SG14, Hertford
I provide home help in the form of decluttering, paperwork & email administration, shopping & meal services. I can assist clients with personal appointments and social activities, being an escort for both.
I can provide everyday cleaning services & products or alternatively eco-friendly cleaning products as part my service.
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24 customer reviews
Hannah
House Cleaning
Great service and great company - 5 stars all round!
Reply from The Dust Pixie Cleaner & Home Companion
Thank you for the great feedback Hannah. I'm so pleased you happy. Glad to be of service.
BarbaraG-111
Dust Pixie is reliable and provides a quality service. The consistency in the quality of the cleaning is overall excellent. I was nervous about having a company undertake the cleaning as I have previously had a single cleaner. The detailed notes taken by Jane when she was assessing the work ensures that the quality is consistent and my particular requirements are met each time, irrespective of who does the cleaning. When I come home from work I am very confident about dust pixie and the quality that will be provided. I have no hesitation in recommending Dust Pixie. More...
Reviewed on Yell
JonL-133
Incredible cleaning and customer service. The best and most thorough cleaning service - I recommend this team to anyone.
Reviewed on Yell
CatherineO-69
Anna and Emily are brilliant. Friendly and professional and do a wonderful, thorough job. I breathe a sigh of relief when I open the door to them each fortnight. I can thoroughly recommend The Dust Pixie(s). More...
Reviewed on Yell
Kirsty Limacher
End of Tenancy Cleaning
I booked in with the The Dust Pixie for an end of tenancy clean. Jane was very easy to deal with through the booking process, and I'm very impressed with the work carried out by her and her team. Thoroughly recommended.
Reply from The Dust Pixie Cleaner & Home Companion
Hi Kirsty, Thank you for your lovely feedback. Makes our job worthwhile. I have passed on to the relevant Dust Pixies. So please you were happy. JC.
SarahStorm-1122
I can’t recommend Dust Pixie more. They are super professional, trustworthy, reliable and very friendly. 10/10
Reviewed on Yell
afernandez
This is the first time I've had cleaners in so was pretty skeptical about what to expect. However, Jane really impressed me with her professionalism and hard work doing a great job in restoring my kitchen and bathroom to almost as I found them when I first moved in. .. five years ago. I'd definitely recommend The Dust Pixie if you're looking for a cleaning job well done! More...
Reviewed on Yell
Matt
House Cleaning
Prompt response, very professional in approach and very thorough clean
LorraineW-100
If you're considering getting a cleaner I would strongly recommend that you contact the Dust Pixie. I've been using their services for a couple of weeks now and I am SO glad that I found them - I feel as if my shoulders have lifted and it's bliss to come home after a long day at work to a spotlessly clean house! Stop thinking about it and give them a call - get a bit of your life back! More...
Reviewed on Yell
HeatherB-87
Great company to deal with. Reliable lovely people and very high standard of work
Reviewed on Yell
MagentaDesk7
I have been working full time with 3 kids and haven't managed to keep up with the house work, I managed to get the basics done but that was it. The house had cobwebs, dust on the blinds, stuff fallen down the back of beds, mould had even crept in round the windows from the damp. Jane came round gave me a quote and booked me in for a couple of weeks later for a deep clean. WOW! I came home from work to a new house! My husband coldn't believe how good it looked. Every bit of dust from the skirting boards, all the shelves, the high ceilings are cobwebfree the bathrooms look like new. I felt so much better waking up to th ehouse today, I can manage it again. Ive now booked for Jane and her team to come in every two weeks. I cant reccomend them enough. More...
Reviewed on Yell
MagentaCouch65-5
Very reliable and high standard of work
Reviewed on Yell
FuchsiaWire19-2
Fabulous! Consistent, reliable and friendly. You can count on the dust pixies for a good job!
Reviewed on Yell
WhiteCurtains12-1
Very professional and friendly. I’ve had them coming for just over a year now and don’t know what I’d do without them! Nothing is too much trouble, would highly recommend.
Reviewed on Yell
RedCoin76-1
Janes team carried out a deep clean on our home last week. They did an exceptional job. We will be using them as our regular cleaning service. All in all professional helpful and friendly. Would definilty recommend using their service! More...
Reviewed on Yell
GreenTable11
Jane and her team are professional and friendly. Our 4 bed house is spick and span when they have been. It is much more time efficient having a cleaning team and they have never missed turning up. Very pleased. Get control of your life by using dust pixie. More...
Reviewed on Yell
MaroonDoor85
Used Dust Pixie for a complete house Spring Clean. Jane came to meet me (+ house) to find out what was needed. She + her staff delivered exactly what was discussed, and even managed to get our unusual copper cooker hood shine-never has done in 15 years! ! Jane notices the small things as you do.in your own house. Job very well done. Will use Dust Pixie again and will recommend. More...
Reviewed on Yell
OrangePen47
Very good. Jane is helpful and the cleaners are efficient and very pleasant.
Reviewed on Yell
NikosK-1
I've been recommended a lot of cleaners. But I've not been happy till now. Jane and her team leave the house looking like a million pound house. It's clean, tidy, spotless and most importantly they make you feel your house is back again. I strongly recommend Dust Pixie. More...
Reviewed on Yell
NaK-2
Jane and her team truly leave no dust undisturbed so really are the dust pixies (and they even manage a little extra ironing for me! ).They have highly professional cleaning standards and leave the place looking great. Thanks ladies! More...
Reviewed on Yell
SueR-85
Had my first week with Dust Pixie and my home is spotless and my spiders are homeless! Looking forward to next week - thank you!!
Reviewed on Yell
EmmaB-432
Really happy with the reliable, thorough cleaning services from the ladies at Dust Pixie.As I walk out the door Emily walks in, a couple of hours later I come home to a spotless and fresh looking home. This has taken a weight off my shoulders knowing that I can go out leaving my home in safe, reliable, trustworthy hands.These ladies come highly recommended by Me.. More...
Reviewed on Yell
SophieP-76
Thanks ‘The Dust Pixie’! I have to say friendly and prompt service. It does what it says on the tin and more. I was and still am pleasantly surprised to come home to find such a spotlessly clean house. It’s so nice to walk in the door and know that each room has been cleaned so thoroughly. All I can say is ‘Thank you so much’. As a busy working Mum this makes my life so much easier. More...
Reviewed on Yell
LynneZ-1
I was recommended to use the Dust Pixie by a friend. After a major refurb and rewire, the house was a mess but in came the Dust Pixies for a major clean. They have done a fantastic job. Now everything is sparkling again. Can't thank you enough and would recommend to anyone from their friendly staff to the most amazing shining shower and their attention to the tiniest of detail in the cleaning and reasonable rates � � Give them a call �,I was recommended to use the Dust Pixie by a friend. After a major refurb and rewire, the house was a mess but in came the Dust Pixies for a major clean. They have done a fantastic job. Now everything is sparkling again. Can't thank you enough and would recommend to anyone from their friendly staff to the most amazing shining shower and their attention to the tiniest of detail in the cleaning and reasonable rates. More...
Reviewed on Yell
How long have you been in business?
I started the business as domestic cleaning on 15th July 2017. Due to need the business has expanded into home administration & home assistant services. This encompasses paperwork, emails maintenance, appointment administration and escort, social activities escort, shopping, meal planning & preparation, home companion.
Do you bring your own equipment and supplies?
For the cleaning: -
We offer a two-option price banding. The client can choose a with or without products and equipment to fit their budget.
What do you love most about your job?
I love it when the client is very happy with the services provided. I see the smile on their face which gives me a great sense of satisfaction and achievement.
What inspired you to start your own business?
I totally understand the meaning of busy. I have had a hectic life as a single mum raising 2 children, in addition to studying and being a career woman. I learnt the art of juggling and hated doing house chores.
Who wants to spend leisure time doing housework, when it could be better spent with loved ones and friends living life, experiencing everything it has to offer!
Why should our clients choose you?
I offer a step-by-step service starting with building a rapport over the phone or via email. I then meet with the client to do a walk through and building a checklist of their requirements adding notes they advise on. The checklist is formally prepared to carry out the services required.
I am customer focused based on a solid line of communication and trust.
Can you provide your services online or remotely? If so, please add details.
Yes, in regard to organising paperwork and online tasks.
No regarding all other hands-on services.
What changes have you made to keep your customers safe from Covid-19?
I can wear face masks to protect the client as well as myself
I use anti-bacterial hand cleanser before entering a client home and on exit.
Domestic clean
Weekly or bi-weekly clean - After initial enquiry, I meet with the client, do a walk through creating a checklist of tasks. These are then discussed with the client and a clean is tailored to suit their requirements and budget.
Deep Clean
One off clean tailored to client needs. A deep clean basic structure consists of everything a cloth can be used on can be potentially clean. The potential of the clean is discussed with the client through creating a list of tasks which may include inside of cupboards, wardrobes and and appliances. This cleans usually includes products and equipment.
After Builders clean
Eliminate dust and debris after building works. Full clean including Windows and frames. Project includes all material and equipment. Price on request
Appliance clean
Inside & out of fridge, freezer, microwave, washing machine draw. Bin sanitizing. These cleans can carried out individually or as part of a bigger clean.
Internal windows
Inside of windows, frames and shuts. This service can be a project on its own or as part of a bigger clean such as a one off clean or as a periodical within a regular domestic clean. Price on request.
Carpet Clean
We have a domestic Rug Doctor and a Vax. Carpets cleans are a popular service for Moving In, End of Tenancy cleans, One Off & Spring Cleans. The Rug Doctor usually leaves carpets dry after and hour. Product and labour is included in the cost. Price on request.
Woodwork Clean
The service include cleaning of all doors, door frames, banisters, picture rails and banisters. It can be a standalone service or as part of a bigger clean. Price on request.
Communal Clean
Hoover sanitize and mopping in communal areas of flats. This service is visit assessed and priced upon request.