Swift Digital IT and Websites
London
(7)
London
(7)
Dynamic, friendly and efficient IT Support company specialising in all areas of IT including telephone, remote and on-site support, and cloud technologies.
What makes us unique?
- 15 minute technical response SLAs on all contracts
- Single monthly fee
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7 customer reviews
Randy Carlito Lumhod
Quick IT assistance & reliable
Reviewed on Facebook
Rephael House
I have nothing negative to say about this company they have offered us a professional and consistent service. They really are a one stop shop for anything web and IT based. Try them you will not be sorry.
Reviewed on Google Maps
Niall De'Ath
My Laptop decided one night to eat its own hard-drive, and I was ready to drop another £600 on a replacement, but I got talking to the guys here and they went above and beyond.
Not only did they identify the problem quickly and keep me updated every step of the way, they gave me options for repair to decide on and helped me select the best option.
They installed a new SSD drive, gave the laptop extensive testing and kept it all at a low cost! They even cleaned the laptop! (which was in a pretty poor state upon arrival, thanks to my less than stellar caretaking)
It runs even better than new, and I can't thank them enough. Reccomended to all my colleges, friends and family.
Thanks Swift Digital team!
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Reviewed on Google Maps
Eva
I'm delighted with Swift Digital. The IT support and website company have provided me with a fully bespoke and mobile friendly website and content management (admin) system for my business. Initially the website was designed and developed over four years ago (again by Swift Digital) and I was just as happy then, but after four years of online growth, it was time for an update and new business features. Swift Digital are honest, fair and always get the work done above and beyond expectations. I have no hesitation in recommending them to anyone. More...
Reviewed on Google Maps
john bourdeaux
We are a small but ambitious start-up business - swiftdigital did a great job on our web site, delivering an impressive but cost effective solution that meets our requirements today, and offers sufficient flexibility to cater for our future expansion. See our web site at newriverbrewery.co.uk More...
Reviewed on Google Maps
Daniel Newton
Swift digital couldn't have met my expectations any better. The design for my website was like no other I have seen, completely unique and individual.
I am delighted with my final product, my website has now gone live and is receiving great feedback from customers.
A special thank you to Tas at swift digital who was always at the end of the phone or email when needed and made life very easy for me when adding content to the website. This new content was immediately added when asked and I am amazed at how fast and efficient swift digital were in creating my website design and then ultimately delivering the completed end product.
Thanks guys!
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Reviewed on Google Maps
Connie Angelmedium
I have been looking for over two years for the right trustworthy company until one day I was guided to a place that for many years I passed every day, it was like someone had taken over the steering wheel of my car!
My website has now gone live, and with this I would like to say a big thank you and to highly recommend Tas Georgopoulos and his team at Swift Digital for their understanding and dedication to creating what has been a dream of mine for a very long time; a website that reflects my work. Thank you once again for a beautiful site!
Hope & Light
ConnieAngel
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Reviewed on Google Maps
What makes a great website?
Your website is your electronic business card and potential customers will decide whether you are worth calling from the first 10 seconds of hitting your site. Your brand, the presentation of your website and the overall feeling a potential customer gets is the difference between your phone ringing or not. At Swift Digital we have invested heavily in our brand and our websites ensuring that the correct message comes across; a dynamic professional yet fun company that will make sure that the client is always looked after.
What questions might you ask a client when starting a new project?
Depending on the type of project we would initially ask:
1) What are you hoping to achieve?
2) What are your expectations of your IT Support/Website company?
3) What are your budgets?
4) What are your timelines?
The questions asked will vary depending on whether the client is looking for IT Support, consultancy or a website.
What do you love most about your job?
IT and Websites are a passion for me, always have been. Having worked in a number of companies previously (from SMEs to Public Sector) I became incredibly frustrated that customer satisfaction wasn't the primary objective. My passion is making people happy and singing Swift's praises. We love growing the IT as the companies grow and being an integral part of the customer, we always treat the client networks and websites as if they were our own.
What inspired you to start your own business?
The lack of customer service drove me to start my own business. I wanted to create a business that would truly put the customer's needs first. Out objective is always to make sure the customer is happy, and just as importantly to provide a fantastic and dynamic level of service at a competitive price.
Why should our clients choose you?
Clients should choose Swift Digital because we are unique in the marketplace, we have not seen another company to offer 60 minute SLA Resonse times (to standard problems) and 15 minute SLA response times (to high priority issues). All cases are logged and managed within our CRM Helpdesk system which we developed. Clients can log in via a browser, log and manage cases and Service Requests. Managers have access to monthly reports and other reports which they can run whenever they want.
We operate on a single monthy payment for our IT Support contracts, there are no hidden costs, everything for support is covered.
As for our websites, everything is developed in-house, the code websites from the ground up giving bespoke solutions at an affordable price. We like to make our websites special, dynamic and easy to build on so we will never use Wordpress or other template driven models. Our websites are fully managed and produced to the highest standards and are programmed to be responsive on all platforms.
Website Design, Development, Hosting and Support
Complete website design and development by in-house staff.
All areas are covered including design, development, SEO Optimisation and hosting on our dedicated Swift Cloud servers.
Cloud Services
All cloud services ranging from Hosted Exchange Email right through to virtual and dedicated Cloud servers and services.
IT Support
Professional and friendly service with 15 minute response times to cases logged. All devices covered from phones to computers to servers. We will also liaise with third party companies on your behalf.
All our support contracts are all-inclusive and unlimited meaning that you only have a single monthly fee for all your IT Support and we won't tie you in to lengthy contracts either.
IT Consultancy
Dealing with all areas of IT including office moves, new IT infrastructure, upgrades and IT Strategies.
