The Great House

Very friendly staff. We got the Garden Lodge which has a living area downstairs and the bedroom upstairs. Very nice and cosy. Helpful accommodating staff. Nice breakfast. Could do with new mattresses. Other than that all good. More...

Reviewed on Google Maps

My Mum and I stayed last night for one night. We booked the room through booking.com about a week ago. We were down visiting a family member in hospital so just needed somewhere decent to get some food and lay our head for the night. We could tell when booking the hotel on the site that the hotel was recently refurbished. ||On arrival (we were able to park in the hotel car park) we were greeted by Marcel who was friendly and welcoming and offered to carry our luggage and show us to the room. He took us to a corridor and apologised that there was some building materials leaning up against the wall along the landing as he explained the rooms were in the process of being refurbished. ||On opening the room, we were immediately struck by the fact that the room was one that had yet to be refurbished. Marcel left us alone and on inspecting the room it was clean, as was the bathroom but we were very disappointed as it was not what we were expecting. We also noticed upon entering how cold the room was and on closer expectation, I noticed that there was about half an inch gap at both the top and bottom of the windows where it did not meet the edges. I totally respect that it’s an old building but with the weather having recently turned and with it due to rain in the night (as it turned out it was a filthy night and rained constantly throughout) I was worried about us getting ill by being so cold at night especially my elderly mother.||I went down to speak to Marcel about my disappointment and he was brilliant and explained they have a sister hotel up the road that has been refurbished and he would move us there with no additional charge. I went back up to the room to explain to my mum to gather our things when he knocked on the room and explained that we could in fact stay in a newly refurbished room on site without moving. This room was two rooms down from the original room...what a difference! ||He said the room was not quite finished (they were still waiting to install a phone) however it was essentially ready for use with the bed made, towels ready etc. I’m pleased to say that the room and bathroom was amazing...comfy bed, great shower. Once the whole hotel has been refurbished it will be amazing and I love the direction it’s going in.||We had a table booked for dinner and the restaurant was about half full when we sat (we had a drink in the bar beforehand). They have a good selection of drinks on offer and the wine list was good. The food was also really good with a decent enough choice and all cooked from fresh by the chef. Marcel continued to serve us in the restaurant alongside Charlotte and both were very attentive whilst obviously busy looking after other guests. ||When we decided to head for bed, Marcel caught us on the stairs and said he wanted to offer us breakfast free of charge and advised us of the timing in the morning. This was a really nice surprise and not something we were expecting given he has resolved my complaint about the room quickly and efficiently. ||There was a good choice of different breakfast meals alongside juices, fresh fruit salad and cereals etc so it is definitely worth paying for. ||On checking out, Charlotte was there to see us out and once again was attentive and wished us a good day.||I would absolutely stay here again as the staff were warm, professional and dealt so well with our initial disappoint. Next time|I will phone up to ensure we’re in a room that has been updated. I understand hotels cannot close whilst refurbs take place but my review would have been very different if we’d had to stay in the first room we were given!!! More...

Reviewed on Google Maps

Really good value for money

Reviewed on Google Maps

We had the most lovely lunch here today. We had no preconceptions and simply pulled into their spacious carpark on a whim. How serendipitous was that? We had a lovely warm welcome and were ushered into an amazing dining room - think Norman keep meets Tate modern, with unmatching chairs - but guess what? It all melded beautifully. ||||The menu looked great and first came the freshly baked ciabatta with both salted butter and an irresistible marmite butter: wow. We skipped the delicious-sounding starters and went straight to the mains. My wife had a mighty and mighty delicious beer battered fish and scrumptious thrice-cooked chips with mushy peas and the most delicate but punchy tartar sauce. The waiter told us that he hadn't liked tartar sauce until he'd tasted the unique delicacy of this chef's concoction and that made total sense to us. I had the most divine pork belly loin - a perfect oblong of luscious pork, with a superb but delicate layer of crackling, perfect jus, al dente broccoli spears and a matching oblong of potato, crisp on the outside anf fluffily creamy inside.||||Whether you're a starving pilgrim or a fully-paid up gastronome, do not miss this adorable but un-stuffy little gem of a wayside inn. It's totally recommended. When we visited the Great House in Laleston, we were on holiday in a "posh" 4/5* hotel and the lunch we savoured at this establishment put our hotel to shame, when it came to culinary gorgeousness.||||Dr. Nigel H Williams More...

Reviewed on Google Maps

Stayed as a couple, beautiful hotel , room was spotless and really comfy. . Marcel the manager was very professional and welcoming, the staff are amazing they went the extra mile and nothing was too much trouble. Would definitely stay again.

Reviewed on Google Maps

Great food and good service

Reviewed on Facebook

Loved the place overall. Beautiful building, regal suite was huge, very clean and gorgeous bathroom. Staff attentive, polite and friendly. The only downside was with the weather so warm we had to have the windows open so the church bells (that go all night!) and the early road traffic disturbed our sleep. Might been better sleeping in the annex bedrooms More...

Reviewed on Google Maps

We stayed here after a recommendation as we were playing golf at Royal Porthcawl. The room was very clean and lovely decorated. The dinner and breakfast were fantastic such great value. I would definately recommend eating at the hotel. The staff were very polite and accommodating. More...

Reviewed on Google Maps

Really good

Reviewed on Google Maps

Really enjoyed our stay here, the garden lodge is gorgeous, really private and comfortable. Staff are very good and will be going back for sure, thank you

Reviewed on Google Maps

Enjoyed our stay here.

Reviewed on Google Maps

Friendly and very accommodating staff, a beautiful room and fantastic food..

Reviewed on Google Maps

What a find! The personal service is exceptional and I cannot praise this hotel highly enough. Stayed here 1 night on business and so good, I came back 2 nights later - food is superb and great value and the staff really cannot do enough for you - would stay here on personal stay without hesitation. Recommend any day of the week!

Reviewed on Google Maps

Very good food and excellent service. Great for afternoon tea.

Reviewed on Google Maps

Lovely quirky hotel, staff were lovely, a little traffic noise and hot water in the shower was temperamental, but totally worth it

Reviewed on Google Maps

afternoon tea was fab Wii go there again

Reviewed on Facebook

+Friendly and very accommodating staff, a beautiful room and fantastic food.. -Nothing really. A few areas where a little touch up wouldn't go amiss, but great generally.

Reviewed on Google Maps

Oud, Engels, mooi, gezellig.

Reviewed on Google Maps

+Comfortable beds, good bathroom and nice toiletries given. Great breakfast included with good options.. -Could benefit from a vegan or dairy free option at breakfast (soy milk/sunflower spread).

Reviewed on Google Maps

Lovely food and surroundings, friendly staff. Not a morsel of food left (there were 5 of us) would highly recommend.

Reviewed on Google Maps

+Regal suite lovely restaurant food was exceptional and staff were also exceptional. -Breakfast too late for us as we had to leave before 8am wach day. Although first day they arranged a tray the night before no fridge in room so not ideal as cold meats, smoked salmon butter juice in room over night and weather was warm.Read more on Booking.com More...

Reviewed on Google Maps

We stayed over after a family funeral. The bedroom was nice, the bathroom needed a refurb, but was clean and functional. The 3 course evening meal was terrific and excellent value. Breakfast was very nice. Staff were friendly and very accommodating. More...

Reviewed on Google Maps

+Property was brilliant . Top class meal and service . Staff were excellent. -Liked everything.

Reviewed on Google Maps

Very nice hotel in a nice quiet location. From arrival to leaving, the staff were all very friendly and helpful. Good sized room with everything you need for your stay. The food was excellent with a good selection and well served. Car park …MoreVery nice hotel in a nice quiet location. From arrival to leaving, the staff were all very friendly and helpful. Good sized room with everything you need for your stay. The food was excellent with a good selection and well served. Car park is available for guests which is always a good thing. The only problem we had was a lack of water pressure for the shower but it was manageable and the hotel are aware of the issue. Overall, I would definitely recommend here and we will make a return visit in the future. More...

Reviewed on Google Maps

Lovely old building, great service and fantastic food. I would definitely recommend a visit.

Reviewed on Google Maps

Very friendly staff. Great food and room. Would stay again

Reviewed on Google Maps

The main house is beautiful. We stayed in the outbuildings and the rooms were quiet, cool, clean and comfortable. The only thing I would say is the decor is a little dated. The breakfast was delicious. Hot food cooked freshly to order and a good choice. Even our vegan was satisfied! I would definitely stay here again next time I’m in the area. More...

Reviewed on Google Maps

We arrived mid afternoon, and stayed for dinner and the meal was really good!! The wine list was not extensive but provided a good selection. The location was ideal for us visiting Porthcawl which was very accessible. Finaly, all staff were attentive and very courteous.. More...

Reviewed on Google Maps

Regal suite lovely restaurant food was exceptional and staff were also exceptional.

Reviewed on Google Maps

Property was brilliant . Top class meal and service . Staff were excellent.

Reviewed on Google Maps

Had an amazing meal staff were excellent

Reviewed on Facebook

Chose to stay here because of its history and slept in rooms furnished in olde world style which were charming. The award winning restaurant lived up to its name with a great menu and delicious food served on both days We used up most of …Read more on TripAdvisor

Reviewed on Google Maps

Attended a function at the great house, really nice food, bar staff were great and very accommodating, reasonably priced. outside seating area very nice plenty off seating, and kept very nice . Plenty off parking at the rear off the hotel …Read more on TripAdvisor More...

Reviewed on Google Maps

Great room, delicious dinner and breakfast. Nice location with lots of roses around

Reviewed on Google Maps

Lovely food good service nice atmosphere

Reviewed on Google Maps

Fantastic In every way. Food is fantastically presented and so tasty. Service is great and nothing is too much trouble. Option to order from the set menu - 2 courses £18, 3 courses £22; Excellent value. Cannot fault!

Reviewed on Google Maps

Room was very plush. Great fittings, very clean. Window handle was broken so I reported this but bed, bath, shower were all very high quality. Staff were friendly and I only ate in the restaurant once but the food was very nice and reasonably priced.The only issue I had was not with the hotel. The local church played its bells throughout the night. As a light sleeper this was quite frustrating. More...

Reviewed on Google Maps

The Hotel is a 15 century house which has been sympathetically restored retaining many of the original features. The bedrooms in the main house were charming, very clean with a very fresh en suite and lovely white bed linen and towels. There is an award winning restaurant which produced mouth-watering meals with a menu to suit most palates. What made the stay memorable were the very friendly, helpful and thoughtful staff. I would recommend this hotel to most people especially those with an interest in history though the rooms in the main house are accessed by stairs which could be difficult for those with limited mobility More...

Reviewed on Google Maps

Chose to stay here because of its history and slept in rooms furnished in olde world style which were charming. The award winning restaurant lived up to its name with a great menu and delicious food served on both days We used up most of our complmentary items which we mentioned to staff and they were replaced immediately. The staff were so friendly and helpful with nothing being too much trouble. We stayed in the main house which was accessed by stairs which could be difficult for some people with limited mobility. My only critique being the stains on the carpet but saying that would highly recommend and will be returning ourselves very soon More...

Reviewed on Google Maps

Attended a function at the great house, really nice food, bar staff were great and very accommodating, reasonably priced. outside seating area very nice plenty off seating, and kept very nice . Plenty off parking at the rear off the hotel although the hotel is on a main road when in the hotel and garden area you wouldn’t know you were so close to the main road. More...

Reviewed on Google Maps

First time in Leicester’s Restaurant tonight for hubby’s birthday. Had taster menu which was absolutely fabulous. Food was so good and service was brilliant Will definitely be visiting again.

Reviewed on Facebook

I've been here a couple of times, the food has always been really good. I have been when the famous chef was there and after he left, and I must say, we had better food and a better experience when he was there. Recently we had a few problems with the food. I ordered some scallops without the chilli jam as I cannot handle spice and my girlfriend told them she was vegan and they said no problem.Fast forward, they served me the chilli jam and served my girlfriend food drizzled with mayonnaise. So we were not very happy about that. We had to fight for some sort of compensation too. My girlfriend was throwing up in the toilets and they grudgingly say, fine, we'll give you £10 off? Not very professional.The main course was still good though. I've had several great nights there pre 2019, however, after my latest experience I'm not sure I'd go again. More...

Reviewed on Google Maps

Stayed for 4 nights. first night in an unmodernised room, not great but i asked if there was a room with a better bed and i was moved to a room that had been updated and i can say it was a transformation. bed very comfortable. Plumbing a …Read more on TripAdvisor More...

Reviewed on Google Maps

Nice place to stay. Staff were great. Restaurant and breakfast fantastic - 5 stars! Would stay again.

Reviewed on Google Maps

Chose this hotel as it was handy for our visit to Bridgend. Initially the food was superb, the room was olde world and cosy. My only negative points are the room was dusty and carpet had marks and stains. We booked for 3 Nights. Complimentary toiletries and drinks weren’t replenished. As, l said food was superb for two days, it seems that there were to many people in restaurant for the amount of staff on, during our last night. My meal was awful, 40minutes between starter and main. The food was obviously under lamp for far to long. Real shame as this is a gem, we will visit again as overall property is very good. More...

Reviewed on Google Maps