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The Duchy Gas Team Ltd logo logo
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The Duchy Gas Team Ltd

Truro, Cornwall

(65)
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‘19 Certificate of Excellence, 2019
1 hire on Bark

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Reviews (65)

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5/5

65 customer reviews

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6 October 2019

Dax is a consummate professional and 100% trustworthy. He does my boiler service every year and has done other jobs for me. I would not have anyone else. He is a really tidy worker and very polite. Thank you Dax More...

Reviewed on Google Maps

6 September 2019

In a dog-eat-dog trade, these are The Good Guys. Used them twice now for boiler issues and they have been prompt, professional and communicative. They were alsonflexible, fast, very transparent with what's needed, courteous and patient. We changed time-slots a couple of times, no grumbling at all ;) We are very happy to have Dax's number in our phone - for the next time! More...

Reviewed on Google Maps

6 July 2019

A quick response from them to fit me in for a boiler service. Friendly, thorough and professional team. I wouldn't hesitate to contact them again.

Reviewed on Google Maps

6 June 2019

Really happy with the prompt service we received. Polite friendly team. Very professional, would certainly use them in the future and highly recommend them.Many thanks paul

Reviewed on Google Maps

8 May 2019

Fantastic service from Dax and Jade. I had a new gas central heating system put into a house I had just bought and they were amazing. Would 100% recommend to anyone! Thank you so much for all your hard work More...

Reviewed on Google Maps

8 May 2019

Fast and efficient service, Dax and Jade provided friendly, professional advice and a quick fix to restart the old boiler while waiting for the new boiler to arrive. New boiler and controls fitted and working within the same day ... excellent work. Definitely recommend this team! Thank you Duchy Gas Team! More...

Reviewed on Google Maps

29 April 2019

Very impressed with the prompt, friendly and efficient service from Dax at Duchy Gas Team in Truro. A few days before Christmas and with a failed boiler and heating we were all sorted within 2 days of making the call - impressive at such a busy time of year. No hesitation to recommend.

Reviewed on Google Maps

1 April 2019

Boiler service and gas safety certificate completed, as always a first class service I would not even consider using any other company, Thank you, Gillian.

Reviewed on Yell

28 February 2019

The engineer came smiling to my house, he did an excellent job of servicing my boiler for the second time. It was done for a reasonable cost and first class service. All A1 !

Reviewed on Yell

28 February 2019

Contacted Dax earlier in the week regards a boiler pressure issue, he diagnosed and fixed the problem as described, would be very happy to use again. Many thanks, Andy.

Reviewed on Google Maps

29 January 2019

Excellent service as always, thank Dax.

Reviewed on Google Maps

16 January 2019

Duchy Gas Team (Dax and Lucas) installed a new boiler and gas pipe for me. They were fantastic - honest, efficient and really good value for money. Dax visited and did a thorough check of the situation before giving me his quote so I knew there wasn't going to be any hidden extras. They were able to complete the install within a week of quoting, and took exactly as long as they said they would despite it not being the easiest of jobs. As a long term customer of one of the big brand names in gas supply and appliances, I now realise how much better and cheaper it is to find a trusted local engineer. I would highly recommend them. More...

Reviewed on Yell

6 January 2019

Personable, turn up when they say they will, provide a good honest service and don't rip you off!

Reviewed on Google Maps

30 December 2018

Very impressed - came out promptly to diagnose and fix a central heating issue. Clearly explained the issue with the system, was friendly, polite, and has fixed the problem - would definitely recommend, and will use them again without a second thought!

Reviewed on Google Maps

30 November 2018

I have used Duchy Gas on numerous occasions over the past 2 1/2 years for boiler servicing, fitting a new gas hob and most recently a new boiler and all new radiators, and I am thrilled with the service they provide. From first contacting them about a quote I received a friendly, professional and helpful service, despite asking for numerous different quotes and changing my mind a few times nothing was too much trouble. The engineers are friendly, professional, tidy and experienced and I am thoroughly impressed with Duchy Gas, highly recommend. More...

Reviewed on Google Maps

30 November 2018

Excellent, efficient service by an impressively friendly, meticulous technician. Will definitely use this company again for our annual boiler service. Highly recommended.

Reviewed on Google Maps

6 November 2018

Very helpful and adaptable! 100% recommend

Reviewed on Google Maps

6 November 2018

First class service, professional, friendly, knowledgeable and super helpful. Thank you guys so much. Pleasure to deal with

Reviewed on Google Maps

31 October 2018

Absolutely wonderful service from the Duchy Gas Team. Dax guided us through choosing an appropriately sized boiler and installed it with absolute precision. All pipework was beautifully neat, and we finally have hot water again! He went above and beyond to make sure everything was perfect, and we'll definitely be recommending him. Thanks! More...

Reviewed on Google Maps

1 October 2018

Amazing service from start to finish. We originally got in touch with Dax for a minor plumbing issue, but was impressed with his professional and understanding manner we asked him to fit us a new boiler. Would recommend to anyone!

Reviewed on Google Maps

6 September 2018

The company had been servicing our old boiler for many years, keeping it running as long as we could.They installed a new boiler last year and have just carried out a service and landlords gas safety check. As always it was very easy to arrange the visit with the engineer turning up on time and providing excellent and friendly service. The after sales service for payment and receipt was also very easy.I would happily recommend them for both servicing and new installations. More...

Reviewed on Yell

12 July 2018

Writing this for my 88 year old mother who had a new boiler fitted by the Duchy Gas team. Dax and Jade were polite, conscientious very friendly and their work and price were excellent, always punctual and very clean in their work cleaning up after each day. I wouldn’t hesitate to recommend them. More...

Reviewed on Yell

1 June 2018

After a boiler annual service, faults were found which warranted a new boiler installation. The installation was carried out within days to a very high standard. We highly recommend The Duchy Gas Team. More...

Reviewed on Google Maps

17 February 2018

Excellent service, prompt and efficient, 100% recommendation.Thank you Duchy Gas TeamNina & Damian

Reviewed on Yell

20 November 2017

Very pleased with prompt and efficient service when we had a fault with our central heating system.

Reviewed on Google Maps

15 November 2017

Annual boiler service. Good job, well done. Thank you

Reviewed on Google Maps

9 November 2017

Outstanding service. Couldn't have wished for more. Had a new boiler fitted last week and its absolutely wonderful. Thankyou Duchy Gas Team. Will definately recommend you to family and friends. Much cheaper than other quotes too. More...

Reviewed on Google Maps

18 October 2017

Excellent service from first contact to completion of the work. Prompt, friendly, helpful and knowledgeable. Very reasonably priced and reliable. Have no hesitation in highly recommending. More...

Reviewed on Yell

14 October 2017

Saved the Day!!! Came out and fixed broken boiler same day, and cheaper than anyone else. Will only use Duchy Gas Team from now on.

Reviewed on Google Maps

25 September 2017

Dax did a brilliant job servicing my boiler- very friendly, punctual and efficient. I recommend him without hesitation.Sally

Reviewed on Yell

15 September 2017

Good job and quick to come round

Reviewed on Google Maps

13 September 2017

Great job done by The Duchy Gas Team for the boiler service - £50 - bargain. See you next year!

Reviewed on Google Maps

11 August 2017

Dax did an amazing job of installing my new boiler. He worked long hours over two days on the installation which needed a lot of new pipework. He was always polite and cheerful, always answered phone calls (a rare thing!) and turned up when he said he would. His team also helped me out with other things and I can't recommend them enough.Thanks for exceeding my expectations Dax!Lyn :) More...

Reviewed on Yell

11 July 2017

Dax is a really polite pleasant man. He charges reasonable prices (£50) for a yearly gas check. He is very knowledgeable. I called him at 7 pm for another problem and he came out in 15 mins and quickly fixed the problem . I'll certainly be using him again next year. More...

Reviewed on Yell

31 May 2017

This company is what everyone is looking for.A fast response time, phones answered by a person, friendly and efficient engineer, and the repairs carried out and explained without a lot of technical jargon. The cost was very good and no hard sell " well you need a new boiler etc"I cannot praise this company enough, Brilliant job Dax More...

Reviewed on Yell

17 May 2017

Very happy with the service today, prompt, tidy, explained everything well... happy to have them in my phone-book!

Reviewed on Yell

22 April 2017

Hi Today they fixed a long standing boiler issue When called at first I got A prompt call back when free and service fixed issue with great professionalism Thank you very much for the help P

Reviewed on Yell

21 April 2017

My boiler went off and i needed a new one, Dax fitted a new one within a couple of days. Fantastic service at a very reasonable price, I can not praise them enough for the service.

Reviewed on Yell

20 April 2017

Nothing but praise for Dax, he did a great job with my old boiler with no BS involved and a nice guy as well. Would certainly recommend him.

Reviewed on Yell

19 April 2017

Excellent work carried out at a reasonable price. The whole team deserve the 5 star rating

Reviewed on Yell

7 April 2017

you get a excellent service at a reasonable price , with no hidden extras and reliable

Reviewed on Yell

11 January 2017

Dax is a fantastic engineer, always happy to help and efficient in his work. I would highly recommend him.

Reviewed on Yell

28 December 2016

A brilliant service.Dax is highly efficient,friendly and takes a pride in his work.He always answered calls (unusual for many services! !!) giving sound advice.His rates are very reasonable.If you want a reliable man...look no further....We really rate the Duchy Gas Team. More...

Reviewed on Yell

16 December 2016

Could not believe how lucky we were to find such a great company .A heating system in two days with minimal disruption carried out professionally . Can not praise the team enough and will be recommending them to family and friends . More...

Reviewed on Yell

13 December 2016

Really good, timely and efficient service and response. Dax is a very professional person. He is good at searching out the real cause of a problem and will work on it until he has sorted it out. He gives good explanations and advise on what to do should a future problem occur. He won't ever have a cup of tea though! More...

Reviewed on Yell

13 December 2016

Dax did an excellent job of installing a new boiler. He was very thorough and competent, and offered sensible advice about purchase options. He always responded to messages and phone calls, and worked long and hard on the installation. His honesty and integrity are a rare find... More...

Reviewed on Yell

7 December 2016

Super quick response whenever I call them , very good value very nice people. Gillian.

Reviewed on Yell

5 November 2016

You wont get better or cheaper then this firm and Dax is such a friendly and caring guy,would't give up on the problems i had with this job, flushing and other bits. 9 1/2, hours and as far as i'm concerned he undercharged me. I just can't praise him and his work enough.I'll never get anyone else in to do my heating.Thanks Dax and lots of good luck to your wife.PS Make him stop for something to eat,or he wont. lol More...

Reviewed on Yell

27 October 2016

Excellent service, sorting an old problem other engineers couldn't solve.Kept me constantly informed and advised cost of what the work would be so no hidden costs. Honest & reliable.

Reviewed on Yell

14 September 2016

excellent workmanship done to a very high standard problem job with first class resultwork place left very clean and tidy would recommend them highly

Reviewed on Yell