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Reviews (167)

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Linda

6 September 2019

Gorilla safari co. scored when they hired Martin as our guide. He was flexible enough to give us the freedom to make changes as requested. He had his preference for which gorilla family he thought we should visit and that worked out perfectly. The company was flexible in making sure our accommodations changed when Construction made it necessary. All in all we were very happy with both the accommodations the plans and our guide. More...

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Wendy

6 September 2019

I can’t say enough about the company. The company staff answered my millions of questions and arranged a great 2 day personalized tour of Kigali for me as I arrived before my tour. The accommodations were fine. The gorillas were incredible. I highly recommend this group. More...

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Bonnie

6 September 2019

From my first inquiry with Groilla Safari Company to the last detail, everything was perfect. My inquiry was answered faster than two others I had also sent. Donna got back with me right away by telephone and we began emailing. Amanda was also very responsive and detailed before the trip. From the moment my son and I arrived in Rwanda and were met by our first driver, Mugabe, we saw we were being taken care of! What a knowledgeable guy Mugabe was. Even my 19-year old son was so impressed! We enjoyed the golden monkey trek and were on our way to Uganda. Second driver, Charles, was also very good, as was our final driver Arias. The staff at the lodge in Uganda superb - a Shout out to Jude, Rosemary and Adolf! Gorillas were fantastic. Thanks for making us feel safe and well-cared for! Highly recommend! More...

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Alejandra Gutiérrez

17 July 2019

The service provided by The Gorilla Safari Company was EXCELLENT! Donna and Amanda were able to listen to what we wanted to do and then plan and suggest the trip accordingly. The hotels, lodges, air and road transportation they chose were perfect as well as all the activities, from a zip line in Tanzania (considering we were traveling with three teenagers) to game drives, to a school visit in Uganda everything was taken care of. The Gorilla Safari Company offers an App through which we were able to have all the details of our trip, this was very helpful. If we did this trip again we would do it exactly the same! THANK YOU! More...

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Penny

15 July 2019

Trip was awesome. We saw tons of animals very close We got great photos of the big 5 and soooo much more Including dung beetles millipedes birds monkeys hippos crocks and on and on. Every where we looked there was something to see From the local people to the scenery to the plethora of wildlife it was nonstop. The gorilla trecking was steep and slippery but sooo worth the effort. Great photos only feet away Definitely hire the porters I am pretty fit and still was glad we had them. More...

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Paul

8 July 2019

Donna & Amanda were a pleasure to work with. I didn't want pre arranged trip and want to see a lot in a short time. Gorilla safari was able to piece together everything I wanted with great hotels and camps. The holiday went smoothly and the recommdationswere spot on. The itinerary on the app worked flawless. I will be working with them again for sure. More...

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Susan

8 July 2019

The accommodations were very nice. The staff at the Mahinga Lodge were very gracious and accommodating. Our guide, Mbabazi, who picked us up in Rwanda and stayed with us for the entire trip was great and took very good care of us. The gorillas were fantastic. I hope to go back! More...

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Carra

6 July 2019

Trip of a lifetime adventure. I can strongly recommend The Gorilla Safari Company for putting our adventure together and helping us check off another adventure on our bucket list. My friend and I were extremely lucky to encounter one of the largest groups of gorillas in Bwindi Impenetrable Forest after only trekking for about 30-40 minutes. Loved staying at Mahogany Lodge as the service, staff and food were excellent. This was an experience we will never forget. More...

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Rose

6 July 2019

Great trip. Loved Dickson, our guide'

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Ms. GAIL BLUMENTHAL

2 July 2019

I loved this trip more than anything. It was a dream of mine to visit the mountain gorillas of Uganda and I did just that. How marvelous it was to find our assigned family of gorillas within 15 minutes of entering the forest. It was a privilege to be amongst these magnificent creatures and the bonus was seeing the silverback, leader of the family, and observing him closely, as he went about his morning activities.Everything about this one week journey worked beautifully for me. All of the animals were exquisite. The accommodations (the lodges) and the meals were great.Our guide, Jude, had a difficult job, driving us to our different destinations and he did it so well.If you want adventure and excitement and a jam packed week of activity, this is the trip one should consider. It's so much more than I ever expected it to be and the terrific thing is that everything was well planned out ahead of time. This made the trip run very smoothly.I highly recommend this safari vacation without any hesitation. More...

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Debbie

27 June 2019

We have never experienced any company ortrip as amazing as the Gorilla Safari Company! We havetraveled all over the world & this was by far the most organized, extraordinary trip we haveMade!The Silverback lodge was amazing, the staffand food over a 5 star! The cow ceremonythey planned at a Rwanda village was an addedsurprise!The Gorilla Trek was fabulous and we experienced more than we could haveimagined!The deluxe tent in Serengeti with the bathtub& fireplace was the topping to an amazingSafari! We can’t recommend this companyenough, the staff, food, lodging and extraamenities were over the top! More...

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Nicole

25 June 2019

We had a fabulous experience in Rwanda and Uganda. Our guide was great and very organized.This made for a perfect safari and vacation!!!

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TM

25 June 2019

I can’t rate Donna and Amanda enough. They helped me plan the most incredible 2 weeks in east Africa. They were so easy to contact and had loads of options for me. They sent across all the information I could possibly need prior to the trip and it honestly was invaluable. It even came in useful for other travellers I met that didn’t get half of the information I had from their travel agents. The first week in Tanzania was with ranger safaris. Our guide was incredible and we saw the big 5. All accommodation was excellent and so was the food. It was very well organised and really nice to get her to know all the people we shared our drives with. It was a good mix of ages and nationalities.The gorilla safari in Uganda was out of this world. Staying with ride for a woman was also a highlight. Even if you don’t stay with them I would recommend you visit. It’s a great cause and support for the local community. If you’re looking to buy gifts I’d wait until you visit their shop. You won’t regret it. More...

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Sarah

25 June 2019

Absolutely loved the trip. From the moment I contacted the Gorilla Safari Company I knew it would be a great trip. Every email I sent, I got a response immediately and even when we set up a phone call, it was prompt. All my questions were answered. Leaving the US I felt confident in my upcoming travels.I would definitely recommend using this company.Sincerely,Sarah Baumann More...

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Roberta

19 June 2019

amazing trip. everything was perfectly organized and thought of before we landed.highly recommend.

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Noah

10 June 2019

I have never reviewed a travel company before, but my experience with Gorilla Safari Company was so exceptional, I felt it was necessary to share! From the first contact with Donna for a general enquiry, to a custom tailored safari and gorilla experience for me and my mum, this company was AMAZING. Kate was incredibly knowledgeable and 100% committed to ensuring we had the best experience. She was gracious and patient when we had changes in plans due to a family emergency, and ensured we had a once in a lifetime experience. I have traveled through dozens of countries, and used many many agencies, and I could not recommend anyone more highly than Gorilla Safari Company, and Kate in particular! More...

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Rick

6 June 2019

I did enjoy this trip. Kevin our driver in Kigali was outstanding!!!! The best I've ever had on tour. The lodge in Bwindi was ok. However the staff was amazing. The hotel in entebbe was not the best. More...

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Barbara

4 June 2019

Gorilla safari did a great job planning our 6 days excursion. Our guide Edmond was fantastic. Everything was well organized. There were no negatives

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Lisa B

4 June 2019

I'll start by saying that I did have some concerns going due to the recent events in Uganda but once we got there I felt completely safe the entire time. I wouldn't hesitate to go and would encourage anyone thinking about doing this trip to go for it. You won't regret it. The amount of time and effort your company put into planning this trip with us was wonderful. You were so willing to adjust and change our itineraries until we got it just perfect for us and I truly appreciate all your hard work. The trip from start to finish was everything and more than I could have imagined. The driver/guides were prompt, knowledgeable, and most important very personable. I felt like we were with friends. The accommodations were extremely comfortable and the food was delicious. The staff at all our lodges couldn't have been nicer. They went above and beyond to make sure we were comfortable and satisfied at all times. A massage on my balcony with the sounds of the river in the background was a welcome treat after a long day of trekking. We spent 2 days in Rwanda seeing the sights and then went on to Uganda. I loved the community walk and our visit to the local school in Buhoma was humbling and so special. Our last day I did a city bike tour in Entebbe. It was a fun way to see the city and I felt like I was with a friend instead of a guide. While in Entebbe make sure you stop and try the local snack, a Rolex. It's yummy. And then there were the gorillas. Truly an experience of a lifetime. I did 2 treks and am so thankful I did since they were 2 completely different experiences. They are so gentle and majestic and being so close to them in their environment is something I will never forget. I will definitely use your company again for my next trip to Africa. Thank you for making this a trip of a lifetime!!! Lisa BFt. Lauderdale, FL USA More...

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Marc

29 May 2019

The trip was perfect! Everything ran very smoothly. The properties were beautiful, the people friendly and helpful and the food fantastic. The Company is super knowledgeable so everything was exactly as represented. Worth every penny. I have done extensive world travel and this is as good as it gets. I would use the Company to travel anywhere in the world! More...

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LJ

13 May 2019

Booking a last-minute gorilla trek definitely takes skills and talent from staff to pull off (and maybe some raised eyebrows at me for waiting until the last minute). The Gorilla Safari Company team definitely jumped through a few hoops for me. And all was fantastic. I would definitely recommend - not only The Gorilla Safari Company, but also the experience of a visit to Rwanda, Uganda, and the mountain gorillas. The booking staff and the guides in country are all polite, professional, and knowledgeable. More...

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Kristen

9 May 2019

The Bwindi gorilla trek was a truly memorable experience. Donna and Amanda were easy to work with and we felt well taken care of during our trip. Thank you!

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Mr & Mrs Gardiner

18 April 2019

This was without doubt my favourite place I have visited, the gorilla trekking experience, which truly is a wow moment with the chimpanzee trek a very close second will never be forgotten, the trip to Lake Mburo national park another highlight with probably the best wild life experience in one day that I've experienced, a good standard of accommodation with friendly staff in all locations, Uganda is a lush beautiful country, can't believe more people don't visit in April time, but shouldn't complain as it meant there was no crowding at any of the places we went to, a big thank you to all at The Gorilla safari company, everything from the initial phone call was excellent and especially to Ismail our guide who took care of us, a great guy that is so knowledgeable about his country and the amazing creatures that live within it.

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Marie

16 April 2019

We visited Uganda in early February and can recommend the Gorilla Safari Company unreservedly. They planned our itinerary and organised all our tours and transport. In retrospect, I wouldn't change a thing. We spent one night in Entebbe and then flew to Murchison Falls where we spent 2 nights at the Paraa Lodge, a lovely hotel on the Nile. We saw a lot of game, including leopards, and lions. Our tour included a boat trip down the Nile to Murchison Falls where we sighted many hippos, elephants and crocodiles. Our guide Ischmael was excellent. We then flew to Kibale Forest National Park where we had a wonderful sighting of chimpanzees. They were all on the ground near us and it was a marvellous experience. We then driven by an excellent new guide, Ahmed, to Ishasha in Queen Elizabeth Park and were fortunate to spot a tree climbing lion as well as buffalo and other game. We then drove to Bwindi where we stayed at the Mahogany Springs Lodge, a beautiful lodge in a wonderful setting. The highlight of the safari came the next day when we visited the Bwindi Impenetrable National Park and encountered a gorilla family after about 1.5 hours walking. It was an amazing experience. We were quite close to them for an hour and they did not even seem to notice us. We flew back to Entebbe the following day. We have wanted to do this trip for many years, and we are really grateful to the Gorilla Safari Company for making it possible. We felt very safe and secure at all times and all our needs were catered for, including my numerous dietary issues. I would recommend this company to anyone. More...

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Kathy

16 April 2019

This trip was a dream of mine and I wasn’t disappointed. My husband was hesitant to go, but once there, he thought it was the best vacation he had ever taken. Seeing the gorillas and chimpanzees was the most amazing thing I have ever done. Africa is beautiful and our only regret is that we didn’t stay longer. Our guide, Ismael, was wonderful and it was nice to get to know our fellow travelers, who were very friendly and funny and made our trip even better. If I ever have the opportunity to go again, I wouldn’t hesitate. The Gorilla Safari Company helped us every step of the way in planning our trip, as my husband and I had never traveled this far before. An awesome experience!! More...

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Jim

9 April 2019

I recently returned from a Safari in Uganda with my whole family using the gorilla safari company. We had the time of our lives. We were doing a dental mission trip to Uganda and wanted to include a safari. The entire trip was spectacular, and the Safari was wonderful.My Whole family was thrilled. I didn’t really expect to get that close to the animals or just see so many animals . Our guide Amos was friendly, informative, and really good at his job. We had no complaints, and this was probably the best trip I’ve ever taken, and I travel a lot. I Would highly level recommend this company and plan to use them again in the future. More...

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mh

4 April 2019

Our trip with Gorilla Safari Company was fantastic. Our guide was great as were the accommodations. The company was so nice to work with in arranging our tour. We would highly recommend them and hope to do more with them in the future. More...

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Dustin

22 March 2019

No problems, everything went smoothly with the booking. The gorillas and the lodge were spectacular. The hotel accommodation in the capital were sufficient for me. I would highly recommend it if you are considering a trip. More...

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Mary

19 March 2019

Donna and Amanda listened to us when we expressed our desires and needs about going on our first trip to Africa--and they delivered. We were especially grateful that they were able to add a gorilla trek to our tight itinerary. They were also great about being accessible for any questions and concerns. We will go to Africa again--and use their company. More...

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Terry

24 February 2019

I experienced more with this trip than I was expecting. There was never a dull moment. From the beginning to the end there was always something to see, hear, learn & experience & the photos I was exposed to were second to none which made coming home to share with family & friends priceless. The lodges were fantastic. I had a home away from home but in Uganda style which is something that I will treasure for a long time. The food was great with plenty of choices to make every meal a rewarding one.The people I encountered were friendly with warm smiles and caring personalities along with their professionalism which really made my stay special. Even walking around the lodges was a unique experience. Beauty everywhere.Our guide (Jude) was the best that I have ever been with. Jude is very special as he made sure that every moment was special for us along this adventure. His expertise, knowledge, experience, sense of humour and in our case mediator made our trip special and memorable. His driving skills regarding safety were the best I have ever encountered. Jude made sure we saw everything that we were hoping to see and experience. In short I will just say thank you for making this adventure very special and very gratifying. All of the excursions went as scheduled with no problems or any disappointments. Very well coordinated and planned with precision.To the Gorilla Safari Company ( Amanda ) I will give you a heartfelt thank you. I hope that I have the opportunity to travel with you again. Terry Gordon (Canada) More...

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Clare & Steve H

21 February 2019

We enjoyed a superb 8 day safari in Uganda. The customer service prior to our trip was excellent - thankyou Amanda. Jude, our guide in Uganda, made sure the trip went smoothly. His driving and wildlife spotting skills were fabulous and he was patient and good humoured throughout. The animals (gorillas, chimps, tree climbing lions, hippos etc) were of course the highlight but we also enjoyed the community visits. The people of Uganda were genuinely welcoming. The accommodation was of a high standard throughout, with each lodge having its own distinctive style. The food exceeded our expectations, with all tastes catered for. We would certainly recommend The Gorilla Safari Company to anyone planning a trip to this part of Africa. More...

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Elisa Newman

7 February 2019

We went on a safari with the gorilla safari company in October and had an absolutely fabulous time. Our guides were so thoughtful, so knowledgeable, and attuned to the needs of the group. We loved the facilities that we stayed in and I would highly recommend the gorillas safari company! More...

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Karen

4 February 2019

Gorilla safari company did an absolutely wonderful job of helping me plan my trip to Rwanda and to see the mountain gorillas.They were responsive, friendly, helpful, and they’re on the ground staff were superb. My guide and driver for the four days I was there was instrumental in making sure I had an absolutely amazing time. More...

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Susan

1 February 2019

Really amazing adventure. Recommend as a experience of a lifetime. Lodge was superior. Bring warm clothes or layers as you are in the mountains.

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Steve

29 January 2019

A great 12 day safari trip in Uganda. We had quite a few rare sightings and very good chimpanzee and gorilla interactions. Very good places to stay and was very well treated by everyone and was a very stress free experience. Amanda for booking and Ismail for a guide were top notch. More...

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Joy

10 January 2019

Wonderful experience, even for active seniors!

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Jan

9 January 2019

We booked with the Gorilla Safari Company after the tour group we normally travel with couldn't accommodate our request for two gorilla treks, we had left it quite late to book a trip over Christmas so I wasn't expecting any one else to be able to accommodate us. Not so - I spoke with Donna and asked if it might be possible and she came back the same day confirming it would ( the 'other ' company took a week to tell us no!). From the initial phone call to the follow up afterwards everything went perfectly. Donna and Amanda were able to answer all our questions and give us confidence that they knew what they were talking about as they had been to all the places and could speak from experience. They provided all the info required before the trip.The trip itself was fabulous, from the moment we were met at the airport by Christine to being dropped off by David everything went smoothly. The itinerary covered everything we wanted with a highlight every day, the accommodation was lovely and as we were travelling low season ( over Christmas?) the lodges weren't full and we got great service from all the staff.The highlights were the birds and animals and we were fortunate to have Jude as our guide. He was just FABULOUS, eyes like binoculars, incredibly knowledgeable about the birds and animals and endlessly patient as we took photos and asked for the names of birds (again & again!). He took time to find out what we were interested in or liked and then went out of his way to accommodate us. He really made our trip something special.We were fortunate that we saw everything we wanted to and often more than once ( 3 Shoebills, 2 leopards, lots of lions, hippos etc and of course the fabulous gorillas). Anyone with the slightest interest in birds will love the trip too - we saw well over 150 different birds. The gorilla treks were at the end of our trip (Christmas day and Boxing day) and were an amazing experience both times. I had done a bit of training beforehand for the hills and I'm very pleased that I did as it enhanced the whole experience. All in all we had just the best time. I have absolutely no hesitation in recommending Gorilla Safari and would say to anyone considering going to Uganda to see the gorillas, just go! More...

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Shawn

7 January 2019

The Gorilla Safari Company was great in arranging our trip to Kenya, Tanzania, Rwanda, and Uganda! Not only did they locate great properties, they mapped out the best plan for fitting in all the necessary activities along the way.The office processed the visas, and purchased gorilla permits, and hot air balloon tickets. All air travel was pre-arranged, and meet and greet was seamless at each location.Everybody at this company is knowledgeable and is very helpful. More...

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Sally

20 December 2018

Amanda and Donna at the Gorilla Safari Company could not have been more helpful putting together our personalised agenda and meeting our requirements. They listened and made suggestions which led to a wonderful holiday meeting and exceeding our expectations. Would use again and highly recommend. More...

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Vic Marks

17 December 2018

Exceptional experience in remote Africa. All accommodations were superb. Service excellent at all sites. 2 aspects to highlight. First, the responsiveness, organizational skill, and online demeanor of the folks (Donna Robins and Amanda Weller at The Goriila Safari Co home base could not have been better. First rate tour company. Second, we were entrusted to two excellent drivers. Omar in Rwanda was pleasant and informative. We felt safe. Emma in Rwanda was exceptionally skilled at navigating challenging “roads”. As importantly, he was a pleasure to be around. We loved him!! More...

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Helen Sparke

11 December 2018

Gorilla Safari Company was absolutely brilliant in every single way. From the initial conversations with Donna and Amanda they guided us through the holiday, what we could book, found out about us and tailored a fantastic safari for us - keeping us up to date the whole way through and ensuring everything was incredibly easy. The holiday itself was truly outstanding. The lodges were wonderful and Donna and Amanda had even thrown in a few surprises for us. Our guide Jude was simply brilliant. He was friendly, nothing was too much trouble, he knew all the park guides and as a result was able to get us into situations to see animals that we wouldn't have had without him. For anyone looking to book a holiday to Uganda I would definitely recommend GSC and Jude as a local guide. They made our holiday wonderful from start to finish and we couldn't thank them enough!! More...

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JoAnn

11 December 2018

Excellent experience in Rwanda viewing the mountain gorillas and the golden monkeys, but very pricey and they did not alert us to all the people who expected to be tipped. They misled us on the price of the permits so I thought I was getting a great deal. Not so ! Nice people, otherwise. More...

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Kate Harvey

11 December 2018

An exceptional experience , first class customer service and a jaw dropping life experience seeing the gorillas.

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Wilson Kipeno

11 December 2018

I and Moyoi Safari company like the good job that you doing. will visit soon.......happy new year.

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Gunjan Sud

11 December 2018

Loved the experience I had with the company. Gorilla trekking was one of the most amazing things I've ever done and The Gorilla Safari Company made the process so easy!!

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Ron

4 December 2018

We booked our recent trip to Uganda with The Gorilla Safari Company. They were terrific. Besides the usual, we had a number of things that we wanted to do that were unique to us and aren’t on typical itineraries. We let Kate know, and everything was seamlessly arranged beforehand. It was perfect. And, at no effort whatsoever on our part! The guides, the gorilla tracking, our “extra curriculars” and the lodge - Mahogany Springs - all were excellent. This was our second trip to track the gorillas in Uganda (yes, the amazing experience is worth doing more than once), and it far exceeded our expectations.In addition to everything having been meticulously arranged when we got there, the pre-trip information and follow up were extraordinary. We were kept informed about all aspects of the trip by email, phone, and by a really great app called Travel Key. The Gorilla Safari Company puts your entire personal itinerary, with all details, and photos, online via the app. Pretty neat - and extremely useful. We love wildlife tracking/viewing and travel quite a lot. (This was our 5th international wildlife eco-travel trip in 2018.) In the past 6 years, we’ve done over 20 trips. In those 6 years, we’ve been to India, Sri Lanka, the Pantanal, Papua New Guinea, the Amazon, and Africa (12 times). Without a doubt, and without exception, The Gorilla Company’s trip planning and on the ground arrangements was unsurpassed and pre-trip care was by far the best. We can’t recommend them highly enough. More...

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Susan Ortner

3 December 2018

This company was beyond fantastic. Everything went smoothly and exceeded all expectations. I would tell everyone going to Africa to use them.

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Alicia

1 December 2018

A great experience overall! My husband and I booked a golden monkey trek and a gorilla trek with The Gorilla Safari Company. The guides were amazing and though the trek was a little difficult it was an adventure we will remember for a lifetime! More...

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Marc

28 November 2018

100% satisfied with the excellent service and professionalism of both Donna and Amanda in planning every detail of our trip to Rwanda to see the magnificent Silverback Gorillas. Ask them to see our once in a lifetime video of our gorilla trekking adventure. My wife and I live in New York City and only corresponded with the company by phone and email, yet every part of our trip happened flawlessly. Please do not hesitate to use The Gorilla Safari Company to plan your trip! More...

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Susan

21 November 2018

My experience could not have been better, from landing in Entebbe to transfers to Bwindi, the Gorilla trek. The lodging could not have been better than Mahogany Springs, it is amazing. Visiting the school was a highlight as the children put on quite a performance!The transfer to Tanzania went off without a hitch. Our guide was exceptional, our Safari was unbelievable. The tent camps were as close to perfection as you can get.Amanda and Donna at Gorilla Safari know their stuff ~ from lodging comfort to guide selection. I recommend this company with the utmost respect and confidence. Should I travel to Africa again (and I hope I will) I would immediately call The Gorilla Safari Company! More...

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Mary Fisher

20 November 2018

Excellent company. Efficient and helpful

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Sandy

7 November 2018

Our trip was well-planned and beyond expectations in the variety of activities and the places we visited. Our guides were excellent, fun to be with and very knowledgeable. We were well-prepared for what to expect and what to bring, and happily surprised by the superior accommodations. Treat yourself and book a trip with Gorilla Safari Company! More...

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Michael Gross

6 November 2018

This was my second trip with the Gorilla Safari company. The first was to Rwanda to visit the mountain gorillas. it was such a wonderful experience that this year we arrange the trip to Zanzabar. Once again every detail was covered. I couldn’t of been more pleased with the reliability & attention to detail that the GS company took. I am planning to arrange another 2019 to the Okavango Delta. Again I will reach out to the Gorilla Safari company to help me with my plans. Michael Gross More...

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Sandra Rout

6 November 2018

After a difficult search to put together the kind of trip to Uganda that I was looking for, I was delighted to finally talk to Donna at Gorilla Safari Company. Donna has first hand knowledge of the Buhoma area and understood that I wanted to stay somewhere that would benefit the local community as this was to be the tail end of a charity study tour and I wanted to continue in that spirit.She recommended a Homestay at the Ride4AWomam project in Buhoma. This was unexpectedly high end with a large en suite room and veranda overlooking views of the forest and mountains. The food and service in the lovely dining/lounge area were also excellent. So - I got to see the gorillas, knowing that that I’d also helped a very worthy cause. Thank you Gorilla Safari Company! More...

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Lynne Valentine

2 November 2018

The Gorilla Safari took care of every detail for us on our amazing trip. The people are top notch from the vacation planners to the guides and drivers! We highly recommend this company!

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Mary Ann

31 October 2018

Kate from The Gorilla Safari Company arranged our 11 Day Uganda Tour of Sept. 2018 and while many questions popped up for us, Kate was very helpful and always got back to us in a timely manner to answer our concerns.Our tour was wonderful! The Gorilla trek was exciting as expected, but what we didn't expect was the beautiful scenery all over Uganda. There were other wonderful surprises as well. I also want to praise our tour guide Amos. He was very accommodating, fun, informative and just an all around nice guy to spend that much time with. I would give him an A plus for his skills.It was definitely a trip of a lifetime I will never forget. Thanks Kate and Amos for guiding us along the way and making it all possible. More...

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Shalene & Lizzie

29 October 2018

We had a wonderful and great trip! The gorilla trek itself went above and beyond our wildest expectations!!

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Michelle

23 October 2018

This was the most relaxing trip knowing all reservations and details were taken care of. No worries at all. Donna and Amanda were excellent in answering all questions on a very timely manner. Very helpful people helping us out all trip. Excellent Co. You can put your trust in that they want you to have the easiest and best one of a lifetime trip. More...

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Debbie and Geoff

17 October 2018

This was our first organised vacation and we weren't quite sure what to expect. From the first phone call to being dropped at the airport for our trip home, the experience was amazing. We had wonderful traveling companions and Amos, our driver and protector, had us everyplace we needed to be at just the right time. We were privileged enough to see lions, rhinos, giraffes, water buffalo, warthogs, elephants, gorillas, and even leopards. We met beautiful people in the communities and in the schools who will never leave our hearts. On top of all this, the company organised the honeymoon suite for us to celebrate our 21st wedding anniversary. Everyone involved in the planning and support of this amazing trip was professional, truthful and pleasant. Thank you for giving us the trip of a life time. Having just read a previous review stating disappointment with the tour guide, we feel that we must add further comments. Our guide was also Amos and we find it incredible that anyone could state anything so negative. Throughout our tour Amos was a font of local knowledge both about the Country and it's customs as well as it's wildlife. He was thoughtful and exuded patience with all our requests. It was truly a pleasure to be around him for two weeks and he was a credit to his remarkable country as well as to Gorilla safari Company. His ability to spot interesting wildlife from great distance was almost uncanny enabling us to see sights that other tour operators were missing. Thank you Amos and Gorilla Safari Company for a truly memorable experience. We can definitely recommend Gorilla Safari for a great experience and should anyone be lucky enough to have Amos as a guide they will be absolutely privileged. More...

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Robin

16 October 2018

We are from California and wanted especially to see the Gorillas. Gorilla Safari Company planned our entire two week trip starting with the Gorillas in Rwanda and then going to the northern Serengeti in Tanzania. The Gorillas were totally amazing! We visited a family of 16 gorillas. We were within a few feet of them and one even, in play swiped her hand across my pants as she passed me on the path. The altitude was difficult for me because I live at sea level and am 74 so I hired two porters who walked on both sides of me, lending stability to my hiking effort. I was very glad I had them to rely on. I took videos with my cell phone and my husband took photos with his better camera. The trek to the golden monkeys was less interesting to us and nearly as difficult a trek. When we left Rwanda to go to the Serengeti, we were amazed to see such variety of wildlife living in harmony on these vast grassy plains. We saw lions, cheetahs, a leopard, elephants, zebra, wildebeest, ostrich, hippos, rhinos, giraffes, cape buffalo, gazelles, Impala, jackals, hyenas, vultures and so many amazing colorful birds. This, of course, is not a complete list but it gives you a good idea of the richness of the wildlife there. We rode in an open sided Range Rover and had an amazing guide who could spot the animals and knew all of their names. He had a book of African animals for any that he could not identify. The tented lodges were nice "while roughing it a bit" the food was great, lots of fruit, plenty of bottled water, vegan as well as meat choices. They had flush toilets and private showers. We never had a mosquito problem. My favorite Lodge was the Acacia Farm Lodge near the Ngorongoro Crater. It felt like luxury that was beyond our means. We flew in some little planes that held 12 passengers and we were the only ones on one of these flights. There were always people to meet us and take us to our lodges. The people were all so friendly. We felt extremely well cared for and had a wonderful time. More...

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Roberta

6 October 2018

Donna and Amanda created a vacation of a lifetime for us in Uganda. They’re inside knowledge of the gorilla tracking and lodging in Uganda made the best use of our limited time I. The country.

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Janise Burford

24 September 2018

The Gorilla Safari Company was EXCEPTIONAL in making our dream of 40 years (viewing Mountain Gorillas) an experience of lifetime. A BIG thank you to Amanda for listening to us, meeting our needs and planning a trip that FAR EXCEEDED our dreams....it was truly magical in every detail!!! Every minute was an amazing experience!! Ismail, our guide, met us with a smile at the airport and ,instantly, made us feel special, safe and ready for our dream to come true! In his professional, kind, knowledgeable hands we journeyed through Uganda and Rwanda safely. At the end of the two week EPIC vacation Ismail became a member of our family! In addition to getting up close and personal with Mountain Gorillas our lives were enriched by communing with Chimps, Golden Monkeys, Hippos ( my personal favorite) Elephants, Rock Pythons, Bats, Lions, Wart Hogs, Kob, Cape Buffalo, Water Buck, and many beautiful exotic birds....the Crested Crane was phenomenal! ( I learned the names of the animals because Ismail is so knowledgeable about the species of both flora and fauna as well as the history, culture and legends of these magical countries.) The accommodations Amanda booked for us were beautiful, comfortable, classic and safe. The food was delicious and the service impeccable!!! I truly was spoiled, pampered and felt like royalty throughout the entire trip!Leaving Ismail at the end of our magical journey brought a tear to my eye...it was like leaving one of my kids! We have already contacted Amanda to begin working on a sequel. We plan on returning in 2020 to explore and enjoy more that Africa has to offer which, I believe, is the biggest compliment to the Gorilla Safari Company, Amanda, and Ismail we can extend! And ,of course, Ismail MUST be our guide !! More...

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Kyla

24 September 2018

It was an experience of a lifetime. Our guide Edward was fantastic our porters and spotters were the best. My husband and I would and have recommended you to our friends.

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Mrs karen Oakley

23 September 2018

Travelling as 2 sisters we had many reservations before our holiday and the Gorilla Safari Company (Donna and Amanda) was so helpful and patient with all our queries and never made us feel like a nuisance. Our trip was just perfect! The hotels picked for us and our budget were exceptional and everything was covered even the airport pick up was helpful as someone was waiting to escort us through customs. The best part of our holiday along with seeing the gorillas was our driver Amos who made the holiday so special with all his knowledge and he tried to fit in everything we asked for and little extra touches like buying the local fruits for us to try on route. We was a group of 6 ladies mostly in our golden years which you can imagine is a challenge for any guide but he survived and made our time in Uganda fun and a holiday never to forget. A big thank you all round. More...

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Gulden

21 September 2018

Simply amazing and one in a life time.

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Kathleen

21 September 2018

It was a great trip

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Shirley

14 September 2018

I had a magical trip in Rwanda, planned by Gorilla Safari! I trekked to see the Dian Fossey site, trekked to see the gorillas, and the final trek to see the Golden Monkeys. It was all quite wonderful! My stay at Villa Gorilla could not have been more pleasant - from breakfast on the terrace watching the sun come up over the volcanoes, to my vegetarian preferences being accommodated quite nicely, to my charming room where I spent four lovey nights. The suggestion to hire porters should be mandatory....they were invaluable to me on the treks. I am a single woman and I felt absolutely safe and well looked after my entire time in Rwanda. So a huge thank you to Villa Gorilla for making this trip a trip of a lifetime! More...

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John

28 August 2018

Gorilla Safari Company was very helpful and candid in the planning process and our trip was fantastic. Their employees and partners were knowledgeable and friendly, the lodges were comfortable and clean with friendly staffs, and the variety and amount of animals we saw was amazing. We booked both gorilla safaris and game drives in Tanzania. They ensured this was a trip of a lifetime. I highly recommend using Gorilla Safari Company! More...

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Melanie

22 August 2018

Our family of six spent the most wonderful holiday in Uganda organised by Donna and Amanda from The Gorilla Safari Company. The itinerary was perfect - they listened carefully to everything we wanted to do and made excellent suggestions regarding accommodation and itinerary planning. Amanda was incredibly patient with last minute panics and changes of plan - entirely brought about by me! On our tour we spent three nights at the fabulous Bakers Lodge in the Murchison Falls area where the safari was incredible. Made all the more so by our guide/driver, Jude, who was exceptional. He was extremely professional and knowledgable as well as charming, polite and a lovely person to be with. We were very sad to say goodbye to Jude at the end of our tour with him. Trekking for the mountain gorillas in the Bwindi Impenatrable Forest is an experience that will stay with us forever. The feeling of standing within feet of a Silverback Gorilla is very humbling. Again - all meticulously organised by the company and executed by their staff on the group professionally and without a hitch. It truly was a trip of a lifetime. Thank you Gorilla Safari Company. More...

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Melanie

3 August 2018

I did two separate tours with Gorilla Safari Company. I flew from Nairobi to Kigali, did a day in Kigali (fabulously beautiful) then took a three hour drive to see the Mountain Gorillas at Volcanoes National Park. I stayed at the Mountain Gorilla View Lodge. It was modest but comfortable, staff was fabulous, food was good, scenery was spectacular. Innocent was a particularly helpful staff person at the Lodge and took me on a walking tour of the neighboring villages (met his grandmother). The Gorilla Trek was a spectacular, once in a lifetime experience. The Golden Monkeys were wonderful, as was my trip to Red Rocks where we made banana beer and danced (loved it, women were fun, Peterson was terrific). My driver/guide for the entire trip was Mbabazi. He was informative, professional, on time everywhere, helpful. I went back to Nairobi and did a tour of the elephant orphanage (fun but watch out for warthogs!) and of the National Park outside of Nairobi, also arranged by the Gorilla Safari Company. Both were worth a day, my guide Richard Bett was very good and knew where to find all the animals in the park, and got me to my flight out of Nairobi on time in spite of a horrible traffic jam. Gorilla Safari staff was helpful in arranging these trips, I had all the info I needed, my guides were fabulous and I highly recommend the company, the tours, the guides and the trips. More...

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MZ

26 July 2018

First time travelers to Africa and safari vacation. Found Gorilla Safari via internet and received phone call from principle, John, within 24 hours of my email. Asked me what we wanted from our travel experience: budget, safari destinations, travel vehicle, and accommodations. He presented several itineraries for us to make final choice. His assistant, Amanda, handled all administrative matters and advised us on everything from required vaccinations, entry visa, and even tipping practices for locals. Finally, our guide in Uganda was Julius Abigaba who became a member or our family for a week. My 16 and 20 year old daughters loved him and we trusted him on the road and with our family. We ended up doing the gorilla trekking in Bwindi, the Ivey River Trail, and the Ishasha lions in Queen Elizabeth National Park. Could not have possible planned and executed a better trip without John, Amanda, and Julius. Value for the money, and complete trust, confidence, and integrity with them. Plus great customer service. Next time, will do Murchison Falls and will plan through Gorilla Safari Company and ask for Julius (he used to work at the Zoo in Kampala and knows his wildlife). More...

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John & Susanne

26 July 2018

Visiting the gorillas has been on our bucket list for many years; however being in the mid and high seventies we approached our journey to Uganda and the gorillas with significant anxiety primarily because of lack of knowledge of conditions in Uganda including personal safety, diseases, physical stamina (especially for the gorilla trek) and logistics of moving about the country. My wife and I have visited many countries, developed and developing, and set foot in each of the seven continents. We usually travel alone, just the two of us, except in developing countries or those where there is a language barrier. As noted we are in our mid and late seventies but keep ourselves physical active and fit, both cardio and stretches. The folks at The Gorilla Safari Company, Donna and Amanda, informed us that travel in Uganda is safe so long as we followed advice from hotel personnel and with the usual precautions (immunizations and pills) illness would not be problematic. This advice we found fully accurate regarding both safety and illness; both of us enjoyed good health during and after returning home. Yet, despite the excellent advice and detailed itinerary developed by TGSC we were skeptical regarding in-country travel. We explored itineraries offered by several companies but settled on The Gorilla Safari Company on recommendation by friends who traveled with TGSC to visit the gorillas in Uganda. Our itinerary covered ten days in Uganda and two days visiting Victoria Falls on the Zimbabwe side. They scheduled the entire trip including airline ticketing. The total cost for the two of us was significantly less than the competitors which caused us to question whether we were with the “right” Company? Our friends assured us that the folks at TGSC were professionals and their personnel on the ground in Uganda and Zimbabwe were caring, knowledgeable, attentive to details and responsive to special requests. All of this turned out to be true and accurate. Every detail in the itinerary was executed exactly as planned resulting in flawless logistics that involved the coordination of many people and facilities.After two long flights we arrived in Entebbe to be greeted at the airport by our guide and driver, Ismail, who escorted us to the Papyrus Guesthouse which was the first of our first-class hotel accommodations, two of which were 5-star accommodations with robes and slippers (in one sun screen and deet were provided). Thanks to the suggestion by TGSC we enjoyed a day of leisure at this Guesthouse. We were joined by another couple from the U.S. and enjoyed their company during our visit. The four of us shared the safari vehicle and Ismail—we enjoy a small group. Every detail was arranged and executed by TGSC and its in-country agents. Our requests for seeing something outside of the TGSC itinerary, a tree-lion wildlife safari and a walking safari, were arranged efficiently by Ismail. We found Ugandans friendly, engaging and are not the typical aggressive vendors we’ve found in other developing countries. After a restful day in Entebbe we started the journey to the Uganda National Parks, including Lake Mburo, Bwindi Impenetrable Forest, Kibale and Queen Elizabeth. Once out of the metro area of Kampala we discovered beautiful countryside, rolling hills, dominated by fields of tea, coffee, bananas, pineapples, cotton, mangos to name a few. As we approached Lake Mburo NP the landscape became a bit more mountainous and later as we arrived in the area of Queen Elizabeth NP for our gorilla trek the mountains were 7,000’ plus. During our boat rides on Lake Mburo and the channel connecting lakes Edward and Albert we saw many species of birds, including fish eagles and spoon-bill storks, a few crocs, elephants, countless hypos, water bucks, zebras, giraffes, impala, cape buffalo, etc. Our gorilla trek in QENP was the highlight of our Uganda adventure. Visiting our gorilla group, Mukiza Group, was one of the most exciting experiences of all our travels. In close second were the lion and chimpanzee treks, both fun and unforgettable. Sandwiched between these highlights were many fun and interesting experiences including a swamp trek, visiting Botwa cultural village (marginalized community) with a session in company with the community “traditional healer”, shopping in local markets, women’s handicraft centers, etc. Each day started with a robust breakfast complete with juice, a variety of fruits, eggs to order, bacon/sausage, pancakes, etc. We enjoyed lunch at local restaurants usually buffet style with an unbelievable variety of salads, vegetables, meats, deserts. At day’s end our overnights accommodations were, as I noted, first class, 4 and 5 stars. Each evening meal included a variety of salads, vegetables, meats, deserts, and for those inclined adult beverages, beers, wines and liquors, after which we retired to our lodge to find the bed netting in place and sheets and blankets turned down followed by near perfect slumber.Yes, there are a few negatives to travel in Uganda. Roads are busy, with some “pot-holes”, and a number of roads we traveled were not paved as is expected for wildlife safaris. Ismail was an excellent and safe driver and made our ride as smooth as possible. Almost all vehicles in Uganda run on diesel with the usual exhaust; however this should not be a major issue except for those with respiratory issues which includes my wife (she unequivocally endorses the content of this message). Our travels with TGSC were especially extraordinarily wonderful! More...

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Amy

22 July 2018

AMAZING!!!! We just lucked out finding them doing a search on the internet and were thrilled with everything they planned for us. I loved that the trip was tailored just for us. All the drivers, treks and lodges were fabulous. Thank you for making our trip so incredible! We have memories we will cherish forever. When we go back to Africa, we will be sure to use their services again. More...

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Mindy

21 July 2018

I was thrilled with every detail of this trip organized by The Gorilla Safari Company. They provided excellent pre-departure information and answered every question we had in advance with great detail. Then, every aspect of the actual trip went off beautifully - it started with an excellent guide so we felt well-informed and safe for the duration. The lodgings and logistics were all exactly as expected or better. We had an amazing experience at an excellent value and if I ever have friends who are interested in a similar trip or anything in Africa, I will wholeheartedly urge them to use this company. More...

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Amanda

18 July 2018

We had a great time on our Gorilla safari. During the experience we stayed at both the Papyrus Guest House and Engagi Lodge. Both places were beautiful and gave us exceptional care. The food at Engagi was especially good, with 3 course lunches and 4 course dinners. Everyone from the lodge staff to our driver to the gorilla guides and porters did everything to make sure we were well taken care of! More...

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susan

9 July 2018

Very attentive and flexible pre-trip planning and information made the trip smooth. Donna and Amanda were all about making the trip of dreams! On the trip everything went according to the itinerary and partners on the ground such as Pollmans and Governor's were on time and efficient as well as friendly and informative for all transfers and day trips. I would recommend Gorilla Safari Company to plan your trip! More...

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Elizabeth Bergin Hess

9 July 2018

The chimp and gorilla trekking experiences were thrilling. Thanks to The Gorilla Safari Company and their guides, Jude and Ismael, the wants and needs of our group were handled without a hitch. Since I have MS, I think I have even more needs. It was prearranged that my room was the closest to reception and dining. I had a person to take me to and from the room when needed because of the slippery footing. And my litter and chairs for the treks were arranged.i had a wonderful experience. We were much better informed than the people who booked through a different company.And you should see the photos. More...

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Matthew Pearson

5 July 2018

Highly recommended as the go-to company for gorilla trekking and safari in Uganda. Best value for the price and experience that I could find. Strong and efficient team from the start of booking to the finish of your trip. More...

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Linda

3 July 2018

Having been to Africa several times prior to my most recent trip with the Gorilla Safari Company, I can say with confidence that this company should be top rated. From their easy availability for pre trip inquiries, to their choice of top notch guides throughout our journey and their superior lodging choices, all was excellent. I have to give an additional mention and high accolades to Jude Ainomugisha, our birding guide and driver for our stay in Uganda. He is a top notch bird guide as well as a competent driver and able tour guide. He made our trip both special and memorable in so many ways. I give the Gorilla Safari Company high praise for hiring the most competent guides, capable of making all their clients feel safe and secure in the sometimes unfamiliar African Safari environments. Kudos to you all! More...

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Eileen Gerle

3 July 2018

Amanda and Donna were very attentive to all of my requests - a pre-trip to bird plus an extension to Kenya after the main trip, as well as a second gorilla trek. They planned a wonderful adventure for me and my friend and appointed Jude, an incredible, knowledgeable gent who put us on a ton of beautiful, oft rare birds, to be our guide. The entire excursion ran smoothly and it was a life-altering, beyond words experience! Thank you Gorilla Safari Company. More...

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Ron

20 June 2018

TGSC provided excellent customer service at every point in my trek to see the Gorillas in Uganda. Emails exchanges from Donna and Kate were very timely and comprehensive. Information covered everything I needed to know before I left the US. (And I asked a lot of questions). My driver Emmanuel who I spent hours with due to my drive from Rwanda to Uganda was very good in navigating the roads. And was always checking on my needs during my stay at the Nkuring Bwindi Gorilla Lodge. The moderately priced lodge exceeded my expectations on food and comfort. I selected TGSC for this activity due to the great responses and information that was provided to me. I found tours/treks that were more and less expensive but i felt most comfortable with TGSC. I will be adding reviews via trip advisor in the near future. More...

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Mrs Smith

17 June 2018

Me and my husband have just got back from an amazing trip to Rwanda and Uganda, organised by Donna and Amanda from The Gorilla Safari Company.I had arranged this trip as a surprise for my husbands 50th birthday, and being our first trip to Africa I had lots of questions, and concerns. However everything was superb, and they tailor made the trip to our requirements, nothing was too much bother for them and the service they provided was second to none.The trip was fantastic, and we couldn't fault anything, from the organisation of the itinerary, to the accommodation, to our driver and guide Emma, who was very knowledgeable and helpful. We experience two amazing but very different gorilla treks in Uganda and both were simply stunning.I cannot thank Amanda and Donna enough for this once in a lifetime experience, and I would highly recommend their services. More...

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Elizabeth

28 May 2018

I can not thank Gorilla Safari Company enough for coordinating such an amazing trip. We missed a flight due to an airline error and it was handled amazingly by the company.. quick and efficient. We were quickly put on a smaller, private plane to our destination and barely missed any time on the safari. Jude and Amos our guides/ drivers were fantastic! Always making sure we were happy, fed and hydrated and getting us safely to and from each activity. The hotels we stayed at were much better than I expected. The staff, at each hotel, catered to our needs every time and always with a smile. And not to mention the food was very good. I hope to go on another adventure with gorilla safari company in the future. And will not hesitate to pass on the companies information! Our only regret is not staying longer!! More...

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Jennifer

28 May 2018

Thank you so much for creating a wonderful safari! Loved my drivers Amos and Jude. Will recommend to everyone for an unforgettable experience!

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Helen

24 May 2018

Absolutely wonderful experience, everything I expected and much much more

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Dan

11 May 2018

We had a great experience from beginning to end. Everything was coordinated for us and our driver/guide was organized and flexible. Recommend seeing the Gorillas, staying at 5 Volcanos hotel, and the Rusizi tented lodge in Akagera. Spectacular. More...

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Matteo

23 April 2018

Great service: we had a flawless trek in Uganda for a very fair price!

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Brian

3 April 2018

I think if you're coming to this page, you already know you want to and should go on this amazing adventure. And you're absolutely right. I would do it again in a heartbeat, if not for the incredible run-ins with nature (I never thought I'd have gorillas brushing past my legs and being told "don't move"), then for the amazing people.On my trek, we were fortunate enough to track down a family of 23 gorillas – including two silverbacks and a number of babies – and we actually came face to face with 15 of them. The guides were extremely knowledgeable, guiding us safely through a bamboo forest, where the likes of elephants and buffalo also roam, for over an hour before we came across the first gorilla. We then spent an hour co-existing with them, staying a safe distance but close enough to get pictures that will be worth coming back to for the rest of your life. Even paramount to the incredible nature were the people running the Gorilla Safari Company. I decided two days before the Safari that I wanted to go, which could've posed a problem since the government requires some sort of permitting before allowing someone into the reserve. The team was so helpful, hopping into gear, communicating regularly throughout the day, before delivering the good news that they were able to make it work. And our driver was one of the kindest, most caring men I have ever come across (we are still in contact to this day!). He spent the whole day making calls trying to track down a native mineral specimen for me to take back home, stopped with us for lunch (bought us shoes along the way), and even allowed us to visit the Rwandan cycling team's HQ because he had a connection there.If you're anywhere near Rwanda, do this lifechanging trip. More...

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Sharon

3 April 2018

I have just returned from my return visit to Uganda with the Gorilla Safari Company. This was an extremely special trip with my closest friend so it was really important that all went swimmingly. After my brilliant November trip with GS Co I had quite clear ideas about what I wanted to do to make it perfect. Donna and Amanda were just awesome - they really took the time to understand our very specific requirements and to get the balance right between travel, comfort and cost. They also added some very special elements unprompted that made the whole trip that much more memorable - Donna and Amanda, thank you. The gorilla tracking in Bwindi was out of this world and the road trip a beautiful adventure. Amos our guide gave his very best (as he did the first time) - a lot of over and above effort to ensure we came away with truly awesome memories. I cant recommend these guys highly enough. More...

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Clhh

23 March 2018

Amazing m trek in Uganda, lodge in Bwindi had lovely staff and outstanding views. Gorgeous hotel in Rwanda, food was exceptional. Perhaps make a plan for the afternoon on the first day. More...

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Jason

22 March 2018

Great people, great trip. Everyone was very nice and very professional. I highly recommend the Gorilla Safari Company to any and everyone. They did an A+ job from booking, lodging, flight transfer, and answered all questions. They are very accessible and will follow up with you quickly. Awesome Experience!! More...

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Phil

21 March 2018

The Gorilla trek was one of the most amazing experiences of my life. To see the gorillas was a dream come true. Our driver Kevin, was extremely friendly, and told us a great deal about Rwanda, the people, and the adventure we were to expect. Due to his connections, he helped get us placed into the best Gorilla family, and ensured no stone was left unturned. On the way back, he went the extra mile to help us get clean, get fed, and travel home in gran style. Kevin stayed an extra 45 minutes to take one of our team to the airport, which was not part of the plan. And, Amanda helped to arrange a last minute person change for the trek. This change made it possible to not lose our paid for spot, and from what I hear, she pulled off a miracle. We are beginning to think about our next visit, and for sure will use the Gorilla Safari company for our next experience! More...

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Morgan

16 March 2018

Kevin our driver and the guides were AMAZING!

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James

15 March 2018

We were on a healthcare mission in eastern Uganda and also wanted to experience the Mountain Gorillas in the western part of the country. We were referred to Gorilla Safari Company through one of the leaders of the mission.Amanda and Donna were able to put together and plan our itinerary, flights, transfers and superb accommodations as well as arrange all permits and bookings for the safari, all staying within budget and utilizing the limited time that we had to the fullest.They provided excellent advice and we were well prepared and always felt well taken care of through the entire journey. I would highly recommend The Gorilla Safari Company for any Uganda adventure experiences. More...

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Scott

15 March 2018

Everyone in The Gorilla Safari Company office was extremely nice, organized, and helpful. I'm glad I arrived a day early to sleep-in and visit the nearby chimpanzee sanctuary. I had terrific, knowledgeable, eagle-eyed guides. We found chimps in the wild after about an hour and gorilla's (truly a once in a lifetime experience) in just a half-hour. With the high altitude, climbing up / out of the rain forest was much tougher than I anticipated.Our safari vehicle was nicer than one's I've previously been in. But a word to the wise, bring along a hemorrhoid ring to sit on (you'll find out why once you're on Uganda roads). More...

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Denise

9 March 2018

I had an "Amazing" time on my 8 day Uganda Safari which I took in February. My Travel Agent recommended the Gorilla Safari Tour Company, which did a wonderful trip. I would love to go back. We dida Gorilla Trek, which was just one of the highlights of this tour. Staff and guides were just wonderful and they made sure we had a nice vacation. More...

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Pat

5 March 2018

Donna and Amanda where a tremendous help in planning a trip of a lifetime. They were a wealth of knowledge, gave us excellent advice, selected very nice accommodations (with one exception!), When we arrived in Cape town, they had already rescheduled my shark dive to accommodate bad weather. Excellent service More...

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Patrick

5 March 2018

Donna and Amanda are absolutely incredible. The organization, timely responses and trip they planned for myself and 3 friends will last a life time. I would highly recommend using this company and these 2 amazing ladies as this trip went without 1 single glitch. More...

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John

23 February 2018

I had a wonderful experience with my hosts from the Gorilla Safari Company. They picked out truly exceptional lodgings, drivers and guides for me to travel and trek with. The hospitality I benefited from was outstanding at every step of the way. This should be a bucket list experience for almost everyone who loves outdoors, animals and adventure. The trekking was not for the faint of heart. i am 72 and, although I'm very fit, the gorilla trek in Uganda was challenging. They do have the "African Helicopter" alternative - porters who can carry trekkers in a stretcher if needed. We had one such lady in our group of 7 who had to take advantage of that service to get back out, but I'm absolutely certain she does not regret for a moment the inconvenience when compared with the rich encounter she experienced with the gorilla family. I also visited with a large troupe of golden monkeys in Rwanda - didn't have high expectations for that side trip, but now I look at it as one of the absolute highlights. More...

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Kath

29 January 2018

Have had the most amazing trip. Everything was extremely well organised. Our guide Amos went above and beyond to make sure we got to see and do all we wanted. He was also very knowledgeable about his country and traditions which we found very interesting. All accommodation was lovely, particularly Pakuba Lodge, Murchison and 2 Friends, Jinja.I would absolutely recommend The Gorilla Safari Company for any trip to Uganda More...

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Judy

26 January 2018

Traveling alone for the first time made me nervous but Kevin and all the staff made it easy and enjoyable. A wonderful group of people. Thanks

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Vanessa

10 January 2018

Donna and Amanda at Gorilla Safari Co designed the most fabulous trip to Uganda and Kenya. Their advice and genuine interest prior to our departure was fabulous and the experiences we have had on safari have created wonderful memories for a lifetime. We have seen all the magical animals and landscapes of amazing East Africa. A brilliantly organised trip by Gorilla Safari Company. More...

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Susie Iser, Melbourne, Australia

10 January 2018

Truly remarkable trip and one I will never forget.Everything was perfectly organised, we stayed in the most gorgeous traditional guest houses, saw the amazing gorillas, chimps, lions and cubs, rhinos, zebra, elephants, warthogs, impala, baboons, antelope and more thanks Jude our amazing guide. Loved every minute and fell in love with Uganda. Big thank you to Donna and Amanda for organising such a fantastic experience. More...

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Rick Castiglione - Cielo Expeditions Ltd.

20 December 2017

Working with Gorilla Safari Company was a wonderful experience. They are very responsive to questions and concerns which made for a seamless and successful expedition for all of our clients.Throughout the expedition staff and contractors went way beyond my expectations. I wouldn't hestitate to book with them again. More...

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Steve

16 December 2017

These folks found us a bicycle tour (BikeAdventures, Jinja, UG) of the communities around Jinja, Uganda, which really gave us a chance to meet Ugandans and get to know the country. It was a really unusual experience. The proprietors at Gorilla were texting back and forth with the providers, and with us, providing helpful input of all sorts.Just a really great bunch of people who are extremely well versed and well connected in the region. More...

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Catherine

14 December 2017

We had a limited amount of time and wanted an excursion outside of Kampala, Uganda. The Gorilla Safari Company designed a perfect tour for us partnering with a bike tour company in Jinja, Uganda. We saw a local community, a fishing port and Lake Victoria. Our guide picked us up at our hotel in Kampala and explained the landscape, economy and history of the area we toured. More...

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Sarah House, Louisa House & Dan Wilson

3 December 2017

Just back from an amazing experience exploring Uganda. Since contacting Donna & Amanda at The Gorilla Safari company we have nothing but praise for the support, knowledge & professionalism in planning our trip of a lifetime. Main focus was the gorilla habituation day & chimp trekking day however alongside these we had other experiences including safari drives & river safari cruises. The main aspect of our experience with The Gorilla Safari Company was that our itinerary was well tailored & explained to us from start to finish, offering advice, a very detailed itinerary & suggestions on how best to make use of our time. (12days). Communication was excellent throughout & our trip exceeded all our expectations. When in Uganda The Gorilla Safari Company was represented throughout by our constant companion/guide/driver Ismail whose driving, wildlife knowledge & organisation was greatly appreciated & ensured that our trip went smoothly. Overall we have no hesitation in recommending The Gorilla Safari Company to anyone. More...

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Richard & Nicky

29 November 2017

We can't fault The Gorilla Safari Company in any way. The transfers to and from the lodge worked perfectly, the accommodation itself was fabulous and as for the gorilla trekking itself - it surpassed all our expectations. A truly amazing experience.

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Robert

21 November 2017

Patrick our guide was fabulous!

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Jenny Romarin

19 November 2017

After months of planning and with the expert help from the Gorilla Safari Company my Gorilla Trekking trip was starting to become real. Thanks to Amanda who arranged my entire trip which as a single older lady travelling alone made for a stress free experience and the whole itinerary was perfect. The highlight of the tour was the Gorilla Trekking and it did not disappoint, it was a privilege to spend tine with these beautiful animals in their natural environment. But there was so much more to this tour our road trip started when we met our two tour guides at the airport. Ismail and Amos took us on a magical journey through the local villages national parks and lovely countryside answering our many questions on the way. We were greeted each morning with happy smiling faces kindness and patience. Another highlight after a long search was finding the tree climbing lions a once in a lifetime treat.I found The Gorilla Safari Company reliable and professional .Thank you Amanda and Donna More...

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Julie

13 November 2017

The trip was very well organised and I would highly recommend using this company. There was nothing that I would have changed about the whole experience.

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Carol & Tom

8 November 2017

We used The Gorilla Safari Company to arrange gorilla and golden monkey treks in Rwanda, as well as a visit to the elephant orphanage and giraffe center in Nairobi. Donna did a great job of meshing these tour activities with our separate travel arrangements. Everything was flawless ! More...

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Angela

3 November 2017

Excellent company to deal with

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Caroline Gilmartin

2 November 2017

Excellent honest advice from people who have been there done that and bought the T shirt. I cannot recommend highly enough and also on hand when you are on the ground if you come across any issues. I also tried other companies but the level of knowledge was far better here. As a woman travelling on my own i needed to be careful. My trip was amazing, the gorilla' were incredible ...enjoy x More...

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Karen & Jamie

2 November 2017

Gorilla safari - specifically Donna and Esther - were fantastic, bending over backwards to help us. The guide/driver Julius was also fantastic - he was a terrific chose for us

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Bonnie and Tom

6 October 2017

Our Uganda experience with the Gorilla Safari Company was exhilarating, exciting and enjoyable in all aspects of the tour. Visiting the gorilla and chimpanzee families was simply a thrilling and amazing adventure of a lifetime. The accommodations were top notch and the staff at all locations were extraordinarily attentive and cordial - first class all the way. Our driver/guide Jude went out of his way to meet our every need and make us feel confident and comfortable throughout our travels. Can't say enough good about him and our overall experience in Uganda. The photographs we obtained, many with the expert help from Jude, will be treasured for the rest of our lives. We are so thankful to the staff at Gorilla Safari Company, especially Amanda, for your thoroughly professional and proficient planning of this most wonderful adventure for us. More...

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Rhona

4 October 2017

Excellent service

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Anna

29 September 2017

I booked the gorilla tracking activity with the Gorilla Safari Company in September and the service that was delivered was excellent. I was based in Kigali (Rwanda), but the gorilla safari was in Bwindi Park in Uganda. Booking process was extremely efficient, all was handled via e-mails and both Donna and Amanda were quick to respond and provided a lot of useful advise and information from the very beginning. I actually had some problems with getting my East Africa visa and both ladies helped me to a lot to get through this process, including daily follow up with the resepctive embassy! The experience itself was amazing, and by doing this with Gorilla Safari Company you really just sit tight and enjoy - they take care of all arrangements and there is absolutely nothing you have to worry about. Well, maybe just a little training before the trek itself as it is rather challenging ;)The hotels that were picked for me were great with very friendly staff and amazing food offering. The drivers (airport transfer and gorilla safari) provided a lot of insights about the culture and traditions of both visited countries and we had very nice conversations during the trips - I personally always appreciate such "bonus" insights into local life of the new places I travel to. All in all this has been an amazing trip and I will surely recomend Gorilla Safari Company to anybody who is interesting in tracking gorillas! More...

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Nancy

20 September 2017

Out trip to Africa was wonderful! I can't thank Donna enough for all the planning she put into our trip. We visited four countries with ease. People meet us at each airport and help us to get to our destination. Our trip included a safari in Tanzania that was wonderful. We loved the lodges and tented camp. Our guide was knowledgeable and went out of his way to be sure we saw everything. We even had a lion roar through our camp at night. Uganda was amazing with the rainforest as a back drop. The people were warm and friendly. We really enjoyed our stay at Mahogany Springs Lodge. The highlight of our trip was the gorillas trek but the Batwa experience was a wonderful hike. We learned so much about the Batwa pigmies and their plight. I will continue to use Donna and Gorilla Safari in the future. More...

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Julie Iles

19 September 2017

Donna pulled out all the stops to get our trip sorted. Everything ran like clockwork. The hotel was lovely - great service, good food and a nice location. One we will never forget - in a good way! More...

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Joyanne

18 September 2017

I would absolutely travel with The Gorilla Safari Company again. First class treatment in beautiful lodges. And the gorillas! Wow!

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Julia N

18 September 2017

As a young American women traveling alone in Africa I always felt very safe & taken care of while I traveled with The Gorilla Safari Company. Everyone that assisted me in planning my trip as well as those who helped me once I was in Africa were very kind & always willing to help. My trip was absolutely a dream come true & I was truly saddened to leave. More...

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Terry

14 September 2017

The trip was great, our guide was terrific. One issue is that the four-wheel-drive did not have adequate air conditioning

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Ruth

12 September 2017

I am still talking about the wonderful time I had in Uganda and Rwanda, I would do it all over again...Donna at The Gorilla Safari Company was so incredibly helpful; answering all my questions and putting my mind at ease about the 12-day safari she planned for me.Travelling as a single woman in your eighties can be daunting, but I enjoyed every single minute of my trip, well apart from one very bumpy road!! I would never have been able to make it though without the help and friendship of our guides and those who ran the lodges where we stayed as well as Donna's meticulous planning.The Gorilla trek in Uganda was probably the best experience of my life and was made possible by hiring a sedan chair and porters to carry me through the forest. As we got close to the gorillas though, I was able to walk with the help of two porters .... and then we saw the gorillas!First, there were two babies climbing over their mother as she reached up to pick leaves for breakfast. Then another came in and sat right next to them. That would have been worth the trip right there but we moved to another spot to watch two big male gorillas. One of them got bored and turned over onto his back, holding his gigantic hands over his chest, and fell asleep. Click, click went all the cameras. Then, at another spot nearby there were more gorillas and the prize everyone wanted to see: a huge silverback male. I stopped counting after that and my knees turned to jelly after standing for so long. All in all, we saw fourteen gorillas in the one hour allotted to us. All of this in the wild and they didn't notice us at all, sometimes as close as five feet.This really was the trip of a lifetime! More...

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Matt

11 September 2017

A very well put together and memorable experience.

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Laura

6 September 2017

My organisation bought 2 Gorilla Safari trips as auction prizes for our partners at a gala dinner, so while I have not been on the trip myself, I can certainly recommend the customer service for GSC. The team at the Gorilla Safari Company have been a pleasure to work with and have been extremely helpful during the organisation process of the trip. They are friendly, flexible and knowledgeable, and are quick to respond to any queries. We will be using GSC again this year for auction prizes at our annual gala ball. I hope that one day I can go on a Gorilla Safari myself - it sounds incredible! More...

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Joachim

29 August 2017

starting with planning the trip to execution was a smooth and enjoyable journey. Rwanda is beautiful and the people are very hospitable. The trekking to the Gorillas is well organized and beyond expectation, once in a lifetime experience. Accomodation and food was incredible, the guide very professional. Thanks to the Gorilla Safari Company it was a perfect event and we would do it over and over again.Thanks Donna, Amanda and Team for all your support, advices and organizing More...

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Debbie

25 August 2017

Amazing, excellent experience. I've traveled to many countries and this was the BEST ever!!

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Jose Ballasteros

31 July 2017

Gorilla Trekking VIP. We did an extensive research on the web regarding travel companies that specialized i Gorilla Trekking trips and The Gorilla Company came up as a reliable and with the best reviews so we decided to book with them. I have to say that Donna Robbins planned the perfect trip and really made an effort to meet our needs and budget. We loved the hotels we stayed at and were very happy with the transfer services. They were all in time and with very nice guides. More...

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Cylvia Stevenson

7 July 2017

Fabulous hotels, food, guide. Will definitely recommend Gorilla to all my friends. Was better than we expected.Gorilla trekking is definitely for the physically fit. I took the "helicopter"=chair up. Was worth the expense. Tree lions (saw 4), chimps, monkeys, birds the whole 9 yards. Mahogany Springs the best hotel. Dave and Mgt made sure we were comfortable and took great care of us. More...

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Thomas

5 July 2017

The best part was the "walking safari" part of the way from Kisoro to the lodge at Bwindi. Seeing the farming area is really interesting.Both the Papyrus Guest House in Entebbe, and the Nkuringo Bwindi Gorilla Lodge near the Bwindi Forest, are excellent.The gorilla trek was as good as it could be. Took us 3 1/2 hours to find the family we were following. Very hard hiking: steep and slippery....often no trail. You should hire a porter to help navigate! Spent an interesting hour with the gorilla family.Overall, a great experience. More...

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Sandra Landry

5 July 2017

Incredible trip with Donna's constant communication from beginning to end. Can't say enough about each Safari company in each country (Tanzania, Uganda and Kenya), but especially Ralph MCDONALD in Tanzania. There were 7 in our group and each place we stayed sang Gorilla Safari's praises. In each country we were met and escorted by Gorilla Safari's team of experts to our destinations. We never had to wonder where or what we needed to do next. Even contacted Donna during our trip about going to Elephant and giraffe in Nairobi, Kenya as an add-on, however b/c we met up with another US group and needed additional transportation, we made other arrangements. I can't say enough good things about this company. This was a trip of a lifetime and I credit Gorilla Safari and Donna Robbins for making it happen. ***Gorilla Safari worked within our budget and price was amazing considering great accommodations and food were part of our package along with multiple game drives and the glorious gorillas of the Impentrable Forest.Thanks for adding to my bucket-list! More...

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Customer

4 July 2017

I arranged this trip as a surprise for my husband, Donna was really helpful, explaining the different options and giving me an honest personal opinion on things. She was very patient, in spite of numerous calls from me while I dithered about exactly which options to choose. I felt she was sharing my excitement! The pre travel info was very informative so we felt well prepared for the trip, which is really important when doing an unusual holiday. Amanda even contacted me a few weeks before to check I had sorted the visas. Everything was well organised and ran exactly to our itinery. Amanda and Donna were also genuinely interested in our experience and feedback after the holiday which was very refreshing. More...

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Michael Metliss

4 July 2017

We had a wonderful trip to Rwanda, and everything worked perfectly. I was confused though, and occasionally anxious, about who the contact was on the ground, and communication was not easy when there were occasional blips. Otherwise, we were completely satisfied with the accommodation, schedule, transport and cost. More...

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Meloni Gursky

4 July 2017

We booked a 7 day trip to Uganda and Rwanda to see the Shoebill stork, Gorillas and Golden Monkeys and we had a fabulous adventure! The itinerary was perfectly timed, the accommodations were great and our guides were very friendly and accommodating. It was such a pleasure working with Donna who made sure all of our wants and needs were met and that we were well prepared. I highly recommend this company! More...

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Chris

22 June 2017

Fast and efficient

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Caroline

20 June 2017

I am a single female traveller who decided I wanted to go to Rwanda at the very last minute. Donna was excellent in making arrangements that worked, Ishmail my driver was superb and I had just the most AMAZING time ever. Loved the gorilla trekking and also the golden monkeys. It was a once in a lifetime trip for sure. All the arrangements worked like clockwork and I never had to worry about anything. Thank you! More...

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Nat

19 June 2017

very well organized from the beginning to the end. Innocent, our guide, was the absolute highlight! Such amazing people to be met in Rwanda, including the gorrillas!! Thanks Donna!

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Hari Nair

19 June 2017

I had an excellent experience with The Gorilla Safari Safari Company. Donna and Amanda were superb in their responsiveness and answered all of my questions in great detail and promptly. On the day of the trip, I was accompanied by an extra-ordinary young man called Ismail, an English speaking guide who spoke very well, very knowledgeable of the local culture and it's ways and educated me on the country. He was safe, reliable and on-time. More...

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Esther

15 June 2017

This was an absolutely amazing experience – Made better by the service I received from The Gorilla Safari Company. I found them to be knowledgeable and approachable, especially as I had a lot of questions. The GSC also helped when it came to provided suitable provisions for my food allergies when staying at Mahogany Springs Lodge…which was beautiful and had lovely staff. I have already recommended this trip to friends and family. More...

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Murray

29 May 2017

We were absolutely delighted with the entire experience of The Gorilla Safari co, from the very helpful and friendly advice answering my questions prior to and after booking, and throughout what was an incredible week in Uganda.Not only would I have no hesitation in recommending the company to others, but I already have to several! More...

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Mike Hamilton

22 May 2017

Wow!!! We finally got to see the mountain gorillas and made a life long dream come true. Everything you arranged worked perfectly and your guides went above and beyond the call of duty..... we have so many great memories that we will keep for ever!Thank you Donna and Amanda for helping us make this trip. As you know, we were very nervous about traveling to Africa (you hear a lot of stories) but you made us feel very safe and taken care of from the moment we contacted you. Thank you! Thank you! Thank you!Mike and Barb More...

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dagon jones

16 May 2017

Donna was very attentive and helpful suggesting actives and booking a room for me for my upcoming Uganda trip. It was great to have someone who would listen to what my interests are and make really good recommendations based on those.

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rob bates

24 April 2017

We have just returned from a fantastic 10 days in Uganda. My wife, our 21 year old son and myself all had amazing time, everything we did was very well organized, we didn't have to think or worry about anything from start to finish. Our guide Jude was great, accommodation was great, transport was great, Donna was great, everything was great!! We white water rafted on the Nile, did 1day chimp safari, 2day gorilla trekking and were fortunate to have many close encounters, all was fantastic!Gorilla Safari company seemed to have a real passion for what they do and it showed in the attention to detail and made for a flawless adventure.Thank you again Robert, Catherine and Charlie Bates More...

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Samantha Bragman

10 April 2017

We started planning our holiday early in the year and contacted a couple of companies offering gorilla trekking. Donna at The Gorilla Safari Company was by far the most informative, helpful, charming to deal with and most importantly she listened to our needs. The whole way through the booking process, Donna advised us of our choices and kept us constantly up to speed with the chances of getting rooms at the lodges of our choice, permits and even the best available flights. She worked within our budget and closely liaised with her team at Opulent Africa to fulfil our perfect holiday of gorilla trekking in Rwanda and a fabulous week on the beach in Kenya.Our stay in Rwanda was magical. We were extremely fortunate to have a wonderful driver called John who was always there to help us from collecting us at the airport, right through to the end of our stay, he always knew the best places to go to whenever we needed to buy anything and was always happy to take us wherever we wanted to go! He was wonderful, very patient, discreet, and an extremely safe and careful driver. We stayed at Sabyinyo Safari Lodge, a fabulous recommendation from Donna. An extremely comfortable lodge, beautiful rooms, stunning views and wonderful staff, nothing was too much trouble. The lodge is very close to the site where the gorilla groups are allocated which allows for those extra few minutes in bed in the morning!! The gorilla experiences were unbelievable, intimate encounters on both our treks - we were so privileged and very lucky. Our guides were extremely knowledgable and fun and the porters were wonderful and very helpful. This is a once in a lifetime experience, and I couldn't recommend The Gorilla Safari Company enough, to offer a fulfilling and amazing holiday. More...

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Scott Fuller

21 March 2017

We loved our trip with The Gorilla Safari Company. Our guide, Jude, was amazing. He was incredibly knowledgeable and worked very hard to make sure our whole group had a great trip.

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Kayleigh

15 March 2017

Following on from the booking process -on behalf of my MD's- was a dream. Donna and Amanda are effective communicators and no question/query is too small. If you are having trouble with anything you can request advice and they will happily help iron out any kinks.Very organised ladies, like myself I like to know all of the details and due to some of the communication with lodges I was advised to not get in contact with the contacts on there end. Having listened to this advice I was very pleased at the outcome, you can have faith in them both and not interfere with the bookings made on your behalf -they are clearly seasoned pros. More...

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Darren

12 March 2017

My wife and I can not speak highly enough about Gorilla Safari Company's organization and arrangement of our recent trek in Rwanda. I reached out with my initial request for information and had a reply within 30 minutes. Over the course of the next week as I solidified my own availability I reached out to Gorilla Safari Company at least 5 times and each time I had a reply within a couple hours. One of those replies occurred around 4am! (as I was up late working) Everything promised was exactly as described. Our driver, Ismael was on time, courteous and a careful driver. He advocated for us on which trek to have and was pleasant company during the drive to and from Kigali.I am one of a couple other folks who have used Gorilla Safari Company and we all have had the exact same wonderful experience.Book here with confidence! More...

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nell barrington

12 March 2017

I have no hesitation recommending this company. I did a lot of research before booking this trip and Donna from the Gorilla Safari Company was just so knowledgeable and helpful I had absolute confidence in my trip which exceeded my expectations. All the staff in Rwanda were just amazing and couldn't do enough to help you. Thank you so much. More...

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james wilson

22 February 2017

What a fantastic trip Donna and her colleagues put together for me! From start to finish all went very smoothly and my lodgings at Villa Gorilla were perfect! It is not a luxury resort but has all you need and the staff and food and general effort everyone goes to is amazing and all that matters! Please remember you are not paying luxury prices and if you want that then you will need to pay $1000 per night! No need though - stay at Villa Gorilla and Gad and Gilbert amongst others will look after you.The actual trek was amazing and very well organised. From the start I felt very at home and at ease and the Apes were so chilled with us. We were literally 2m away from them all the time and although they were napping and eating it was still a magical time and a trip of a lifetime for me. I travelled alone and I was met at the airport by John who also dropped me back and this is all included. You must visit the Genocide museum first straight away I would suggest off the plane as although it is tough, it gives you a real insight into what happened and prepares you for the trip. Rwanda is by far the friendliest place I have ever visited and I have been many places. The recovery by the people in the last 20 years is nothing short of remarkable and is a must visit. You should make this visit with the help of Donna and her team and I guarantee you will be very well looked after! Thanks Donna! James Wilson More...

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Kent B

22 February 2017

From start to finish, Donna and her team went above and beyond to make our trip to Rwanda the trip of a lifetime. We paid less than we would have by booking each activity and accommodation on our own, and had someone there to support us, answer any questions, and make last minute arrangements. We have referred several friends to them already and will continue to do so. Thanks Gorilla Safari Company! More...

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Leslie Geffen

14 February 2017

Dear Donna. I returned a week ago today and am still in the clouds from the extraordinary trip you put together for me! I have been singing your praises to all of my friends and encouraging them to consider a trip like this and to do it with you. I have the utmost respect and appreciation for all of the aspects of the trip. Jude, our guide, was wonderful. His knowledge, droll sense of humor, and consideration for the needs of our group were excellent. He went above and beyond the call of duty to track down missing luggage from three of our group when it hadn't shown up for several days (that was the only hitch - the courier service entrusted with getting the luggage to us really dropped the ball - but Jude solved it on his own). The accommodations were really lovely; the staff at Kasenyi and Mahogany Springs were the most kind, considerate, warm and friendly that I've encountered in the past few years that I've started "adventure travel." Kudos to them! I loved the chimpanzee habituation, was SO glad I'd booked two gorilla treks, and enjoyed Ngamba Island and the UWEC. The arrangements for all the activities and transitions to and from airports all went smoothly. As a woman traveling alone, I was most grateful for the attention you have paid to this. I also appreciated that, having changed my flight back to Entebbe from afternoon to morning, you or your company already arranged another activity for me for the afternoon - the wonderful behind the scenes visit to the Uganda Wildlife Education Center. I had wondered what I would do on my own that afternoon and this was a delightful treat. Your follow-up and follow through were most impressive. As you can see, I was thrilled with my trip! If you have people inquiring about this trip or the services of your company, I would be happy to serve as a reference. And if you want any pictures for brochures or literature, I got some great ones....Once again, thank you so much for making this the experience of a lifetime. Sincerely, Leslie Geffen More...

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John Beckman

12 February 2017

After sending emails to several safari companies, I got a PHONE CALL from Donna, in England! The other outfits wrote quick emails that only partially explained their services. Donna and I had great phone conversations in which she helped me decide just what we wanted to do on our trip, how we would do it, who would take care of us and how much it would cost. And she was right about everything she told me. We were picked up by Gilbert, owner of Villa Gorilla, and shown a great time at the Villa and on our treks. Gilbert even arranged for us to have the most asked-for guide, Francois, take us on each of our three gorilla treks!Gilbert's staff gave us five star treatment at a three star price. Villa Gorilla is homey and warm, not pretentious. Gilbert put his resources into making sure we were cared for and fed like royalty. Our drives with him around the country were like touring with a local friend. His arrangements for our monkey and gorilla trekking were the best possible. Thanks Donna and Gilbert for your personal touch! More...

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Jaime Alcántara

7 February 2017

We ( a group of 9 friends) had an amazing experience with the gorilla safari company in Rwanda. We couldn't hope for a better weather and getting into the jungle and finding a group of 40 gorillas just in front of us was something incredible that cannot be described with words. The warmth of the people in such a beautiful Land just captivated us. Hoping to get there soon again! More...

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Hamish

27 October 2016

A true once in a lifetime experience seeing the gorillas. Donna organized a great trip to Rwanda and it exceeded all my expectations. Highly recommend making the trip and using The Gorilla Safari Company to help organize it. More...

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sheila gelman

20 October 2016

It is rare when you plan a trip and everything is PERFECT.Our trip to Uganda planned by Donna was excellent. She held our hand and even applied for our Uganda visas for us.She answered our many questions and always followed up on our requests immediately. Working with Donna is a reason to book with Gorilla Safari Company. We have traveled extensively and I have never had a travel agent that followed up so efficiently.She helped choose the right hotels and they were all wonderful. Each hotel was unique. Food was good.Our guide Jude was amazing.!!!!! He made the trip. He is very informative,took excellent care of us and has the eye to finds birds and animals. He is an excellent, careful driver. I would love to travel with him again. I would highly recommend Jude and Gorilla Safari.Sheila and Marty More...

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Sade Adeleye

26 September 2016

Donna organised for me a fantastic holiday.From the initial planning steps via email to actually being on holiday, I cannot find a single fault. emails were replied promptly and any questions answered in depth.All the accomodation was more than I could have ever imagined. Everything ran smoothly. All the drivers were very knowledgeable and knew their country so well.I cant rate this company enough,thanks to Donna and The Gorilla Safari Company More...

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Roxana Shell

8 September 2016

I have read all of the reviews (after I returned from my trip!) and there is nothing more to add. I booked with Gorilla Safari because of Donna. She was so responsive and scheduled a custom tour for me. People asked how I booked the tour. It was easy...I didn't shop around..I felt comfortable with Donna and knew she'd create a wonderful experience for me. Everything ran so smoothly. The lodges were fabulous and I can't say enough good things about the people we met. One lodge even through a surprise birthday party for me. I didn't even think they knew it was my birthday! I trekked gorillas 2 days and was glad Donna informed me of the appropriate dress. One guy showed up in Keds and no socks. This was a trip of a lifetime and I thank Donna and The Gorilla Safari for making it perfect. More...

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Dennis Randy Kelley

22 August 2016

Hi Donna,I have always planned our family vacations, as well as my recent international trips. This time I decided to turn over the planning to a few safari companies. Your company offered the best options at the best prices, and you listened to my requests more than your competitors. You worked quite diligently to cater the trip to our specific needs and planned a remarkable trip for us. I really want to thank you for putting together an excellent trip. The lodging was top notch, and the locations for those lodges was great. The tour was really amazing. And our tour guide, Jude, was way above and beyond what we could have hoped for.Jude is an excellent wildlife guide and was always on the lookout for something interesting to view. Frequently what he found for us was astounding. We saw leopards running through the scrub, the leopards in trees with kills were great. His ability to see things from great distances, such as lions with kills way off in the distance and seemingly hidden behind mounds or in the grass, is uncanny. And knowing that I am a bird watcher he was constantly finding great birds to show me.He was very interesting to talk and listen to as he told us about the history and cultures of the areas we passed through. He is also a very good driver, preferring a safe trip to a fast trip. He was always on the lookout to satisfy our requests, such as particular local foods that we all wanted. And he was always patient and friendly. We couldn't have done better for a guide.On one of our roads we came to a tree fallen across he road. Jude got out with a panga and chopped at branches until he cleared the road enough for us to pass. I took videos of him at work, going beyond the expected, and will forward those to you soon.Everything about the trip was beyond the expected.Thank you so much,Dennis More...

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John

6 June 2016

First and foremost, I would like to thank Donna Robbins for all of her help with setting up our tour and assisting with last minute changes. In all honesty, had I not spoken to her, I would not have visited Uganda. It was impossible to get good information and responses from other companies and she was on point from the get go. Uganda is beautiful and we would have missed out on some amazing memories had we not gone. As far as our driver (Jude) tour guides, hotels, staff, everyone--I had no issues and have nothing but great things to say about everyone. We had an amazing time trekking chimps--even though I got pushed by one of them :P once in a life time experience that's for sure. We hiked to the top of the mountain to see the gorillas, which I think added to the experience. We saw a total of 7 gorillas, including three babies. I can't say enough about how amazing it was. The zoo tour was also amazing, we were able to be up close and personal with lions, leopard, hyenas, giraffes, elephant, chimps. It was a great way to spend a day. We have been to about 30 countries, a ton of hotels and by far one of our favorites is Mahogany Springs. The scenery, the staff, food--outstanding! For those worried about safety, not once did I ever feel worried about something happening to us, even when we were by ourselves walking through the towns etc. My wife and I have been to over 30 countries, Uganda is amongst one of the best! More...

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Lynn Gunter

25 February 2016

Hi Donna Just want to say a big thank you for arranging our trip, we just had the most heart warming time. The original reason for the trip was to see the gorillas and the treks up to see them did not disappoint it was amazing how close we were.The whole experience will stay with us forever, the game drives, the rhino sanctuary, the bird life, the boat trips, Murchison falls, Elephants, Hippos, Crocs, Lions, Leopard, Monkeys, Giraffes, the Chimps, Antelope and of course the Shoebill. However the people had just as much impact and left us feeling very humbled and lucky, in Bwindi we had a tour of the hospital, the work they are doing there is amazing and on your recommendation we met the Batwa tribe. Lynn gave out her t'shirts for the children andthey were so pleased with them, followed by a visit to the orphanage, where 180 children sang and performed traditional dances just for us, it made us feel very privileged and I must say, was very emotional. The drives that took us through the villages had a big impact on us too, seeing how they thrive and go about there daily routines. Jude, our driver/guide was a perfect match for us, he played a bigpart in making our trip the best, we felt safe with his driving, he spottedso much wildlife which we would have missed and was just a nice man to spend 12 days with.There is so much more that I could mention and we have returned home with our heads and hearts full of the sights, sounds and people of Uganda so a big thanks to you for taking the time to listen to us and then creating a perfect itinary and a memorable trip. Well done Lynn and Steve Gunter More...

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Michelle Barringer Nee Dugdale

11 November 2015

We booked our trip to Uganda with the Gorilla Safari Company who were so helpful - with everything from the planning of the itinerary and ensuring we got everything we wanted form our trip. As Donna had also been there she was also able to help with planning what to pack and take with us and some insight into what to expect and how to help the local communities best.We had a great trip and would highly recommend Uganda and the Gorilla Safari Company . More...

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Michael Galvin

6 November 2015

Wow. Donna and the Gorilla Safari Company worked a miracle. A scheduled trip to Madagascar expanded at the last minute to include a gorilla trek and Kenya safari that was not on the original agenda. With little time to pull any kind of trip together, Donna provided the dream trip of a lifetime at the most fantastic locations. Flights, transfers, lodges, guides were all impeccably timed and take us by the hand support was there every step of the way. This was quite literally a bucket list trip that came up late and needed to be stress free. I have traveled comfortably in Africa and to the gorillas before and I can say unequivocally that this is the most capable and professional travel organization I have ever experienced. My recommendation for the Gorilla Safari Company is made without a single reservation and I honestly believe there is no one who could have matched the service and concern we received from Donna. It is difficult to write this review because there really aren't words to express how flawlessly this trip was handled. More...

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David Lee

4 November 2015

When we first approached The Gorilla Safari Company it was to organise a once in a lifetime trip not only to see the Gorilla’s, but to travel and immerse ourselves in the culture and beauty of Uganda. After going over our requirements Donna and the team came up with the perfect itinerary for us. Everything was in place when I dropped the bombshell that I had proposed to my fiancée. She even accepted!!Donna sprang into action to make this already amazing trip into the perfect honeymoon. Nothing was too much trouble. All the lodges were informed and alterations were made. We were treated like royalty. Every part of our trip was magical.A big thank you to The Gorilla Safari Company and especially Donna for giving us memories that we will cherish for the rest of our lives. More...

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Claire Robinson

21 October 2015

I travelled with The Gorilla Safari Company in June 2014, Gorilla Trekking in Uganda. The trip was unforgettable and exceeded my expectations every day. The communication and strategic planning including transfers and timings were just exceptional throughout the trip. The guides were superb; fun and helpful, nothing was too much trouble for them, they were extremely knowledgeable and had a passion about their country that I’ve never seen before. Thank you to The Gorilla Safari Company for the experience of a lifetime! More...

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Sheldon Greenberg

21 October 2015

We went Gorilla Trekking in Uganda with The Gorilla Safari Company (August 2015).. Donna and her local staff - airport pickup, driver/guide, hotel personnel and others provided us with a fantastic and unforgettable adventure. To say the least, it was AWESOME! And we have the pictures to prove it. The order which she laid out our trip, the accommodations she recommended, places we visited, and transportation provided us, and along with all support documentation she provided, resulted in a worry free and eventful experience. More...

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LivingStone

20 October 2015

Such a memorable experience for our group on our recent photo safari. We enjoyed everything immensely. The arrangements, food and accommodations were excellent. I want to especially laud our guides, Jack and Vincent, who went above and beyond to make this experience the trip of a lifetime. They were responsive, fun to be around and always gave extra effort to make our experience very special. I will highly recommend you to others. Thanks again. More...

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