The Credit Protection Association plc

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Terrible and unhelpful

Reviewed on Google Maps

They provide a brilliant and highly innovative service, which includes recovering money and interest under the Late Payment of Commercial Debts Act, which very few if any debt collection agencies even know about. Great company to work with and very happy to recommend them. More...

Reviewed on Google Maps

If you need help recovering debt, then these are the people who want to refer to. They will get you your money in no time. That’s been my experience with them every time I’ve used their services. More...

Reviewed on Google Maps

Highly professional agents. You’re in good hands with CPA.

Reviewed on Google Maps

I was apprehensive about investing in their services, but I was stuck in a rut and didn’t know where else to go. To my relief, they managed to recover every single penny I was owed much faster than anticipated. I would definitely work with them again! More...

Reviewed on Google Maps

I’ve found CPA’s services to be a worthy investment. I’m more than happy to make monthly payments for their services if it means that I’m receiving all the money I’m owed.

Reviewed on Google Maps

Without exaggeration, the best advice I’ve received since I started my business was to work with this company. Their assistance has lifted a heavy burden off my shoulders.

Reviewed on Google Maps

Who’re you going to call when you’re owed thousands of pounds from a client who’s essentially ghosted you? Here’s a hint: not the Ghost Busters…it’s Credit Protection Association of course!

Reviewed on Google Maps

Great people to work with. Terrible puns aside, they were amazingly quick to recover the debt. I was convinced that I’d never see that money again! THANK YOU!!!

Reviewed on Google Maps

Reviewed on Google Maps

agents are easy to reach, reasonable rates, outstanding customer support

Reviewed on Google Maps

This company has been a tremendous asset to us. They are easy to work with, and they take the time to explain the process in detail. If you’re a business owner, be sure to have their number on-hand. More...

Reviewed on Google Maps

Credit Protection Association is the only company I trust with my accounts. 2 years in partnership with them and they’ve taken excellent care of my finances.

Reviewed on Google Maps

I am positively THRILLED to have this company at my side!! They effectively recovered all £6,000 that I was owed. I don’t know what I would’ve done without them!

Reviewed on Google Maps

Always a pleasure working with you all, thank you very much

Reviewed on Google Maps

CPA has been an IMMENSE help to me and my business. I can’t thank them enough for all their help!

Reviewed on Google Maps

The representative who spoke with us was knowledgeable, efficient, and sympathetic to our situation. We couldn’t ask for a better experience.

Reviewed on Google Maps

Proverbs 10:22, “Yahweh's blessing brings wealth, and he adds no trouble to it.”. God has blessed my household through a phenomenal Forex broker Mr Billy Mike who I came across while searching for top bitcoin entrepreneurs. He traded for me with his Forex/Binary trading company where I earned $6,652 by investing $500 in just 6 days. Many brokers in this field are busy planning, plotting, discussing and defrauding innocent souls but Billy is the only one busy doing the actual work, I'm so indebted sir. Do you also desires to be financially sound? do well and reach out to him on, Email: Mikeforextrading681@gmail.com Whats-app: +1 (904) 701-8384 More...

Reviewed on Facebook

Mr Billy Mike assisted me gain my financial freedom and I can't thank him enough for his assistance, support and guidance. Indeed I lost so much funds trading alone until I met Billy who is a very trustworthy, devoted and reliable Forex/Crypto trader that has massive trading signals and strategies which aids to win whenever he trade. I invested $1,000 with his company and to my greatest surprise, I made a whopping sum of $13,450 within a week. Right now I'm earning continuous profits on a weekly basis. Quickly contact Billy right now for the best Trading experience. WhatsApp: +1 (904) 701-8384 Email: Mikeforextrading681@gmail.com More...

Reviewed on Facebook

Tine wasters do not use these scammers and money rip off

PLEASE DO NOT USE THIS COMPANY AT ALL!!! YOU'LL END UP WITH A CCJ YOURSELF! AVOID AVOID AVOID!!!!!!!!!!

Reviewed on Google Maps

Total Waste of Moneys - Credit Protection Associations are a TOTAL WASTE OF TIME AND MONEY - Completely useless service - Did not retrieve a single penny. Be warned they promise not to charge if they don't retrieve debts but they wriggle out of this with small print terms. They also trap you into second term with a excessive cancellation notice period requirements. Total bunch of CROOKS from start to finish. More...

Reviewed on Google Maps

After posting online with some information related to unpaid invoices with a central collections site, I was approached buy various professionals who came back with options how to get the ball rolling.
I chose Cpa to deal with the matter as the initial meeting was at the place work, This company operates nationwide with friendly agents who certainly know their business. everything was explained how to deal with the case and Also importantly the costs. Within a week Pre legal Documents were sent to the debtor. Still in early stages of the file gut instincts tell me that the matter will be resolved soon.
Keep up the good work!!!’n More...

Received a letter stating that we owe £174.72 for late payment on invoices from 5 years ago. On investigation the 4 invoices quoted, the due dates were wrong on one of them, the invoice numbers were wrong on two of them, the amounts were wrong on three of them and payment dates were wrong on all of them. We were on PRO FORMA so don't see how we could pay late!
Contacted Acopia the company who they were supposed working for and they told me to ignore it.
Looks like they are just trying it on - CHECK YOUR FACTS! More...

They represent a company that I used for the last 4 years - I recevied a demand for Compensation & Interest due to some invoices being paid 3 days late going back 4 years !
I will never use this company again and I strongly advise if you employ CPA then be prepared to lose good clients ! They will destroy all the good reputation that you have worked for. More...

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Reply from The Credit Protection Association plc

Dear Lee, Your client is entitled under late payment legislation to compensation on late payments made to them by business customers. Business customers normally rely on the goodwill with their supplier to not pay on time. However, after a business customer takes his business away from a supplier, the supplier can then claim late payment compensation on any late payments that occurred (as limited by the statute of limitations) as compensation for the additional costs those late payments might have caused. As champions for prompt payment, CPA are happy to help its clients seek to overcome the late payment culture in the UK. Late payment is the biggest killer of the UK's small businesses. By using the legislation as intended, we are showing businesses that paying their suppliers late is not the easy, free, cash flow booster they think it is but it comes with a cost. We are looking to encourage a prompt payment culture! At the same time, we are helping businesses who had had years of costly late payments - which ate into time, resources and cash flow - to receive the compensation they are due. Some of our small SME clients have been able to recover quite sizeable sums from some very large listed companies who for years had a culture of always paying late and treating their small supplier quite badly. James Salmon Operations Director CPA (LPC) Recoveries Limited Associated with the Credit Protection Association.

BEWARE DOESN’T DO WHAT IT SAYS ON THE TIN !!!! All you get for your subscription of £2500+vat per year is access to a generic letter that you can download similar for free online. If you need legal help you will be put in touch with a solicitor that will cost thousands of pounds more. Cheaper to pay £100 a year legal protection on your Buisness insurance and get a better service and access to a solicitor and legal advise for free. More...

Reviewed on Facebook

DO NOT USE!!!!!!!!!!!Ludicrous!Manipulating!Service is disgraceful, misleading and an and utter con. Trusted to help retrieve debt only to be patronized. PURE ignorance and lack of communication. Even after we recommended CPA to various clients over the last 12 months. CPA are as bad as the cowboys who don’t pay innocent customers!CPA ARE CRAZY!!!! To think they will be getting any more money from us as well as still trying to recover over 100k of debt which you failed to do. Even after paying you over 4k!!!! Now trying to charge us another years subscription even when we informed in June we didn't want to continue this!Shame on you! More...

Reviewed on Google Maps

DO NOT USE!!!!!!!!!!! Ludicrous! Manipulating! Service is disgraceful, misleading and an and utter con. Trusted to help retrieve debt only to be patronized. PURE ignorance and lack of communication. Even after we recommended CPA to various clients over the last 12 months. CPA are as bad as the cowboys who don’t pay innocent customers! CPA ARE CRAZY!!!! To think they will be getting any more money from us as well as still trying to recover over 100k of debt which you failed to do. Even after paying you over 4k!!!! Now trying to charge us another years subscription even when we informed in June we didn't want to continue this! Shame on you! More...

Reviewed on Facebook

very poor service from a company that offers next to no service and extremely rude staff, including directors. I 100% regret parting with my hard earned money with this dreadful company. save your money folks and go elsewhere. More...

Reviewed on Google Maps

This company is a scam. Threatening legal action when invoices are paid and charge late payment interest even when they were paid several years ago. Do not use them. They will damage your reputation with your customers through their greedy and under-handed methods More...

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Reply from The Credit Protection Association plc

Dear Caroline, We note what you have written but, because you have not given the name of your company and the full particulars, we are unable to deal with the issue and give you a proper response. The full particulars were given within the letter(s) we would have sent you and all it needed was a simple telephone call to our switchboard or an email. We presume the matter you are writing about concerns a claim for LATE PAYMENT COMPENSATION with reference to an alleged late paid invoice which may not have been settled per the credit terms agreed with our Client. All business suppliers who are paid late by their business customers are entitled to claim late payment compensation under The Late Payment of Commercial Debts (Interest) Act 1998 and this is how we help Clients when requested. Please now contact me directly and I will be pleased to investigate your issue thoroughly. David S. Baber Managing Director CPA (LPC) Recoveries Limited London, W6 0RX

Keep cold calling me but I'm too polite to tell the gentleman on the phone to leave me alone.Edit: In response to the reply from the owner. I wouldn't have minded so much if the team member wasn't constantly condescendingly asking us why we wouldn't want to utilise your free service (wether or not he meant to sound that way) and keep repeating the same statistics over and over again as well as trying to badger me to recommend other businesses who would want to use the service.People are trying to work during the middle of the day and if I express a disinterest to the service as well as pointing out your services will do me no good you phone should have been put down from then.Your response to this review is also appears to be mainly some sort of advertisement for your services ?Please reconsider how you approach potential customers and do some research into the types of companies you approach. More...

Reviewed on Google Maps

Have been with CPA for around 6 months now and I cannot express how much it has helped our company to get our overdue money in. For the cost they charge and the facilities they offer its money very well spend and I would highly recommend them. Ben there area representative is very helpful and always checks in with us to make sure everything is going ok and the staff in the office have always been very helpful when I have needed help. All in all an excellent product at an affordable price winner winner in my eyes More...

Reviewed on Google Maps

We have been working with CPA since June 2018, we have never had any outside help with our credit control but thought as our company grows it was definitely something to consider. To be honest we have never looked back. Through the work that CPA have already taken on from us we have seen great results. Receiving payments off customers that I doubt we would have been able to collect on our own. Great, friendly staff, always there to answer any questions. Would definitely recommend CPA to other businesses and look forward to continuing working with them in the future. More...

Reviewed on Google Maps

Nothing but a scam, We signed up to them as they promised us a 'money back guarantee' when we try a claim told you cant, when we try to cancel you cant you trapped, only seen the rep when we singed up and now when we are trying to leave 1 year latter.
they just want to pass the debt on. they have excepted we do not live there, wrong address even with all the evidences saying they do. they just want to pass it on so your charged more or tell you to wright it off I could have done that with out paying £1600 More...

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Reply from The Credit Protection Association plc

Dear Mr McMeeking, Your claim under the guarantee was not accepted as the guarantee - which is clearly set out on the contract - only covers debts that are up to 12 months old. It is true that we were not able to collect the old debts that you passed to us but of the 84 debts you passed to us - we collected payment in full on 51 of the debts and otherwise resolved 11 other accounts. taking into account the recoveries made and excluding the older debts, as was explained to you, you did not qualify for a refund under the guarantee. You also will be aware that we agreed to allow you to terminate the agreement despite the fact that you did not give proper notice and we cancelled the renewal subscription. James Salmon Operations Director

Nearly 5 years ago we issued a cheque insettlement of a debt of £36 within the terms of our contract. Our creditor delayed banking that cheque for 12 days. In December 2018 CPA wrote to demand payment of 11p interest plus £40 compensation. There is no debt and the relationship with our supplier is damaged by the actions of CPA. Use CPA for legitimate debt collection but there actions in this regard are unacceptable. More...

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Reply from The Credit Protection Association plc

Dear Mr Bob Delaney, We note what you have written but, because you have not given the name of your company and the full particulars, we are unable to deal with the issue and give you a proper response. The full particulars were given within the letter(s) we would have sent you and all it needed was a simple telephone call to our switchboard or an email. We presume the matter you are writing about concerns a claim for LATE PAYMENT COMPENSATION with reference to an alleged late paid invoice which may not have been settled per the credit terms agreed with our Client. All business suppliers who are paid late by their business customers are entitled to claim late payment compensation under The Late Payment of Commercial Debts (Interest) Act 1998 and this is how we help Clients when requested. Please now contact me directly and I will be pleased to investigate your issue thoroughly. David S. Baber Managing Director CPA (LPC) Recoveries Limited London, W6 0RX

Ben gets the job done keeping your money where it should be in your account!!

Reviewed on Facebook

Reviewed on Google Maps

This business is nothing but a scam!!! We signed up to them as they promised us a 'money back guarantee' where if they did not reclaim 10 times the joining fee (£1330) of money owed to our business, then we would receive the joining fee back after 1 year. We signed the agreement after asking numerous times if there were any clauses or exceptions to this agreement which we were told there wasn't. Once we had the agreement I then noticed the teeny tiny small print on the reverse which made our business an exception to the money back guarantee. I cancelled the agreement think I was covered by the consumer credit act 2 week cooling off period to which they responded this doesn't apply as I signed 'COMMERCIAL CREDIT AGREEMENT'! They are now chasing for the £1330 joining fee! anyone had similar experiences? More...

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Reply from The Credit Protection Association plc

Dear Mr Smith, We take exception to the allegation that we are a scam. The Credit Protection Association Plc started in 1914 and has had 100,000s of commercial clients over the years, many for many decades. Clearly there was a breakdown in our relationship very early on however the circumstances described are fairly unique. I did find a case similar to the one you describe, shortly before your post although I can find no "T Smith" involved". In that case we did indeed agree to cancel the subscription following an investigation and no subscription was ever paid. James Salmon Operations Director 31/07/2019.

Appalling service, they have no idea of what they are doing whatsoever. Some of their staff are even unable to communicate in proper English, steer away and use an alternative to these amateurs.

Reviewed on Google Maps