The Happy House Cleaning

The Happy House Cleaning

The Happy House Cleaning locationLondon

(3 Reviews)

The Happy House Cleaning is a cleaning company that specializes in highly professional cleaning of your domestic or commercial property. We are based in London and we can offer you some of the best deals in this area. Our company has a very high customer satisfaction rate which makes us reliable and ready to help you anytime. Whether you want your carpet, oven, windows, office, upholstery etc. cleaned, we can handle it. So do not hesitate and contact us today!

The Happy House Cleaning Reviews

The Happy House Cleaning Reviews

Review of The Happy House Cleaning by suzi
1 06/12/2017

Unprofessional company. The workers took several smoking breaks for 10~ minutes at a time and when I informed the company of this, I discovered that the workers had lied and said they only took one. They also lied and said I'd made food in the kitchen after the clean which I hadn't, because they had left food on the hobs.I had to send proof of a conversation with a housemate to the company to show I was being honest. I've since sent them photos of many areas which were missed which should be covered by the £250 'deep clean' we paid for. We got a deep clean as this was all that was required for us to get before moving. My landlord contacted us after 2 weeks following an inspection with images of how poor the clean was and to inform us we need to pay for another from a company of a good standard for £400. When I forwarded pictures to this company alongside the other information, I was told there was nothing they can do- not a re-clean or a partial refund. Out of pocket/disappointed.

Review of The Happy House Cleaning by Nigel squires
1 26/09/2017

People in the office are nice and friendly and can’t do enough for you, their cleaners on the other hand are appaling. Paid £300 for an end of tenancy clean and because I wasn’t there they cleaned nothing. Got them back 2 more times with the same result. Then at the end of the third time they took my vacuum cleaner. On top of the 25 calls I had to make from Australia to sort the cleaning out I then had to try get my vacuum back. The new tenants had to clean the flat themselves in the end and I was told because no one was there to tell the cleaners what to clean they didn’t know. I mean come on isn’t that their job? I got a £20 refund which doesn’t even cover the cost of calls. They said they would be using the cleaners again so be very careful if you choose this outfit.

Nigel squires
Review of The Happy House Cleaning by Courtnie
1 18/02/2017

Booked a clean which had many missed areas, so had re-clean as part of guarantee. On my check out inspection I was given a list of areas that hadn't been cleaned including the oven and one floor hadn't been hoovered.
I sent this on (and have been conversing mainly with Spas) to which I have been told it is my responsibility to inform them of every area that needs to be cleaned/re-cleaned (when I gave an overview I was not told of this) - I thought basics like the oven and floors were a given, but apparently not.
I have been told their standards are good enough and I am the one who should have noticed the missed areas.
I have mentioned the hole in the wall on more than one occassion but there has been no acknowledgement of this.
I have told them I will incur fee for them not doing their job properly (and the hole in the wall!!!) and have been told I can pay them an additional £57 for them to go back.
I definitely would NOT recommend!!!!!!


The Happy House Cleaning

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Yelp Reviews

Review of The Happy House Cleaning
9 months ago

We scheduled an 8:30 am cleaning, woke up early to travel to the old flat, and was told that the crew would be half an hour late. Every half hour, we would...

Jacqueline L.
Review of The Happy House Cleaning
1 month ago

Called for an end of tenancy cleaning of a two bedroom flat.The team did a fantastic job.Highly recommend. Will use them again.

Frog B.
Review of The Happy House Cleaning
9 months ago

We recently used The Happy House as we were getting ready to move out of our house. The team did a very thorough job. They arrived on time and completed...

Viola V.
Review of The Happy House Cleaning
1 year ago

Horrible service! For a 2 bed, 2 bath the cleaner took 4.5 hours to clean and did a very poor job. I had a cleaner previously who took no more than 2.5...

Mina J.
Review of The Happy House Cleaning
1 year ago

Booked an end of tenancy clean and they got it right after the third visit.

Courtnie T.

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