood, see you next year �� More...
We visited Santa on the morning of the 15th of December and I wasn't impressed as I was last year. There were new lovely features this year that enhance the experience like 2 little plays instead of a long one, new walking track and building to santas house but the organisation was poor and actors a bit lame. Because I knew from previous year but after the candy cane lane we could have been received by someone to explain where the picture is taken or where to go for the free cup of chocolate. I have a question... why was it so important to ask about what my girls like, love or like doing in "my account" after the booking was done? No interaction with the girls was done where any of that information was used or needed. I would like to know why you needed that info. Thank you! More...
We had a great day yesterday. The kids loved it (4 & 17 months) santa couldn't have been nicer and both kids delighted with their present
Jessie Meyler Murphy
Just home from our visit to your Santa Train fantastic from start to finish. We will be back again next year. Keep up the great work..��
Magic of Christmas comes to life, fab experience for adults and children
I visited Rathwood on Friday with my 3 children...4, 2 & 10 week old. My baby was strapped to me in a sling throughout so took up no extra space yet I had to pay for a ticket for her. I presumed she'd get a present from Santa but she didn't. I made a comment to the elf about this but still none was given. So for someone who took up the least space, got no medal, no bells & no Santa present, I was charged the same. I looked up your FAQ's & see on your Easter train that babies under 1 do not require a ticket for the train. I'm wondering why this is different for the Santa train? We otherwise enjoyed our day & were returning customers from last year. Thanks. More...
Truely wonderful from start to finish. Myself & my mam took my 5yr old boy to the Santa Train Experience. All the Elf's were just lovely..from the Elf making to Santa's visit. The keepsake tokens are really lovely, I myself was well impressed. My son really enjoyed the Christmas sing song and interaction in Santa's House. The gift shop is really lovely and the food in the restaurant just gorgeous. Well worth the trip down and the price is so reasonable. I would highly recommend the Santa Train Experience. More...
Good experience for the kids but the restaurant is pure extortion 425 for a plain ham sandwich it's a joke
Brilliant experience at rathwood Santa train 2016...everything really well organised and no part of the trip was rushed or hurried which is great with so many little ones running about all excited.Will def be returning next year again for the 3rd year in a row..thanks rathwood More...
Kids all love it everything from making elfs to seeing Santa and Miss Claus the had a great time well worth the money. I would recommend it to everyone.
Wow we went to Rathwood last Friday the 9th December our little boy who is 5 just loved it and great for the adults too getting us all involved was a fab day from when we arrived greeted by Mrs Clays and Jackie Frost who told a story Jackie Frost belongs on the stage just fantastic what a little actress and then on the santa train onto see Grandad rudolph and santa and getting a medal and present we loved it couldn't recommend it highly enough go to Rathwood!!!
I took my son and niece and nephew and they absolutely loved it the elves were brilliant they were very friendly and funny the whole experience was brilliant from start to finish can't wait for next year !!
Christine O Reilly
Absolutely amazing from start to finish so much to do with the kids. Lovely friendly staff. We loved every minute of our Santa visit. Highly recommended. Well done to each and everyone of you. Can't wait for next year , Merry Christmas ��� More...
Lorraine Doyle Farrell
Excellent loved every minute of it brilliant day out
It was our first time to be there today kids were all excited as soon we drove into the place the kids so loved it and really enjoyed it even me and my husband really enjoyed the staff was so nice and helpful and kept the kids entertainment while we were going around to see santa
Had a brilliant time..Kids loved it ...staff were fantastic especially the elves
Siobhán Gannon Kerwick
First time at Rathwood last Thursday evening. Had a wonderful time, staff great, Jack Frost, Mrs Claus, Santa & Elf Bell were brilliant. My 2 boys (husband, nanny & myself also) thoroughly enjoyed the whole evening. We can't wait to book again next year. Well done Rathwood, lovely experience ���� More...
Antoinette O Reilly Kedney
Great day. Staff excellent. Santa was very good. Good family day.
Absolutely brilliant time had by all of us this evening. The elves were super especially the elf that minds Grandad Reindeer....you made it a very enjoyable experience so a special thank you to her. I would really recommend this experience. The gift shop is fabulous also. More...
Vie Reig Carr
We drove all the way from Donegal, it took us a bit longer than expected, between phone dying & my son getting sick at the back of the car due to motion sickness, but we made it, & it's worth it, we had a great time & great dry weather is a bonus as well. My 2 kids were so thrilled so see Santa, & their Elves were great craic as well. Getting into train & travelled to the woods were fantastic experience for them.its a lot of fun in Chocolate Garden as well, so Mum & Dad, please don't miss to drop by at this Garden , they'll enjoy making chocolates, yummmmm More...
Well what can I say other than rathwood is simply amazing for both adults and kids. Super experience from start to finish. The staff were amazing Nd made it a magical experience for the whole family. They interacted with the kids Nd adults Nd just made it a belavable magical experience for us all. The gift shop is fabulous and reasonable and the cafe it's very reasonably priced and the food is fantastic. It's well worth the money Nd well worth a visit. This is my 2nd time going for Xmas Nd once for Halloween but I'll most certainly be going back next year. Thanks to all the staff for a great day X and staff in the restaurant for there patience Nd the staff in the gift shop xx More...
Anne Marie Kiernan
I had really built up to bringing my daughter to 'Ireland's most popular Santa experience' and I have to say after driving from Dublin I was very disappointed. It was a lovely day but the beyond the train trip and the walk through the festooned woods it wasn't really as magical as I was expecting. Santa came across like he was worn out from the repetition of his job, the two sheds that we ended up in - one for grandpa reindeer and the other where Santa was based could have been better decorated and more inviting - a guy in a reindeer suit vs letting the kids interact (albeit safely) with real reindeer was disappointing . Having been at other experiences I missed things like the toy workshop and the tracking station where children learn about the route Santa takes and actually prepare and post their letters. On the flip side the elves were really great trying to drum up the Christmas spirit that I felt was a bit lacking. Think some aspects just need a rethink More...
Went on the santa train yesterday wow it was fantastic we had three small boys four five and three and the whole day was brill from start to finsh. They had ball even us adults loved it staff/elfs were so friendly. In the resurant we got free hot choclate after the train and free chocolate lollypops at lunch time. Cant wait next year More...
Great experience for kids! ��Arrived and checking in, Mrs clause and Mrs frost read a story �and gave children medals with Santa on it for being good. Went on train to see real reindeer and Santa popped out and waved up high out of chimney, saw Santa good quality gifts and not rushed at all. Stopped at a barn where Rudolph character gave bells and songs to each child Elves entertaining as kids waited - little waiting time and back on train to candy cane forest and inside balloons rides (2.50)and photo on the sleigh (10 euro). restaurant was good selection Carvery kids dinners and free hot chocolate! We will go again!!! Lots of parking ! Ideal! More...
Amazing experience from start to finish lovely staff Santa and ms Claus and all the elfs were fantastic kids had an absoloute ball very well run no queuing for hrs I'll b back for sure thanks rathwood ��
We were there on the 29 th Nov, and when we got to check in, were asked for all the kids names and comments again. Seemingly they did not transfer from original booking-happened to a number of people, I was told. I was reassured that the personal details would reach Santa, but when we got to see him it was so impersonal. He was very quiet, room was cold and not a mention of any of the kids details. Also my youngest ( 3 year old ) was scared of Grandpa reindeer ( dressed up reindeer). The kids did enjoy the train and the elves, but I would not recommend it if you are looking for a Santa experience with a personal touch. More...
My family went to your Santa Train yesterday @ 12. Well we were all so impressed from start to finish. From Jackie frost having a great laugh with kids and adults to the elf that jumped in our carriage on the train down to Santa. The atmosphere was brilliant All your staff ( elves) need a pat on the back.. only thing at the end was very little direction or know of where to go to bring the kids for there hot chocolate but overall day brilliant and worth every penny More...
Everything great untill the visit to Santa. I was expecting so much more considering the personal information given I thought that they would at least mention some of the facts asked for. Also when we got to the top there was no sign of our photo. We were told that our photos had been lost due to a problem with the sd card and that there was nothing that could be done. Very disappointed not to be able to have a memento of the day and no options but to just leave it. More...
Ruth Mc Donnell
We had a great time at the santa train yesterday. All the elves were fantastic, great entertainment throughout the whole event. Great value for money.
Vilija Užkurelytė Kelly
What's the point of sending an email before Santa visit asking for details about the child if it's not going to be used? Santa seemed too quiet, knew nothing about the child (though emailed beforehand), gift was not age-appropriate. You have some deers out there, so why put a lad in a costume as grumpy grandpa reindeer in a stable More...
After a nightmare car journey of 3 hours (which should have just taken just over 1 ) in slow traffic, we had a fantastic experience... the staff were brilliant and switched our time for us as we would have missed it completely.... from start to finish the kids had a ball the staff were outstanding and santa was amazing... their favourite was Robyn the elf she really got everyone involved and patents and kids had a ball .... couldn't recommend this highly enough ... fantastic value for money ... we will be back ��� More...
Fantastic day out, great fun for adults and children! Worth the money � � super presents from santa � some magic and unforgettable adventure for the little ones....������������� definitely we ll come back next year More...
Was at the Santa Train last night and up until seeing Santa everything was fine! My little girl received a teddy, which at the time was fine, until you see what all the other kids were coming out with. Anyway we got our picture taken with Santa and headed back up on the train to collect our picture. At this point we were informed if we wanted the photo with Santa it was €5 and the free photo included was one in a big sleigh that was completely pointless. I have never been to see Santa before where the Santa picture isn't the one included in the price! I was then told that my photo taken with Santa was gone, the SD malfunctioned and there was nothing that could be done! I travelled from dublin and paid €36 to see this Santa with my daughter and they tell me ah well it's gone with no other solution! So I asked for a manager and was given the owner instead who, you would think, was the better option! But I explained my situation to him and he went and got the photographer to come up and explain to me what I had already been told about the faulty SD card! The owner then disappeared and left the matter to the photographer who, even though was a lot of help, wasn't who I wanted to speak to! I was left sitting in reception for 20-30 minutes with my child and mother while the owner walked up and down past us numerous times and didn't even once ask if we were being looked after properly. Eventually the photographer came back and said he would see if the SD would work in another computer ( this was after I made it clear they either found the photo or were bringing us back down to Santa for another photo). Less than five minutes later he was back with two perfect photos of us with Santa! So many people left that day without their Santa photo because nobody bothered trying the SD in another computer! I was so disgusted with the treatment from the owner I would certainly never be going back and lining a mans pockets who clearly does not care for his customers. A big thanks to the elves though because they were all brilliant especially Robyn in the Grotto. More...
We went on the Santa train experience today and I have to say it was brilliant. Santas elves were brilliant and very good at interacting with the kids. Santa gave us time and was lovely to our baby boy. It was our first experience going to see Santa with our son and we will definitely be back. More...
Went on the santa train this evening,with the 2boys,couldnt have been better ,everything from start to finish was brilliant,lovely friendly santa,elfs that made everybody feel welcome,mrs clause and jacky frost great show would recomend the trip to anyone
Caroline Sheil Bowes
Beautiful shopping experience and fantastic food in the restaurant with polite and very friendly staff .... Will definitely be back
Great for younger kids who are in the middle of Santa age group found the staff very good and friendly..