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Reviews (276)

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Deborah Cooper Roberts

31 August 2019

The selection and knowledgeable staff, especially but not limited to Perennial Dave and Kim, are in a class of their own! Garden Factory is a great Rochester resource!

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Rene Vanmulem

12 August 2019

Exceptional selection and extremely knowledgeable employees

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Danielle

20 July 2019

Pricey but you get what you pay for.

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Jennifer Lynne

7 July 2019

well cared for plants! great variety!

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Joanne Layton

1 July 2019

Excellent variety of plants and anything needed for gardening and outdoor decorating. Very knowledgeable helpful staff.

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Bryan Donnelly

20 June 2019

The best plants, and garden needs.

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Bob Parina

20 June 2019

Great store, it's huge. They have everything you will ever need and than some. Service is very good. Some things can be a little pricey, but you won't walk out of the store empty handed.

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Rick Culp

20 June 2019

Great selection knowledgeable staff

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Richard Petty

17 June 2019

If it's anything to do with gardening, you better believe these guys have it

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Madeline OBrien Edmunds

15 June 2019

Most beautiful assortment of annuals, perennials, shrubs, trees, gardening supplies, and Christmas trees and wreaths! Lots of helpful, knowledgeable staff members, wonderful events throughout the year, and a model train display to fascinate kids and adults at Christmastime. One stop shopping for gift, and gardening needs, and for dogs, cats,and as well. More...

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Kim Gardner Camarata

11 June 2019

Awesome place! Very good quality plants and lots of variety.

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Wendy Accorsso

20 May 2019

Informative staff and great plants

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Leaburt Anderson

20 May 2019

A little pricey, but overall good experience.

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joanne read

20 May 2019

Very nice

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Frances Reese

20 May 2019

Lots of plants, helpful staff

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M. J.

20 May 2019

Great selection and fair prices.

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BJ Flann

20 May 2019

A few weeks back I stopped at Home Depot & took pics of the items I wanted with the price. I then went over to the Garden factory & to much to my surprise, They were a lot less. The Garden Factory saved me well over $10! They also had people that knew what to do with my lawn where the Big Box store really didn't have anyone! Also nice place with lots of plants & variety. More...

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Mandy Duvall

17 May 2019

Love this place!!i will definitely be returning!

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Michael Laird

5 May 2019

The range of garden and landscaping products is impressive – from house plants to trees, from vegetables to blooming bushes, from garden ornaments to landscaping stones, from seeds and bulbs to fertilizers and pesticides. This is one stop shopping for any growing thing you have or want. And a variety of cart and basket sizes are available to assist your shopping. More...

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Joan Steinberg

1 May 2019

We buy all our plants and flowers at the Garden Factory! We have never had a problem with anything! .

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Joanne Rytlewski Heminway

29 April 2019

Recently had an issue with a purchase - the customer service was responsive and definitely made a life long customer out of my family! Bravo! Well done!

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Kristine DeNeve

28 April 2019

AMAZING selection of every garden item you could imagine! From bird feeders and garden flags to statues, topsoil, annuals, perrinneals and shrubs of all kinds! One stop shop for any garden and yard item imaginable! More...

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Kathleen Eisley

26 April 2019

Love this place, spend lots of money here but goid quality plants and materials.

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Andrew DiTucci

26 April 2019

Awesome selection, friendly helpful staff, the only reason I didn't give 5 starts is that their website isn't always up to date on what's in stock.

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Mary Louise Hollwedel

26 April 2019

The display of Spring plants and bulbs blooming is a feast for the eyes. Long awaited.

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Ruby Sawyer

26 April 2019

They have so many beautiful plants. And assortment of different flower. I go there every spring. So much to choose from

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Tina Martin

20 April 2019

Love shopping here!

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Bernard Wilson

20 April 2019

Grass seed, Fertilizer, Plants, and assistance. They definitely look out for the customer.

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Frances Griffin

20 April 2019

Always enjoyed shopping there

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Chris Bash

20 April 2019

Great place.

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Kelvin Clarillo

20 April 2019

awesome u see everything u need all kinds of plants, trees.ect..

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Michael Pahuta

20 April 2019

Very helpful employees and a nice place for garden supplies

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Kathy Sulimowicz

20 April 2019

Very. Good. A Little. High prize.

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Sherri

20 April 2019

The best place to find all your gardening needs and wants although they are a little on the expensive side.

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EskoVisionz585

20 April 2019

Best gàrden center in New York

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Ria Arcarisi

15 April 2019

the quality of the plants are great, the childrens events are perfect for my grand babies!

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Henry Cossitt

20 March 2019

Really nice people. Tons of different plans!

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Michael Szpak

20 March 2019

Super awesome ....... also super expensive

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Tiff

25 February 2019

Went early January and was still impressed by the amount of plants in the front greenhouse. There was a great selection of plants, and I was able to get a few I had been searching for along with some gorgeous pots. I can’t wait to go back and try not to spend all the money on future plant babies! More...

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Laura J

20 February 2019

Great

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Linda Fama

20 February 2019

Great, Great place for all your garden needs. Beautiful plants as well as wonderful selection of gifts

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Emily L.

19 February 2019

I love this place. I could spend hours here. They have such a vast collection of plants of all different sizes too. They have a great pot collection too. I will definitely return and probably come home with some beautiful plants. More...

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Jason Abel

26 January 2019

No matter the time of year, I can find what I am looking for. Service is wonderful. Not sure who will be there more this spring and summer, me or my sister. She loves it here as well.

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Troy Schlesing

20 January 2019

Holiday family tradition. ..

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Nocturnal Recluse

20 January 2019

Beautiful place. Friendly staff.

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Ashley Wood

5 January 2019

I messaged The Garden Factory about a plant that has been on my wishlist and they were out of stock but were expecting a shipment. 6 days later they messaged me and let me know that it was back in stock. I think that is absolutely excellent customer service!! I travelled 2 hours and bought the healthiest watermelon Peperomia! Would definitely recommend!! More...

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Michelle R

27 December 2018

I love this place. Recently inquired about a Philodendron Brazil. Got a call that several were in stock...I picked up one that day...they were all in wonderful condition and reasonably priced. Wound up buying several more varities of stunning looking plants. You. Guys. Rock. More...

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Sharah Blankenship

27 December 2018

We go to Garden Factory every year before or after Christmas to take in the amazing model train set up. The space is cold, so plan to being your warm woolies. If you go before Christmas, you'll find fun winter food vendors, rides, a few craft vendors and lots of sweet kids running around. The train and indoor music/light show stays after Christmas, and help celebrate the season. More...

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Nicholas S.

26 December 2018

youtube.com/watch?v=EoLD…I have watched the Garden Factory grow through the years. In fact when they were expanding, years back, I brought several tons of gravel in with a "flowboy" tractor-trailer. I even recall the owner on a bulldozer leveling the gravel out as I came in with my big truck. He even had his young daughter driving the dozer with him. She was a good operator, LOL!This past few days, from street talk to TV news, News10 I believe, I heard about his holiday Christmas event with his huge train set-up plus carnival rides. I decided to visit.The place was packed, everybody was there. Mom's Dad's, Grandparents, kids galore. Everyone was having a fun time. The train set up was my favorite. ( see my video above) . The owner and his employees put a lot of time and effort in to setting that up, impressive! I've always respected the owner and employees,good people!The Garden Factory has pretty much all of your lawn and garden needs. Seed, mulch, shrubs, plants (indoor and outdoor) bushes, trees. If you don't see it, just ask, I'm sure they'd  get it for you. I highly recommend  the Garden Factory for both home owners and commercial contractors. More...

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Dion Doucet

20 December 2018

Great activity for kids lots of fun for family and friends.

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Sharon G Steinwachs

20 December 2018

Love.

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Laurie Baerman

20 December 2018

Great time!

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Debbie Hampton

20 December 2018

We had a great time, prices are good such a fun time.

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Tyler Lincourt

20 December 2018

Fun for kids 6 and younger children

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Anthony Ulgiati

20 December 2018

Everything I expected and more

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Danielle Kelley

20 December 2018

The plants! Even in late November. Great selection of succulents and some cacti too. This is a family destination for the holidays, a total carnival is inside with rides and vendors. Plus a cool train set up for the grandparents. More...

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Darryl Cady

20 December 2018

Great selection

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Rick Myers

20 December 2018

We went to the Family Fun activities today...what a great idea! Indoors with plenty of space for loads of people! Great day!

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torey Kaiser

20 December 2018

Great selection of out door materials and events for families.

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David Spinnler

20 December 2018

Awesome setup for Christmas. Great place to take your kids when it cold out

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Rita Bovee

20 December 2018

The train display is beautiful.

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Crave Feroini

20 December 2018

Rico was fabulous with his assistance!!! First rate!!

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Keith Seiffert

20 December 2018

Lots of fun any time of year but leave your wallet at home ;)

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Edward Fuchs

20 December 2018

Stopped to check out the model railroadNice display.

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Valerie Derosia

20 December 2018

Love taking the kids here. It's always fun. Especially during Halloween and Christmas time. Great for all ages.

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micheal brown

20 December 2018

Me and the family had a good time and I recommend everyone go their and have fun.

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Susan Heffer

20 December 2018

Fun place for the afternoon!

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Corey Martin

20 December 2018

Awesome place to find quality plants and a great place to take the family

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Cal Ray

20 December 2018

Lots of Christmas plants this time of year.

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Tom Kennedy

18 December 2018

pleasant experience, at the Garden.

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Heather Geraci

17 December 2018

We had a WONDERFUL time yesterday at your holiday weekend. Thank you so much for a truly affordable, family-friendly experience. We will be back next year!

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Jennifer DiBella Cassano

16 December 2018

holiday activities and Santa

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Brooke Lynn

16 December 2018

One of my favorite places to be in Rochester!

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Melissa Nau

15 December 2018

Great family fun and super affordable!

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Debbie Fox Roth

15 December 2018

Always a great time. The kids always enjoy doing all the activities.

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Dan Welch

9 December 2018

Especially this time of year. They do the Christmas season up right

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Reivon Bubel

9 December 2018

So much fun today. It’s an annual tradition for my family to go there at this time of the year. The kids love it!!

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Jason Barnett

9 December 2018

Always a great time at the holidays. One of our annual traditions!

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Janet Sheflin

29 November 2018

They have so many little Christmas gifts to look at. Loved just looking and yes I purchased some nice things.

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Sharon Russell Beeke

26 November 2018

It is the best place to get anything you need for decorating, gifts and weekends of fun for families. Visit Santa and Mrs. Clause while you are there.

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Nicol Colleen Griesmeier Wieme

25 November 2018

Was a fun family day! Our kids had a blast taking our 2 year old granddaughter to see Santa ngoing on rides.

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Mary Carballo

25 November 2018

todo me gustó, el espectáculo con las luces y la música son maravillosos

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Brian Grinnell

20 November 2018

Best selection in Rochester, they have everything!

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Nikki

20 November 2018

I always enjoy coming here the staff are friendly, knowledgeable, and warm. They have amazing sales and great bargains.

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Jim Roggow

20 November 2018

Great place for all kinds of cool stuff for home and lots of pet accessories

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Ryan Ballard

20 November 2018

The Fall Festival style event wasn't bad. Each activity costs between two and six tickets, and tickets run fifty cents each. Activities range from a miniature Ferris Wheel, to a large slide, to carny style games with prizes. More...

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Stephen Glotzbach

11 November 2018

Huge place, great selection, friendly staff!

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Pardo Ticia

31 October 2018

Great place! Highly recommend for some weekend family fun�� kids enjoy,every minute,no complaints���

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Sandra Gafford

30 October 2018

We went for the first time this year and loved it! There was enough space to not feel cramped and a good balance of rides, activities and food. I’m confused by other comments that indicated rides were 6-10 tickets. Maybe it was cheaper because we went on the last day? All of the rides were 2 tickets which was great! The activities were 6 tickets a piece which was too much for us so we had to skip those. Our little ones loved the Gates police and the fire simulation drill was realistic and eye opening and much appreciated! More...

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Nani Babbie

20 October 2018

It was fun and great they treat you nice and the stuff there is reasonable prices

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Kate Travis

20 October 2018

My favorite place to get anything garden including plants, decorations, bird feeders, wind chimes, soil amendments, and so much more! The staff is always friendly and knowledgeable. The plants are always healthy. I love shopping or just looking around here. More...

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Marie Scully

20 October 2018

Always very helpful particularly with plant identification.

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Judy DeSain

20 October 2018

One of my favorite places

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Yvonne Geyer

20 October 2018

This place is a wonderland!!

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Laura Meisenzahl

20 October 2018

Great time. Kid's Love.

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Terri Rawnsley

20 October 2018

We went for their fall festival, before we went we knew there Wouldn't be a pumpkin light show, we are hoping there will be a Christmas one it's our favorite display!

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Thomas Alf

20 October 2018

Always able to find the right and healthy plants, decorations, and gifts for human and animal friends . No matter what holiday or season.

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Charles Stothard

20 October 2018

The short blonde girl working outside is very pleasant and helpful every time I go thereI go there often.

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Chantel Harris

20 October 2018

It was a very nice Event! The kids loved it! We will attend next year

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Pamela Viera

13 October 2018

Lots of fun for the little ones. Fall themed and indoors and warm .

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Krystal Schulik

13 October 2018

what a family place!!!! loved it

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Taylor H.

25 September 2018

Love Garden Factory. I buy all my gardening supplies here. Best quality flowers and vegitables. I also enjoy their lawn ornaments; so cute and original. In the early fall they also do a craft sale. So many venders. I bought the cutest pet crafts. My favorite is when they set up for Christmas. They have their train set village, a light show, tress everywhere, and so much more. Definitely an experience I treasure every Christmas. More...

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Kelly S.

21 September 2018

One of the largest selections for your landscaping and garden needs around. This place has it all.... from plants, trees, flowers, shrubs to all the products needed to maintain them. I love walking through the patio/greenhouse section with all the fruit trees, cactus and the large trees with all the sunlight coming in. Inside there is a seasonal area, with all sorts of decorations, hanging signs and ornaments. Lot's of beautiful fall wreaths from the simple arrangement of basic leafs to the extravagant. I've purchased a few items from their bird area, seed, scopes and a bird feeder. The quality is outstanding, so the prices reflect that.They have a lot of onsite activities and special events through the year. Fall family fun is awesome, with games, rides and hands on arts and crafts for all to enjoy. I saw a garden fairy house activity on my last visit, kids were having a blast with all the miniature items being used. More...

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A n Maben

20 September 2018

the visit was pleasant couldn't find what I was looking for though. Everybody was polite

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John Cordeiro

20 September 2018

I travel from the other side of town!

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Matt Larson

20 August 2018

Best plants around

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Terry Conrow

20 August 2018

Every person we dealt with, was curtious, knowledgeable and helpful!

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Sarah Stagnitto

20 August 2018

Huge selection ... a little pricey

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Dean Kindig

20 August 2018

Wednesday is senior citizen discount day but really busy . Go on Thursday.

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jose carattini

20 August 2018

Si necesitas algo para tu yalda or plantas en este sitio. Great place to shop for your yard and plants .

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CTENUS NEDERLK

20 August 2018

Even with a parking lot full of vehicles... can always find helpful staff...and if pressed for time, a speedy checkout...

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Gayle Wagner

20 August 2018

Not a better place than the Garden Factory for flowers and any gardening etc need!!!!!

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Marlene p

20 August 2018

My husband and I HAD a great experience shopping for trees, the gentlemen that helped us were very knowledgeable and the trees arrived the next day in beautiful shape the delivery men were very careful and answered any questioners we had.Thank you for a great service we will be glade to share with our friends.Ron and Marlene Paeth More...

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Julie Riederer

20 August 2018

They always have the best selection, great staff that want to help and are knowledgeable, plants are displayed in ways that lead to creativity once you get everything back home, the best garden shop in Rochester hands down.

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Jon Poulakis

20 August 2018

The service and products are great.

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Dan McCarthy

20 August 2018

My happy place.

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Honora Tabone

20 August 2018

Very helpful staff!

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Alicia Gilson

20 August 2018

Love love their products but tend to spend alot

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tracey davis

20 August 2018

the best in Monroe county!!

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erin boscoe

20 August 2018

Love this place!

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Pat Metzler

20 August 2018

Had everything I was looking for, after I went to three other places....

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Kimberly DelPlato

20 August 2018

Always a great place to find new things.

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Lynn Williams

20 August 2018

I like to dream

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Robert Carr

20 August 2018

Love .. GREAT selection with a friendly and helpful staff !!

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Peter Gardner

20 August 2018

Very friendly staff

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Ariane Bilodeau

20 August 2018

Geraniums on sale right now, 4 nice pots for only $20

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John S

20 August 2018

Helpful staff, great selection of plants. Pricey but healthy plants with a decent return policy. Fun place to just walk around.

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James Lynch

20 August 2018

Great Selection, Great Prices & Expert Advice!

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Laurel Payne

20 August 2018

Neat selection of houseplants, good sale price on potting soil, they had what I was looking for

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warren m

20 August 2018

Adults will enjoy the absolutely amazing assortment of plants and holiday decorations the specious layout allows free browsing without badgering by employees and the kids will be amazed by the seasonal tremendous model train station and mini carnival rides on Saturday and Sunday 11 am to 4 pm

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Nate Bisbo

20 August 2018

Recently bought a Christmas tree here the staff were very helpful and Colin answered all of my questions to the t, will definitely come back next year

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FCR NP

20 August 2018

Well-maintained store and spacious. They have creative materials and stuff for your home and garden. Love their selections of bird houses.

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Sara Prince

20 August 2018

Lots of rides, activities, and displays here! We come every year

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John Spaulding

20 August 2018

A long time greenery getting place in Rochester. They sell everything and anything for gardens and landscapes. Customer service is spectacular as all of the employees have radios and can ask everyone else if they don't have the answer. Some mulch and stone is sold in bulk. plenty of parking and they know when their busy times are. Very knowledgeable. They also have a Christmas special with a big train set up. More...

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S Grace

20 August 2018

Fabulous local business that makes our community better with it’s commitment to a top notch customer service experience, broad selection, special community events, and overall positive impact on the western Monroe county region. Always enjoy my trip to the store for nothing other than to browse and smell the beautiful flowers and weirdly pleasant chemicals. More...

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Roger Reddy

20 August 2018

Great selection, good prices, friendly staff, everything is laid out right where you need it. Flowers, plants, fruits, vegetables, seeds, planting supplies, gardening and farming.

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Diane Mueller

20 August 2018

Love this place.

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Michael Maffett

20 August 2018

Really nice selection of plants and garden supplies. Very helpful staff!

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Brion Swanson

20 August 2018

Excellent selection. Decent prices. Can get a bit busy at times.

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Jacquie Wilson

20 August 2018

I love this place.

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Chino

20 August 2018

All your gardening needs here. Huge selections of plant, trees and flowers. Good customer service also.

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Martin Rose

20 August 2018

Flowers and shrubs were beautiful, but they are very pricey. Holytone fertilizer was twice the cost of my purchase at BJ's.

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laylas word

20 August 2018

This place has everything you need to make your yard beautiful! The flowers are so beautiful and healthy! Make sure you have time to look around! Alot to look at!!

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Frank Komorowski

20 August 2018

Highest quality plants and vegetables for garden, all the flowers look great. The Wegmans of Gardners.

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Thomas DiBenedetto

20 August 2018

Pepper plants...woo-hoo!

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Raymond Apjohn

20 August 2018

Great looking mulch

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LaTrenda

20 August 2018

Love this place. So many varieties of plants, trees and grasses. Succulents too! Ample parking. Always clean and family friendly!

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Kate Pagenkemper

20 August 2018

A magical place with literally everything you would ever need for your garden

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Deborah Rowe

11 June 2018

This place is my Disney!

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Kim Anne

6 June 2018

Fabulous selection and value.

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Robert RGalloway

28 May 2018

I love this place. At times I go there as much as I go to Wegmas.

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Darren S.

19 May 2018

This place seems to all your needs for the outside yard and garden. This is my go to spot for mulch! The help seems friendly.

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Angela Jordan-Burger

17 May 2018

I enjoyed my visit seeing all those plants.. I will be back for more

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Brenda Watson-Rawls

13 May 2018

The most beautiful healthy plants & flowers etc it was my first visit I was like a kid in a candy store got some beautiful flower baskets & annuals for Mother's Day I will definitely be visiting again

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Pat Flynn

1 May 2018

Great customer service. Very helpful. Watch for sales.

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Micah R Sylvester

22 April 2018

Love it here. All the plants and supplies are great

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Steve Synesael

17 March 2018

They have everything you could possibly need for around your home!

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Bob A.

23 December 2017

This is THE place for your garden supplies and everything outdoors. But the real reason for 5-stars is their Christmas extravaganza where they convert the main building into a family entertainment center. Great kiddie rides including a merry-go-round and a train. Tickets are only a buck or two for the child with a parent riding free.  They also have a huge model train exhibit with viewing stands so even small kids can see the action. Live animals (friendly) and every kind of snack kids crave round out the show. Probably the best winter entertainment in Rochester, unless you like to be out in the cold. More...

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Gloria Lawton

18 December 2017

It was a beautiful time spent with family and the little one! I was hoping to get a tree under $50. I love the 6 foot Fraizers.

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Jon B.

13 December 2017

I shop here around the holidays for Christmas Cactus's (I love them) and some small Christmas gifts. Last year, I was able to buy a Summer grill dirt cheap, and have it set up for a reasonable cost as a Christmas gift for some friends. Staff are nice to me, selection is incredible, it is pricey, but you get what you pay for in selection, quality, and service. The Christmas train set up is incredible to see as well, so if you go around the holidays, check it out. Also they have a lot of real Christmas tree's for sale, I have a fake one, but if you like real tree's they look pretty nice, smell good anyway. Happy Holiday shopping. More...

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Nadine Callahan

10 December 2017

Great place to go for the whole family!! Grandkids had fun on all the rides and enjoyed feeding all the animals! We will definitely go again!

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Jennifer Sarquist-Harshbarger

4 December 2017

Took my grandson to meet Santa for the very first time. He loved it. Santa and Mrs. Claus were awesome. The model train display, light shoes andother activities were great. We'll definitely be going back next year. More...

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Julie Lechner

4 December 2017

Had a great time With my niece and nephews there on the 3rd. Lots of things to do and very fun... great job

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Corrine T.

1 December 2017

We come here for the holiday activities. We started coming here probably 4 years ago and the kids always have fun. It's become a tradition for our family and even friends!I love looking at all they have to offer, and only wish I had more time and money to spend here. This place is a gem in my town! More...

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Emily Ann

27 November 2017

We attended the Holiday weekend that they have every Saturday and Sunday during the holiday season. It was great! Lots of family fun, very reasonably priced. I highly recommend attending!

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Melanie Elizabeth

24 November 2017

Really disappointed that the Christmas thing wasn't today... We came last year and loved it. Went today expecting great things but was disappointed...

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Rob Bennett

19 November 2017

Great place all year round! However, what is keeping me from giving you a five star rating is that having just one St. Nicholas 4' tall figure just doesn't seem to be proper business savvy. I would have loved to get one as it is exactly what I've been looking for in quite some time but it is already gone. Otherwise, amazing place at Christmas time. More...

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Wanda Batista

30 October 2017

My kids and I love this place and enjoy everything about it.we come every year and will keep coming.

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Dima Meech

30 October 2017

Good folks. Affordable and super fun. Great family time every year.

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Sharon Favor

22 October 2017

Was there for the Halloween festivities with my daughter..son in law and 2 eight year old grands..it was held from 11-4..got there at about 2..lots to do..had a blast for 2 hrs..families enjoying the kids n the fun they were having..also was able to purchase honeycrisp apples for $1.49 lb..win win for the day!! More...

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Hayley Maier

21 October 2017

Great place to have fun with your children. Very friendly atomsphere. Love that animals are allowed and how organized they are.

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Nikki Klm

16 October 2017

We had a wonderful time at the Fall Family Fun weekend. It was perfect for our 2 & 4 year old. Thank you so much for providing this to the community!!

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Shawn Mazda

20 August 2017

I always try to stop in during apple season they have a great selection and variety. Where they set them selves apart is during holidays. Every holiday they always have something going on that is family friendly and affordable my son loves the animals they bring in and when Santa comes we go see him too! More...

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Alfredo Freddie Rodriguez

20 August 2017

Having a great time with Fred A. Stare here at The Garden Factory Great place to do a small family outing without breaking the bank. Prices are very reasonable plus you get to see and pet the animals, something you don't get to do everyday. More...

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Penny Palmer

20 August 2017

Omg!!This place is awesome!! I went with my family, we all had fun. Definitely for kids off all ages! ! Their is a bunch of rides for kids of all ages! ! Their is also a petting zoo,and a cool light show!! Pumpkins all over, and ice cream, kettle cook popcorn. Lots of fun!! More...

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John Catalano

20 August 2017

Great place for the kids at Holiday time

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SPD Educator Jardin Carlton

20 August 2017

Fun time for the kiddies and they loved the petting zoo, and pony ride!

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B F

20 August 2017

Prices were outrageous. I did not buy anything because of this. The building is extremely large. They have venders selling different products. The bathrooms were lightly dirty. They had a train in the building that was interesting. The quality of Items were high. Expect high prices for quality. They also had petting booths for animals. More...

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James Houlihan

20 August 2017

The holiday events are really fun, giant, and well put together. We visit the Christmas/holiday "carnival" every year.Product prices are insane, unfortunately.

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Daniel Danda

20 August 2017

Plants and Christmas trees

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Frank Macartney

20 August 2017

Love it,staff is always help full.if the person I'm talking to doesn't have answers I'm after .they always find someone that does.I also love that they employ kids from the area.Great company.I've never been unhappy there More...

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Johnny Allen 392

20 August 2017

Good place

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Cody Mc

20 August 2017

Marissa was helpful in resolving an issue I had at a previous visit. The company definitely cares about their customers and I love the trees I purchased for my yard. Will definitely be back for more supplies soon! More...

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Robert Greenawalt

20 August 2017

It had everything plus the place have good advisor how to use or other thing.

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Caitlin Hart

20 August 2017

This place is HUGE! We love the selection inside and out. Some of the prices can run a touch higher than the competition, but the sales are good. All of the staff that I've interacted with have been great. This is really one stop shopping for gardening. More...

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Sandy Mastin

20 August 2017

The selection is amazing! And so neatly displayed

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Scott Semans

20 August 2017

Best selection of flowers and plants in Rochester.

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Sandra Streeter

20 August 2017

Love this place!

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Jonathan Sibley

20 August 2017

Our experience at the Garden Factory was remarkably good. We had a large landscaping project planned and the staff at the G.F. were very helpful from start to finish. First we were helped choosing the best plants for our location, then we were helped checking out and moving the items to our car (some of which were very heavy) and finally we had a pallet of stone delivered and the man delivering it (Dave?) truly put 100% effort into getting the stone through our small gate and situated perfectly to allow us to build a raised bed. Very happy with our choice of shopping at the Garden Factory, and will certainly recommend to others. More...

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Elena Feygin

20 August 2017

Garden Factory selection is superb and the staff was very courteous and helpful. We had a large landscaping project planned and needed a lot of help. Garden Factory has a wonderful gem of a sales person Rick. He took time to listen to our needs and helped us greatly. We were very impressed with Rick’s knowledge, professionalism, experience and friendly personality. Our experience at the Garden Factory was excellent. We will definitely be back. More...

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Cindy C.

23 July 2017

Visiting from out of state to set up son's new house, we had to go here. Amazing selection, reasonable prices. Large trees, small perennials , yard decorations. Son & wife wanted fruit trees ( in New York ) and staff was very helpful and knowledgeable. Will definitely get gift certificates here at Christmas time! More...

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James M.

25 June 2017

My wife and I visited Garden Factory today for the umpteenth time to see if we could find out what the problem was with our oak tree leaves.  We spoke with Susan at the "help" desk, and we want to express our appreciation for her knowledge, advice and really great attitude.  We left her full of good, helpful information. Garden Factory is really lucky to have Susan helping their customers! More...

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Morgan V.

30 May 2017

This is our favorite place in Rochester and we love working with Rick.  He's so knowledgeable and helped us build our very first perennial garden.  When we first walked in, we had a picture of the spaces we wanted to fill and Rick knew right away what to suggest.  Makes us look like professionals and it was even a fun experience as we filled up the cart.  At the end of the day, we felt very happy with how the space looks and I'm not sure we would have had the same results if we didn't have our own personal assistant. Widest selections too. Thank you!! More...

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Su Metzger

26 May 2017

The best place for plants and garden in western NY

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Susan Thomas

14 May 2017

I was looking for plants that attracted butterflies. I was assisted by Kim. She spent alot of time with me patiently showing me a variety of plants. She was very knowledgeable and full of smiles and laughter. My garden looks awesome. More...

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Mark Mahoney

14 May 2017

The Garden Factory is such a wonderful experience! Far better selection than the "big box stores"!! Keep up the great work guys!

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Ed Wacienga

8 May 2017

Great selection of plants and products, great service from cashier to lot kids. You should think about a Garden Factory East, somewhere in Penfield, Victor, Perinton.

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Kris Forsythe-King

4 May 2017

We didn't get to see everything, but we re going back! The people were very helpful, I'm happy we went!

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Heather Strong

1 May 2017

I love the garden Factory.... The staff is very helpful and what a great selection...

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Lindsay Batista

24 April 2017

Had a blast building the fairy garden!! The possibilities are endless!! The teachers running the event were very creative and did a great job helping!!!! So many items to choose from to add to your own fairy garden!!! More...

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Wendy Ware

18 March 2017

I absolutely love this garden center! I'm from Canada (bf lives in rochester) and this place is not like anything I've been to back home. I could literally spend hours and loads of money there because I want everything!!! More...

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Vanessa Marie

19 December 2016

This year's Santa was way better than last years n loved the addition of Mrs. Claus! The new ride was also a plus.. My daughter loved it! We will defiantly be back next year!! More...

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Jenny M.

17 December 2016

Great day to come in and just enjoy a family day. There was a little event today for kids, adults and even pets. Nice to see dogs and cats that need to be adopted to great family's. Some activities for kids and  things to eat. Last and not least pics with Santa Claus. I also loved the big Train display. We had a great time. More...

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Daniel Keeler

16 December 2016

Get Christmas Tree's every year. Always great and awesome service.

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Courtny Lynn Trybus

7 December 2016

Just took my two girls to see the train set and they loved it.

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Jason Gottfried

5 December 2016

Great job for the holiday event! Highly recommended! Also got a very reasonably priced tree that looks fantastic.

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Mary McCarthy

5 December 2016

So much Christmas entertainment, something for all ages, only wish their light show was longer!!

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Breanna B.

29 November 2016

This has been my pick for finding house plants. Their selections and prices are great compared to competitors and they are well maintained. I've picked up succulents, medium size plants like Christmas cactus, jade, and larger varieties like snake plants and more.They also have a lot of decor options like pots and seasonal garden decorations. There's also a variety of soils and seeds too. It's not too much of a drive from the city so I'll make a quick trip on the weekends. More...

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Liz Briggs-Grip

27 November 2016

The Garden Factory is the best garden shop around..the flowers/shrubs are the best growing plants anywhere to be found..there commitment to Gates/Rochester speaks for itself. They have so many festivities going on..Halloween..Christmas..there wonderful train show...there employees are helpful..courteous all the time..the store is as lays clean and stocked..keep up the good work..the only place I shop for the past 30 years for all my gardening needs. More...

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Brenna Colley

27 November 2016

Amphere very elegant and creative with decorating in holidays. The employees are great and make sure what customer looking for and show selections for yard landscape.

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Pat Underwood-Cottingham

26 November 2016

Great place to take the kids! The light show was awesome !

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Sheri Green

24 October 2016

The kids had a blast there! Def taking them again next year!

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Gregg Chisholm

17 October 2016

My Dad,stepmother,myself, and my daughter would go there around the holidays. Very impressive set up!

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Kris Coia

16 October 2016

A great place to take your kids have fun and not have to spend your whole paycheck to have fun.

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Maria Rodriguez

3 October 2016

We had a blast! My favorite part was the exotic animal farm and the pumkin light show. We cant wait to return for the christmas event again. Thanks again garden factory! ��� More...

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Jodie S.

1 October 2016

Went with my family to the Garden Factory this morning. Since it was the first weekend it wasn't as busy, but as the a.m. went on more came. Make sure you get your tickets if your kiddos want to go on a ride, 2 or 3 tickets a ride and to purchase tickets varies of course. However, you can pay for a ride, example: 2 tickets or 2 bucks. We loved the Halloween light show, they played 2 songs. Plenty of room to sit and take in the lights. Also there was face painting, decorate a mini pumpkin, marry go around, big slide, and some more. Oh yes, food too. Pizza, hot dog, nachos, pretzels etc. There's tables here and there, but nothing you wanna seat 10 people together. The kid's had a good time! More...

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Doug Leo

1 October 2016

Best selection, healthy unique plants, one of a kind quality garden supplies .... knowledgeable staff.. only place to go for lawn and gardens ����

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Bob Barone

26 September 2016

Nicky, you and your crew did an excellent job. Great lay our and thank you for the invite. I enjoyed being a vendor in the sale. Bobs rustic wood crafts.

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Danny Adam

26 September 2016

Did craft show Sat and Sun the people who work there did a great job.

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Christina McQuoid

24 September 2016

I love the huge selection and the Halloween and Christmas festivities for the kids!!

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Nathaniel Gustke

20 August 2016

This place is massive. Only been here once, but I'll defintely be back for any gardening needs.

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Justin Coffey

20 August 2016

Great selection.

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K Gordon

20 August 2016

Great selection, fair prices. I've attended their Christmas Fair for the past 5 years and it's truly an amazing event. Train enthusiasts will love the train set up year after year. The light show and petting zoo are a hit with the kids. I swear it gets bigger every year. I attended their first Fall show this year (2015) and they had an amazing selection of vendors and great deals on fall/halloween themed potted plants and decorations. More...

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Michael Derrick Hoyte

20 August 2016

Great holiday accessories!!!!!!!

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Matthew Kampschmidt

20 August 2016

Garden Factory is a large and well stocked plant and landscaping store with excellent warm weather outdoors selection, and decent winter indoor greenhouse based selection.

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Tim Schifferle

20 August 2016

Great garden selection, slightly overpriced, knowledgeable staff

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Carol B.

17 August 2016

This is the place to go for garden needs and quality plants and flowersThis place is huge  you can ride around on a golf cart to take you around and carry your picksInside you have garden tools and decorative thingsThe next building if full of potted plantsThen there is mulch and outdoor plantsThis is a gardeners dreamBeen here forever and going strongOften good salesI got a beautiful hanging plant for $9.99 reduced from $16.00

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S V.

7 July 2016

According to Urbandictionary.com a person with a "black thumb" is:A wannabe gardener who kills plants. I don't know why they didn't just out my picture next to the definition.... But then I found the Garden Factory. This is the first year of my 39 years on this planet that I'm actually sustaining the lives of my flowering plants. They like me! My plants finally like me! I'm not even using that magic fairy dust (AKA Miracle Grow) to trick them into flowering! Not only is this place seriously affordable, the people are so kind and patient! David spent about an hour listening to my drama and really taking time to educate me without making me feel judged (because I would have judged me) for some pretty ditsy questions. I'm so excited and inspired to continue growing as a gardener (pun intended) and to return to the garden Factory buy more and ask more questions!!! More...

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Rose Harnischfeger

26 May 2016

Favorite shore for flowers,garden,and gifts..love,love,love it

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Kim DioGuardi Smith

21 May 2016

Everything you need is there what an awesome experience!!! Thanks I'll be back

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Sheryl B.

20 May 2016

Love this place! Husband drove two hours to pick up some crushed red granite because we're tired of wood mulch blowing away out here in Sodus Bay! When he got home I noticed red sandstone in the trailer! A phone call, texted picture and the correct product delivered to our home the next am! Terrific customer service! We'll keep going back! More...

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Hand Addams

9 May 2016

When I think customer service I think Garden Factory. Their knowledgable staff helped me get the perfect last minute Mother's Day gift!!' I've also purchased multiple hand tools to maintain my yard, this place is the bomb! More...

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Ariana DeRaddo

9 May 2016

Garden Factory always has the best selections for whatever season it is. They make it easy to find what you're looking for with the help of a friendly and knowledgable staff! Plus no place has a better train set at holiday time. More...

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Bianca DiBello Dandrea

9 May 2016

Everyone was so helpful and the selection was so vast and beautiful! I wouldn't go anywhere else!

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Laurel Annie McCarthy

9 May 2016

Blown away by the great selection of bird houses they have!!!!!!! I find myself in here at least once a week getting things for my birds.

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Wayne Simmons

8 May 2016

Love this place never seen another garden center like it they have everything you could imagine love the cemetery decorations plants arare top notch

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Owen J Caviar

7 May 2016

If they don't have what you are looking for... It doesn't exist. Love this place & the very friendly staff.

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Paul McCartney

17 April 2016

The flowers they grow and sell are grown by the owners whom are passionate about what they do, work hard and love their jobs, and it shows! Love this Place!

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Linda Keller-Christensen

15 January 2016

We find everything we need there, and the staff is helpful.

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Lynn Ditmars

15 January 2016

Go there at Christmas time for my Birthday each year and love it

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Eric Tsc

14 January 2016

Good spot to get some nice trees and plants u can spend alot there.

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Stacy Wegman

13 January 2016

The Garden Factory does great things for kids, my nephews love going - especially during Halloween & Christmas time... and I love taking them! :)

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Christina Hoffower

12 January 2016

Love this place during the holidays. The train display is amazing and my 3 year old was overjoyed. The light display was breathtaking, as well. Get here early as by 11 the crowds get outrageous. The store itself is full of everything you would need to your home and furry friends. Thanks so much for all that you do for the families. More...

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Mehmet Özbey

11 January 2016

Yeşil her daim bizimdir

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Tammy Thurley Maier

11 January 2016

They have a great selection. The staff is very knowledgeable about the products they sell and are always there to help you out.Their Fall and Winter weekends/festivities are a lot of fun to attended. More...

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Tracy Decker IV

6 December 2015

Awesome. Went to get a tree at Christmas time..May go every year

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Joe Ogg

5 November 2015

Went to the Christmas event last year with my 3 year old. Can't wait to go to more events here!

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Katie Dermody

24 October 2015

As always, amazing place to visit for family fun and top notch shopping! It's our favorite place! Highly recommend the Garden Factory to everyone! 5 STARS (and then some!) ⭐️

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Danielle Rivers

23 October 2015

I love the Garden Factory. Been shopping here since I was a kid. I also love the Holliday stuff they put on. Great place, very nice and helpful people.

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Judy DeSain

23 October 2015

Great place for young kids!

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Toni Marie Bianchi

17 October 2015

The Halloween activities are awesome!! Never knew they did this stuff!

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Mike F

20 August 2015

I bought a small cheap plastic watering can and was pleasantly surprised to find it was made in the USA.

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Jaime Dermody

20 August 2015

THE GARDEN FACTORY IS THE BEST OF THE BEST!! From their wide variety of inventory to their well trained staff...You get everything and more all at the same place!!

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Ray Pozzuolo

11 December 2014

Amy,I am sorry that you were turned away. But santa did not turn anyone away that night or any other nights. Maybe one of the workers did, but not santa. Friday nights after 5 is santa and the pet night but santa would not turn any kids away from seeing him. That I will promise you. Santa. More...

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Marti K.

7 December 2014

Took the kids here yesterday for the Christmas train display and rides etc. I love this place! That train display is huge and my son could have watched it all day :) You can get 20 ride/activity tickets for just $10. My only gripe about this place are their prices! $700 for a wooden rocking chair? Um no. More...

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Kari C.

25 May 2014

Garden Factory has been a staple in Chili and surrounding areas for several years now. It has grown by leaps and bounds which is nice because they have such an enormous selection of pretty much anything you're searching for in gardening. Our whole front yard is filled with various plants, trees and bushes from the Garden Factory. As far as prices go, they do have sales on a variety of flowers, mulch and much more throughout the summer. For quick price comparisons, I would say that Home Depot across the street did have a cheaper deal on a few flowers. However, Garden Factory beats Home Depot on mulch and other flowers that are on sale in bunches of 4 for $12 or 5 for $20 deals.  Overall, the quality of Garden Factory's flowers appears to be a step above the rest. I should note that if you're looking for cheap items, this should not be your first stop. Going to the public market might be a better option for those on a budget. Be sure to check out their weekly ad on the website for reference too.If you're looking for an experience and options for your personal or professional needs, this is definitely the place to go. More...

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Ryann S.

26 April 2014

We had an exceptional experience with buying a large amount of Arbor Vitae from the Garden Factory. The owner approached us and helped us out, and honored the price we saw from last years stock. He loaded the truck with 24 plants so we didn't have to make another trip, explained how to get the best results with peat moss, watering and mulch, and gave us the best directions home for a truck load of greenery! We were really impressed and will definitely return. Exceptional customer service! More...

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Josh G.

19 March 2014

If you haven't been to the Garden Factory, then you are totally missing out on possibly one of the largest garden stores and nurseries in the entire nation.  The selection of plants, flowers, and lawn decorations is practicality endless and I guarantee that you will find whatever you are looking for in this building, including lawn furniture. Not only is this a store, it is refreshing to see that the Garden Factory takes interest in holidays and likes to set up wonderful displays that I think are outstanding and I am proud of them for pouring in the effort to even set them up!What is preventing me from giving this a perfect score? If you want this stuff cheap, I would try Lowes but the quality might not be as good as here. The prices at the Garden Factory range from ok-average to a tad expensive. If the prices were lower here, I would be more than happy to give this a spotless review, but even despite that issue, it didn't stop me from visiting the Garden Factory multiple times over the spring and summer so that shouldn't stop you as well. This is still, one of the best garden stores that I have ever seen. More...

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Wendy McCarthy

28 December 2013

Thank you for the new train ramp!!

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Cassandra Lee

30 November 2013

Petting zoo is awesome!

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Nyrthak S.

3 October 2013

This place isn't just a garden store- it is a form of entertainment!  There always seems to be some event taking place- from the Christmas Light display, the Fall festivities/ Halloween.... Easter... there is SOMETHING going on all the time.  It is a great spot for families for sure!  You can find some good sales but the prices here aren't the cheapest for plants.  It is however the biggest garden center in the area and they do know their stuff if you have any questions.  It's worth the trip- especially around holidays! More...

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Kimberly J.

12 February 2013

Probably the best garden store/nursery in the area. Not the cheapest place, but still not as bad compared to MANY other garden stores in the area. Great selection of everything in season-- hanging baskets, house plants, seeds, perennials, annuals, little trees, etc. It's nice to go to one place and find all the things you want instead of having to make an additional trip to Lowes, Home Depot, etc.Last year I didn't notice a huge selection of organic vegetable plants which was a little bit of a bummer, but they do have some. Any seedlings I have gotten from the Garden Factory have always done well. The only thing I would skip on here is decorative/yard furniture stuff. Pots, hangers, etc. You can find those much cheaper elsewhere. Keep an eye out for clearance/sale trees-- we purchased a pretty weeping cherry tree a few years ago for about $40. It was totally healthy, not even sure why it was marked down, but you would probably not be able to find anything else like that in the area. Staff is pretty knowledgeable EXCEPT in the summer when it is so busy and they hire a TON of high school students. More...

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bopeepny

21 December 2009

Holy Moly this place has a huge selection of artificial trees and well as fresh christmas trees. We went to another place and the trees were priced at $60 and they were dieing. We headed to the Garden Factory and paid $30 for a perfect tree. I love the trains and christmas display for chidren. Great family outing for a family on a budget. More...

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jessie s.

27 May 2009

I made the mistake of buying from frear and van putty. the garden factory blows them away. i dont know how they do it but there vegetable plants produce higher yield than the other places. the plants are stronger and easy to take care of. it is well worth the drive to shop @ the garden factory. More...

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dimzee

12 December 2007

Garden Factory has the biggest selection of plants in Rochester-- and it has a wonderful model train that it sets up at Christmas. I've heard, though, that some of its vegetables are pumped with fertilizer so that they don't actually bear fruit up the road ... More...

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James B.

13 August 2007

The first stop I make any time we are doing any improvements around the gardens or lawn. Their plants are always healthy and do extremely well once planted at home. The selection is large and the employees know what they are talking about. More...

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Jackie C.

1 August 2007

It's always worth the drive. They have the very best selection of plants, shrubs, trees & landscaping necessities. Most of all, their staff knows everything there is to know about the products they stock. If I ever have a question about anything, including trees/plants that are sick, they can help. Definitely the experts in this field. More...

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carrie w.

8 December 2005

The garden Factory has everything you could possibly need for you home and garden. They have a huge selection of shrubs and trees. They also offer a wide selection of flowers. I have found great gifts for those people in my family who are garden lovers. I just wish that they would leave the store open year round. We have always been asked if we need help getting things to the car so this place is great even for people who have trouble lifting things. More...

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PM G.

1 December 2005

This is one amazing garden store! Has everything one may need in the Spring, SUmmer, and Fall. Really good selection of plants, and gardening items. Very kind and knowlegable staff, ease at check-out. A great store to even just go to browse. More...

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Susan M.

28 November 2005

This is the best place in town to buy your flowers, plants, mulch, etc. They have a huge selection and great prices. They are also very efficient so no long lines here. Their business went up when the Home Depot moved in across the street. That should tell you something about this place! More...

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Kris L.

22 November 2005

This place has such a variety of plants and trees. Very well mantained. I have never had a problem with anything I have boughten here- The workers are very friendly and really know there stuff. They are very helpful. Every year we go here and get all of our gardening needs. Its a bit of a drive but well worth it! Highly recommend this place!PROS: Great selection & Great prices
CONS: NONE!
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Kim K.

6 November 2005

This is a great nursery. They have everything you could want for your garden. They have everything from weed killer and lawn ornaments to japanese maples in all varieties and sizes. You will not be disappointed. My husband is in the Green biz and was very impressed with some of the products they actually carried. They had some of the better products that many times you can only get directly from the supplier. More...

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Lisa M.

31 August 2005

This is a huge nursery and we make a pilgrimage here every year for plants. It's more than you'd spend at home depot or walmart, but worth it. And they have just about any type of shrub, perennial annual or tree you could want. They also have a store with garden supplies and decorations. They have landscape stones and mulch and they offer delivery. They have water garden supplies, too. We've been very pleased with our purchases here. Its even fun just to look around, but I don't see how you could leave without buying something. More...

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Kathleen S.

16 August 2005

i just love this store. I have never seen this big of selection of gardening. If you can' find it, just ask. the employees are some of the nicest people too. they will help you load up your car and help you find the percfect tree, or flowers, and give you gardening advice as well. More...

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Adam D.

1 July 2005

The Garden Factory is a locally owned business. They offer only the best grown plants and mulch. It's in a great location, so it's easy to get to. Great employees who know what they're talking about. More...

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Jennifer D.

6 June 2005

wow!! this is probly one of the best places to buy trees, and garden supplies. the only problem is that there is so much to chhose from, it is very hard to decide what you want without going over your budget.PROS: big area
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