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The Awareness Centre

Lambeth, Greater London

(30)
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4/5

30 customer reviews

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6 February 2024

Reviewed on Google Maps

6 February 2024

Reviewed on Google Maps

6 February 2024

Reviewed on Google Maps

6 December 2023

It was very disappointing to do a first call/enquiery. I won’t go into details as it’s all public, but not a caring place based on my experience.

Reviewed on Google Maps

6 October 2023

From someone who trained as a therapist under their guidance from October 2021 - April 2022, I didn't even end up completing the course. I will explain reasons here. I have had time to think whether I even wanted to write this review. I feel it is my duty to call out places such as this which are damaging people's mental health further. This place was always in the 'process of being accredited' since its inception, which means it's not even a course recognised by the BACP. This is coming from someone who understands exactly what it is to resolve trauma with actual honesty, and authenticity. Stop feeling tension due to trauma in your body, etc. It is imperative to help better yourself, and make a better life for yourself. I feel people should stay away from this place. I came from every issue under the sun including depression, abuse, addiction, abandonment issues, and you name it, and seemingly have come mostly out the other side (I still have some small way to go, but I am getting there to a point where I feel no fear of anything now). I understand it is advised that any individual should not be training to become a counsellor if they have had a bereavement in 2 years prior to taking any training. I was not asked that in my interview which was conducted over zoom. The interview was a short process lasting around 20 mins. Didn't really feel as if I was properly vetted. You can understand as a result how many counsellors eventually end up becoming qualified. Yet these individuals still have a lacking in self awareness, and having not resolved their issues to a point where it doesn't affect them on even a subconscious level. It is important for people who are in a vulnerable state to not be affected further/ damaged more. The course itself had some good, and occasionally useful content such as the Maslows Heirachy, and introduction in Freuds teaching. However, the amount of anxiety the other trainees clearly had was too much to even try and concentrate on the course material. One of the other trainees even said that he found the triads (where we were split into groups and you had the therapist, the client, and an observer) we were made to do was better than his actual therapist (Are you actually serious, what does that say about your therapist?). There were examples of a lot of people pleasing stuff going on here, this was just the one that actually tipped me to the point to stop studying with the Awareness Centre. I felt their fishbowl technique (this is where you have the client, and therapist sitting in the middle and everyone else is watching) is a fantastic thing to push people out of their comfort zone. Other than this, I felt there was a lot of just trying to push along the point (and trying desperately to not hurt people's feelings), and not getting to the actual root cause of the issue which is actually how a therapist can actually make a difference in people's lives. A lot of people cannot handle honesty (from a good place with good intentions), but it is imperative for your personal growth. There was lack of awareness at this place from all areas (quite ironic given the name). When asked if I would come back on the course in October of 2022 for a January start, I decided to try and finish what I had started but said I had an issue paying, so was wondering if I could split the payment over the three months I had left (which were set up as monthly payments anyway up until that point). If the company actually cared about my training at all, there should have been no problem agreeing, but they wanted all the money up front, and when I said I was struggling due to the cost of living crisis, they basically said I had to wait until I paid the full amount to resume my training. I understand this review will be damaging for your company, but with all due respect you should be more responsible with how you conduct yourselves with relation to people's mental health. If you say that 'you cannot find record of me studying there', I will be posting screenshots of email correspondence. More...

Reviewed on Google Maps

6 June 2023

I can't recommend Dr Tessa enough. A kind, caring and intelligent approach to therapy!

Reviewed on Google Maps

6 May 2023

Reviewed on Google Maps

22 May 2019

I had my teenage daughter come here and I have to say I was really disappointed. The therapist we had was inexperienced and had no clue how to help my daughter, she would come out of sessions worse than when she went in and felt like there was no hope. The therapist we had even if qualified had no where near enough experience to deal with such a delicate situation. I feel there is a reason this place charges less than other places and that’s because they use trainees and they should make this very clear. A full and thorough profile of each of the therapists should be on the website, showing qualifications and years in practice. I was new and naive when starting this journey. I may get a response from the centre stating they have no record of me but that’s because I do not share the same surname as my daughter. This centre may have been great for some but for my daughter it definitely was not. More...

Reviewed on Google Maps

25 March 2019

I will forever be indebted to the great Doctor Tebe for fixing my broken marriage after my husband left me for his mistress for 6 months. I never believed in spells until my friend introduced me to him. At first, I was skeptical about him because I heard a lots about false spell casters but I put my doubts behind me for i was desperate to get my husband back and I did according to what he instructed me to do. Now my husband is back just within 48 hours of contacting him. I'm living happily with my husband again after 6 months of divorce and I will not rest till he's known all over the world. He's also specialize in money spells, lottery spells, sickness spells E.T.C. Get connected with Doctor Tebe now, his email is drtebe2@gmail. com or WhatsApp on +2348140544262 or Website: https://drtebespiritualhome.000webhostapp.com/sendmail.php
More...

28 February 2019

I just completed a round of Talk Therapy here with Asta Brandes. I can't recommend her highly enough.She offered a compassionate and thoughtful space to talk about my thoughts and offered constructive and insightful advice where appropriate. The reception staff were always efficient and welcoming.I opted for the cheaper sessions at £35 and feel they were definitely worth the money. More...

Reviewed on Google Maps

30 November 2018

They care more about rules than patient welfare - enforcing rules that have the most negative effect on people at their most vulnerable.

Reviewed on Google Maps

1 October 2018

Highly recommended and most professional service which consists of carefully vetted clinicians who have been helping clients with various presenting issues for many years now. The booking system is ever so easy and The Awareness Centre team are helpful, knowledgable, polite and understanding. The Awareness Centre provides high quality service in a safe, non judgemental place where confidentiality is paramount. I cannot speak more highly of them. More...

Reviewed on Google Maps

1 September 2018

This place uses trainees as cheap labour (and actually free labour) to run IAPT contracts for which it receives public funds. They are all about making money. And be careful about the positive reviews on here. For instance, Kelly Garrett is listed on its own website as the Clinical Director of The Awareness Centre. More...

Reviewed on Google Maps

17 August 2018

It's a fantastic institute for learning and growing!

Reviewed on Facebook

3 July 2018

I just today ended therapy here and highly recommend the service. My therapist was insightful and succeeded in creating a safe, non-judgemental environment in which it feels comfortable to be open. He was at all times professional without sacrificing the personal, empathic aspect characteristic of the best therapists. I always enjoyed our sessions. More...

Reviewed on Google Maps

18 June 2018

I just today ended therapy here and highly recommend the service. My therapist was insightful and succeeded in creating a safe, non-judgemental environment in which it feels comfortable to be open. He was at all times professional without sacrificing the personal, empathic aspect characteristic of the best therapists. I always enjoyed our sessions. More...

Reviewed on Google Maps

18 June 2018

I just today ended therapy here and highly recommend the service. My therapist was insightful and succeeded in creating a safe, non-judgemental environment in which it feels comfortable to be open. He was at all times professional without sacrificing the personal, empathic aspect characteristic of the best therapists. I always enjoyed our sessions. More...

Reviewed on Google Maps

29 May 2018

Comprehensive service and experienced professionals make this service in SW London one of the best. Would highly recommend

Reviewed on Google Maps

29 May 2018

In summary:- Unqualified, unprofessional therapists- No privacy: you can hear what other clients are discussing in their sessions from receptionAwful place. After booking with one therapist and then being told the next day he was no longer available, I booked with another therapist. She called me to rearrange our session for several days later (without notifying the Awareness Centre, something I was later told was not allowed). So I then waited until the new agreed session and left work early to attend. The therapist simply did not turn up to my appointment, so I waited in reception for half an hour, where I could clearly hear another client talking and crying in a session next to the reception area.I raised my experience as a complaint and received a grovelling apology from management, but two months later, I can see that the therapist in question is still listed on the site.Quite shocking to be messed around on this level when you consider this place is dealing with emotionally vulnerable people – and the lack of confidentially is inexcusable.AVOID. More...

Reviewed on Google Maps

29 May 2018

Fabulously refurbished. Bright, welcoming staff and a great selection of therapists to choose from

Reviewed on Google Maps

29 May 2018

High quality low cost counselling. Fantastic and worthwhile. Super organised and efficient centre.

Reviewed on Google Maps

29 May 2018

Warm and welcoming; a great therapeutic space...

Reviewed on Google Maps

29 May 2018

A warm and welcoming therapeutic space for counsellor and client alike.

Reviewed on Google Maps

26 March 2018

In summary:
- Unqualified, unprofessional therapists
- No privacy: you can hear what other clients are discussing in their sessions from reception

Awful place. After booking with one therapist and then being told the next day he was no longer available, I booked with another therapist. She called me to rearrange our session for several days later (without notifying the Awareness Centre, something I was later told was not allowed). So I then waited until the new agreed session and left work early to attend. The therapist simply did not turn up to my appointment, so I waited in reception for half an hour, where I could clearly hear another client talking and crying in a session next to the reception area.

I raised my experience as a complaint and received a grovelling apology from management, but two months later, I can see that the therapist in question is still listed on the site.

Quite shocking to be messed around on this level when you consider this place is dealing with emotionally vulnerable people – and the lack of confidentially is inexcusable.

AVOID.
More...

Reviewed on Google Maps

1 March 2018

Comprehensive service and experienced professionals make this service in SW London one of the best. Would highly recommend

Reviewed on Google Maps

12 December 2017

This place uses trainees as cheap labour (and actually free labour) to run IAPT contracts for which it receives public funds.

Reviewed on Google Maps

29 May 2017

The Awareness Centre offers a fantastic opportunity for everyone to access talking therapies, from low cost for people on lower incomes through to the other end of the spectrum. Over many years, the Awareness Centre has carved out its name as a leading provider of therapeutic services in South London. More...

Reviewed on Google Maps

29 May 2017

I was very impressed with this local centre for counseling services - they have low cost options for those who may be struggling financially, and a wide range of different therapies/services are offered. Would
recommend!

Reviewed on Google Maps

2 December 2016

I was very impressed with this local centre for counseling services - they have low cost options for those who may be struggling financially, and a wide range of different therapies/services are offered. Would
recommend!

Reviewed on Google Maps

23 September 2016

The Awareness Centre offers a fantastic opportunity for everyone to access talking therapies, from low cost for people on lower incomes through to the other end of the spectrum. Over many years, the Awareness Centre has carved out its name as a leading provider of therapeutic services in South London. More...

Reviewed on Google Maps