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The Lock Monkey

(260)
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‘20 Certificate of Excellence, 2020

About

Lock Replacements
Lock Repairs
Lock Fitting
Upgrades to insurance standards
Upvc Door Specialists
Gain Entrys
Fresh fitting locks
Commercial locks and upgrades
Master suite locks

9 hires on Bark
26 min response time

Photos (3)

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Reviews (260)

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5/5

260 customer reviews

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31 March 2024

Great advice and work. Thank you Deb.

Reviewed on Google Maps

26 March 2024

As always very professional service Recommended

Reviewed on Google Maps

26 March 2024

Great service, polite and Efficient, with great communication.

Reviewed on Google Maps

19 March 2024

Debbie is absolutely fantastic. Very friendly and professional service offered. Highly recommended.

Reviewed on Google Maps

12 March 2024

Debbie was wonderful! She came the same day to change my lock. Very professional and friendly.

Reviewed on Google Maps

12 March 2024

Fantastic service from Debbie for garage door locks. Arrived when arranged. Sound advice and speedy replies to messages. An excellent and efficient job. Would definitely recommend. Thank you. More...

Reviewed on Google Maps

24 February 2024

Excellent locksmith. Came in good time to replace an outdoor lock and repair a conservatory door lock. Shall definitely use again if I need a locksmith. Mary. 13/2/2024

Reviewed on Google Maps

24 February 2024

Deb gave me advice and a quote for my faulty front door lock, then came back within days to fit it. Very efficient and tidy as well! . It was good to use someone local to the town rather than a National company. I would definitely recommend 👍 More...

Reviewed on Google Maps

26 January 2024

Debbie came to repair broken lock for me, sorted it out quickly and efficiently, would definitely recommend and use again . Thank you

Reviewed on Google Maps

26 January 2024

Great friendly service, prompt and get us in quickly!

Reviewed on Google Maps

26 January 2024

Fantastic service! Quick response, within 20 mins. Friendly, very efficient. I would highly recommend.

Reviewed on Google Maps

19 January 2024

Great service. Arrived in half an hour of call. Able to resolve issue promptly. Would definitely recommend.

Reviewed on Google Maps

19 January 2024

Fabulous service as always. Thank you

Reviewed on Google Maps

25 December 2023

Brilliant and friendly service. Fixed the lock and gave some good advice.

Reviewed on Google Maps

11 December 2023

The Lock Monkey is amazing! Our front door locking mechanism began to fail. Worried about getting it fixed before we set off on a tour of the UK visiting family, a neighbour suggested The Lock Monkey. Despite being on a short holiday they responded to our text enquiry and visited promptly on their first day back. We now have a new lock, a properly adjusted door, and all for a very reasonable price. Thank you Lock Monkey 👍 More...

Reviewed on Google Maps

11 December 2023

Debbie visited my property very quickly after my enquiry and was able to fix the lock on my front door amongst other things. Good service and would recommend.

Reviewed on Google Maps

2 November 2023

This is the third time Debbie has helped me. She is friendly, warm and patient. She communicates clearly and is prompt. She's especially good with my mum who has dementia, whom she treats with gentle kindness. Highly recommended.

Reviewed on Google Maps

2 November 2023

Superb service and a never give up attitude. We had a real issue with our front door not locking properly. The lock monkey made a huge difference and was excellent value for money. Could not recommend more.

Reviewed on Google Maps

11 September 2023

Clearly is very competent and knows her job Definitely recommend

Reviewed on Google Maps

4 September 2023

Very good job *****

Reviewed on Google Maps

30 August 2023

Shout out for Lock Monkey, great friendly service, came on time, job completed very quickly. This was not an emergency call-out, but will be keeping a note of the telephone just case ever need a locksmith in the future

Reviewed on Google Maps

26 August 2023

Amongst frantic panic of being locked out I was given the phone number of Lock Monkey. Debbie responded promptly, listened carefully to the issue and crawled through holiday traffic to the rescue. I couldn’t have asked for a calmer, more positive, skilled person to tackle the issue. Not only did she get in with less damage and fuss than I thought possible she repaired the lock and fitted new handles there and then! She was very professional, reassuring and tidied up afterwards. It always seems the worst time for something like that to happen. Then someone very good at what they do takes the stress away, does an excellent job and restores your faith in the state of the world. Thank you Debbie, I have put your number in my phone and insisted on all my friends and colleagues making a note of it too! More...

Reviewed on Google Maps

26 August 2023

Reviewed on Google Maps

11 July 2023

Fantastic service! Problems were quickly diagnosed and fixed same day. Friendly, knowledgeable and professional. Would highly recommend!

Reviewed on Google Maps

11 June 2023

Debbie was punctual, understood the issue and fixed it quickly, and cleaned up afterwards. Problem solved, I'm a very happy customer. Recommended.

Reviewed on Google Maps

30 May 2023

Very professional and friendly and gave great advice. Came out on a bank holiday without hesitation and not charging a fortune

Reviewed on Google Maps

25 May 2023

Fantastic quick efficient service, clean tidy friendly and polite, great quality lock. Couldn’t be happier with the product or service.

Reviewed on Google Maps

verified
3 May 2023

Locksmith

Debbie contacted me quickly following my request and was on site within a couple of hours. She showed me what the fault was and fixed the problem quickly. I also got handy tips on window and door maintenance. More...

1 May 2023

What can I say? All I can do is concur with all the other 5* reviews that are already on this page. I phoned, Debbie answered the phone. Yes, she would come in two days time. And she did, 10 minutes before the agreed time. She tackled the errant lock and she left it working. I then turned her attention to a new problem that had occurred on one of our conservatory doors. It is a worn out door so there is not much that she could do but nevertheless she looked at it and in the end she left it in a secure state. Well done Debbie you deserve every 5* review that you receive. I thoroughly recommend. More...

Reviewed on Google Maps

1 May 2023

We needed to urgently have a repair carried out on back patio doors following entry by the Fire Brigade, and were recommended to contact Debbie, The Lock Monkey. We are so pleased that we were given contact details as Debbie, confirmed arrival on the morning that we phoned her and arrived promptly. Debbie was friendly and professional, with excellent expertise in quickly, efficiently and cleanly replacing lock barrel but also fixing the other damage to the door lock panel. Debbie worked swiftly and also gave good advice on other concerns we had. We would not hesitate in highly recommending The Lock Monkey and will keep these contact details on record to pass on to our friends and family. Although based out in Exmouth The Lock Monkey carries out work all over Devon and are reasonably priced, unlike many of the larger national companies. Thank you for all your help and advice and for carrying out this repair so quickly. We will definitely be using you again and recommend others to do so. It is always good to be able to use and have a local independent company to use. Once again, many thanks. Jill More...

Reviewed on Google Maps

1 May 2023

Highly recommend. Quick, polite, helpful.

Reviewed on Google Maps

1 May 2023

Professional, helpful and genuine person. Thank you so much for getting us back into the house!!

Reviewed on Google Maps

1 May 2023

Fast and efficient, 5 star

Reviewed on Google Maps

1 May 2023

A great service from first point of contact to conclusion of job! Debbie was very quick to respond to all calls and texts and completed the replacement of 2 locks to bi fold doors in a very short time frame. Debbie was friendly and professional throughout. I would not hesitate to recommend The Lock Monkey and to use them again. More...

Reviewed on Google Maps

1 April 2023

Deb has fixed multiple doors handles locks. She is very efficient responds really quickly and no stress while doing the job . Always will use. Highly recommended. More...

Reviewed on Google Maps

1 April 2023

Absolutely wonderful messaged back straight away and was here in 1/2 hr and is coming back to complete work Would highly recommend Thank you Sue Ingham

Reviewed on Google Maps

1 April 2023

What brilliant customer service. Thank you so much for being so efficient and kind, for sharing your expertise and knowledge and fixing my lock issues so quickly.

Reviewed on Google Maps

1 April 2023

Amazing service, really professional and efficient! Would 100% Deb at The Lock Monkey!

Reviewed on Google Maps

1 April 2023

Excellent service - arrived to look at the job Friday - quoted a good price, new parts fitted Tuesday. No fuss, great work and most happy to fully recommend in every way.

Reviewed on Google Maps

1 March 2023

Brilliant service by Deb yesterday- she's very reliable, punctual & courteous & did a great job of fixing my parents door handle on an old door that was very tricky. Her experience & expertise avoided having to buy a new door. I thoroughly recommend her. Thank you Deb for your hard work & doing a first class job, it's much appreciated. More...

Reviewed on Google Maps

1 March 2023

Fabulous service! Debbie quietly and professionally fixed our handle and lock that a previous locksmith had said was impossible. Now I know why she gets such brilliant reviews! More...

Reviewed on Google Maps

1 March 2023

Quick response and problem dealt with efficiently

Reviewed on Google Maps

1 March 2023

My son snapped his door key in the lock and was unable to unlock the door. A quick call to The Lock Monkey and within the hour the door was unlocked, a new lock fitted and crisis defused. Many thanks to Debbie for excellent customer service from a local business. More...

Reviewed on Google Maps

1 February 2023

Debbie answered my call quickly. Came the next day and was respectful and professional at all times. Completed two jobs before leaving and will be back soon to take on another for me once researched. Highly recommend !

Reviewed on Google Maps

1 February 2023

Debbie just opened and repaired our 30 year old double glazed door. She was super efficient and professional and saved us from the expense of having a new door. She left the place very clean and tidy and the door is now like new, She came out very quickly and the price was also very reasonable.I would highly recommend her, great job thank you Debbie. More...

Reviewed on Google Maps

1 January 2023

So nice to find a real professional after quite a few disappointing encounters with other companies.Quick response and efficient ,courteous service. Sorted the problem,replaced damaged lock and did a quick adjustment to my patio doors for no extra charge!Restored my faith in tradespeople. Would recommend! More...

Reviewed on Google Maps

1 January 2023

Excellent from start to finish. Would recommend over and over again. Booking and communication was swift and friendly. Efficient, trustworthy and warm during the job. A pleasure to have in the house. Payment a breeze. Brilliant! More...

Reviewed on Google Maps

1 December 2022

Debbie arrived at the agreed time and completed the job in next to no time. Very efficient, courteous and speedy service. Thank you.

Reviewed on Google Maps

1 December 2022

Locked out of my kitchen early this morning, with my little kitten inside! 😳…recommended by my sister I called The Lock Monkey. Debbie was with me within half an hour and promptly fixed. Quick, efficient & no nonsense service. This is a number I will most definitely be keeping in my phone. Thank you Debbie 👍👍 More...

Reviewed on Google Maps

1 December 2022

Had a problem with my patio door. Phoned The Lock Monkey and spoke to Debbie. Within the hour she was at my house. She diagnosed the problem, explained the solution and cost. She fixed it there and then. An impressive service. Highly recommend. Alan More...

Reviewed on Google Maps

Q&As

Having heard many things about my trade over the years with all too many odd job people and cowboys .
I knew it could be done differently giving good customer service and always arriving when we say we will.
All at a reasonable price

As a local independent company our customer satisfaction and security is very important to us.
We don’t believe in hidden charges and always stick to the on site price given