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Reviews (112)

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Jillian Brickler

28 June 2019

I cannot say enough positive things about our wedding day! From the first time I visited to packing up the car, I was extremely pleased!
Working with Zoe at the Madison was a pleasure. She was always quick to respond and went above and beyond to answer any and all inquiries. She even found pictures from past ceremonies when I wanted to see the pillars in use. She is phenomenal.
I loved that I was able to decide how much I wanted to do for decor and such. I got to do just the things I wanted like the dessert table and the guestbook table. Everything else was taken care of and it was stunning.
Tracey was my day of person and she was also amazing. She was so charismatic and completely on top of things. She worked so hard and it wouldn't have run as smoothly without her. It was like having a super organized cousin help run the show!
The food was awesome. I don't even care for ham and I loved that ham. All of my guests enjoyed the food! A couple staff members were newer and we're taking plates a bit too quickly. They also took artificial flowers out of vases when I think they should've been left in but that is my only area for improvement! Our bartender was also cute as a button and did a great job.
Thankfuk for all of their help. The day was perfect!
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Jane Heitkamp

18 June 2019

My daughter recently (June 1, 2019) had her reception at the Madison. There is not enough time or space to even begin to tell you how wonderful they were to work with! From our first meeting in November with Ashley Bangi to our final details meeting with Zoe Mendenhall in May, they were extremely kind, professional, knowledgeable and supportive. Both were eager to help in any way, promptly returned emails/calls, and took care of everything!! They were fabulous!!! The night of the event, the night coordinators Jake, Spencer, and Ashley had everything under total control so we could thoroughly enjoy the reception. They went above and beyond, to help us and ensure the evening went well. At the end of the event they helped us load everything up and even helped us get all the gifts, decorations, etc. to where they had to go---again above and beyond! The guests continue talking about the great service and attentiveness of the staff, how they all worked so hard, and what a wonderful place the Madison was! Many even expressed that they couldn't believe how they were greeted by staff offering them vouchers for the parking and how they were made to feel so welcome. Many of the guests have also expressed that based on their experience of the evening, they have recommended the Madison to others. As for us, there aren't enough stars to adequately rate the Madison. They excel in all areas--personnel, service, facilities, support, presentation, quality, food, etc. We personally have also told others that if they ever have to have a wedding reception, look no further than the Madison! They are definitely "one stop" wedding event planning! Thank you to each of the employees for making my daughter's wedding reception absolutely perfect in every way! You are the best! More...

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Nathanial Hunt

11 June 2019

The Madison was extremely accommodating to our needs. They were able to work with our budget to help make my dreams come true. They were helpful every step of the process making sure they had every detail that I wanted for the reception. They also worked with all the vendors to coordinate set up and drop off times so that I wouldn't have to worry about it the day of the wedding. The night of the wedding there was someone who was dedicated to make sure that my husband and I had everything that we needed. They made sure we had whatever we wanted to drink and they brought us the food from the buffet. Everyone was wonderful throughout the whole process! More...

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Sarah

1 June 2019

My husband and I got married here at the Madison on 5/18/19, and it was a perfect fairytale and dream come true! We were in the Loft for our ceremony and the Emerald Ballroom for our reception, and both spaces were absolutely beautiful! Our main reasons for selecting this venue were the all-inclusive nature of the package, getting a great deal for booking under a year from our wedding date, and the overall quality for the price we paid! We also loved that parking was free for all of our appointments and for the guests on the day of the wedding. Parking was so easy, located in the parking garage right beside Madison North and in a lot by Madison South.

One of the things that amazed me the most was the incredibly fast response time to all of my inquires and concerns during the planning process. We worked with Zoe Mendenhall, and she was the BEST Event Specialist we could ever ask for! She was absolutely the sweetest, always replied within the same day, was happy to help with anything she could, and more! She eased so much of my stress during the planning process. The rest of the staff were also wonderful and really helpful: Jake and Jeri were our night of coordinators, and they ensured we were well taken care of throughout the night! They made sure we had plenty of food and drinks, and kept everything running perfectly smoothly!

We also were impressed with the food! Everything was delicious, and one of our guests (who is quite the foodie) mentioned that our wedding made the top 5 for wedding food! We loved that they offered a Taste & Toast event for us to try all the food options and select our favorites, and this was complimentary! Most of all, I truly appreciated their attention to detail with respect to food allergies and preferences. I am gluten free/Celiac, and from the beginning, they always made sure I was taken care of and offered plenty of things I could eat. They also provided both kids meals and GF/vegan options for our guests!

Just two complaints about the process. They were inflexible and refused to refrigerate desserts in the back for me. This threw off my original plan for dessert as my cake needed to be refrigerated because of the mousse, which was stressful in the moment and forced me to switch plans entirely. Secondly, there was a major miscommunication that came up in my details appointment two months before the wedding. I had emphasized from the beginning that Chiavari chairs were my dream and an integral part of my vision for our big day. I was assured that it would not be a problem to upgrade to these and that this was documented in my selection. It was not a fun surprise to discover just weeks before the wedding that I was not going to have the chairs for our reception, but if I wanted them, it would be an extra $2,000. Because we did not budget for this, I could not afford them, and nothing was done to take responsibility on their end.

Overall, we are still happy we chose the Madison and had a wonderful experience!
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Erika Guynan

8 May 2019

Our wedding reception in the Emerald Ballroom was so beautiful. The staff was friendly and took care of everything my husband and I could have ever wanted. We had a personal server who would find us throughout the night and ask if we needed anything, as well as making sure our details were all in the right order and making suggestions to make the timeline even better. I trusted that absolutely nothing would go wrong with our reception being at The Madison and that's how it turned out. Our event specialist, Zoe, was wonderful and felxible with us as we figured out exactly what we wanted, up until the final moment! More...

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Samantha Miller

30 April 2019

I've had a great experience so far with The Madison. I've recommended them to multiple brides so far and I love it. I've been to several weddings here as well and had a great time as a guest.

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Mariel Lopez

29 April 2019

Went to a wedding there. Beautiful and close to everything.

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Michelle Wermuth

30 March 2019

Great place to host an event. Great servers and food

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Brittany White

30 March 2019

We visited for a wedding. It was a beautiful indoor setting.

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Dana Hill

30 March 2019

A wonderful place to host an event. There are several rooms to choose from and they are all elegant and clean. They use a pretty neutral color palette so it is great for weddings and bringing in a theme of your own. Each room is pretty flexible on how you use it so you can consider bringing a band in for a wedding or any other vendor and there will definitely be a spot for them. The only downfall to this location is that they do not have a designated parking lot so you have to park in the garage across the street. It's not far and you can validate your parking so it's a lot easier than it could potentially be. There are plenty of bars located right down the street which makes for a great after party. More...

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Nichrisha Scott-Collins

8 February 2019

She was kind.. helpful.. and willing to be flexable

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Ryanne Sculthorpe

29 January 2019

The staff at the Madison make your wedding planning so much easier. They include your centerpieces, beer/wine/champagne, and decor if you want it. They have a wide array of menu options and give you the opportunity to try them all as well. Plus, price wise if you book 6 months out it's half off which was awesome. More...

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Becky Von Handorf

6 January 2019

We were working directly with Zoe and she was incredibly helpful and accommodating and answered emails quickly. The staff even helped us clean up decorations we brought in ourselves after the reception even though it's not required of them. They were always coming up to me throughout the night to see if there was anything I needed. I would definitely recommend using this venue. More...

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Taylor

10 December 2018

We met with Ashley at the Madison and she was wonderful. The space is gorgeous! The staff is so friends and made me for at ease that every little detail will be handled without having to stress about it. Highly recommend!

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Therese L Quitter

1 December 2018

This place is great! My daughter's wedding ceremony was in The Loft and the reception was in The Grande Ballroom. Everything was beautiful! They painstakingly had every detail covered and were so helpful! The staff is top notch! Zoe had every detail covered. Jake our Coordinator showed personal attention to the bride & groom. Bartenders and the rest of the staff were very friendly and professional. Parking is free and the staff gathers all your belongings at the end and takes it to your car for you. In other words, they cover everything! Thank you Madison for making the night perfect for my daughter & her new husband. More...

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Keri Carter-Moore

30 November 2018

Our wedding, ceremony, and reception was beyond anything we ever dreamed of! EVERYTHING went off without a hitch, the timing was perfect, every detailed was cared for, and THE SERVICE was absolutely astounding! I now understand why EVERYONE goes to The Madison to get married, they all are THE BEST at what you do and make every event you host feel personal and one of a kind, and Ian and I cannot thank them enough for making our day unforgettable! More...

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Priscilla Russell-Losekamp

30 November 2018

We had an amazing experience from start to finish for our wedding with the Madison. Everyone was extremely professional and buttoned up. It helped make our day that much more enjoyable, as we knew everything was handled. HIGHLY recommend. More...

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Therese Quitter

30 November 2018

Beautiful place for weddings! The staff is very dedicated to making sure you have everything you want or need. They get all the details ahead of time so the night runs smooth. The staff was super friendly and catered to our every needs. From the planner to the staff that implements all of the details to the servers and bartenders: I was very impressed! I couldn't have been more satisfied with this place! I highly recommend them. More...

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Ashley Tackett

20 November 2018

We loved our experience at The Madison. It started with a great wedding planner who was easy to work with and ended with such hospitality as the workers packed up desserts for us. The food was delicious and they were willing to accommodate guests with unique food needs, which is rare. More...

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Jacob

12 November 2018

I cannot thank the staff at the Madison Event Center enough. Everything about our wedding was absolutely perfect. From the food, to the venue, the decorations – I do not even have one complaint.
Thank you to Zoe for helping us with every question we had along the way and making this so easy to set up and prepare for. Nicole also was there for our initial tour of the venue and some stuff initially, so thank you to you as well.
Also, I have to give the highest praise for Ashley our event captain the night of. She was AMAZING. She had everything figured out for us, and she made sure there wasn’t a single hold up the entire night. Honestly, Ashley did more than I would have ever expected her to, checking on us occasionally and making sure things were great. Without her I don’t think the night would have been as great.
Also, FANTASTIC bartending/food service staff. They were so funny and wonderful, the guests also LOVED them.
15/10, absolutely recommend.
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Connie Hunter

5 November 2018

My daughter got married at The Madison and from the moment we walked in it was an amazing experience. Very professional, they make you feel special every step of the way. Their prices are reasonable, and they handle all the details. Ashley took such great care of every detail, answered a ton of our questions and the whole experience was exactly what we wanted and expected. Food was delicious, the Emerald Room was the perfect size and so beautiful it didn't need much decorations. I could not have been happier. Nothing negative to say at all. Every single staff member was attentive and helpful. More...

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Kylie Jacks

5 November 2018

My husband and I got married on Oct 20, 2018 in the Loft and then reception was held in the Grande Ballroom. Our night of coordinator Jake Buckler was beyond amazing! He was by our side the entire night and got anything our parents needed as well! We are very pleased with how the whole night turned out! Thank you! More...

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Catie Breeze

31 October 2018

We just had our wedding at the Madison South (Madison Ballroom) and it was amazing. It was truly the best night of our lives. Amy Marcum (the night of coordinator) was AMAZING. She was BEYOND accommodating and was so sweet and genuine. She truly made both the rehearsal and the wedding night go smoothly and feel flawless. All of the staff was friendly and helpful throughout our experience. We would absolutely recommend the Madison Event Center to anyone looking for a classy venue for any event. Again, huge thanks to Amy for taking care of us on our night and making us feel like royalty. More...

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Catie

9 October 2018

We just had our wedding at the Madison South (Madison Ballroom) this past weekend and it was truly a night we will never forget. We were so happy with all of the staff we worked with (Ashley, Zoe, and Amy). The venue was classy and all of the staff was organized and responsive. The food was amazing! More...

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Renita

25 September 2018

Married on 9/23/18 at The Madison-South...The Loft and The Galleria! The entire process was wonderful! Candace, Zoe and Carla helped to make rhis rhe wedding that I'd always dreampt of. Everything went off without a hitch. I can't thank them enough for making our day PERFECT! More...

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Ileana

13 September 2018

My husband and I chose the Madison Event Center for our wedding reception and we could not be happier with our choice!! It is a beautiful event space, conveniently located and with great perks (1 free hour of decorating, Hotel Covington upgrades, etc). Most importantly, the staff is SO friendly and SO hardworking they will go above and beyond to ensure you have the most fantastic day. Zoe was out event details specialist and she is a dream come true. She ensured our day was perfect and was very communicative throughout the whole planning process. The day of coordinators - Amy and Jake - were also incredible. They really looked out for us and ensured every moment was perfect. Amy even packed up all of our decor and wheeled it across the street for us to our Hotel Room in the middle of a downpour. She was super patient, never rushed us, and extremely helpful. We could not have survived this day without the help of the Madison staff. We are SO happy we chose them and can't recommend them enough! More...

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Shonda

9 August 2018

We held our daughter's wedding in the Emerald room at the Madison Event Center. It couldn't have been more perfect! The event coordinators were fantastic. They always had an answer to our many questions. The staff the night of the event was very attentive to our needs. They were in constant contact with my daughter, making sure she had everything she needed and also with my husband and I. It was the easiest planning from start to finish. My daughter's wedding was on a Friday night, so they let us decorate the day before with ease. At the end of the reception night, I blinked and everything was cleaned, boxed up and on carts to take to our car. They even loaded it for us. I am so pleased we chose this venue. It truly made our daughter's day magical. More...

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Joanne

27 July 2018

Our daughter and son in-law had their wedding reception at The Madison in June. Through the whole process of planning and preparing, the personnel was amazing! During the preparations, they offered many options and ideas for how to make the ballroom look just right! The option of the Chiavari chairs-- amazing! During the event, we couldn't have had better service. With appetizers on the Sweetheart table - ensuring the bride and groom ate when they arrived, and wine pre-poured for the parents of the bride when we arrived - it was all so perfect! The food was fabulous - people were commenting for days after. The Madison made our daughter's most important day - perfect! More...

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Abbey

24 July 2018

My husband and I cannot say enough about The Madison and its staff. They were AMAZING!!! We didn't want for anything the entire night, never had an empty glass :) They are so accommodating, willing to work with you to make your day exactly how you want it to be. I will recommend them always. Candice was our planning person and Tracy was our day of person. These two ladies were outstanding!!! Our day couldn't have been what it was without them!!

The venue is gorgeous, food is amazing and its a perfect place!
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Sarah

21 July 2018

My husband and I are so glad we had our ceremony and reception at the Madison! Having an all inclusive venue made everything so much easier and I don't think we could have done it otherwise. Candice made sure we had everything figured out and ready to go and she was always so sweet and kind with my many questions and indecision. She was so wonderful to work with and I feel so so so lucky that she was part of our wedding. On the night of our rehearsal we met our coordinator, Dwight, who I can not speak more highly of. He was good humored, professional, efficient, and so nice. He made the night go absolutely perfect and made sure my husband and I, along with our guests, had everything we needed. All night we just could not believe how lucky we were to have him there! I don't even think I can express my gratitude for him. The venue looked beautiful, the food and drinks were delicious (the mashed potatoes are AWESOME), and they accomadated everyone's dietary restrictions with no extra charge. Candice and Dwight, you two are priceless. Thank you thank you thank you! More...

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Lori Wagner

1 July 2018

Great place to have an wedding. The all inclusive aspect really sold me ... no running around looking for caterers (food was phenomenal), cleanup is included (woohoo), and our representative for the evening was really on top of things. They even loaded our car at the end of the evening!! More...

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Ramiyah

19 June 2018

The Madison was an awesome venue to work with! I as well as my guests couldn't get over how nice the staff was the entire night! Everyone was blown away by how well they were treated by our day of coordinator, Jake. He made sure everyone was comfortable the entire time. Jake put me at ease during the rehearsal as well as the actual wedding day. His cool and calm demeanor really kept a relaxing temperament for everyone. Also, Candice Rains was a great help leading up to the big day. She was very flexible when I wanted to make changes and was very prompt with responses. If you want your reception to stand out from the rest, you will have to pay the price, but I can assure that it will turn out beautiful. Amazing venue with amazing service!!! More...

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Kayla

14 June 2018

We cannot thank The Madison Event Center enough for making our wedding day beyond perfect. From the start every detail was taken care of and it made the adventure of wedding planning so enjoyable. Our wedding day was the very best. They took very good care of us, our bridal party, and all of our guests in attendance. Tracey Herron and Ashley Proffitt were our event captains and made sure the reception went exactly as planned with all the joy in the world. Ashley Bangi and Emily West were fabulous at helping with all of the initial planning for our perfect day. The food was also excellent. We did the buffet setting and got so many compliments on the food. We also did the skyline coneys as our late night snack and they were an absolute hit. If we could go back to our wedding day and do it all over again we would do it exactly the same way down to the smallest detail. It was our best day ever! More...

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david murphy

12 June 2018

It was nice seating wasnt the best elbow to elbow there food was just ok they had the best bartender though having to walk a block to get married and walk back to reception ac. Was perfect thank the good lord it wasnt raining would have been bad More...

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Dave Heinfeld

10 June 2018

One of the most organised, well run reception halls I have ever seen. The setting, the food, and especially the staff were all top notch.

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Jennifer Sebastion

19 May 2018

Dwight was an AMAZING wedding coordinator! He filled our every need & was so PATIENT with us. Ashley & Austin were 2 of the most amazing servers. The venue was beautiful and relaxing to hand them the reigns & all you had to do was show up ❤️ More...

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Jessica

24 April 2018

I don’t even really know where to start. Our experience at the Madison was wonderful! Emily who met me the week prior to the wedding went over all my ideas and thoughts and put it all together on our wedding day better than I could have imaged it! Now for the actual staff who were there during our wedding reception. These individuals were above and beyond excellent! Every single wait staff were all very kind, happy, professional, and willing to do whatever they could for you. A huge thanks to Jake- who was amazing! He introduced himself to my husband and I as soon as we got there, and made sure we had everything we needed and more! He constantly made sure we had a drink, he offered as well as made us both dinner plates- so we didn’t have to go through the buffet line. He brought us appetizers to our head table to ensure we got some, and was just on the ball. Everything flowed very smoothly without any hitches. I unfortunately can’t remember all of the staffs names but Tim our Bartender for the night was awesome! Thanks to everyone at the Madison for giving us the reception we had only dreamed about! More...

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Anna

18 April 2018

Couldn’t have asked for a better celebration. The staff treated everyone like family and the location was so elegant.

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Richard

9 April 2018

The food was excellent, great attention to detail from start to finish. The staff working the reception was amazing and professional at all times. We felt well prepared for the big day and well taken care of. Highly recommended!! More...

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Kristin

15 March 2018

I am so glad I had my wedding/ceremony at The Madison! Everything was perfect and they made sure our day was special and amazing! I would highly recommend the Madison! More...

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Jennifer

15 March 2018

I always heard your wedding day goes fast, and I was amazed at how fast it actually went. The Madison staff was amazing and kept us on time, which is key on days that fly. They went above and beyond all throughout the process, and I highly recommend them to everyone. More...

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April

12 March 2018

The Madison was a wonderful choice for our wedding. I don't know what I would have done without having our event coordinator Dwight there on our wedding day. He took care of everything I needed and things I didn't even think of. I could not have had a more perfect day and that was all due to the amazing staff at the Madison. We held our ceremony there and it was gorgeous- so easy for everyone to just head downstairs to the reception after. The food was amazing- our guests were all raving. We chose to do a dessert bar vs. cake and everyone loved it. The bourbon bar added a special touch to our day. We couldn't have been more pleased. Ashley was our coordinator and she helped me with all of the planning was so responsive throughout the process. I could not have asked for more. More...

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Sara

8 March 2018

I am still hearing from people that said it was the best food at a reception they have ever had.

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Lisa West

8 March 2018

My Niece's wedding reception was beautiful. Wonderful decor and food. Staff were very attentive.

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Kelly

1 March 2018

We just had our perfect reception in the Madison Ballroom. We came in a week after getting engaged and were hooked from the first time we spoke with Ashley Bangi. She was very relatable, understanding, and accommodating. She put all of our fears at ease and made it a truly pleasant experience. She was incredibly flexible, which was very important for this Indecisive Bride. She made everything so easy! The night of was AMAZING! Our Team Leader Tabitha was INCREDIBLE. She made sure my groom and I had drinks in hand if needed, got us more from the buffet so we didn't have to get up and wait in line (which we did NOT mind doing!). The whole team was fantastic, very on top of timing and making the night go smoothly. If there was any kind of problem, we wouldn't have even known! THE MADISON IS AMAZING! More...

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Stephanie Vieyra

13 February 2018

We waited in the lobby and had an appointment with Ashley. She greeted us and talked a little about our expectation of the wedding. Then we went into a room that is perfect for our wedding. After that we went to office where we discovered the price. Everything was in budget. She wasn't pushy and told us we can do anything to make our wedding a dream come true. I recommend this place for weddings. More...

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Carol

17 January 2018

Having our daughters wedding and reception at the Madison was the best decision hands down. Ashley was extremely easy to work with and did a great job guiding us through the whole process. The day could not have gone smoother. Every single person was helpful and accommodating. The Terrace was beautiful for the wedding and the reception in the Emerald was amazing. The food was awesome- everyone commented on the food! Decorated beautifully! We loved every thing about the Madison! More...

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User7063852

26 November 2017

The Madison was the best to work with! Being an out of town bride they were quick and very responsive to any questions I had no matter how big or small. The venue and the services they provided were the best we found on the market. We had our reception in The Emerald Ballroom which provided the perfect ambience and size we were looking for. We would highly recommend The Madison for your big day! More...

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Kaitlan

20 November 2017

My whole wedding experience was wonderful! Candice helped me plan every detail with ease (which was hard some days since I did not live close.) Now let me tell you about Jake. I cannot say enough amazing things about this man and his event team. He kept me calm, helped me relax, took care of everything my husband and I needed, and even cleaned and packed all of our décor and chargers! I had forgotten to move my car to the center for décor loading and this AMAZING MAN and his AMAZING TEAM walked all of my stuff down to Hotel Covington without any of my friends or family lifting a finger. My guests were commenting on how they were taken care of by Jake and his team and were blown away by the customer service.

If you want a seamless planning process, OUTRAGEOUSLY good food, and to have you and your guests completely pampered on your day then book the Madison Event Center and request Candice and Jake!
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Chris

10 November 2017

We really appreciate the effort and personal attention we received from the entire waitstaff. Big thank you to our event captains Darren Rose and Ashley Fossitt. Not only did they take care of everything they also took the time to talk with us, get to know us and make sure everything was running smoothly.
Big thank you for assisting my grandfather with getting the cake set up and if he says the place was impressive then it must be true.
We 100 percent recommend the Madison and you will not be disappointed.
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Demonica

30 October 2017

This place is amazing. Candice was my coordinator and she was extremely professional and answered all of my questions in a very timely manner. You get day of coordinators on the day of the wedding and these people make everything perfect. They all did their best to service and check in on everyone. This place went above and beyond to make our special day worth every penny. I truly cannot recommend this place enough. More...

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Deborah

30 October 2017

We had an amazing experience having our son's wedding/reception at the facility. Everything was perfect! Jake was incredible managing the entire evening and the wait staff was attentive, kind, and professional. The food was so good (everyone thought so.....so many complements) and my son and his wife were treated like royalty.......they loved it! If you're looking for a venue to have your event at, look no further than the Madison because they will take excellent care of all your needs. We even had a couple come in very late (through no fault of their own) and I asked if we could make a couple of plates of food for them (the food had been taken away at this point of the evening) and without hesitation I had two plates in my hands while he loaded them with food (which was kept warm in the warmer) so as I laid the food on the table for our very hungry guest, I was quickly followed by the waiter with utensils & napkins.......amazing!! The whole event without issues....just perfect! More...

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jackie combs jr.

20 October 2017

Staff, Venue and Food Perfect! We just had my Brother Daughters Ceremony and Wedding at the Madison. From the beginning to the end our family and friends were taken care of. No lines to get something to drink, food was buffeted, hot and delicious! Venue was clean from the sidewalks to bathrooms. Fire exits were cleared ( I checked), hallways lighted properly and staff uniforms very clean. Dance floor was packed from the first to last song! Great night! More...

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Justina

31 August 2017

We could not be more please with the how amazing our reception turned out, how friendly and responsive all the staff members were, and how accommodating everyone was to our requests. Ashely, was our wedding coordinator and we absolutely loved her! She was so easy to work with and made all of the wedding planning a lot less stressful. Thanks to everyone at the Madison Event Center for making our reception so memorable! More...

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Ashley

23 July 2017

Hands down the best decision we made for the wedding was to book with The Madison! We booked our wedding almost a year out and ended up switching event coordinators due to the original girl leaving (both were amazing and helpful). Not sure how other brides are, but I had SO many questions and was constantly emailing Jessica and then Lindsay Rogers (our event coordinator when Jessica left). They were both quick to respond, even during evening hours and holiday breaks. I was really impressed with how quick they were to help!

In addition to the helpfulness of the coordinators, another great part was we had to do nothing besides pick what we wanted and drop off additional decorations if we wanted. I had helped my sister with her wedding two years ago and it was all DIY and all stressful. Having it at The Madison was no stress at all because they did everything and truly were all-inclusive.

My guests loved the venue, the bar, the food, and the late-nite breakfast that we included! The day-of coordinators were just as wonderful and helped everything go off without any hiccups. Dwight helped with our ceremony and Ashley helped with our reception. I don't recall the name of our bartender becasue Ashley was constantly getting me drinks (I literally didn't have to do anything on the wedding night besides say "I do" and that's it)!

If you are looking for a beautiful, classy, and elegant venue - book The Madison. If you are looking for easy, no stress, and fun - book The Madison. Seriously, I don't have anything negative to say. They decorated, they made the food (which was amazing - definitely try the goetta bites and the brisket), they even packed up everything at the end and loaded it in the car.

Hands down, greatest venue I could have asked for for my wedding night!
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Rev. Dr. Ben

24 June 2017

Attended the Loos/Seitz reception and was thourghly impressed with the service given by the waiter/waitresses at each table. They were polite, courteous, and made sure our needs were met. The table drinks were constantly being refilled, ice provided, and used dishes cleared immediately. Tell your staff "well done!".. Food was delicious! More...

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Amanda

21 June 2017

The Madison is amazing. From working with our wedding coordinator, to the food tasting, to the wedding day, the service was outstanding. I can't say enough great things about the two staff members who were walking around the room during the reception. They were always asking me if I needed anything and offering to do things for me and help me out. I had an amazing wedding day at the Madison (the Emerald Ballroom is gorgeous). Thank you!! More...

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Adam

15 June 2017

We booked this place four weeks out from our wedding date after our previously booked venue cancelled on us. It could not have gone any better. The staff is incredible, food was spectacular and I really can't say enough great things. The Madison made this the best day of our lives. It is worth every penny. More...

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kelly

4 May 2017

We 100% recommend The Madison. They delivered a first class, picture-perfect wedding. Ashley, our event specialist, was helpful, responsive, and easy to work with. Jake, our day-of coordinator, was incredibly professional and went above and beyond expectations to make our wedding as seamless as possible. Planning was so much easier because their package pricing includes things like centerpieces, linens, champagne toast, complimentary parking, etc. The Taste & Toast event (complimentary dinner and drinks prior to the event) was wonderful and made us even more confident in the food, service, and staff. Several guests said it was the best food they ever had at a wedding and were very impressed with the ballroom and overall décor. It could not have gone better, and we’re so happy we chose The Madison. More...

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Emily

28 March 2017

My husband and I chose the Madison as our venue for both our ceremony and our reception. The whole process was so easy and so fun. Candice Rain was our coordinator up until the event, and she was outstanding. For the price and everything they offer, it was easily the best decision I made during the whole planning process. Our day went off without a hitch, it was picture perfect in every way! The rehearsal dinner and day of team were phenomenal. They answered every question and allowed the ceremony to go so well! If I had to do it again, I'd do everything at the Madison in a heart beat. The food was wonderful, decor perfect, and the staff was outstanding. Highly, highly recommend! More...

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Emily

27 March 2017

We loved The Madison! We had our wedding in The Loft and our reception in the Grand Ballroom and it was the best wedding experience. Our wedding planner handled everything. I'm a very "Type A" person and I was able to sit back and enjoy the whole process! The night of our wedding ran so perfectly. I have had many people compliment that it was the best wedding they've ever been to! More...

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Allison

23 March 2017

My husband and I absolutely loved the Madison. I can't think of anything but positive things to say about this venue. Every part of the process was made easier by getting married at the Madison and they were extremely personable. I felt like they knew exactly what they were doing because they had done it hundreds of times before but still felt very special! The reason that we went with the Madison in the first place was because it's mainly "all-inclusive", that is to say they have the tables, chairs, linens, decorations, bar, drinks, food, buffet, vases, votives, etc. You really don’t have to book a TON of vendors and there's not much to bring in for your reception. We loved that we only had to bring in the items that personalized our reception and not all the "basics". We chose to do our ceremony and reception at the Madison and it was absolutely perfect. It was easy for our guests and for us! The ceremony was just as beautiful as the reception. I would recommend the Madison to anyone looking for a wedding venue! They do such a wonderful job that you can really focus on what makes your wedding day so special and leave coordinating the details up to them! More...

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I-Chun

1 March 2017

We loved the Madison the very first time we toured the venue. We had our ceremony in The Loft and reception in The Galleria. We liked that the venue was all inclusive with catering, table decorations and ceremony decorations. Our wedding was during the off season, we were able to get winter wedding discount and 2 upgrade stations for free (ie we had late night snack and coffee station). From our initial consultation with our day planner Candice Rain, she was super helpful and prompted responses when I had questions or concerns. Candice was super knowledge and knows her stuff. She was able to provide recommendations for our photographer and bakery place that we chosen for our wedding. She was very friendly and fantastic to work with.
Our rehearsal and the day of coordinator was Jake B.; we loved the service that Jake and his crew provided. Jake was awesome to work with, constantly checked in on how we were doing. If we had any requests or issues, which we did, Jake was our man that handled it for us. My husband and I to this day are very appreciative of Jake and his crew :) Jake was excellent and definitely went above and beyond my expectation!!
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Dianne

14 February 2017

Absolutely beautiful. Lindsey Rogers was our planner. She is amazing!! My daughter was married in 2016 and the reception was at The Madison South. Emily's reception was beautiful. When her twin, Patrick, became engaged we knew we wanted to look at The Madison for the rehearsal. I can not say enough about the venue and the staff. More...

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Samantha

14 February 2017

It was beautiful, and the service staff was nice

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User5647572

6 February 2017

We had our wedding at the Madison and it was great! The whole experience was smooth and relaxed throughout the entire planning process. We worked with Ashley and she did awesome! Our guests loved the look and feel of both the Loft and the Galleria, they loved the food, and most of all they loved the friendly staff that was provided for our wedding. More...

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Rita

16 December 2016

Our son and daughter-in-law had their wedding reception at the Madison Event Center in the Crystal Ballroom in September, 2016. We appreciated the pre-planning, including the food tasting, which gave us plenty of options from which to choose. The food, service and atmosphere were great! We had such a wonderful time and are so thankful for the Madison staff for all they did to help the bride and groom and all of us to have such a special, memorable evening. More...

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Megan

16 December 2016

The Madison was absolutely amazing. We brought in a lot of our own decor with a certain vision in mind and the Madison staff nailed the set up. The food was amazing and tasted the exact same as when we first tried it. The grande ballroom was gorgeous, fit 240 of our guests comfortably and looked better than what we could have imagined. Ashley was the absolute best to work with and I know everything looked perfect and went so smoothly due to all her hard work. She always responded quickly to my questions and gave me some of the most helpful suggestions. The staff the night of the wedding was exceptional as well! My husband and I never had an empty drink in our hand and after boxing up all of our decor for us they even went next door to Hotel Covington where we were staying to help us drop if off in our hotel room. I am so thankful we chose the Madison Event Center for our special day!! More...

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User6242229

8 December 2016

5 star rating all around! Excellent staff from beginning to end for the wedding planning process! Jessica and Jake truely went above and beyond our expectations creating such a memorable experience for us, as well as our guests!

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Emily

18 November 2016

I am so glad I booked with The Madison. I am not a DIY bride but I did have a specific vision and Ashley was patient with me and did all she could to make sure my wedding was perfect for me. We hosted our reception in the Emerald Ballroom and it was elegant, beautiful, perfect for our 210 guests and blew me away when it was lit up with my décor. We had one hiccup with a sheet cake not being served and when I asked about it after the wedding, Ashley and The Madison made things right with us immediately. I could not recommend them enough! More...

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Ashley

12 November 2016

I LOVED The Madison. They handled all of the decorating and clean up as well as catering and bar service, coordinating with the other vendors, etc. The day of, they were amazing. I can't even explain how well they took care of us. Everything was perfect and if I had to do it again, I wouldn't change a thing!!! More...

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kayla

21 October 2016

My husband and I originally wanted an outdoor, rustic/”grungy” wedding, but living in Cincinnati, we knew it wasn’t a great idea, especially for early October. Once we saw the Madison we both knew we found the perfect location for our wedding. We were married in the Terrace which is amazing without having to bring in additional décor. It was the perfect amount of rustic/grunge (exposed brick walls and ceiling) while still romantic and very warm. Once we saw the Grande Ballroom for our reception we were completely sold. It was different from every other venue we visited and it was spacious enough for our huge families without seeming too big.
Not only were the ceremony and reception spaces amazing, but the team at the Madison was just as awesome. Ashley was such a help while I was having breakdowns over napkin color choices (the struggle was real) and throughout the entire planning process. If we ever had a question, hesitation or new idea she was there with a quick response and trying her hardest to make our day perfect for us. Both Tabitha and Josh were GREAT during the ceremony and reception. They made sure we had what we needed at all times and always had a smile on our face! We could not have asked for a better venue and better individuals to work with. You can truly tell they care and your big day is just as important to them as it is to you! On top of it all, the food was unreal. Our guests commented multiple times how fun and different our food choices were (we were able to do all night appetizers verses a sit down dinner and had a mini burger/buffalo chicken bar that came out later in the night). The drinks were just as good as the food. I can honestly say there is not one thing I would have changed about the entire process with the Madison!
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Catie

4 October 2016

I absolutely loved having my wedding ceremony and reception at The Madison. During the planning process, wedding coordinator couldn't have been more helpful. She was attentive, quick with responses, and so willing to work with all of our special requests. The food was incredible. The chef worked with our many requests: gluten-free, vegetarian, food with very little spice/seasoning for our elderly guests who can't handle many things. We have gotten so many compliments on it. Our DOC couldn't have been more helpful. We had monsoon rain and brief power outages leading up to the ceremony, but she kept everyone calm and things moving along. During the reception, she was working nonstop to give myself, my groom, and our parents anything we could have needed. I definitely recommend The Madison to all brides and grooms. More...

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Samantha

3 October 2016

Great time at our wedding. We didn't have to worry about anything. We thought it was a little pricey for a buffet, but all in all it was great.

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Krystal

26 September 2016

I am so happy we booked The Madison for our reception venue. I couldn't of asked for a better place and they really take all the stress and worry out the wedding day and pre wedding planning. All of our guest were very impressed by the place and kept telling us how good the food was and how nice the staff was. I would always pick the Madison they are the best. More...

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Julia

21 September 2016

The Madison was great! We had so many compliments from our wedding about how great the food was, the decor and how fun it was! I would choose the Madison over and over again. I highly reccommend them! Also, Candice the wedding planner at the Madison was awesome! She was so easy to talk to and was a huge help. What is also great is that the Madison doesnt have any hidden fees and lays everything out on the table that makes everything easy to follow. I was never worried that anything wouldnt get done. Do yourself a favor and book with the Madison!! More...

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Danielle

21 September 2016

My Husband and I just recently got married on August 13th,2016, and had our reception help at the Madison Grande Ball Room. Everything was beyond perfect, and laid out just how I dreamed of. I worked with Candice through the entire process and she was there for any questions or help I might have needed. They were very accommodating. The day before I brought all my decor to the hall so it was ready to be set up the next day. The staff the night of took care of everything, and always made sure I (the bride) had a drink in my hand and made sure I was happy.Food was fantastic! The only thing I would maybe suggest on them improving is the clean up crew could have packed my belongings a little nicer at the end of the night then they were. Overall, I would rate them a 9/10 and I would suggest them to anyone!! Thanks Madison, you guys were awesome!
Danielle & Brendan Chwalek 8-13-16
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margaret

4 September 2016

My daughter used this venue for her wedding and reception. We used the smaller room. The staff was wonderful. We provided many of the decorations and table settings. They were very accommodating in allowing that to happen. We had purchased much of it prior to deciding to use this venue. They set the tables and had everything set up beautifully. We only had to do the decorations. At the end of the night they even helped to break it all down. I thought we would have all that to do ourselves. The only name I remember is Carly and she was absolutely the best. the bartender and the guy who took care of the buffet was also great. The only two things i can say that are negative is that i think they took the food away too quickly, however maybe i just didn;t realize how long it had been out. The other issue is the construction in the area, which they have no control over. They provide valet parking which is a major plus for anyone who is not familiar with the area or if it is raining like it was that night. All in all everything was great. More...

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Regina

17 August 2016

As a mother of the bride. I was very satisfied with the staff that was assigned to our event. Everyone was very friendly and patient . Decorations made the atmosphere warm and inviting. Great food, every selection was very delicious. I will definitely refer others to this event center. More...

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Lois

30 July 2016

We just hosted our daughter's wedding in The Madison Grand Ballroom. The venue was fabulous. The food delicious, the service wonderful, flowing drinks and the guests loved the photo booth. I highly recommend bride's to consider this venue for their own picture perfect wedding. Thanks again for providing wonderful memories! Lois Dennis More...

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Amber

24 June 2016

My wedding day at the Madison couldn't have been any better. All of my family and friends have called it the "event of the year!" It's been two months, and I am still getting texts and calls regarding how amazing it was. The ballroom was stunning and set up exactly as I wanted, the food was fantastic, and the night of staff waited on my husband and I hand and foot - making sure we never had an empty glass. It was truly amazing - they don't miss a beat. All of the staff I have encountered there have been very passionate and kind during the entire planning process. My husband and I could not be more thrilled with the wedding day and that is all thanks to The Madison. Thank you for making our big day absolutely perfect!!!! More...

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amber

9 June 2016

Brian and I choose The Madison Event Center because we received more than what we paid for! It was the perfect option for us! We worked with Candice for all of our details and planning and Courtney was our day of coordinator! Both were awesome! Fast responses and very accommodating to our requests. We would 100% recommend choosing The Madsion Event Center for your special day or event! More...

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Russell

8 June 2016

Our entire experience with the Madison has been fantastic. Their staff was quick to respond to any questions, attentive to our needs, and personally invested in making sure our big day was everything we had hoped for.

We needed a venue that would be all-in-one (ceremony+reception), catering, and a little ambiance. The Madison delivered on all of these fronts, and then some. The galleria ballroom was beautiful, and the perfect size for ~105 guest wedding. Our guests all commented to us how much they loved the appetizer and dinner selections.

On the day of our wedding, the staff was extremely courteous and personable. We felt as if they were celebrating with us. Tracey Herron was a godsend, and we are so grateful she was there to ensure our night went smoothly.

Thank you so much for making our day perfect!!
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Jeremy

4 June 2016

I recently had my wedding there it was amazing I'm the groom so I didn't expect the event coordinator to ask me what I wanted like when to serve the food ext. But she was asking me if I needed this or that an how about doing this now it took me by suprise. Its a great affordable place I would give them ten stars if I could More...

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Michele

21 April 2016

Very professional and organized

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User5061841

18 April 2016

I enjoyed working with the Madison very much, my only complaint was that the evening coordinator the night of the wedding did not follow everything that was set by the morning coordinator. The canvas for my guestbook was not placed on the easel, and my favors did not go out until almost midnight, leaving a lot of people without one. Everything else turned out beautiful, I also was told by many guest that the bartender was awesome! More...

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Lindsey

22 February 2016

What can I say about the Madison other than it is amazing? My coordinator was Amber and she was nice but what really made me feel important was the staff the day of the wedding. The Madison gives complementary day of coordinators which is an absolute weight lifted from your shoulders without you even realizing it. My day of coordinator was Tracy and she was wonderful. We had an issue with a major leak in our ceremony room that just so happened to fall right about where my bridesmaids would be standing. The leak was mostly fixed with a few drips falling when I came down the aisle but hey, things happen!! Tracy and the staff was very apologetic and while I thought it made for a funny story, they did everything in their power to make it up to us. We also had a second day of coordinator named Tabatha and she was sweet as well. Both Tabatha and Tracy checked on me and my husband all night making sure I was happy and the hubby had beer at all times. Everyone that night was just so sweet. The bartender made me a few drinks to try since I typically don't like alcohol (she makes one heck of a pineapple upside-down cake), the guy setting up our coney bar was professional yet easy to talk to, and even the dish washer was a wonderful woman who didn't hesitate to wave at me and tell me congratulations. Yes, the venue is beautiful beyond words but the staff is what truly made our night wonderful. More...

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User5227452

17 January 2016

My feyoncé and I have decided to book with the Madison Event Center. We have been working with Candice and she has been wonderful! She is quick to respond to any questions either of us have, very professional, knowledgeable, and genuinely kind. We would recommend the Madison to anyone who asks! It's a beautiful reception AND ceremony venue! The prices are fair for the many perks there are to being a Madison bride. More...

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Kristine

9 January 2016

We love the idea of having a venue that's all inclusive, but we didn't expect it to be this great! from food, service, chairs & tables, lighting everything was fantastic! Jessica Bothman was our wedding specialist, she was so great to work with, very quick to respond and accommodating to her clients. I was getting nervous as we get closer to our date, and was sending her back to back emails questions about every little things, but she was so patient and reassuring. The food was phenomenal! everybody was talking about how great the food taste!, best wedding food we've ever had!. The service was amazing, Jake Buckler was our event captain/coordinator, he made sure I had everything I need to have a great time in our wedding reception. The staff provided an amazing service and everybody in our wedding had a great time! Definitely worth every penny, a memory we will share with our family :) More...

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Julie

28 December 2015

Brittney was absolutely fabulous!! She is great to work with and we had a beautiful wedding for our daughter with lots of help from her.

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User6090316

26 December 2015

The Madison was great to work with in planning my wedding and rehearsal dinner! They were very helpful in assisting me with any questions I had and were willing to work with us on budget and special requests we had. At one point during the reception, my photographer did have to go through and remove some dirty plates that the staff did not get quick enough so she could take some pictures, but other than that, everything on their end was great. More...

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User6072695

20 December 2015

The ladies at the Madison were very professional. Amazing meal and bar service!

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Heather

18 December 2015

Everyone I encountered at the Madison was so helpful. They made our big day stress free! Britney and Jake are the best!!!

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User4853468

16 December 2015

We had such a great experience with The Madison! We were married in the south building, and it was very pretty - the coordinator for the night was very helpful and everything went off without a hitch. That's pretty impressive, because my husband has a food allergy, and they just made him his own food so that wasn't an issue. The food was absolutely delicious too, and everyone loved the Blushing Brides and Glowing Grooms that were passed around. They were easy to work with, and I feel like they were a great value for all the things that they took care of so I didn't have to! The only reason I took off a star is because one of the waiters broke the florist's vase and instead of telling us he tried to hide it. The Madison covered that without an issue whatsoever, but that was shady. More...

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Dianne

15 December 2015

Great venue for our wedding. A variety of spaces and prices to chose from, and great location - 5 minutes from downtown Cincinnati.

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User5225433

9 December 2015

Beautiful ballrooms and ceremony rooms to select from. It's so nice that's its all in one (food, bar, tables, setup/cleaning, etc) instead of contracting multiple different vendors. This a time is when all eggs in one basket seems appropriate! All representatives we've worked with have been more than perfect. I'd recommend that Madison to everyone :) More...

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Stephanie

7 November 2015

Amber at the Madison was AMAZING!! She was so great to work with and I had an amazing experience with her! I only invited around 50 guests to my ceremony and reception and the Madison accommodated me perfectly. I would recommend this venue to anyone getting married in the Northern Kentucky/Cincinnati area! More...

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Alli

2 November 2015

We had our reception in the Madison Ballroom at the Madison Event Center. Amber was our coordinator and she was great! She was there to answer any questions we had and was so easy to work with! The night of the reception was perfect with the help of the staff! They definitely made the entire process easy and as stress free as you could get! More...

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User5199663

5 October 2015

The Madison Event Center staff is everything a bride and groom could ask for. They were amazing and always there by our side when we needed a drink. We could not have asked for a better staff. We love them and want to thank them soo much!!! More...

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Jessica

29 August 2015

The Madison was a great fit for us. We had a Harry Potter wedding and there was so much that we had to DIY that it was a total load off of our shoulders to have so much of the big stuff handled by the venue.

We were engaged for soooo long that our original coordinator got a promotion and we were placed with Amber but she picked up with enthusiasm from the start and nothing was lost in transit.

My only kind of "ehh" moment was realizing that Amber wouldn't be there the night of. We had a banquet captain who ran the night and we met her the day before. It was just a little bummer not to have the person who had been with us through all of the decisions but I understand that it's her day job to do that so she can't also have a night job AT the weddings!

I'd definitely recommend The Madison for their great staff, beautiful rooms, and all-inclusive packages.
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Jillian

2 August 2015

The Madison Event Center was an AWESOME venue to have our wedding and reception at. We were in The Madison South building. The Loft was beautiful and had a great ambiance for our ceremony. The Galleria Room was set up wonderfully with our decorations, and the service was awesome. Robbin (our event planner) was great to work with, as she helped up coordinate the night to make it into something we would never forget! More...

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Kortney

20 June 2015

We had our reception in the Grande Ballroom of the Madison on 03/28/2015 (our rehearsal dinner was also at the Madison the night before). Our night turned out absolutely perfect. We had 200+ guests and the Grande Ballroom very comfortably held everyone. We received many compliments on the food. All of the employees there are fabulous. Brittney was our wedding coordinator and worked with my husband and I. She is extremely pleasant, was always quick to respond to our emails and calls, and even helped me with parts of planning that weren't necessarily a part of her job. Our head server during the reception, Nancy, frequently checked in on my husband and I throughout the night, and always made sure our glasses were never less than half full. We also received many compliments on the bartenders. I have nothing negative to review on the Madison and absolutely recommend it to everyone! More...

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Avian

7 June 2015

Amazing team here at the Madison! Brittney was my coordinator, and was absolutely wonderful! My husband and I reside in New York, but I am orginally from Ohio so we had our wedding at this location. Brittney assisted me in planning my wedding while out of state. She was very flexible in planning meeting times, as I had to travel to OH/KY to plan when I had free weekends. I am so grateful to Brittney and the Madison team! Our wedding was amazing and all my guests keep talking about how beautiful it was! I even had a guest say it was the event of the year! Thank you so much Brittney and the Madison team that was apart of the Fleary wedding! I will recommend to everyone I know getting married. More...

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Kristen

14 May 2015

We had both our ceremony and wedding reception at the Madison Event Center on May 9, 2015. Our ceremony was in the Loft and the reception in The Grande Ballroom. The loft and Grande Ballroom are both so elegant and beautiful! We had so many compliments from our guests, many saying the Madison was the most beautiful venue they had ever been to. We had originally planned to have our reception in one of the other ballrooms at the Madison but after seeing the Grande Ballroom we fell in love!! It was worth the extra money to us.! The food and beverages were great as well! We planned our wedding from out of town and did not get a chance to do a taste testing before hand. We went with the Madison's recommendations for food choices and it was all delicious!! Many guests complimented on this as well. The staff at the Madison were great from the start!! Our event planner Robbin was on top of things throughout the entire planning process! She was easy to work with, very sweet and provided answers and suggestions to all of our questions. Our rehearsal and day of coordinator Sharon was awesome as well! She helped things run smoothly at the ceremony and catered to us during the reception! We never had an empty drink in our hands!! We have no complaints or regrets regarding the Madison and are so glad we choose this venue!! We would definitely recommend the Madison to anyone who wants a beautiful and awesome wedding!! More...

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Beth

12 May 2015

Where can I begin to share how amazing The Madison was for our daughter's wedding! As parents of the bride, and our first experience with wedding planning and the fact that we lived out of town, we thought this was going to be a very difficult challenge for us! This couldn't be further from the truth though. Brittney Lee was our planner and she was simply AMAZING! When they say they're all inclusive, they mean it! From the beginning, our initial search for a venue, after checking out three other places, The Madison was hard to compete with! The Emerald Room was the perfect choice for an elegant wedding reception. Since we were working with a specific theme, we chose to use our own décor; however, their centerpieces would have been beautiful as well. The organization and planning that Brittney walked us through was second to none. If we had a question, she had a specific answer or "looked into" it. Brittney also had some recommendations for a florist (Blossoms) and renting an extended dance floor as well. We couldn't believe how detail minded and organized both Brittney and the Madison were! This was HUGE since we were out of town. One of the best parts of the planning was that Brittney suggested we have all décor delivered to The Madison the week of the wedding and we labeled all boxes with table numbers, cake table, bridal table etc. They helped set things up the morning of the wedding as the groom and friends helped as well. Another part of the planning that was really beneficial was the tasting we attended a couple months before the wedding to help determine our menu. Our final meeting with Brittney was very detailed and she took numerous notes. We can't say enough about Brittney and all she did to make sure everything went perfect for our daughter's big day! The food was delicious as well and when we walked into the reception everything was as planned... AMAZINGLY BEAUTIFUL! We received so many compliments on how gorgeous everything was! More...

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User5033992

8 May 2015

I am so thrilled we went with the Madison for our reception! They were extremely helpful and were there to answer any question in such a quick time frame. All the employees were so friendly and wanting to make sure you were able to enjoy your night and not having to worry about a thing! They have different options to make your night unique and special to each couple (we went with the bourbon bar). I would definitely recommend this vendor to any bride searching! More...

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Kelly

2 May 2015

I have been working with Robbin Walker at the Madison. She has been nothing but great and down to earth. No games or beating around the bush or salesman type of service. She new my tight budget and got me exactly what I wanted out of a venue. I'm excite she is on this journey with us! More...

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Morgan

25 April 2015

The Madison Event Center gave me my dream wedding and I could not be happier with my decision to have my reception there. Brittney was my event planner and made my planning process SO easy. She was always quick to respond to any of my texts/calls/emails and had answers to all of my questions/requests, no matter how big or small. Brittney was able to provide me with opinions when I couldn't make decisions on my own and also provided me with several recommendations for vendors around the city. The day of my wedding was like a fairytale and I truly felt that I was treated like a princess. The staff at the Madison were SO accommodating to not only me but my guests as well. I constantly had a staff member checking on me to see if I needed a drink or anything at all really - and this alone relieved so much stress off of myself. We had our reception in the Grande Ballroom which was absolutely beautiful and timeless. My guests have raved about the Madison since the day after wedding which makes me feel great. We had a large wedding (around 350 guests) and there is no doubt that the Madison was the best bang for our buck, by a landslide. The food was DELICIOUS, and they even offered a late-night food bar which was a nice surprise to my guests. Bottom line is choose the Madison, choose Brittney, and choose the late-night slider station :) More...

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Jessie

31 March 2015

If you get to choose your event coordinator, please pick Jack. He made our night. The whole wedding planning process is stressful but The Madison really helped make it easier. We got a great discount by having our wedding in the 'Winter' and everything turned out exactly as I had envisioned it. I couldn't have imagined our ceremony/reception at a better location. It was beautiful and we have gotten so many compliments. More...

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Diane

26 January 2015

We had our daughters wedding reception in the grande ballroom. We worked with Brittany, who got every last detail we expected. The food, service and drinks were beyond my expections. We still have people raving about the dinner. Everything was very organized and went just perfect! More...

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KAra

18 January 2015

Absolutely LOVED this venue. My coordinators name is Amber Celesti. She is BEYOND amazing, so helpful and actually cares about your big day and helping in every way possible. I would highly recommend The Madison Event Center. We are having both ceremony there and wedding. We chose the loft for ceremony and the crystal ballroom for the reception. This staff does pretty much everything for you and makes it so simple to plan. They do pretty much everything for you. Amber played a big role in why we chose the Madison as well. She is the most friendly, amicable, energetic and not pushy at all person. She took time to listen to our questions and concerned and i feel she really cared about us and that we weren't just a dollar sign. She did SO much to help us and was just perfect. The entire staff was very professional too. we looked at other venues and they went through everything so fast didn't really listen very well and were outrageously priced. Amber answered any question we had, after we had left in a matter of minutes. they truly care about you there and they really want your big day to be perfect and I love that about them. again I would HIGHLY recommend The Madison Event Center, especially if you want the least amount of stress possible in planning your big deal. hope this review can help I could go on for days and how amazing that place is. It is BEAUTIFUL too! Great for pictures. I can not wait !! More...

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Lauren

10 December 2014

We got married at the Madison last week and I still can't get over what a great time we had! Since we're both from and currently live in Cincinnati, we weren't completely sure on having our wedding in NKY, but I'm so glad we made the trip over the river for the Madison! When looking for a venue we wanted a "one stop shop" since we planned on having the ceremony and reception in the same general area. The Madison was truly that "one stop shop." They took care of food, drinks, decorating, organizing...you name it! They even coordinated with the few outside vendors we used and we had our rehearsal dinner here. We had a small blip in the early planning phase with an event coordinator who we had been reassigned to, but once we notified The Madison of the issue, they took care of the problem immediately and it was all smooth sailing from there! I couldn't not have asked for more from a wedding venue and The Madison exceeded expectations! More...

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