Loading...

Please wait ...

Thames Audio Video logo logo
T

Thames Audio Video

Twickenham, Middlesex

(36)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

Reviews (36)

Leave a review
5/5

36 customer reviews

Loading...
27 June 2022

Superb old-fashioned service - capable, courteous and swift.
My old pocket radio repaired and a new stand-by bought .
This shop is a great find !

10 July 2019

Bobby came and dealt with our broken projector. He diagnosed the problem, provided a replacement machine and fixed the broken components which had caused the issue. Communications were great and we are delighted with the solution. (The previous engineer had come back repeatedly without fixing it.) Would highly recommend. More...

Reviewed on Google Maps

8 July 2019

Thoroughly recommended. Fixed our broken projector with prompt and friendly service. Previous engineer had not managed to fix it despite repeated visits. Very happy with the service and would highly recommend. More...

Reviewed on Yell

6 June 2019

T.A.V. have done several repairs for me - they're always successful. Great to find an old-school Repair shop, thus avoiding the modern day consumer-led rubbish bin. Well worth visiting.

Reviewed on Yell

26 May 2019

Had problems with DVD/TV connection. Paid a house call and arrived after hours. Fixed problem, friendly service- £40.00.

Reviewed on Google Maps

25 March 2019

Bobby is brilliant at what he does - nothing is too much trouble. He works hours to fit with your schedule and is professional, friendly and very thorough. He is very responsive and the best I have come across. More...

Reviewed on Yell

29 January 2019

Amazing place, great service and good prices. I could not recommend this shop more

Reviewed on Google Maps

5 January 2019

Fantastic customer service and very knowledgeable staff. If you live in the area it's definitely the shop to go to as I have tried a few shops over the years!

Keep working hard guys!! :))

5 January 2019

Fantastic customer service! I walked in at 5 in the evening needing my phone fixed. He agreed to fix my phone after hours and then DELIVER it to my house! Definitely going to use Thames Audio Video again.Keep up the good work guys :))) More...

Reviewed on Yell

30 December 2018

Fab service! Highly recommend!!

Reviewed on Google Maps

30 December 2018

The customer service delivered by Thames Audio Video is exemplary- surely the best in the country. I arrived to collect my repaired speaker but unfortunately the store was closed due to a family emergency. I called them at 5 to voice my frustrations, and Bobby very kindly agreed to drop the speaker to my home address in Surbiton later the same evening.This is truly amazing and I cannot imagine any other business performing to this standard.Keep up the good work guys! More...

Reviewed on Google Maps

1 September 2018

Fixed a record player that others had failed to repair. The price was very reasonable, and although needed to be returned to them to fine tune it, they didn't charge any more. Very friendly and have my full confidence, hence going back with my amp. So happy to have found a decent local old-school repair service - a dying breed! More...

Reviewed on Google Maps

2 August 2018

Fantastic service. Bobby didn't leave until we were both satisfied that the job had been done completely. Fast and efficient and well priced.

Reviewed on Google Maps

2 August 2018

This is a great shop run by friendly, super-helpful experts who know and love their stuff. I’ve used Thames Audio several times. Most recently, my extremely unwell ’90s Sherwood amp/tuner was met with enthusiasm (the team love a challenge!) before being cared for and nursed back to full health. My amp had recently suffered a total power failure, but is now happily blasting again. Better still, the stereo FM radio is restored and fully operational, including display lights, for the first time in over a decade. Bobby even waited after opening hours when I was coming to collect and my train was late! A massive thumbs up from me. More...

Reviewed on Google Maps

5 July 2018

This is a great shop run by friendly, super-helpful experts who know and love their stuff. I’ve used Thames Audio several times. Most recently, my extremely unwell ‘90s Sherwood amp/tuner was met with enthusiasm (the team love a challenge!) before being cared for and nursed back to full health. My amp had recently suffered a total power failure, but is now happily blasting again. Better still, the stereo FM radio is restored and fully operational, including display lights, for the first time in over a decade. Bobby even waited after opening hours when I was coming to collect and my train was late! A massive thumbs up from me. More...

Reviewed on Yell

5 July 2018

Bobby set up my home wifi system (including a cable to the shed, and various access points) and my Sonos sound system. he has great knowledge of these systems and didn't leave the job until we were both happy that it was working correctly.

Reviewed on Yell

29 May 2018

Looking to get your much loved electronics fixed or purchase new upgrades!!! Then, what are you waiting for? These guys are not only experienced BUT super friendly, very professional and will go the extra mile to keep the customer satisfied. I recently took my Denon 2900 and Nakamichi BX-300E which had complicated issues and they fixed it not only expediently but EFFICIENTLY AND EFFECTIVELY! Thank you Bobby and The Team. Mr F FernandesSW16 More...

Reviewed on Google Maps

29 May 2018

Excellent service from these guys. Fast, efficient and reasonably priced too.

Reviewed on Google Maps

29 May 2018

I have used Thames Audio and Video twice and cannot recommend them highly enough. Both times they fixed the power socket on my laptop. The first time they found a solution which allowed me to use it again, but then took the trouble to later install a brand new part. The second time it was a much more complicated power failure. I urgently needed it, and Bobby went to great lengths to make sure it was fixed the same day (even driving several miles to pick up a part). It was exceptional expertise and service, and yet charged extremely reasonably on both occasions. I cannot recommend them highly enough. More...

Reviewed on Google Maps

14 April 2018

I have used Thames Audio and Video twice and cannot recommend them highly enough. Both times they fixed the power socket on my laptop. The first time they found a solution which allowed me to use it again, but then took the trouble to later install a brand new part. The second time it was a much more complicated power failure. I urgently needed it, and Bobby went to great lengths to make sure it was fixed the same day (even driving several miles to pick up a part). It was exceptional expertise and service, and yet charged extremely reasonably on both occasions. I cannot recommend them highly enough. More...

Reviewed on Yell

19 March 2018

One of the highlights of my year is the Six Nations Championship rugby tournament.Unfortunately, my TV stopped working the week before the tournament was scheduled to begin (late on a Saturday night). Hoping Bobby could help, I decided to send him a text on his only day off and he called me.He came first thing Monday morning to take my TV away, repaired it, returned it back and installed it again for me in time to watch the opening game.I have to say I have been giving business to Thames Audio for over 14 years and based on this experience, I am so glad I do. I will certainly continue.Keep up the great work. More...

Reviewed on Yell

29 January 2018

I have had my Iphone 6 screen replaced from Thames Audio Video 3 times now. The service has always been fast, efficient and reliable. The prices are also competitive. With the most recent repair last week, they found that the frame of the phone was slightly bent - they straightened this for me within the cost. Highy recommended. More...

Reviewed on Google Maps

6 January 2018

Helpful, knowledgeable and always willing to sort out the best way to fix problems with audio-visual, telephone, or other electronic issues. Highly recommended

Reviewed on Google Maps

6 January 2018

The team at Thames Audio are a godsend! Helpful, knowledgeable and prepared to sort out your problems the most cost-effective way possible. The TV remote was the first thing I needed a replacement for, which they found for me. Then the TV developed problems itself and Bobby made a home-visit, took it away to diagnose, quoted very competitively for the repair, fixed it and brought it back exact;y as promised. Would recommend them unhesitatingly for your TV and electronics needs More...

Reviewed on Yell

28 December 2017

Looking to get your much loved electronics fixed or purchase new upgrades!!! Then, what are you waiting for? These guys are not only experienced BUT super friendly, very professional and will go the extra mile to keep the customer satisfied. I recently took my Denon 2900 and Nakamichi BX-300E which had complicated issues and they fixed it not only expediently but EFFICIENTLY AND EFFECTIVELY! Thank you Bobby and The Team. Mr F FernandesSW16 More...

Reviewed on Yell

22 December 2017

Friendly helpful reliable .and reasonable prices

Reviewed on Google Maps

22 December 2017

Fast reliable service very reasonable prices highly recommend

Reviewed on Yell

11 December 2017

Excellent service, very quick, efficient and fair. Communication was outstanding and the speed of the repair was fantastic, would highly recommend the service of Thames Audio Video and would use them again without hesitation.

Reviewed on Yell

18 November 2016

We have been customers of Thames Audio Video for over 10 years.We have bought TVs , video recorders,cd players etc.Each time Bobby has carried out the installation/setup. When we built our kitchen extension he did all the work on rerouting and reconnecting the outside aerial.He has also installed TVs in two of our bedrooms.He helped us solve problems with our Sonos system.He is our " go to" man on all things to do with TV and Sound equipment. The service is fast, efficient and he is always good humoured.He is a very clean and tidy worker and shows great respect for the house in which he is working. More...

Reviewed on Yell

15 November 2016

Came late at night and sorted out our Technics system which the carpet layer had completely disconnected and could not put back together! Polite , efficient and totally reassuring. Family business and well worth the standing call out charge. More...

Reviewed on Yell

12 October 2016

I have been using Bobby for almost ten years - he has installed tv & audio in my last two homes and recently upgraded my TV's. He has delivered consistently great service, resulting in TV's that float in the air and not a wire or a device to be seen. More...

Reviewed on Yell

19 July 2016

I moved to Teddington a couple of years ago, but was unable to put my Music Centre together. I also hadn't used it for nearly 19 yrs as I previously lived in a flat and the resonance could be heard by the flat above. I was shopping in Twickenham and walked passed Thames Audio Video and thought that I would go in and ask if they could do anything with my Music Centre. I explained my problem and Bobby said that he would come to my home and put the Music Centre back together, which he did. Unfortunately the Record Player was not functioning, so Bobby took it away to see if he could get it working again. During this time I was now able to listen to my CD's etc again! I was thrilled!!Just over two weeks later Bobby brought the Record Player back fully mended, and I am now able to play all my vinyl records from the 60's on-wards, unbelievable!! I can now play all my vinyl records, CD's, tapes and listen to the radio. I am over the moon. Thank you Bobby.Vivienne - Teddington More...

Reviewed on Yell

15 June 2016

Friendly, professional service and excellent rates. I highly recommend the services of Bobby at Thames Audio Video – very patient and gave excellent advice on all tasks carried out.

Reviewed on Yell

22 May 2016

I am very pleased with the recent repair done to my ageing Aiwa music centre which is now working wonderfully again. Thank you!

Reviewed on Yell

24 April 2016

When an old amplifier of mine started to break, Bobby had the dedication to repair a long out of stock board in it, whist promising the service would be free if he was unable to fix it. When the HDMI ports still weren't functioning fully after I got the amplifier home, Bobby visited me after work and managed to provide a solution there and then. More...

Reviewed on Yell

8 March 2016

I employed Bobby to disconnect our old TV above the fireplace and to reposition a new TV in an alcove. He rechased cables, positioned a bracket, fixed Apple TV, connected the new TV, filled, sanded, tidied up and delivered everything with a smile. Nothing was too much. EXCELLENT service. Highly recommended. More...

Reviewed on Yell