The Fountain Spa

My pedicure was lovely. The person doing my pedicure was friendly and pleasant. Loved the massage chair and that my bf and i had privacy in a separate room. They even gave us a cute bag of chocolate and ice tea while we were there. More...

Reviewed on Google Maps

I’ve been a loyal patron of The Fountain Spa in Ramsey for nearly 22 years and cannot say enough great things about it.There have been major improvements, renovations, and added services over the years, but the cost of a massage and facial are still relatively affordable and the level of service can’t be beat. So much so that, even though I live in NYC where some of the highest end spas exist, I still make the trek to NJ to be pampered by what I consider to be the best in the biz. More...

Reviewed on Google Maps

I have been going to the fountain spa for years. But for years the lockers are still out of shape. It is always out of order. I think the lockers should be updated to avoid customers not having a locker. When I came in, the front desk was not polite and welcoming. They just told me to go to hospitality with a lazy approach. But When I went to hospitality the tall lady was extremely nice and welcoming. Which uplifted my mood. She made sure that I got picked up on time for each services. The services was amazing! I always enjoy them. But as far as mannerism, I think there needs to be improvements. Also NEW LOCKERS! More...

Reviewed on Google Maps

Amazing experience. Everyone made me feel comfortable and welcome. The Mineral Body Mud Masque, Hot Stone Massage and Facial were gifts that melted stress away. I left the spa feeling a sense of renewal. More...

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I love going there for my mani & pedis. However the last time I was there for a facial it was very loud in the lounge area. Some of the people who work there were talking very loudly and it wasn't relaxing at all. Also I suggest that in addition to the water there be hot water for tea, coffee and possibly something to snack on while waiting after instead of having to go upstairs to the relaxation room. More...

Reviewed on Google Maps

Visit and appointments recently at The Fountain Spa in Ramsey NJ. Fabulous experience, I left from there feeling like a new woman! Everyone from the reception staff to our service providers and all the staff were gracious welcoming and helpful. I went with friend and we both had seaweed body wraps and sensitive skin facials. What a treat to enjoy in the dreary winter months!!! Dawn who did my body wrap and Marie who gave me my facial were professional and skilled in their services and made me feel relaxed and special. I would definitely recommend a visit there knowing you will enjoy everything from the divine steam room to the delicious iced tea and the restful tranquility room. The facility is immaculate with plenty of luxurious touches: spacious and well appointed changing/locker rooms and unlimited towels. Go and treat yourself!!! More...

Reviewed on Google Maps

I love this spa! It does seem to have gone down a bit over the years, the lockers in the women’s changing room are constantly breaking. The massages are always amazing though and that’s what I’m really paying for. Otherwise it seems very clean and prices are pretty good. More...

Reviewed on Google Maps

I felt relaxed the moment I walked into the Spa. I was greeted by friendly, knowledgeable front-of-house staff that set the mood for my relaxing afternoon. I was provided with a clean robe and slippers, and really enjoyed the Women’s locker room and lounge (the fruit flavored water and chocolate biscuits, although small treats, made me really feel like I was someone special!) I received a custom comfort massage, by Crystal. It was an hour of heaven, I left feeling like a new woman! I was just a bit disappointed that the steam room was out of order when I went. I wish there was some way I could have been provided with like a “come back for a steam when its running again” credit, because I was looking forward to sitting in the steam room almost as much as I was looking forward to my massage. If you plan to go in the near future, I would inquire about the status of the steam room before following through with your appointment on that specific day. Overall, it was a great experience. I will definitely be back, just when I can also access the steam room in addition to my spa services! More...

Reviewed on Google Maps

Enjoyed the steam room before and after my deep tissue massage. Everyone is very friendly and this is my go to spa. I've been coming to Fountain spa for years and have never been disappointed.

Reviewed on Google Maps

I went in to purchase a gift certificate. The 2 young ladies sitting behind the desk on the right as you walk in were very professional, soothing and beautiful. They were also very sweet, friendly and helpful to one another. They are an asset to the Fountain Spa brand. More...

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I received a birthday spa day a couple of years ago. The place was amazingly beautiful. All the workers were very kind. So relaxing. Every woman should have a spa day. I am due for another.? More...

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Amazing. Went late afternoon on a Friday and was not crowded at all. Everything is modern and clean. Had a facial with Gabby and it was life changing, she knows skin and really cares about personalizing the experience. Have seen a huge difference since going and my skin feels great. Efficient and friendly staff all the way through. Can't wait to go back! More...

Reviewed on Google Maps

This was my first visit to The Fountain Spa, but it won't be my last!The facility is clean, the staff is pleasant, the waiting room offered snacks, and the aesthetician who gave me a facial was friendly and efficient. Appointment time was honored, which means clients' time is respected. My experience was a positive one on every level. More...

Reviewed on Google Maps

Mindfulness and wellness may be recent buzz words but The Fountain has always been aware of their value. Relax and pamper yourself. Service is professional and friendly. Facilities are kept clean. I wish I could afford to go more often! More...

Reviewed on Google Maps

Staff is very professional and attentive. Service is always good. They really know how to make you feel good. Massages are good and so are the facials. Spa is well kept and it's always clean. The staff takes their times in delivering an upscale luxury memorable spa experience. More...

Reviewed on Google Maps

UPDATE: I am happy to say Maureen called me and was very apologetic and accommodating, reassuring me that customer service is very important to them. I am relieved I don't have to find a new spa Thank you, Maureen!

I'm saddened to give this review. I have been a loyal customer of the Fountain for years. I've spent a lot of money there. This past visit, I splurged on the Ultimate Fountain facial which is supposed to be 80 minutes long. I added on a lip and eyebrow wax. Not only did the facial run over and I had dinner reservations, but the woman left me on the table with the collagen mask and eye patches and my hands in parafin and heat gloves for at least 15 minutes. I was yelling out "HELLO" and no one answered. Finally I had to get up, find someone, to go find my facialist. I was contacted the next day to discuss what happened but was unable to answer. I called back 3 times but the woman who called me was never there. So I finally got routed to Maureen, who is in charge of the Ramsey location, left a message, and no one ever called me back. Suffice to say, I won't be returning. The 2nd star is only because my 2 hour massage/reflexology was heaven, as usual. Sigh. More...

Reviewed on Google Maps

Took my cousin there before her wedding, she got had the Brides Special Day package and I had the Mom To Be package. Both of us were happy with the service we received. The prices at a bit high, but once in a blue moon, it's a nice splurge on some relaxation. More...

Reviewed on Google Maps

This is my second time here and I would like to return several times over. The second time I went with my husband as we had a gift certificate for a deluxe rendezvous for two; this includes a private whirlpool and side by side massage. The private room for the whirlpool is great and calming which gave my husband and I time to unwind and relax our tense muscles. The whirlpool has settings to make it cooler or warmer. Then we were able to have time in the tranquility room to rehydrate and have fruit or light cookies. The deluxe Swedish massage that followed was perfect. As a physical therapist myself, I needed someone who was a little aggressive on my muscles and Crystal delivered. Great hands! Overall excellent experience! More...

Reviewed on Google Maps

Had the most relaxing and calming experience! It was my first time going to a spa and everything about The Fountain Spa was wonderful including the staff, the decor, the ambiance and especially my masseuse Roberta! I can't wait to go back!

Reviewed on Google Maps

I had been preparing myself for an old outdated place based on the reviews but I was very pleasantly surprised. It’s well kept and clean. The staff was very helpful and polite. The whirlpool bath was relaxing and then I enjoyed my stress relief massage with Jackie. Definitely will return. More...

Reviewed on Google Maps

Used the gift certificate my husband got me to book a massage. Called last week and was on hold for awhile. I used the call-back option and the receptionist called back in less than 10 minutes. There were no issues with the booking process.
The check-in process was smooth (once you find the Spa which is located on the lower level of the Mall), the ladies were very nice. The locker room was clean and secure. They use a key-less locker system and the attendant was very helpful.

The Tranquility Room was a little out-dated which was why I give The Fountain Spa 4 Stars instead of 5. I've been to a few Spas in the Caribbean and Mexico that were 4 and 5 Stars with better "Relaxation Rooms." They had a choice of ice-tea, lemon water, or hot tea with a variety of flavored teabags. There were also little muffins to choose from. They start their appointments on time which was surprising because they were super busy.

I had Joao as my masseuse and he was very friendly. He asked if I had any recent injuries or any areas that he needed to avoid. His hands were MAGIC. I've had a lot of lower back pain and I felt like I was floating on a cloud after he was finished. I enjoyed the steam room and the showers afterwards.

Definitely going to request Joao the next time I book a massage!! More...

Reviewed on Google Maps

I always have a pleasant experience while at the Spa. I stopped going to the local nail salons that were less expensive because they were more like mills than salons. Whether I'm having a massage, a facial or a mani/pedi, I always leave the Spa feeling relaxed and rejuvenated. More...

Reviewed on Google Maps

Spa week deal was great and Crystal was awesome. The atmosphere was very relaxing!

Reviewed on Google Maps

We've been here several times and always get treated like royalty. The food is great and my daughter loves the sauna. The nail salon is cool. I would only recommend that they add some updates, as it is starting to look dated like something out of the 70's or 80's. More...

Reviewed on Google Maps

This was a surprised experience that I got from my husband and I am very happy that he made the right choice. Everyone was so nice and helpful. There were a few questions that I had and the lady at hospitality was so helpful I wish she had a name tag but she made sure my day was going smooth without any complications. They did messed up my lunch order but the young lady was able to make the right one. I do have minor complaints about the lockers, there were a lot out of order but besides that everything was fabulous! I will be back soon! DEF! More...

Reviewed on Google Maps

had a very good massage and very helpful staff. However, there is no where to really relax afterwards, which I did have at other spas. The Tranquil Room is a flight upstairs-not a big deal but not what one wants after a relaxing massage. Perhaps you can find a space on the first floor to provide a quiet area to relax after a nice massage. More...

Reviewed on Google Maps

I always enjoy my experience at The Fountain Spa. The staff are consistently professional, accomodating, and skilled at the services they provide. The facility is immaculate and well appointed for a completely calm experience. The estheticians are very knowledgable and capable. More...

Reviewed on Google Maps

I had such an amazing time at the Fountain Spa. The place was very clean, spacious, and the staff were great too. They were very friendly and ensured that we were comfortable. I highly recommend this location.

Reviewed on Google Maps

Paradise. I came out feeling rejuvenated & ready to take on the world. Will definitely go back before this year ends.

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Everything was great. I had the prenatal package which included a facial, massage, manicure and pedicure. It also included lunch. Everything was right on time and all of the staff members were great. It was a very much needed relaxing day! Thank you. More...

Reviewed on Google Maps