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SureCare

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‘20 Certificate of Excellence, 2020

About

SureCare prides itself on providing the highest quality care and services to individuals and their loved ones. Also providing respect, encouragement and development for all that work at SureCare.

SureCare provides person-centred care services to individuals at home, supporting them to remain as independent and active as possible.

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5 hires on Bark

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Reviews (3)

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5/5

3 customer reviews

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18 October 2019

A very pleasant and caring care agency to deal with. Quality is at the very heart of the services they provide. They listen to customers needs and always go out of their way to help and support families. Highly recommended. 5 stars all round! More...

Reviewed on Yell

15 October 2019

My mother and I are delighted with the service we receive from SureCare. They are professional, kind and always provide the highest quality services and care. Thank you.

Reviewed on Yell

11 October 2019

I have received a brilliant service so far from SureCare Peterborough. They go above and beyond and provide a really personal service to suit my needs. Will recommend to all my friends and family. More...

Reviewed on Yell

Q&As

Enhancing the lives of our clients and really making a difference within the local community! Also SureCare being a great place to work for our carers offering support, training and encouragement at all times.

We are passionate about providing the highest quality care to our clients. We provide tailor made care services to individuals and provide highly trained and DBS checked staff.

All our fantastic care workers undergo extensive training including infection control. All our care workers follow our strict infection control policies on a daily basis. This includes the use of disposable gloves, disposable aprons and disposable shoe protectors (face masks as and when needed). Our care workers are also taught the correct procedure of hand washing and infection control, just like Doctors, Nurses and NHS staff.

Since the outbreak, our care workers are updated with the ongoing government and NHS updates. We have also created and implemented a new COVID-19 management policy and all our care workers will complete a new online training module on COVID-19, to keep themselves and our clients safe at all times.

We are lucky as our care workers already do an amazing job, are extremely vigilant and report any changes or concerns to the office immediately. This gives us the opportunity to react quickly to get the best outcome for our clients.

I appreciate we are in unprecedented and uncertain times, but I just wanted to assure you that we are working tirelessly as the welfare of all our clients and care workers is paramount to us here at SureCare Peterborough.

Services

We provide a range of services to help individuals who choose to remain living in their own home, safely and securely as possible. By choosing to receive a service/s from SureCare, will greatly reduce the need to move into a retirement complex or care home.

Our care workers can offer an extensive range of home care services, including:

• Assistance in or out of bed in the morning or evening
• Washing, bathing and showering
• Getting dressed or undressed
• Support with household chores
• Help with eating and drinking
• Support with any necessary medication
• Providing friendly company for those living alone
• Assistance where disabilities may hinder people doing certain tasks

Providing Companionship and Interaction

• Accompanying to and from appointments
• Visiting community centres & coffee mornings
• Providing vital human interaction
• Accompanying to leisure activities & hobbies
• Going for a cup of tea & cake
• Shopping
• Day trips
• And much more……

At SureCare Peterborough, we’re committed to improving the lives of people affected by dementia and associated conditions. Our care workers are specially trained to provide high quality care to those suffering from Dementia or Alzheimer’s disease, while providing a safe, stimulating and social environment.

For regular carers, taking some time for themselves might even seem unthinkable. However, our Respite and Holiday Care service can provide flexible care workers, who are capable of fulfilling all of those regular care duties in their absence.

• Cleaning
• Laundry & ironing
• Housekeeping
• Cooking
• Gardening
• General household maintenance