London, Surrey, Essex, Berkshire, Hertfordshire, London
We offer professional help to resolve your pets problem behaviour. We cover London, Hertfordshire, Berkshire & Buckinghamshire.
The Cat and Dog Co offer a friendly, personal, professional pet care service including canine and feline behavioural help, dog training, dog walking, residential dog training and boarding.
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9 customer reviews
Daphne
Dog Training
Very poor service.
I used this company 2 years ago when I had behaviour issues with my 2 chihuahuas. Michelle turned up 45min late - blaming the difficulty to find parking, even though I had advised on the location of ‘pay and display’ parking on my street.
She didn’t apologise and was actually quite rude when she finally arrived, which was not what you would expect from a professional.
She then spent 30min giving me the most ridiculous advice (keeping my super energetic dogs locked in my 2 square meter kitchen when I was away) and other basic advice that I could have just found with a quick google search.
She then spent the rest of the session asking me about weight loss tips since I am a personal trainer.
Overall really bad experience and biggest rip off. I spent a lot of money on this consultation and it was just a joke.
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Liza
Dog Training
Shortly: After changing the visit date few times and moth later we finally met. Michelle came and was very nice, we talked about out dog and everything looked to be ok.
She promised follow-up via e-mail with her recommendations, exercises we have to do and things we have to get to properly train him, videos to show the process etc.
I am afraid since 22nd of July we have nothing back will today 20th of August. Not exactly what I was expecting looking for long time partnership.
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Alison Blackburn
Michelle was invaluable in helping us with our dog's behavioural problems. We were really struggling and quite frankly, could not have continued to keep him had it not been for Michelle's level of expertise. We had already had visits from another behaviourist and trainer who was unable to help us, so we approached sourcing another behaviourist with trepidation. However Michelle's professionalism and knowledge gave us the confidence to proceed, and we are very, very grateful for The Cat and Dog Company's help! Would not hesitate to recommend Michelle and The Cat and Dog Company to anyone needing help with their pet! More...
Laura Jackson
From the initial communication, to the actual consultation, our experience with The cat and Dog company was excellent. Michelle has made a huge impact on our dog's behaviour, which has improved immeasurably. We were getting to the stage where were at a loss of what to do and I was getting concerned we would not be able to keep her if her aggression didn't stop. I would recommend Michelle and the Cat and Dog Company without hesitation. Thank you! More...
Bill Clarke
Cat & Dog Co operate an easy to use website which makes me feel confident that the people recommended will take care of my dog as if he were their own. The response was very fast and after meeting with the dog walker I knew all would be well I have no hesitation in recommending The Cat & Dog co to anyone looking for a safe caring person to take care of their pets. More...
Kathryn Tyler
I hired a dog trainer in the past and this was a whole different experience. Michelle was very reassuring and confident in her knowledge. She had some great practical changes to introduce immediately and I feel confident in moving forward with behaviour modification as well as diet changes. More...
Sophie
Dog Training
Very knowledgable and understanding, friendly too! Very quick to respond and visit us!
Sharon
Dog Training
Very professional response to my request for a quote. Detailed response. Due to a change in my personal circumstances I did not proceed with the service but would not hesitate to contact The Cat & Dog Company again should I wish to proceed in the future.
Emma
Dog Training
Great communication. Good meeting really personable and has a lot of knowledge and experience. looking forward to working with them again.