Tech Master IT Services

Tech Master IT Services

Tech Master IT Services locationCardiff, South Glamorgan

We are Tech Master IT Services - the IT specialists in Cardiff.
Our technicians are highly qualified with over 15 years’ experience and are specialists in Apple devices such as: MacBook, MacBook Air, MacBook Pro, and iMac as well as iPhone, IPad and Apple Watch. Tech Master will diagnose, service and repair all your mobile devices including data recovery. We are leaders within the IT industry. We offer a fantastic 6 months’ warranty on all repairs and will collect and return your repaired device at no extra cost to you.
Tech Master also specialise in screen replacement on any device whether mobile phone or laptop, including HP, Dell and Acer. We also replace faulty keyboards and charging sockets.
We can recover your lost data whether from faulty hard drives or phones, our state of the art in-house equipment and latest software, allow us to recover up to 99% of your files, photos, music and contacts.
So give us a call today, for a free, no obligation quote and see for yourself why we are considered the No. 1 IT repair shop in Cardiff!
49 Whitchurch Road Cardiff CF14 3JP
02920627284
http://www.techmaster.co.uk/

Tech Master IT Services Reviews

Tech Master IT Services Reviews


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Tech Master IT Services


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Review of Tech Master IT Services by Dogeyplays dog
5 days ago

I'm an electronic engineer. Most stuff I fix myself. But some jobs need proper technician skills on top of the engineering. New usb/charging port on my son's tablet. Less than 24 hours. Son happy, no need to lose all his game progress. Me happy, no need to buy a new one. Will be back next time I have a tricky repair.

Dogeyplays dog
Review of Tech Master IT Services by Edward Knight
4 days ago

Went in with a dodgy charging port on an iPhone 5s. Turned out to just be a build up of fluff. Was sorted quickly, with no charge! Kind and friendly service, would definitely go back

Edward Knight
Review of Tech Master IT Services by Josh Oates
2 months ago

Took phone in for a screen repair. New screen looked great, but when I was handed back the phone the chap said 'your battery is jumping' sure enough I was dropping from 80% down to 6%. Can't prove anything.

Suspicion is that they take batteries out of good phones during screen repairs and use them for people who come in for battery replacement. Great business model!! Try another store, dont trust the 5* as they probably reviewed themselves!

Josh Oates
Review of Tech Master IT Services by stuartfagg1
2 months ago

Don't buy into their guarantee of warranty. While I trust a lot of people come out of this shop satisfied, my experience was one of extremely poor customer service. I went in for a simple screen repair, and came out with what Apple called 'irreparable damage'. I was disappointed that Tech Masters tried to blame the resultant damage on me, and even more so that they could not hold up their end on a verbal agreement for a refund. As my £90 screen repair did not repair anything and in fact broke my phone, I was told to come back for a refund if they could not fix it. They tried to assure me they did not cause the damage, but it was working well until I picked it up. Once Apple had seen it (Tech Masters told me to go to them in the end), they gave me a new phone for free and told me not to go to these sort of places for repairs. IT Tech Masters then refused a refund. I have no idea what the warranty was for, but they were adamant I got my repair and refused me once I came back for it. Disappointed, especially as they held my phone for a week and told me I was 'too inexperienced' to contest what they were saying. A bad time.

stuartfagg1
Review of Tech Master IT Services by Anna Wardlaw
4 months ago

Tech Master IT is one of the most trustworthy, friendly and honest businesses around. Especially in the IT world, where it can be quite easy to rip someone off - these guys go out of their way to give a great service and a straight-up answer to help you out. I had a faulty hard drive which I took in to get checked, and not only did they figure out exactly what the problem was and explain it to me in a way that I understood, but they also gave me free advice on how to fix the problem myself! Can't thank them enough - I will be recommending all my friends to come here for service.

Anna Wardlaw
Review of Tech Master IT Services by Jessica Howells
3 months ago

Excellent and friendly service. My camera memory card was corrupted and it had invaluable photos from my honeymoon on it. Took it to one place who couldn't recover them, but the guys at Techmaster could! They went above and beyond to help. Would highly recommend!

Jessica Howells
Review of Tech Master IT Services by Phil Watts
4 months ago

Great service, very friendly and honest! I was very impressed. Thanks so much guys. If I have any other iPhone issues I know where to come.

Phil Watts
Review of Tech Master IT Services by Jacqueline Hebner '18
7 months ago

Had an amazing experience with these guys! They're phenomenal at what they do, they're not trying to scam you for money, and they carry out what they say they'll do in a ridiculously short amount of time. I cracked my laptop screen and they fixed that in 2 hours by replacing basically half my computer (charged less than 50% of what Apple was asking for), and then I had water damage on my phone and they worked so hard to fix a phone that I thought was dead. They're amazing, 10/10. I send all my friends there and they've only had great reviews on them as well.

Jacqueline Hebner '18
Review of Tech Master IT Services by R&R Studio
3 months ago

My 7 year old Mac came up with a error folder which I could not fix I took it into st davids Apple Store. Was told HD broken unlikely they would be able to fix as was going into vintage quoted eye watering cost to try but no guarantee that didn't include recovering my data. When I mentioned it would be cheaper to buy a Mac mini and transfer data with a thunderbolt lead the Genius Bar guy dismissed this and started laying on pressure that my machine could be vintage tomorrow or next week then willl never be repaired as parts were impossible to obtain so I should send it off there and then. Unfortunately I don't have a money tree with unlimited funds! Turned to Facebook where a friend recommended TechMasters.

TechMasters quoted me less than half of what Apple quoted they replaced my hadddrive, doubled the memory and recovered everything. My Mac is back up and running thank you TechMasters

R&R Studio
Review of Tech Master IT Services by Tamsin Evans
7 months ago

As a 60 something lady I'm fine with the basics of laptops and phones but anything out of the ordinary confounds me. Mohamed at Techmaster totally saved me when I had to get some hefty files transferred from my phone to a friend in the States. He introduced me to an excellent free website and took the time to make sure I could do it myself next time. He also helped my storage problems. And charged me a pittance. I will certainly recommend him to all my friends.

Tamsin Evans
Review of Tech Master IT Services by Callum Graham
7 months ago

Excellent service. I was having trouble starting up a MacBook Pro I purchased on eBay. They got me up and running with no hassle. Even checked my hard drive and talked me through it each step of the way. Very helpful and knowledgeable. Would highly recommend their services!

Callum Graham
Review of Tech Master IT Services by Mim E.K
6 months ago

Wonderful experience! My iPhone was smashed and it was completely fixed in less than an hour! So worth the money! I recommend this place to anyone!

Mim E.K
Review of Tech Master IT Services by Annie Cartwright
9 months ago

Just brilliant. No nonsense, very helpful and knowledgeable. The guys at Techmaster have fixed a number of IT issues for me not least of all recovering images of my kids from a broken hard drive that was a decade old. I have recommended them to friends and will continue to do so. Thank you!

Annie Cartwright
Review of Tech Master IT Services by Jefferson Bai '18
7 months ago

I have been to them twice, once for fixing the SSD in my macbook air and the other time to fix the charging port on my android phone. Each time, they have been extremely reliable on costs, length of repair time, and giving tips in how to keep your tech safe. They always ask you for confirmation before doing anything to your possessions, which allows you to be there every step of the way. I would definitely give them more than 5 stars if it was an option.

Jefferson Bai '18
Review of Tech Master IT Services by K Thwaini
11 months ago

I had my phone stopped charging. the expectation after checking could be a replacement of the charging port on the phone. Left the phone overnight as was given the evening before. next day I was given my phone back functioning and charging as normal. Cost.. FREE of charge,, as all what needed was cleaning the port only. I was extremely impressed with their honesty. I could easily paid full cost of a replaced charging port if was asked for it & I would not have even realised if it was replaced or not. Very professional, honest, will highly recommend them and will certainly use their service again if needed.

K Thwaini
Review of Tech Master IT Services by Mustafa Hameed
10 months ago

Very helpful, friendly and honest staff here. Sorted my laptop out in a day and also gave me tips on how to maintain it. Not just out to make a quick buck and feed on my lack of knowledge about such things! Which is great! 5 stars!

Mustafa Hameed
Review of Tech Master IT Services by Henry Hanscomb
9 months ago

Very fast service, great staff and good value for money.

Henry Hanscomb
Review of Tech Master IT Services by Steve Johnston
11 months ago

I phoned TechMaster at 18.10 one evening to ask about fixing my iPhone. Answered all my questions and quickly discovered the problem. The stayed open a little later than usual so I could get to the shop and fixed my phone within minutes for an extremely reasonable price, (£150 cheaper than what apple quoted)

I also took in my hard drive and helped me with that too.

Shop itself looks very clean and modern, would recommend to everyone, friendly and helpful service!

Steve Johnston
Review of Tech Master IT Services by Glynne Morgan
10 months ago

Very helpful service! My iPad was playing up and they solved my issue within minutes! I will definitely use again

Glynne Morgan
Review of Tech Master IT Services by SionedEleri
9 months ago

Great guys, sorted me out with a glass screen protector - and saved me an awful lot of money, when there was a hairline crack in it! Thanks a lot 👍

SionedEleri
Review of Tech Master IT Services by Charlotte Lewis
1 year ago

Always save my life with my mac...and so fast! Bunch of legends! So friendly, thank goodness they exist!!

Charlotte Lewis
Review of Tech Master IT Services by Tim R
1 year ago

Top level service. Went to get some data recovered from my SD card from holiday, staff put a lot of effort into it and were very helpful along the way. Would use again.

Tim R
Review of Tech Master IT Services by Naj -ia
1 year ago

I went in with a broken laptop screen which was still use-able but just annoying as the screen kept going funny every time it moved. They did a free check to see what was wrong with it, told me what needed to be done to fix it and then told me the prices so i could then decide if i wanted to go ahead with getting it repaired or not which i obviously did and really glad i did!

GREAT customer service and extremely happy with the work on my laptop. Everyone in the shop is super polite and just so friendly! They're open at such convenient times which made it easy for me to go whenever i was able to and kept me up to date with the progress via text.

Would definitely go again and have already recommended to everyone i know as they are amazing guys (even let me borrow an iphone charger for the weekend as i didn't have one & my aunt who was down for the weekend needed one for her phone!) Genuinely lovely people!!

Naj -ia
Review of Tech Master IT Services by BOZENA MAZIAK
1 year ago

Excellent Service, very professional, fast and friendly. Knew exactly what to do and reassured me about the fix. Had a free diagnostic test done before committing to the job. Did not feel obligated and was really impressed with the quality of service provided. Without a doubt I will be recommending this company to everyone. On behalf of Albany Photo Studio.....Cardiff.

BOZENA MAZIAK
Review of Tech Master IT Services by Valentina Flamini
1 year ago

Excellent service and very kind people! They recovered all my precious data! Very fair price and transparent service. Highly recommended!

Valentina Flamini
Review of Tech Master IT Services by BOZENA MAZIAK
1 year ago

Excellent Service, very professional, fast and friendly. Knew exactly what to do and reassured me about the fix. Had a free diagnostic test done before committing to the job. Did not feel obligated and was really impressed with the quality of service provided. Without a doubt I will be recommending this company to everyone. On behalf of Albany Photo Studio.....Cardiff.

BOZENA MAZIAK
Review of Tech Master IT Services by Valentina Flamini
1 year ago

Excellent service and very kind people! They recovered all my precious data! Very fair price and transparent service. Highly recommended!

Valentina Flamini
Review of Tech Master IT Services by Emily Allison
1 year ago

Very professional service. Offered a free diagnostic on my mobile phone to see whether my photos could be retrieved. Identified the problem and gave a timescale of 1 to 3 weeks to fix and in fact completed work in less than 2 weeks. Really pleased as they have been able to fix phone, retrieve photos and save them on USB. Highly recommend!

Emily Allison
Review of Tech Master IT Services by Naj -ia
1 year ago

I went in with a broken laptop screen which was still use-able but just annoying as the screen kept going funny every time it moved. They did a free check to see what was wrong with it, told me what needed to be done to fix it and then told me the prices so i could then decide if i wanted to go ahead with getting it repaired or not which i obviously did and really glad i did!

GREAT customer service and extremely happy with the work on my laptop. Everyone in the shop is super polite and just so friendly! They're open at such convenient times which made it easy for me to go whenever i was able to and kept me up to date with the progress via text.

Would definitely go again and have already recommended to everyone i know as they are amazing guys (even let me borrow an iphone charger for the weekend as i didn't have one & my aunt who was down for the weekend needed one for her phone!) Genuinely lovely people!!

Naj -ia
Review of Tech Master IT Services by Alice Burke
1 year ago

AMAZING!! - THEY SAVED MY MAC!
After not being able to turn on my mac and only getting as far as the white screen of death, I thought I had lost all of my designs and baby photos of my niece.
I wasn't expecting to fix my mac, I just hoped to get my important info and files from it.
I took it to he guys at Techmaster to see if they could help. After leaving my mac with them, within the hr they rang and had diagnosed the problem. They then gave me price options depending of what I wanted and could afford. Their prices were really reasonable and decided to go for the whole re-vamp. Once complete I nipped in after work to collect, it was like having a new mac. Everything was recovered, everything was updated, they even cleaned my screen!! :)

- Super quick turn around. Dropped off Sat afternoon and it was ready Monday Morn.
- Really clear in explaining what the problem was and what they needed to do and did to fix it.
- Great customer service.
- Easy to get to and open until 9PM so super easy to drop in after work.
- 100% recommend & have already sent work colleagues in their direction who are also over the moon with their work.

THANKS GUYS!!!

Alice Burke
Review of Tech Master IT Services by Tim R
1 year ago

Top level service. Went to get some data recovered from my SD card from holiday, staff put a lot of effort into it and were very helpful along the way. Would use again.

Tim R
Review of Tech Master IT Services by Jo Howcroft
1 year ago

Very helpful, very knowledgable. Explained everything well and then carried out my MAC upgrade on time and showed me all the new functions etc before I left the shop. Glad I've found this place.

Jo Howcroft
Review of Tech Master IT Services by paul willis
1 year ago

HI GUYS, I WOULD LOVE TO SAY A FEW WORDS ON MY WHOLE EPISODE ON THE P,C, . GREAT SERVICE. GREAT PEOPLE, GREAT END RESULT, MANY THANKS. PAUL.

paul willis
Review of Tech Master IT Services by Germain L
1 year ago

Went to fix my broken iphone 4 screen - got it fixed in less than an hour! These guys are very honest and their prices are more than reasonable!

Germain L
Review of Tech Master IT Services by Nick Smith
1 year ago

Absolute diamond of a find. Lovely to work with and exceptional value for money. Will be recommending to all friends and business contacts as I am extremely happy with the service.

Nick Smith
Review of Tech Master IT Services by Javier Gallego
1 year ago

Great and fast service, ofc 5 stars for them!

Javier Gallego
Review of Tech Master IT Services by CF24 Limited
1 year ago

sorted out my Iphone after another shop said they couldn't fix it.

CF24 Limited
Tech Master IT Services on Google Maps

Tech Master IT Services Location

49 Whitchurch Rd, Cardiff CF14 3JP, UK

Services provided by Tech Master IT Services

Tech Master IT Services Services

iPhone Repair Cardiff

We specialise in iPhone repairs from software issues to screen replacement.

Apple Repair Cardiff

All Apple devices are covered with six months repair warranty.

iphone screen replacement cardiff

We only use high quality screens to replace your broken or faulty iPhone.

MacBook Repair Cardiff

All Mac devices are covered, including MacBook Air, MacBook Pro, iMac and Mac Mini

iMac Repair Cardiff

We can replace your iMac hard driver and recover all your data with six months warranty on all iMac repairs.

Laptop Repair Cardiff

All laptops are covered, including Dell, Lenovo, Asus, Samsung and Sony

Data Recovery Cardiff

We can recover lost data from hard drives, memory sticks, phones and almost any device depending on the condition.

iPad and iPod Repair Cardiff

We cover all tablets and iPods including iPad Pro and iPod 5th Generation

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